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Old December 30th, 2012, 12:56 AM   #1 (permalink)
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Default Android 4.0.4 problems

Where to start...

When I first got Android 4.0 in my Bionic, there were many issues. I eventually resorted to a Factory Reset.

I now have 4.0.4 and have even bigger issues, primarily with the GPS/navigation. As I look at google maps, I'm sitting in the Atlantic Ocean. If I try to use navigation, I'm started about 50 miles from my home location, routed 50 to 200 miles out of my way, only to have to backtrack, and being told to make turns where I can't make them (interstates and one way streets). Oh, and let's not forget that the map is upside down.

Before I do another reset (and lose even more data), how likely is it to fix my map/nav issues?

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Old December 30th, 2012, 01:32 AM   #2 (permalink)
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Probably won't help at all. There was a 'fix' for accelerometer and GPS that I used back with my Motorola DROID that entailed spinning it in the air parallel to all three axes (horizontal, lateral, and vertical) in a particular manner to force the phone to basically calibrate itself.

What I would do if I were you is any (or all) of the following:

I'll try to dig up the 'calibration' instructions.
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Old December 30th, 2012, 06:11 AM   #3 (permalink)
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Originally Posted by Linda1025 View Post
Where to start...

When I first got Android 4.0 in my Bionic, there were many issues. I eventually resorted to a Factory Reset.

I now have 4.0.4 and have even bigger issues, primarily with the GPS/navigation. As I look at google maps, I'm sitting in the Atlantic Ocean. If I try to use navigation, I'm started about 50 miles from my home location, routed 50 to 200 miles out of my way, only to have to backtrack, and being told to make turns where I can't make them (interstates and one way streets). Oh, and let's not forget that the map is upside down.

Before I do another reset (and lose even more data), how likely is it to fix my map/nav issues?
I wanted to make sure I understand the question ...

You are currently un-root-ed and running ICS 4.0.4 release 6.7.246 and are having the problem. When you got the Bionic it was running GB 2.4.3 release 5.9.905 and it had the problem.

You did a Factory Data Reset when you were on 5.9.905 and it did not correct the problem. You have not done a Factory Data Reset after upgrading to 6.7.246.

Correct?

... Thom
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Old December 30th, 2012, 08:50 AM   #4 (permalink)
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Probably won't help at all. There was a 'fix' for accelerometer and GPS that I used back with my Motorola DROID that entailed spinning it in the air parallel to all three axes (horizontal, lateral, and vertical) in a particular manner to force the phone to basically calibrate itself.

What I would do if I were you is any (or all) of the following:

I'll try to dig up the 'calibration' instructions.
Ever since 4.0, my phone has had issues. Mainly with GPS/Nav.

I geo cache, and use turn by turn to get me to the location, and use Google maps satellite imagery to help me locate Ground Zero.I really noticed the problem yesterday when I was navigating to a cache location, and it started me in the wrong place, and took me way out of my way. I kind of knew where it was, but not exactly. I got there, but nav was giving me all kinds of strange directions.

When I got to the location, and tried to locate GZ, the indicator for me was bouncing all over the place and I was standing still. I rebooted the phone and still had the same issue with the bounce.

I've been using the phone for geo caching since August, and have used nav on this phone for over a year. I had an original Droid for a year before that, so it's not like I'm brand new to all this.

I'll try the apps, and see what happens.

Thanks,
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Old December 30th, 2012, 09:11 AM   #5 (permalink)
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I wanted to make sure I understand the question ...

You are currently un-root-ed and running ICS 4.0.4 release 6.7.246 and are having the problem. When you got the Bionic it was running GB 2.4.3 release 5.9.905 and it had the problem.

You did a Factory Data Reset when you were on 5.9.905 and it did not correct the problem. You have not done a Factory Data Reset after upgrading to 6.7.246.

Correct?

... Thom
Partially correct. Unrooted Bionic, running ICS 4.0.4, release 6.7.246, and having the problem.

When running GB 2.4.3 (unsure of the release), I did not have the GPS/Nav problems.

When ICS was pushed, *THAT'S* when I started having the problems. I started having problems with the map not displaying correctly (gray boxes, instead of the satellite image, "searching for GPS", being re-routed in the middle of driving).

Did not do an FDR on GB. Did one FDR since ICS (about 3 weeks into ICS, hoping to correct this and other issues). It sort of corrected the nav issues, but recently they have popped up again, and they are worse than before. The incorrect routing and it not taking me to the correct destination, are the major and most troubling issues. It's basically unusable for any kind of nav. The map being upside down is minor, compared to that.
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Old December 30th, 2012, 09:39 AM   #6 (permalink)
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Thanks for the clarification.

I think all the suggestions from John are excellent.

You have done a FDR (Factory Data Reset) since the ICS upgrade and are un-root-ed. I ASSUME you reinstalled everything after the FDR instead of restoring it from some backup local backup.

I had a problem with Goggle Maps after installing ICS and I delayed doing the FDR for about 10 days (because of test commitments). In my case it would be off by half a mile to 5 miles. After the FDR it was once again as correct as Gingerbread was.

Perhaps clearing data in the Maps app would help? John knows a lot more about GPS then I do.

... Thom
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Old December 30th, 2012, 10:18 AM   #7 (permalink)
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Thanks for the clarification.

I think all the suggestions from John are excellent.

You have done a FDR (Factory Data Reset) since the ICS upgrade and are un-root-ed. I ASSUME you reinstalled everything after the FDR instead of restoring it from some backup local backup.

I had a problem with Goggle Maps after installing ICS and I delayed doing the FDR for about 10 days (because of test commitments). In my case it would be off by half a mile to 5 miles. After the FDR it was once again as correct as Gingerbread was.

Perhaps clearing data in the Maps app would help? John knows a lot more about GPS then I do.

... Thom
Yeah, I reinstalled. I made backups if my important information (phone numbers, addresses, etc), which is the one thing Google is good for, although trying to get my contact list back on the phone has been a problem.

I wish I could say the FDR fixed my issues. Personally, I would love to be back on GB. I had no issues with it.

I have had nothing but trouble with ICS. Like I said, nav is my biggest issue at the moment
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Old December 30th, 2012, 10:54 AM   #8 (permalink)
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What I would do if I were you is any (or all) of the following:

I'll try to dig up the 'calibration' instructions.
I don't have a clue about what these apps are telling me. As far as I can tell, GPS Test says I'm using 7 of 11 satellites, with an accuracy of 105ft. Phone Tester's GPS status shows 5 of 10 satellites, and an accuracy of 96.0m. Which does nothing to explain why having the issues I am.
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Old December 30th, 2012, 11:44 PM   #9 (permalink)
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John, well, I've had some improvement. I used the tools on GPS Status and Toolbox, and recalibrated, and now I'm within feet of my home location, and turn by turn doesn't take me out of my way, and I'm not bouncing all over the place. It did take a couple of times, and I got the improvement after I rebooted my phone. I'll test it on some of my previous cache finds to see how well it does.
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Old December 31st, 2012, 03:28 AM   #10 (permalink)
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John, well, I've had some improvement. I used the tools on GPS Status and Toolbox, and recalibrated, and now I'm within feet of my home location, and turn by turn doesn't take me out of my way, and I'm not bouncing all over the place. It did take a couple of times, and I got the improvement after I rebooted my phone. I'll test it on some of my previous cache finds to see how well it does.
Excellent news. Now that you mention it, a reboot was definitely one of the required steps to the calibration.

The fact that the applications were showing you within feet of your actual location in the first place makes me wonder and scratch my head, but at least it seems to be trying to sort itself out.

Keep an eye on it and post back if you have any more troubles.
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Old December 31st, 2012, 08:34 AM   #11 (permalink)
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Excellent news. Now that you mention it, a reboot was definitely one of the required steps to the calibration.

The fact that the applications were showing you within feet of your actual location in the first place makes me wonder and scratch my head, but at least it seems to be trying to sort itself out.

Keep an eye on it and post back if you have any more troubles.
I just checked my location again, and I'm back to being miles off (though this time about 8 miles). It didn't even last 12 hours. Now what?

I'm pretty much back to square 1, with useless GPS/nav. Short of trying another FDR, I'm stumped. It's not the phone, because the GPS/nav worked with GB. It has to be ICS, because that's when things started going wonky.

After I checked it last night, and it was close, I left the phone alone, until I just checked it again. So somehow during the night, it lost accuracy.

GPS Test says I'm using 6 of 15 satellites with an accuracy of 315 ft. Phone Test says 8 of 15, with and accuracy of 32.0m. GPS Status says 7 of 14 with an accuracy of 209 ft. My geo cache app shows 7 of 14, accuracy of 157 ft. I'm baffled.
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Old December 31st, 2012, 10:43 AM   #12 (permalink)
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Which location sources are you using? Just GPS, or also network and VZW sources? If you are using Google sources for location, do you have WiFi turned on or off?

Just thinking outside the box a little, I'm wondering if there is a nearby WiFi access point/router that Google has mapped that was moved to a new location (i.e., the family moved, taking their router to their new home) which is messing up the location triangulation using WiFi?
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Old December 31st, 2012, 11:25 AM   #13 (permalink)
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Which location sources are you using? Just GPS, or also network and VZW sources? If you are using Google sources for location, do you have WiFi turned on or off?

Just thinking outside the box a little, I'm wondering if there is a nearby WiFi access point/router that Google has mapped that was moved to a new location (i.e., the family moved, taking their router to their new home) which is messing up the location triangulation using WiFi?
I'm using Google and standalone, and WiFi is off. Same settings that I had before ICS. I turned WiFi on, and I was then about 15 to 20 miles from my house, and bouncing. Same routers as before around me. Turned it off, and went back to about 8 miles off. Also, I couldn't log onto my geo caching app with WiFi on, so I couldn't check the accuracy there. Turning WiFi off, I looked again, and I'm about about 5 miles off in the geo cache app.

Turned on VZW location, and I'm about 5 miles off with it on. Still having a lot of the "searching for GPS" when I try turn by turn, and the routing is still a little funky. It seems to want to take the longest possible route from point A to point B, even though there are major roads that would provide a shorter route.

I'm at a loss. My phone has been wonky since ICS. I'm tired of tech support and the lackeys at the VZW stores not being able to figure it out, and their answer is always FDR. I've done that, and it hasn't helped.

Seems like Google is trying to compete with Apple to see who has the junkiest, most annoying OS around...
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Old December 31st, 2012, 11:34 AM   #14 (permalink)
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I'd say try turning off Google location services (particularly if you usually have WiFi turned off) and go with just GPS and Verizon location services, recalibrate one last time with GPS Status and Toolbox, and restart. If you are carrying the Bionic in a case with anything magnetic, like some sort of clasp, try carrying without the case; I wonder if anything magnetic throws off the accelerometer in the phone?

I do know that Maps should be warning you when you start that you should turn WiFi on for better accuracy if the WiFi radios are off; I'm sure that you have seen that message at some point.

Beyond that, I'm at a loss...
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Old December 31st, 2012, 02:11 PM   #15 (permalink)
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I'd say try turning off Google location services (particularly if you usually have WiFi turned off) and go with just GPS and Verizon location services, recalibrate one last time with GPS Status and Toolbox, and restart. If you are carrying the Bionic in a case with anything magnetic, like some sort of clasp, try carrying without the case; I wonder if anything magnetic throws off the accelerometer in the phone?

I do know that Maps should be warning you when you start that you should turn WiFi on for better accuracy if the WiFi radios are off; I'm sure that you have seen that message at some point.

Beyond that, I'm at a loss...
*NOTHING* changed from working to wonky except for ICS. If I ever had to go into the VZW store, the lackeys would turn off WiFi. When I first got the phone, I was having issues with network connectivity (which I attributed entirely to Verizon), which they finally sort of admitted was their fault. The lackey's would take it upon themselves to turn off WiFi, GPS, and adjust my screen timeout.

When I got ICS, WiFi would turn on and off on its own. And I could pretty much watch the battery drain when it was on. Even with an extended battery. Before ICS, I had my screen set to never timeout; I would turn it off on my own. With a full charge, I could leave the screen on, use GPS/nav, text, email, and still have about 20% battery left after 8 hours.

Since ICS, I don't do nearly as much with the phone, and have to charge at least twice in 8 hours. And I can't set my screen timeout for longer than 10 minutes.

ICS has been a completely and total fiasco for me. If ICS is this horrible, I dread JB.

Anyhoo... I did just get the warning, after turning Google location services off. And I recalibrated, rebooted the phone, and I am back to being within feet of my home location. The question is, for how long?

If it wasn't for the *serious* battery drain, I'd be half tempted to turn on WiFi...
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Old December 31st, 2012, 02:35 PM   #16 (permalink)
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Strange. Are you in a 4G area, or a 3G area? With 4G enabled and WiFi disabled, I find my phone battery usage skyrockets, whereas with WiFi it goes down.
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Old December 31st, 2012, 03:19 PM   #17 (permalink)
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Strange. Are you in a 4G area, or a 3G area? With 4G enabled and WiFi disabled, I find my phone battery usage skyrockets, whereas with WiFi it goes down.
4G. Since ICS, WiFi just kills the battery, and I'm not always near a charger. And since iOS6 is so bad, I'll stick with the junky OS I know, rather than switch to one I don't know. *shrug*
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Old December 31st, 2012, 03:28 PM   #18 (permalink)
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I wonder if one or more apps you have installed is set to connect / update / upload only on WiFi?
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Old December 31st, 2012, 04:06 PM   #19 (permalink)
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Strange. Are you in a 4G area, or a 3G area? With 4G enabled and WiFi disabled, I find my phone battery usage skyrockets, whereas with WiFi it goes down.
Just did a test. Turned on WiFi, with 70% battery remaining. 35 minutes later, I have 60% battery remaining. Screen was off, no texts or email sent or received, no calls made or received. At 70%, I had 4 hrs 13 mins on battery, when I checked and saw 60%, I had 4 hrs 49 mins on battery.

Suggestions?
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Old December 31st, 2012, 05:18 PM   #20 (permalink)
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I wonder if one or more apps you have installed is set to connect / update / upload only on WiFi?
I turned WiFi off with 60% and 4 hrs 49 mins on battery, I have 6 hrs 4 mins currently, and am still at 60%, so over an hour of nothing happening with the phone.

How would I tell if there's an app causing it?
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Old December 31st, 2012, 07:04 PM   #21 (permalink)
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WiFi *will* drain the battery if you are not actively using it for network connectivity but have weak signal WiFi routers or access points within range. Since the signal is weak, the radios use more power. The phone is constantly monitoring WiFi near you to be helpful if you want to make a connection (and also for connectivity.)

Screen timeout of 10 minutes! Mine is 30 seconds! Screen turned on will definitely drain battery faster. My screen is on only when I am using it...
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Old December 31st, 2012, 11:01 PM   #22 (permalink)
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WiFi *will* drain the battery if you are not actively using it for network connectivity but have weak signal WiFi routers or access points within range. Since the signal is weak, the radios use more power. The phone is constantly monitoring WiFi near you to be helpful if you want to make a connection (and also for connectivity.)

Screen timeout of 10 minutes! Mine is 30 seconds! Screen turned on will definitely drain battery faster. My screen is on only when I am using it...
Yes, I realize that WiFi will drain the battery, which is one of the reasons why I bought an extended battery. The longest life one I could get. Because at the time, I was making heavy use of WiFi, GPS, and text (SMS/MMS). Also email, mobile web, and camera. I was using my phone a lot, so I had it set to never timeout under GB. All that, and under GB, I could go 8 hours on a charge.

With ICS, I don't do nearly as much. About half or less than before. And I still have to charge my phone more than I did with GB. It also takes way longer to charge now.

I would hate to have the original battery now. The extended battery isn't enough for ICS.
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Old January 1st, 2013, 12:19 AM   #23 (permalink)
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If you get to the point where nothing works, you can flash a totally new ICS. Follow the links in my signature. You can use either the modified or full 6.7.246 fxz. I would try the modified first and see if that will fix it, as this will keep your data and replace all the system files. If you are still having issues flash the stock 6.7.246 and start fresh.
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Old January 1st, 2013, 03:46 PM   #24 (permalink)
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I don't know what "flash a totally new ICS" is. I shouldn't have to know. I looked at the Bionic Life Saver page, and I don't understand it.

I just want my phone to work. Like it used to, before this monstrosity called ICS was forced on me. I have had nothing but trouble with it, from day 1.

I called tech support, I went to the lackeys at the VZW store, I posted on Motorola's forums. Everybody said do an FDR. I downloaded apps that were supposed to save my info, and they didn't. I lost a lot of information that I can't get back, when I did the FDR. And it didn't help with the problems I was having.

My position according to GPS is now correct, however I get "searching for GPS..." for anywhere from 5 to 20 minutes, before it finally gets the signal. I didn't have that before ICS.

At this point, I am getting ready to just throw in the towel. I've been dealing with this for over 2 months now.
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Old January 1st, 2013, 06:14 PM   #25 (permalink)
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No you don't HAVE to know... but then that would mean you'd need to take it to someone and possibly pay them to have them do the work... just like with car or other repairs, what you don't know, you have to pay someone that does do for you. What OutOfPhase suggested was not out of line, nor was it uncalled for, so don't blame them for making a good suggestion simply because you don't understand how to perform the steps needed.

While I do understand you are having issues after the ICS update... it doesn't mean it means that ICS is at fault, just that the issue happened after you updated. Obviously either something got corrupted during the update or something you have installed is causing issues... but the issues are not directly ICS based otherwise everyone else would also be experiencing the problems as well.

My GPS is spot on except when I'm inside a building ( which it shouldn't work well in anyway )... My extended battery, I am getting almost 48hrs of use out of.

I think flashing is your next logical step as well... whether you choose to learn how to yourself or to find/pay someone to do it for you. Sometimes, technical issues requires technical solution and complaining about them doesn't make them easier or fix anything.
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Old January 1st, 2013, 08:04 PM   #26 (permalink)
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No you don't HAVE to know... but then that would mean you'd need to take it to someone and possibly pay them to have them do the work... just like with car or other repairs, what you don't know, you have to pay someone that does do for you. What OutOfPhase suggested was not out of line, nor was it uncalled for, so don't blame them for making a good suggestion simply because you don't understand how to perform the steps needed.

While I do understand you are having issues after the ICS update... it doesn't mean it means that ICS is at fault, just that the issue happened after you updated. Obviously either something got corrupted during the update or something you have installed is causing issues... but the issues are not directly ICS based otherwise everyone else would also be experiencing the problems as well.

My GPS is spot on except when I'm inside a building ( which it shouldn't work well in anyway )... My extended battery, I am getting almost 48hrs of use out of.

I think flashing is your next logical step as well... whether you choose to learn how to yourself or to find/pay someone to do it for you. Sometimes, technical issues requires technical solution and complaining about them doesn't make them easier or fix anything.
I didn't say he was out of line, but what was suggested seemed like an FDR on steroids, and I'm none too eager to brick my phone. Since I don't understand what I was looking at, the possibility of bricking my phone increases dramatically. I don't have a spare phone just lying around that I can try it on first, and I don't have a spare couple hundred dollars to spend on a new phone if it does brick. I'm sorry, I'm just not willing to take that chance.

My GPS worked just fine before ICS, along with the rest of my phone. After ICS was pushed, I noticed that my location was the middle of the Atlantic Ocean. It was dead on, before. After ICS, when I look at satellite imagery for Google maps, in my geo caching app, I will sometimes get an entire grey screen, or grey boxes. Didn't happen with GB. After ICS, navigation would reroute me in the middle of a drive, or tell me to do stupid things, like turn left on the interstate. Not with GB.

After ICS came out, people were posting issues on the Motorola forums, and it seemed no two people had the exact same issues. So, you can't say "everyone would be experiencing the same problems". All I know is, my phone worked fine before, and now it doesn't.

And I never got even 12 hours out of my battery, even when the phone wasn't being used. I spent a weekend in the mountains last year (no signal, no phone, no phone usage). So kudos to you for having an amazing battery.

I'm just frustrated from dealing with this for over 2 months.
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Old January 1st, 2013, 08:28 PM   #27 (permalink)
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A corruption or conflict, like that that has affected your ICS installation could just as easily have happened on GB or other rom version...

For these types of issues, when another solution is unable to be found.. reloading the operating system is the recommended next step. Flashing the rom is how Android's are reloaded. If the recommended steps are followed, such as doing it only on a full battery and not interrupting the process... "bricking" the phone is unlikely, after all the software to flash as well as the steps were specifically made for the phone itself.
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Old January 1st, 2013, 09:05 PM   #28 (permalink)
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Linda1025, I know how you feel. Asking a user to fastboot flash or use RSDLite to flash a phone is a huge step, is not supported by Verizon, and it does risk bricking the phone.

I would try calling Verizon and see if they would be willing to allow you to either get a refurbished Bionic or perhaps allow you to upgrade your phone to a new model early. Other Bionic owners with ICS are not having the same sort of location service problems, so it may just be a fault with your phone.
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Old January 1st, 2013, 10:43 PM   #29 (permalink)
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Linda1025 I am sorry if I upset you. I was only offering a last resort option because you seemed like you have tried everything else. Since you were not having issues before ICS I was making a guess that the ICS on your specific phone became corrupt either when downloading or installing it (no fault of yours). What I did suggest is close to an FDR on steroids. It would replace your ICS with an new one removing the corruption (if there is some). I think your best bet would be to follow what doogald suggested. Once again I apologize if I upset you.
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Old January 1st, 2013, 11:28 PM   #30 (permalink)
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A corruption or conflict, like that that has affected your ICS installation could just as easily have happened on GB or other rom version...

For these types of issues, when another solution is unable to be found.. reloading the operating system is the recommended next step. Flashing the rom is how Android's are reloaded. If the recommended steps are followed, such as doing it only on a full battery and not interrupting the process... "bricking" the phone is unlikely, after all the software to flash as well as the steps were specifically made for the phone itself.
However unlikely, there is always the possibility of bricking the phone. You act like it's a walk in the park. Like I said, I don't have a spare couple hundred dollars just lying around in case that rare instance comes up.

I have been using Android since the original Motorola Droid came out. This is the first time I've ever had this many problems with an update. And it's not just one thing, it's a lot of little different things.
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Old January 1st, 2013, 11:39 PM   #31 (permalink)
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Linda1025, I know how you feel. Asking a user to fastboot flash or use RSDLite to flash a phone is a huge step, is not supported by Verizon, and it does risk bricking the phone.

I would try calling Verizon and see if they would be willing to allow you to either get a refurbished Bionic or perhaps allow you to upgrade your phone to a new model early. Other Bionic owners with ICS are not having the same sort of location service problems, so it may just be a fault with your phone.
Yeah, especially for someone who doesn't know what they're doing, like me.

Verizon doesn't offer the Bionic, that I can see on their website anymore, and I had previously asked about an early upgrade. Full retail, was the answer. I guess I'm stuck until October.

And interestingly, there's an ad for the Bionic for a penny at Amazon.
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Old January 1st, 2013, 11:51 PM   #32 (permalink)
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Linda1025 I am sorry if I upset you. I was only offering a last resort option because you seemed like you have tried everything else. Since you were not having issues before ICS I was making a guess that the ICS on your specific phone became corrupt either when downloading or installing it (no fault of yours). What I did suggest is close to an FDR on steroids. It would replace your ICS with an new one removing the corruption (if there is some). I think your best bet would be to follow what doogald suggested. Once again I apologize if I upset you.
You didn't upset me. I'm just frustrated. And if an OTA upgrade can cause the problems I'm having, well, you can see why I worry about bricking the phone by trying your suggestion. And since it isn't supported by VZW, if something goes wrong, I'm out of luck. That's not something I'm willing to risk.

This is not my first smartphone. Nor is it my first Droid. I had the original Motorola Droid, so I have been through upgrades before. This is, however, the first time I've had such a bad experience.
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Old January 2nd, 2013, 04:41 PM   #33 (permalink)
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You upgraded to ICS and then did a Factory Data Reset and are having GPS problems. You did not have GPS problems before doing this.

One question has yet to be asked ... what did you do after doing the Factory Data Reset? What did you install and how did you install it?

If the answer is nothing and the problem just happened then it is either defective hardware or a defective ICS installation. Not believing in coincidence I would tend to rule out hardware.

If you're not comfortable using RSD Lite then I recommend that you go to your Verizon Store and get a replacement.

This thing that you are dealing with is a monumentally complex computer with incredible capabilities and they can go bad.

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Old January 2nd, 2013, 10:38 PM   #34 (permalink)
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You upgraded to ICS and then did a Factory Data Reset and are having GPS problems. You did not have GPS problems before doing this.

One question has yet to be asked ... what did you do after doing the Factory Data Reset? What did you install and how did you install it?

If the answer is nothing and the problem just happened then it is either defective hardware or a defective ICS installation. Not believing in coincidence I would tend to rule out hardware.

If you're not comfortable using RSD Lite then I recommend that you go to your Verizon Store and get a replacement.

This thing that you are dealing with is a monumentally complex computer with incredible capabilities and they can go bad.

... Thom
ICS was pushed, and after that I started have GPS problems. Immediately after ICS was installed, I noticed my location was the middle of the Atlantic Ocean. That did eventually correct itself. After ICS, nav would take me out of my way, or tell me to make a u-turn or turn left when driving on the interstate, and would tell me to turn the wrong way on one way streets.

I did not have these these problems with GB.

I did an FDR to try to correct the GPS/nav issues. After the FDR, the only apps I reinstalled were Vlingo, Foursquare, Firefox, and c:geo (a geocaching app). All came from the Play Store, and were installed by selecting the install option on the app's listing page. All of these, and more were on my phone prior to ICS, without issues. After the FDR, I still had the GPS issues, before I reinstalled anything. Then I reinstalled one at a time, Firefox, c:geo, Vling, and Foursquare. Checking the GPS after each install. The GPS issues were no worse with or without, so I just dealt with the funky problems. Until Friday, when things really blew up. I'm trying to locate a cache and the indicator for me is bouncing all over the place. I rebooted my phone, and got the same results. I turned off the phone on the drive home (about 10 minutes) and when I turned it on, I noticed my location was quite a ways from where it should be. I posted on here, got a response, tried the suggestion, and recalibrated my GPS. The results are in previous posts. Right now, location seems to be holding, although nav still routes me out of my way, but nothing like it was before.

As for getting a replacement, VZW is less than cooperative or helpful. I even asked about an early upgrade, and was informed that I would have to pay full retail for a new phone.

I'm aware that this is a complex piece of equipment, and given the problems I've already had, I'm reluctant to anything that involves wiping my phone and starting over. It would be just my luck that something would happen and I'd end up bricking my phone.

A wonky phone is better than no phone at all. I guess I'm just stuck until October when I can upgrade.
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Old January 3rd, 2013, 11:20 AM   #35 (permalink)
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A wonky phone is better than no phone at all. I guess I'm just stuck until October when I can upgrade.
Is your Bionic still under the one year warranty? I imagine it must be, because upgrade dates are 20 months after purchase of a handset, so my guess is that you bought your Bionic in February?

(I ask because it seems that you should be eligible for a warranty exchange for something like this... just because Bionics are not available for sale, that does not mean that the Bionic refurbs are unavailable for warranty exchange.)
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Old January 3rd, 2013, 03:58 PM   #36 (permalink)
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Is your Bionic still under the one year warranty? I imagine it must be, because upgrade dates are 20 months after purchase of a handset, so my guess is that you bought your Bionic in February?

(I ask because it seems that you should be eligible for a warranty exchange for something like this... just because Bionics are not available for sale, that does not mean that the Bionic refurbs are unavailable for warranty exchange.)
I just looked at my account on VZW's website. I bought this phone 11/27/11, and according to my account info, my contract end date is 02/03/14 (I would have thought 11/27/13, since it's a 2 yr contract). I can upgrade with a discount on 10/03/13, or now at full price. Right now, VZW doesn't have a Motorola that I'm interested in (they have the Droid 4 and various incarnations of the Razr). And I'm not prepared to drop another 300.00 on the Maxx HD. Maybe by October, there will be more Motorola's out. Call me a snob, but I just prefer Motorola.
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Old January 3rd, 2013, 07:11 PM   #37 (permalink)
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As for getting a replacement, VZW is less than cooperative or helpful. I even asked about an early upgrade, and was informed that I would have to pay full retail for a new phone.

I'm aware that this is a complex piece of equipment, and given the problems I've already had, I'm reluctant to anything that involves wiping my phone and starting over. It would be just my luck that something would happen and I'd end up bricking my phone.

A wonky phone is better than no phone at all. I guess I'm just stuck until October when I can upgrade.
I would like to know how Verizon will correct your problem. It was working under GB. You installed the update pushed to you by Verizon. You no longer have GPS. You need GPS. What will Verizon do?

If the answer is replace it with a Droid 4 then you have a decision to make on how you want to address the short term.

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Old January 3rd, 2013, 07:34 PM   #38 (permalink)
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I've been with Verizon for years, and my experience has been that if you don't get the answer you're looking for with customer support, thank them for their time (or not), hang up, call back and try again with a different representative.

Last time, I was 6 months into a new contract, completely unhappy with the phone I had and didn't want to try my luck at yet another exchange/refurb. Bottom line, I got a brand new contract with a new phone I loved, no penalties, no fees.

My point... they WILL give you a replacement, or an early upgrade / new contract...you just have to talk to the right person.
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Old January 4th, 2013, 01:35 AM   #39 (permalink)
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I just looked at my account on VZW's website. I bought this phone 11/27/11, and according to my account info, my contract end date is 02/03/14 (I would have thought 11/27/13, since it's a 2 yr contract). I can upgrade with a discount on 10/03/13, or now at full price. Right now, VZW doesn't have a Motorola that I'm interested in (they have the Droid 4 and various incarnations of the Razr). And I'm not prepared to drop another 300.00 on the Maxx HD. Maybe by October, there will be more Motorola's out. Call me a snob, but I just prefer Motorola.
Hi, Linda, sorry for not having been around the last several days. I'm on vacation in Hawai'i, so I'm not always able to get online.

First of all, let me assure you that a FDR is not the same thing as what doogald, outofphase and others suggested. The ICS upgrade that you took is exactly that - it takes your current system files, patches them one by one, and then finally boots up your system and then tries to update the remaining applications that you have downloaded. The problem with this is that the patching system is not always foolproof, and it is very possible that something did not get patched correctly during the process, but something that was insignificant enough that the patching application allowed the process to continue. Regardless of what the problem is, I agree with Thom - since this happened immediately with the patching to ICS, it's either 1) a hardware problem, or 2) a software problem.

With everything we have done,including the fact that the GPS, among other things, worked correctly for a little while after using those app(s) I recommended, shows that this is not hardware problem, but a software problem. Since you already performed a FDR recently and already lost most of your things, I think it would be wise for you to go ahead and try the RSD Lite program and install the official ICS for the BIONIC straight out of box.

Think of it as akin to trying to upgrade XP to Windows 7 versus installing a brand new Windows 7 directly after formatting your HD. You talk to anyone out there, and I guarantee that 99.44% of people will tell you NOT to upgrade, but rather to perform a clean install. that is the same thing we are recommending for you to do here.

OutOfPhase has linked in his signature two different files - at this point I would NOT try to save your data, let's start from complete scratch. therefore, if there are files on your SDCard or internal storage that you want to save, do those first and foremost - copy them to your computer HD in a folder that is easy to find. DO NOT MOVE THEM - copy them so if something interrupts the process you still have them on the phone until you can verify that they were copied correctly to the computer. I recommend using a folder like
Code:
\Bionic
and then using two more folders in that folder -
Code:
\Bionic\Internal
and
Code:
\Bionic\SDCard
. Copy EVERYTHING from the SDCard to
Code:
\Bionic\SDCard\
folder and EVERYTHING from your Internal storage to
Code:
\Bionic\Internal\
folder.

Everything else like apps and such will go away with the RSD Lite installation of he Bionic ICS files You'll need to reinstall them, but you can easily see them from the Play Store - in the play store, hit the menu softkey and then select My Apps an then you get a screen showing your currently installed app - swipe the screen to the left and you see a list of all your apps ever installed. From there you can always re-install them - but you have to sign in to the same Google Account again before you see them.

I highly recommend that you do this, and if you need help or anything, feel free to ask - I am here for a while, and lots of other people that I know are knowledgeable and willing to help are also here.
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Old January 4th, 2013, 08:41 AM   #40 (permalink)
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I would like to know how Verizon will correct your problem. It was working under GB. You installed the update pushed to you by Verizon. You no longer have GPS. You need GPS. What will Verizon do?

If the answer is replace it with a Droid 4 then you have a decision to make on how you want to address the short term.

... Thom
What's Verizon going to do? Nothing. They don't care. When I first got this phone and this service (I was with another company) in Nov 2011, I went with a 4G phone. I had trouble maintaining 4G. VZW blamed Motorola, blamed the phone, I had WiFi on, I had GPS on, blah, blah, blah; blamed everyone but their service. I replaced the phone (with another Bionic, and with another brand), I replaced the SIM card in both Bionics. When it happened with the other brand, I told VZW that showed the problem was them and not the phone.

All they were willing to do, grudgingly at that, was give me a discount on my bill. Big deal.

Droid 4? No. LCD screen instead of AMOLED, and I've heard the battery life is not the greatest. Granted, it runs GB, but I just wasn't impressed enough with the phone in general.
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Old January 4th, 2013, 08:51 AM   #41 (permalink)
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Droid 4? No. LCD screen instead of AMOLED, and I've heard the battery life is not the greatest. Granted, it runs GB, but I just wasn't impressed enough with the phone in general.
FWIW, the Droid 4 and Bionic displays are both LCD (they are the same display, as far as I can tell.) The Bionic is not AMOLED.

The D4 has been upgraded to ICS as well.

Based on your purchase date, your phone is out of warranty anyway. I have used RSD Lite on my Droid 3. So long as your battery is fully charged, or close to fully charged, I think you will be ok.

I also would call Verizon to ask why your upgrade date for your Bionic is not 20 months after the November purchase. You should be due an upgrade in July (7/27/13, I would think.) I have four phones on my family account and all of them are upgrade-eligible exactly 20 months after they were purchased. And, honestly, I would call to continue to press for a refurb, if you really, really do not want to try the RSD Lite process.
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Old January 4th, 2013, 08:52 AM   #42 (permalink)
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Droid 4 was upgraded to ICS.

My results under ICS are far superior to what I was getting under Gingerbread. It is like a whole new (better) phone.

Everyone recommends that you go the RSD Lite route and if you are reluctant to do that and must have GPS for the next 10 months then a Droid 4 might be a stop-gap approach you could take.

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Old January 4th, 2013, 09:01 AM   #43 (permalink)
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I've been with Verizon for years, and my experience has been that if you don't get the answer you're looking for with customer support, thank them for their time (or not), hang up, call back and try again with a different representative.

Last time, I was 6 months into a new contract, completely unhappy with the phone I had and didn't want to try my luck at yet another exchange/refurb. Bottom line, I got a brand new contract with a new phone I loved, no penalties, no fees.

My point... they WILL give you a replacement, or an early upgrade / new contract...you just have to talk to the right person.
I just don't feel like going through all that to get a phone. The only reason I'm with VZW is because they had the Bionic. If AT&T had a better Motorola selection, I'd be with them. I spent the first 6 months of my service trying to get my 4G problems straightened out. I was standing in the VZW store with the manager, who watched as the phone went from 4G to 3G to nothing. She blamed the phone, and said I should get a replacement. I told her it was a replacement phone, with a replacement SIM card in it. I got a discount on my bill, but that was it. I hate Verizon. My experience with them has been less than stellar.

They are well aware of my GPS problems. I've called and I've been into the local store. I've showed them what it does. Their response was do an FDR. I did, it didn't help. When I still had problems, I took it back to the store, and they again said FDR. I told them I had. They had no further answers.

I'm so annoyed, I'm ready to rethink my love of Motorola, and switch phones and providers.
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Old January 4th, 2013, 09:12 AM   #44 (permalink)
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FWIW, the Droid 4 and Bionic displays are both LCD (they are the same display, as far as I can tell.) The Bionic is not AMOLED.

The D4 has been upgraded to ICS as well.

Based on your purchase date, your phone is out of warranty anyway. I have used RSD Lite on my Droid 3. So long as your battery is fully charged, or close to fully charged, I think you will be ok.

I also would call Verizon to ask why your upgrade date for your Bionic is not 20 months after the November purchase. You should be due an upgrade in July (7/27/13, I would think.) I have four phones on my family account and all of them are upgrade-eligible exactly 20 months after they were purchased. And, honestly, I would call to continue to press for a refurb, if you really, really do not want to try the RSD Lite process.
Regarding the screen, if I'm going to buy a new phone, I would want the AMOLED screen.

And if Droid 4 is on ICS, I'm not sure I'd want it anyway. I have enough issues with this phone on ICS. It might be just my phone, but I'm really not ready to take that chance.

I don't know enough to be comfortable to try the RSD Lite process.
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Old January 4th, 2013, 09:32 AM   #45 (permalink)
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Hi, Linda, sorry for not having been around the last several days. I'm on vacation in Hawai'i, so I'm not always able to get online.

{massive info snip}

I highly recommend that you do this, and if you need help or anything, feel free to ask - I am here for a while, and lots of other people that I know are knowledgeable and willing to help are also here.
I hope you're enjoying your vacation.

First, I'm on a Mac (which I've had for 6 years, and have never created a directory on, so I'm not even sure how to do that). Second, I don't know how to get the data off my phone and onto the computer. I've never needed to do that before.

All this makes me uncomfortable because if something goes wrong, I'm out of a phone.
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Old January 4th, 2013, 09:39 AM   #46 (permalink)
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Droid 4 was upgraded to ICS.

My results under ICS are far superior to what I was getting under Gingerbread. It is like a whole new (better) phone.

Everyone recommends that you go the RSD Lite route and if you are reluctant to do that and must have GPS for the next 10 months then a Droid 4 might be a stop-gap approach you could take.

... Thom
Yes, I'm reluctant, because I don't know what I'm doing. I looked at OutOfPhase's page, and I don't understand what I'm looking at.

For me, it's kind of like "well, hey, I've got a Chilton's manual, so let me tear down the engine in my car." You've heard the expression "know enough to be dangerous"? I will be the first to admit, I don't even know enough to be dangerous....
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Old January 4th, 2013, 02:53 PM   #47 (permalink)
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I hope you're enjoying your vacation.

First, I'm on a Mac (which I've had for 6 years, and have never created a directory on, so I'm not even sure how to do that). Second, I don't know how to get the data off my phone and onto the computer. I've never needed to do that before.

All this makes me uncomfortable because if something goes wrong, I'm out of a phone.


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Originally Posted by Linda1025 View Post
Yes, I'm reluctant, because I don't know what I'm doing. I looked at OutOfPhase's page, and I don't understand what I'm looking at.

For me, it's kind of like "well, hey, I've got a Chilton's manual, so let me tear down the engine in my car." You've heard the expression "know enough to be dangerous"? I will be the first to admit, I don't even know enough to be dangerous....
This makes things more complicated, b/c, AFAICT, we've been mentioning solution that are Windows based and you're on a Mac.

As far as copying your data is concerned, that's the easy part. Making a new folder on a Mac isn't as hard as it seems, you just need to use the Finder to be able to create one (Wait, let me grab a friend to make sure - It's been about 3 years since I used a Mac regularly enough to make sure, and I do not have access to one presently, so I may do this wrong unless I verify).

I'll also check with SamuriHL and see if his Linux utility will work on Macs. If so, then we still have a way to get this on your phone.

Bear with me please.

However, one thing I noticed in one of your earlier posts - you showed how the WiFi initially drained your battery in the first hour connected, but after that it did not drain significantly. That to me says that it was an application that that used your WiFi connection to do something. So, let's explore that now.

Do you have DropBox installed on the phone (if not skip to the next paragraph)? If so, open the app and after it loads, hit the menu softkey, and select settings. Scroll down to the Camera upload section - is the option underneath it [code]Turn off camera upload[/b]? If so, then DropBox is set to upload your pictures to your DropBox account, and I'm betting it is set to do so only when on WiFi.

If you do not have DropBox installed, then let's look at your Google+ settings. Open the app, then sign in to your account (if it asks you to) and then once the app finishes loading, hit the menu softkey, then select settings. under the Photos and Videos section, does it say Instant Upload is
Code:
ON
? If so, the same applies - it is probably set to upload on WiFi, and it does so whenever you enable the WiFi connection. If it is
Code:
OFF
then leave it so.

There are a lot of other apps like this, such as SugarSync, SkyDrive, etc. that will ask to upload during WiFi sessions, and so, when you initially enable WiFi it will draw a good bit f power, more so if your connection is extremely weak. (For example, I'm currently on a Wireless G network with only 2 bars, but I have 6 Google accounts, 4 Windows Live / Outlook.com accounts, 4 additional NetZero accounts, a Yahoo account, and several other accounts all connected via my phone - and my extended battery always gets more than enough charge to last well over 15 hours with all of that synchronization and checking going on.) However, unless you live within 1000 feet of a cell phone tower, overall WiFi will end up using less battery than 4G any day.

I suggest that you give WiFi a full day - even through several days - before dismissing it as being problematic. If after 3 days of continuous use it is not getting any better in terms of battery charge consumption, then feel free to go back to using 4G only. In fact, if the GPS is not longer giving you an issue, I'd suggest trying this first and if the battery charge consumption stabilizes after an hour or so, then you're actually NOT in need of doing anything else to your phone.

If the GPS is still giving you issues then I think it is really time to redo the entire install. I'm getting with Sam right now to figure out the best scenario for you as a Mac user.
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Old January 4th, 2013, 04:39 PM   #48 (permalink)
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However, one thing I noticed in one of your earlier posts - you showed how the WiFi initially drained your battery in the first hour connected, but after that it did not drain significantly. That to me says that it was an application that that used your WiFi connection to do something. So, let's explore that now.

Do you have DropBox installed on the phone (if not skip to the next paragraph)? If so, open the app and after it loads, hit the menu softkey, and select settings. Scroll down to the Camera upload section - is the option underneath it [code]Turn off camera upload[/b]? If so, then DropBox is set to upload your pictures to your DropBox account, and I'm betting it is set to do so only when on WiFi.

If you do not have DropBox installed, then let's look at your Google+ settings. Open the app, then sign in to your account (if it asks you to) and then once the app finishes loading, hit the menu softkey, then select settings. under the Photos and Videos section, does it say Instant Upload is
Code:
ON
? If so, the same applies - it is probably set to upload on WiFi, and it does so whenever you enable the WiFi connection. If it is
Code:
OFF
then leave it so.

There are a lot of other apps like this, such as SugarSync, SkyDrive, etc. that will ask to upload during WiFi sessions, and so, when you initially enable WiFi it will draw a good bit f power, more so if your connection is extremely weak. (For example, I'm currently on a Wireless G network with only 2 bars, but I have 6 Google accounts, 4 Windows Live / Outlook.com accounts, 4 additional NetZero accounts, a Yahoo account, and several other accounts all connected via my phone - and my extended battery always gets more than enough charge to last well over 15 hours with all of that synchronization and checking going on.) However, unless you live within 1000 feet of a cell phone tower, overall WiFi will end up using less battery than 4G any day.

I suggest that you give WiFi a full day - even through several days - before dismissing it as being problematic. If after 3 days of continuous use it is not getting any better in terms of battery charge consumption, then feel free to go back to using 4G only. In fact, if the GPS is not longer giving you an issue, I'd suggest trying this first and if the battery charge consumption stabilizes after an hour or so, then you're actually NOT in need of doing anything else to your phone.

If the GPS is still giving you issues then I think it is really time to redo the entire install. I'm getting with Sam right now to figure out the best scenario for you as a Mac user.
I called an Apple store and asked how to do it, because I couldn't find how to do it on Apple's support site.

Regarding the WiFi battery drain, I turned on WiFi and went from 70% to 60% in 35 minutes, then I turned it off, and remained at 60% for over an hour.

I had never used Google+ on this phone, and when I went into it, I had to go through the setup for it. I did make sure Instant Upload was turned off though.

No DropBox, no SugarSync, or anything like that.

So, if I turn on WiFi, do I need to turn Google location services back on?

And then of course, there is the issue of not being able to access my geocaching app with WiFi on.

GPS is ok. Just ok. I wouldn't trust it for a road trip, which I did when I was using GB.
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Old January 4th, 2013, 07:33 PM   #49 (permalink)
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I have nothing but Macs. Actually, when it comes to connecting android phones to a computer, macs are far better than windows - there are no drivers to install. Mac OS mounts the sd cards as drives on connection.

When I get a chance, I'll look to see if there is a way to do upgrade scripts with a Mac. If the process is fastboot, it should be no problem.
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Old January 4th, 2013, 07:38 PM   #50 (permalink)
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Linda, If you don't mind me repeating myself - call Verizon support and ask for a refurb. Don't go into a store; the last time I was in a store for support, I was told that the stores can no longer do warranty swaps, and will refer you to calling support anyway. And you may as well call to get an explanation why your upgrade date is not 20 months after your last purchase. It sounds like something is wrong there for sure.
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When the Motorola Droid Bionic was first announced at CES 2011, it featured a 4.3-inch qHD display, NVIDIA Tegra 2 dual-core processor clocked at 1GHz, and support for Verizon's 4G LTE high-speed network. After the handset was delayed, Motorola... Read More



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