Go Back   Android Forums > Android Phones > Motorola Droid Maxx

New Forums: Nexus 6 | Nexus Player | Nexus 9
Like Tree2Likes
  • 1 Post By tweak4
  • 1 Post By tweak4

test: Reply
 
LinkBack Thread Tools
Old September 24th, 2013, 09:58 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Sep 2010
Posts: 30
 
Device(s):
Carrier: Not Provided

Thanks: 3
Thanked 0 Times in 0 Posts
Default My Company Will Wipe my phone out -- how do I save everything

Hi - the company that I work for wipes everyones phone completely the moment they resign and leave that day.

It is my phone, but I am connected to their exchange server for email. Somehow - this gives them the ability to completely wipe my device and it will eliminate everything I have on the phone, not just wipe out my email account.

With no SD card on this phone, I want to know how to save everything, back everything up, so I can restore it after they destroy my phone and bring it back to factory state.

How do I do this? I am not rooted.

Thanks in advance.

Advertisements
Tedred1339 is offline  
Reply With Quote
sponsored links
Old September 24th, 2013, 10:12 PM   #2 (permalink)
Senior Member
 
Cincybearcatfan's Avatar
 
Join Date: Mar 2010
Location: Cincinnati
Gender: Male
Posts: 2,460
 
Device(s): Droid Maxx, iPad Air
Carrier: Verizon Wireless

Thanks: 405
Thanked 2,030 Times in 696 Posts
Default

Quote:
Originally Posted by Tedred1339 View Post
Hi - the company that I work for wipes everyones phone completely the moment they resign and leave that day.

It is my phone, but I am connected to their exchange server for email. Somehow - this gives them the ability to completely wipe my device and it will eliminate everything I have on the phone, not just wipe out my email account.

With no SD card on this phone, I want to know how to save everything, back everything up, so I can restore it after they destroy my phone and bring it back to factory state.

How do I do this? I am not rooted.

Thanks in advance.
Root and use Titanium Backup.
__________________
CBF
Cincybearcatfan is online now  
Reply With Quote
Old September 25th, 2013, 06:45 AM   #3 (permalink)
Junior Member
 
Join Date: Dec 2011
Location: Kentucky
Gender: Male
Posts: 44
 
Device(s): Droid Maxx, nexus 10, passed down the razr maxx hd
Carrier: big red

Thanks: 11
Thanked 7 Times in 7 Posts
Default

I just purchased My Backup Pro from play store to move everything from my razr maxx hd to my droid maxx. I'm not rooted and it was super easy. You simply move everything that you want to the internal sd or to their server (much longer time) and then download the app on your new phone and use "migrate" to send everything to your new phone over wifi. It's amazing. If you don't have a new phone just save everything to their server.

edit: just finished moving everthing. Almost flawless. Had to restart the droid Maxx a couple of times to authenticate my liscense on it but other than that it even moved my wallpaper. Waaaaa (angels singing) LOL
creektrails is offline  
Last edited by creektrails; September 25th, 2013 at 09:55 AM. Reason: add info
Reply With Quote
Old September 25th, 2013, 11:25 AM   #4 (permalink)
Junior Member
 
Join Date: Feb 2010
Location: Cincinnati, OH
Posts: 81
 
Device(s): Droid MAXX, Asus Nexus 7 (2013), Asus Nexus 7 (2012), Samsung Galaxy Nexus (retired)
Carrier: Verizon

Thanks: 2
Thanked 11 Times in 10 Posts
Default

Touchdown has been my solution so far. It basically creates a secure area within your phone where you can set up your exchange account. If your company sends the wipe command, then it just wipes the Touchdown data instead of the whole phone.

It isn't a cheap option, but it is an option, and so far it seems to be one that works fairly well...
tweak4 is offline  
Reply With Quote
Old September 25th, 2013, 11:30 AM   #5 (permalink)
AF Contributor
 
rabidhunter's Avatar
 
Join Date: Jan 2012
Location: Illinois
Gender: Male
Posts: 1,115
 
Device(s): Moto DROID Mini Samsung Galaxy Note 10.1
Carrier: Verizon

Thanks: 117
Thanked 350 Times in 265 Posts
Default

The other backup application that you can use is Helium. The upside about Helium is that it works without Root.
__________________
Time flies like an arrow, fruit flies like a banana. - Groucho Marx

Life, Liberty, and the Pursuit of Bacon!!!
rabidhunter is offline  
Reply With Quote
Old September 25th, 2013, 12:37 PM   #6 (permalink)
Junior Member
 
Join Date: Feb 2010
Posts: 56
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 13 Times in 9 Posts
Default

I have the same situation with my employer's control of my phone once I connect to my account on their Outlook Exchange server.

I was figuring I could just disconnect that particular account from my phone and they'd no longer have control over it. For example, the hour before I resign. (Harder to arrange if I expect to get terminated involuntarily.)

I haven't tried this, though. Does anyone know if that will work?
Kevin-B is online now  
Reply With Quote
Old September 25th, 2013, 01:01 PM   #7 (permalink)
Premium Guide Member
 
Thom's Avatar
 
Join Date: Feb 2011
Location: Keene, NH USA
Posts: 7,392
 
Device(s): Droid Maxx (2013), Droid Bionic (2011), Droid X (2010)
Carrier: vzw

Thanks: 2,069
Thanked 2,558 Times in 1,696 Posts
Default

OK you got my interest.

(1) What are they using to wipe the phone remotely? Can't you disable the mechanism so they can't request it remotely?

(2) If you root and do a total backup, they clear the phone, and you do a restore ... aren't they once again back in control and can wipe your phone at any time?

(3) Why not just backup the pictures and contacts the way you should be doing anyway ... let them wipe it ... you reinstall apps from Play Store and restore the pictures and contacts?

... Thom
__________________



Thom is online now  
Reply With Quote
Old September 25th, 2013, 01:58 PM   #8 (permalink)
Junior Member
 
Join Date: Feb 2010
Posts: 56
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 13 Times in 9 Posts
Default

Hi, Thom:

This is a layman's view, so I'm sure I don't have every term correct.

In every company I've worked for where they allow you to connect your smartphone to the corporate Outlook Exchange email system, they require the company to be an "administrator" of your phone. It's part of the permissions they require you to accept in order for mail, calendar and contacts to flow between your phone and the corporate servers.

I assume the rationale is that if your phone gets lost, they don't want a competitor accessing the data on email, etc. As "administrators", they could wipe the phone remotely.

So that's the sacrifice we corporate drones make to have the convenience(?) of getting our office email on our phones. That's why I assume if I cancel that account -- thereby making my company no long an "administrator" -- the phone is mine completely.

The administrator feature is also how other remote wipe apps work, including the ones from Google and Motorola.

And now I've said more than I actually understand.
Kevin-B is online now  
Reply With Quote
Old September 25th, 2013, 09:59 PM   #9 (permalink)
Senior Member
 
Join Date: Feb 2010
Location: Austin, TX
Gender: Male
Posts: 2,074
 
Device(s): Current: Nexus 5 Old: Moto Droid MAXX, Verizon SGS4, EVO LTE 4g, EVO 4g (OG)
Carrier: AT&T

Thanks: 732
Thanked 666 Times in 338 Posts
Default

if they are doing it remotely easiest way around it is to pull your sim and turn off wifi then go home... once home backup everything before you turn wifi on or pop your sim back in...
Covert_Death is offline  
Reply With Quote
Old September 26th, 2013, 06:10 AM   #10 (permalink)
Senior Member
 
Harry2's Avatar
 
Join Date: Jun 2010
Location: Black Forest
Posts: 5,185
 
Device(s): One X, Sensation, Desire HD, Xperia Tablet S
Carrier: Not Provided

Thanks: 622
Thanked 1,342 Times in 1,116 Posts
Default

Quote:
Originally Posted by Kevin-B View Post
... The administrator feature is also how other remote wipe apps work, including the ones from Google and Motorola...
This administator permission could be ticked on a check box on Settings, Security ... can't you uncheck it?

Harry
__________________
Google Translate is to blame for my grammar
Harry2 is offline  
Last edited by Harry2; September 26th, 2013 at 06:31 AM.
Reply With Quote
sponsored links
Old September 26th, 2013, 11:45 AM   #11 (permalink)
Junior Member
 
Join Date: Aug 2010
Posts: 77
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 5 Times in 5 Posts
Default

Not sure on the backup but I work for IT of a big company and I never recommend using a personal phone for work because of this. I always tell people to request a company phone when they ask.
scupking is offline  
Reply With Quote
Old September 26th, 2013, 11:48 AM   #12 (permalink)
Junior Member
 
Join Date: Feb 2010
Location: Cincinnati, OH
Posts: 81
 
Device(s): Droid MAXX, Asus Nexus 7 (2013), Asus Nexus 7 (2012), Samsung Galaxy Nexus (retired)
Carrier: Verizon

Thanks: 2
Thanked 11 Times in 10 Posts
Default

In my experience, once the Exchange account is set up, any settings that would reduce its ability to wipe the phone are disabled.
In fact, at my company, they also required that phones that accessed corporate email be locked with either a PIN or password lock. After setting up the email, the None, Slide, and Pattern options were disabled in the security options, and the only way to re-enable them was to remove the Exchange account. Since I normally just have my phone set to slide unlock, this was annoying to me...
However, by using Touchdown (which I mentioned above), it just forced the actual Touchdown application to be PIN locked, while my phone itself was able to keep the slide lock that I prefer.
There may be other apps that do the same thing. TD was just the one recommended to me by another guy in my office.
Kevin-B likes this.
tweak4 is offline  
Reply With Quote
Old September 26th, 2013, 12:18 PM   #13 (permalink)
Senior Member
 
Harry2's Avatar
 
Join Date: Jun 2010
Location: Black Forest
Posts: 5,185
 
Device(s): One X, Sensation, Desire HD, Xperia Tablet S
Carrier: Not Provided

Thanks: 622
Thanked 1,342 Times in 1,116 Posts
Default

Quote:
Originally Posted by tweak4 View Post
In my experience, once the Exchange account is set up, any settings that would reduce its ability to wipe the phone are disabled...
Would you get that Touchdown abilty you described even if the Exchange account is already set up?

Harry
Harry2 is offline  
Reply With Quote
Old September 26th, 2013, 01:01 PM   #14 (permalink)
Junior Member
 
Join Date: Feb 2010
Location: Cincinnati, OH
Posts: 81
 
Device(s): Droid MAXX, Asus Nexus 7 (2013), Asus Nexus 7 (2012), Samsung Galaxy Nexus (retired)
Carrier: Verizon

Thanks: 2
Thanked 11 Times in 10 Posts
Default

Quote:
Originally Posted by Harry2 View Post
Would you get that Touchdown abilty you described even if the Exchange account is already set up?
Yes and no. While the Exchange account is set up, the administrative lock-outs that go with it remain active (in my case, that means no pattern lock, etc). However, the moment that the Exchange account is deleted from the phone, any settings that were enabled/disabled as a result of adding the account are returned to their normal state. In my case, I didn't want to use a PIN unlock, so I deleted the account and it re-enabled my previous slide unlock setting.

TD's account list is entirely separate from the phone's account list and they exist only within the TD application, so any accounts you add to TD will only exercise administrative rights over the TD application and not the phone itself.
You still get notifications about emails and calendar appointments (if you choose), but if you click one for more information, you'll be prompted to enter your PIN to unlock the application, rather than needing one to unlock the whole phone.
Make sense?
I've only been using TD for a month or so, so I am far from an expert...
Harry2 likes this.
tweak4 is offline  
Reply With Quote
The Following User Says Thank You to tweak4 For This Useful Post:
Harry2 (September 26th, 2013)
Old September 26th, 2013, 04:18 PM   #15 (permalink)
Junior Member
 
Join Date: Feb 2010
Posts: 56
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 13 Times in 9 Posts
Default

Great info, tweak4. That aligns with what I think I know about the Exchange administrator function. Especially that deleting the Exchange account from the phone immediately reverses the corporate control of the phone.

Nice to see that TouchDown actually talks about "Corporate Data Separation." Do you need to use all the other TouchDown features (none of which appeals to me) or can you just use the Outlook email/contacts/calendar on the phone as always?

I'm a little confused about the versions of TouchDonw. The one you linked to, "TouchDown for Smartphones", seems to be a 30-day trial. When that ends, did you buy "Exchange by Touchdown Key" for $20?
Kevin-B is online now  
Reply With Quote
Old September 27th, 2013, 11:23 AM   #16 (permalink)
Junior Member
 
Join Date: Feb 2010
Location: Cincinnati, OH
Posts: 81
 
Device(s): Droid MAXX, Asus Nexus 7 (2013), Asus Nexus 7 (2012), Samsung Galaxy Nexus (retired)
Carrier: Verizon

Thanks: 2
Thanked 11 Times in 10 Posts
Default

Quote:
Originally Posted by Kevin-B View Post
I'm a little confused about the versions of TouchDonw. The one you linked to, "TouchDown for Smartphones", seems to be a 30-day trial. When that ends, did you buy "Exchange by Touchdown Key" for $20?
That's how it works, yes. I think all of the different flavors use the same unlocker, so once you buy that, you can use the smartphone version or the tablet version (or whatever else they have) as you see fit.
tweak4 is offline  
Reply With Quote
The Following User Says Thank You to tweak4 For This Useful Post:
Kevin-B (September 27th, 2013)
Reply

Motorola DROID Maxx
Current Rating:
Rate this Phone:

If good battery life is what you want, you can't go wrong with the Motorola DROID Maxx. This device comes with a 3,500 mAh battery and is said to have a stunning 48-hour battery life.  Specs include a 1.7 GHz dual-core processor, 2 GB of... Read More



Go Back   Android Forums > Android Phones > Motorola Droid Maxx
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 03:03 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.