cbr929rcr

So going back and forth with verizon about dropped data the lady tells me wait it will be better with the update........gues what it is NOT any better. I am so mad. Is anybody else still having problems???

aaronmach1

didnt help me either. If anything it made it worse!

Cheeech

Its still bad for me too

cbr929rcr

what do we do as consumers??? It makes me mad because I am paying VERY good money for a service that I am not getting all the time. It seems like we should have a class action law suit

dave1812

My launch-day phone sucked at connectivity. swapped it out last friday. Night and day. I hardly EVER lose 4G, even in places that are problematic, like inside my home. download speeds are in incredible 22-24Mbs. I was lucky to ever get 7Mbs on my first phone.

My wife's bionic has always been great at holding a signal, also.

ask for a replacement! seriously

mike145

At least before the update I got 4g. Now I get neither 3g or 4g, I just get signal bars most of the time. It is a full signal, but only the bars.

dave1812

and u have done the SIM-card pull, etc?

If that doesn't do it all that is left is:

1. replacement SIM card
2. RESET
3. replacement phone

A replacement phone solved my issue, after having trouble for about 90 days with the launch day phone. I should have gotten it swapped sooner...

Thom Little

Should have at least replaced the SIM card sooner ... like ... the third time it happened.

Some of this was also confused bu the problems on the non-Bionic end of the connection as they were working on the network. There was also the day+ outage.

... Thom

__________________

Last edited by Thom Little; December 22nd, 2011 at 12:20 PM.

mike145

I called Tech support, and they said the update must have done something to my sim card. A new one will be here tomorrow.

jim95608

Update did not solve my black screen problem. Half hour after update it went black. I have to pull the battery to get it to turn on. Also lost data today in Sacramento and had to reboot to get data back. What's the deal with this phone anyway?

Thom Little

Have you checked out ... BSOD (black screen of death) ... a summary of a lot of trial-and-error discovery form a lot of people?

... Thom

Last edited by Thom Little; December 22nd, 2011 at 12:03 PM.

lykofos

I was excited when the update rolled out and it seemed to hold 4G a little stronger, but a week in and I'm going to have to agree with you that it's definitely worse now.

I replaced my SIM card on .886 and that solved a lot of the dropped connections, everything was going well. After The .893 uodate, I'm now back to getting a completely dead connection during 4G-3G transitions about 50% of the time. 4G holds slightly stonger, but once it goes out, no data / reset connections app time.

Also my 3G seems to have got significantly worse. Before, when I'd put the phone in CDMA only, I'd get a consistent 3G signal throughout the house. Now, in places where I had consistent 3G, I'm getting 1x or no data at all. It really sucks.

The camera is quicker, and no more high pitched whine when using headphones so at least 2 things improved. It's a shame the data issue got worse for me.

tkong

I find that after the OTA my Bionic doesn't get data when set to CDMA/LTE but does get data when set to CDMA only.

Telstar_2112

Mine also seemed to get worse after the update. I don't really understand why a new phone or sim card would help. With this many people having issues I doubt it is caused by "defective" phones, their QC would have to be terrible. I wonder how many people who say a new phone fixed it, still were good after a couple of weeks?

ddemlong

I still have issues as i received my replacement today in the mail. I have already had 2 random power downs in 3 hours and have had no data for about 10 min already at this point, airplane cycle and reboot didnt solve it.

__________________
Verizon Gnex.

Thom Little

Did you just run with it the way it was delivered or did you immediately start tweaking it?

Did it come with a new SIM card?

(I got my Bionic minutes after it was released and used it un-tweaked for seven days. I then started tweaking.)

... Thom

mike145

I got my replacement bionic 2 days ago and it fixed my data loss problems completely. I used the sim from the previous device.

richphitzwell

ill just chime in. the update helped alot but its hard to tell when their network keeps going down. ya it went down again and i even lost cdma aka voice and 3g for a period of time. ok who is hacking v?

WillieM96

I've been having problems still. At work, I'm fine 3g or 4g. At home, I'm fine with 3g and 4g. When I drive, it's hit or miss. Sometimes I make the whole 30 minute drive without losing signal, sometimes I go the whole trip without data signal. What the heck should I do? I got the phone 1 week ago and I have one more week to decide whether or not I want to return it. As it is right now, the data reliability is unacceptable.

Thom Little

I spend an awful lot of time on a WiFi connection.

If I was in a situation where I absolutely had to have a reliable wireless data connection other than WiFi ... I would not have a 4G phone. I would hold off another 3-4 months until all the problems got taken care of and the reliability reappeared.

If it was the case where I could be without a wireless data connection at random times I would stay with the Bionic. Fast, great display, voice call quality is the best, on the upgrade path to ICS.

... Thom

beefyy

The Verizon network seems to be going downa lot in Boston lately, and it seems like when it does, i get no signal at all, not even 3g. Anyone else experiencing this? Not complaining, it just seems odd that i can't get 3g even.

Thom Little

Take a look at the very first section of ... Bionic Reference - Terms - Links ... for an explanation.

... Thom

Last edited by Thom Little; December 22nd, 2011 at 09:55 PM.

ddemlong

Going on 4+ hours, I have no data. My wifes LG revolution has full LTE

grovercxl

The update completely broke my phone. Before I had no problems at all, switching back and forth 4 g to 3g was not a problem. Now I cannot get 3 g coverage anywhere at all. The only time I have data is when I have 4 g coverage. If this is what an update does I m afraid of ICS...
.

Thom Little

"the update" currently has about seven different meanings.

-- What was the version you were coming from?
-- What is the version you went to?

As an example ... the only update I did was from 5.5.886 to 5.5.893.

... Thom

grovercxl

I am not 100 percent sure which version I came from. I am currently at 5.5 .893.
That is the update that screwed up my phone.

RDKamikaze

I heard they're down for maintenance because of the 5G upgrade.

Oh shoot, the cat's out of the bag!! :P





I'm just kidding, don't start googling if 5G is really coming out. I for one don't like the spottyness either and am hoping a new SIM fixes the issue

__________________

Thom Little

OK. You apparently did the OTA installation the same way I did.

There was a report in some areas where Verizon recommended that you replace the SIM card in your Bionic after doing the upgrade. Did you try that? You should be able to go to any Verizon store and get it changed in a minute.

The very first article referenced in ... Bionic Reference - Terms - Links ... can give you an insight into what is happening.

... Thom

bionic2012

Well is bad that the update did not fix the issue for the bionic..
But motorola is coming with another sw fix for this issue...
They dont have a date yeah but they working with the update very soon..

Thom Little

What issue are you referencing?

... Thom

Last edited by Thom Little; December 23rd, 2011 at 01:49 PM.

xiteg79

I would like to know where you are hearing this from also. This phone is really starting to piss me off now.

WillieM96

Since posting about my problems 3 days ago, I haven't had a single glitch. My 4g and 3g signal has been stable. I still can't transition between the two smoothly but if I'm driving, I just set it to 3G and I'm fine. Keeping my fingers crossed.

And no, I didn't do anything- no updates or anything in that time.

amazinz5

I've had my Bionic for almost a week and outside of that nationwide data outage I haven't had an issue. I've had 4g almost all the time. Thought I got a bsod but it just froze up for a second and has worked perfectly ever since. The amount of posts complaining about issues leads me to believe they worked out some kinks hardware-wise. I suggest you guys go to your local verizon store instead of complaining here.

Thom Little

A lot of the problems are "growing pains" as Verizon continues to switch over to 4G. I am in a 3G-only area and went through a period of about 10 days when data would just unexpectedly drop. It hasn't happened since (except for the national outages). We are still at 3G and have our fingers crossed.

Visiting this forum is one way to find out the kinds of problems other people are having and how they are solving them.

The only way you can really go wrong is to think that this forum is representative of all Verizon Bionic users. It isn't.

I hope your assumption about problems being mostly behind us is true. Only time will tell.

... Thom

Last edited by Thom Little; December 26th, 2011 at 12:18 AM.