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Old August 24th, 2013, 12:18 PM   #1 (permalink)
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Default Free Google Play Music for 6 Months?

Just got a text from Big Red that my phone came with 6 months of free Google Play Music subscription.

Details here: Verizon Offering Six Months of Free Google Play Music All Access For Buying One of the New DROIDs Droid Life

Only issue is I was already a subscriber so not sure what that means.

Google still shows my payment due next month . . . .

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Old August 24th, 2013, 12:23 PM   #2 (permalink)
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Call Verizon and have them credit you, it works
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Old August 24th, 2013, 12:54 PM   #3 (permalink)
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Originally Posted by 18t View Post
Call Verizon and have them credit you, it works
I called and chatted with support:

Call person said: she saw the promotion and it is valid but has no information on how existing play music users get the credit. Suggested I wait a few weeks and see if it was automatically applied the next billing cycle.

Chat person said - - credit would automatically be applied.

We'll see I guess. Seems like if it was a play store thing, you'd get a play number to redeem.

Nice perk though - worth $8.99x6=$53.94
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Old August 24th, 2013, 01:26 PM   #4 (permalink)
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I'll have to keep watch on this thread. I'm getting this phone tomorrow and already subscribe to Google Music as well.
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Old August 24th, 2013, 01:53 PM   #5 (permalink)
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Quote:
Originally Posted by Highland Ranger View Post
I called and chatted with support:

Call person said: she saw the promotion and it is valid but has no information on how existing play music users get the credit. Suggested I wait a few weeks and see if it was automatically applied the next billing cycle.

Chat person said - - credit would automatically be applied.

We'll see I guess. Seems like if it was a play store thing, you'd get a play number to redeem.

Nice perk though - worth $8.99x6=$53.94
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I called Verizon and told them I saw a YouTube video from Verizon saying that I would get 6 months free of Google Play All Access. I told them I am already a current subscriber for this service, so how does that affect me? They ended up crediting me on my account for the six months of Google Play Music. Since I'm already a subscriber of google play music. If you are in this situation too, I would give them in a call that way they can credit your account too. Apparently I was the first one to call about this lol

Here is the link.
https://www.youtube.com/watch?v=0cwot39LWRk&feature=youtube_gdata_player
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Old August 24th, 2013, 01:56 PM   #6 (permalink)
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So, I hope I'm not derailing the thread too much... that means some stuff is free not all, right?
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Old August 24th, 2013, 01:59 PM   #7 (permalink)
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Nice to have the video link . . . . guess we'll wait and see if and where the credit shows up (Google Play or VZW bill.)

Always nice when a company thoroughly thinks through a promotion and welcomes customers with open arms.

The promotion is 6 months of free access which I guess is worth $9.99.month so almost $60.

(I pay $7.99 as one of the early adopters.)
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Old August 24th, 2013, 06:47 PM   #8 (permalink)
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I just completed a chat with a Verizon rep online minutes ago about this very thing. She looked into at for me and came back with:

"I found the disclaimer here. It says that Existing Google Play All Music Access customers are not eligible for this promotion."

I mentioned to her that that was not obvious anywhere. A phone call to Verizon support yielded that exact same results, though they admitted it's not obvious to buyers that existing All Access members are ineligible. No credit offered, just the mention that we're still in the 14-day period to return the phone if that was a dealbreaker.
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Old August 24th, 2013, 08:55 PM   #9 (permalink)
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I found this at android central concerning 6 months of free access for existing subscribers:

6 months free goggle music all access - Android Forums at AndroidCentral.com
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Old August 25th, 2013, 09:02 AM   #10 (permalink)
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Good tip. I never saw the notice. if I can't get credit for myself as a current $7.99/mo subscriber, why not just give the code/credit to a friend?
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Old August 26th, 2013, 10:15 AM   #11 (permalink)
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I just opened the Google Play Music app for the first time and it offered the 6 month free trial courtesy of Verizon. I haven't previously used Music with this Google account
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Old August 26th, 2013, 07:04 PM   #12 (permalink)
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Quote:
Originally Posted by Ninjak View Post
I just completed a chat with a Verizon rep online minutes ago about this very thing. She looked into at for me and came back with:

"I found the disclaimer here. It says that Existing Google Play All Music Access customers are not eligible for this promotion."

I mentioned to her that that was not obvious anywhere. A phone call to Verizon support yielded that exact same results, though they admitted it's not obvious to buyers that existing All Access members are ineligible. No credit offered, just the mention that we're still in the 14-day period to return the phone if that was a dealbreaker.
This is extraordinarily unfair to those who subscribe already. I don't see how this could stand. I want the Maxx, but this isn't cool.
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