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Old July 9th, 2012, 09:32 PM   #1 (permalink)
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Default Phone has a mind of it's own!

Just got this phone 3 days ago. It didn't come with the ICS so updated and got it. This phone OFTEN clicks things that I did not even touch! It's the most frustrating thing I have ever encountered. At times my finger is not evn close to what it clicks on it's own. I'm sure this has been an issue with others but I can't seem to find a resolution on here for the issue. How do I fix this without doing a factory reset?

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Old July 9th, 2012, 10:56 PM   #2 (permalink)
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The one to tell you to factory reset. Sorry, homie.
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Old July 9th, 2012, 11:01 PM   #3 (permalink)
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I would recommend doing the factory reset. But guess I am curious why so hesitant to do it. Long as you've been doing your contacts and apps with Gmail its going to be easy to reload everything.
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Old July 9th, 2012, 11:47 PM   #4 (permalink)
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First and last thing that you need to do is a factory reset. Clear out that old data and make way for the new.
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Old July 10th, 2012, 12:49 AM   #5 (permalink)
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Quote:
Originally Posted by james98520 View Post
I would recommend doing the factory reset. But guess I am curious why so hesitant to do it. Long as you've been doing your contacts and apps with Gmail its going to be easy to reload everything.
How do you do your apps with google?
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Old July 10th, 2012, 02:00 AM   #6 (permalink)
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How do you do your apps with google?
When you open the Play Store, hit the menu key and then my apps. If it doesn't already have a list showing some or all needing to be reinstalled then swipe the page to the right and you'll have a list of all the apps you've ever installed with that Gmail account. Definitely makes life easier. OfTheDamned is right..factory reset isn't what I meant. Been a long week.
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Old September 17th, 2012, 09:54 AM   #7 (permalink)
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I did a factory reset and still having the same issue. Any other ways to resolve this issue?
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Old September 17th, 2012, 11:52 AM   #8 (permalink)
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Take it to Verizon and get a new one, since you're still in your 14 days.

Most likely hardware issue.
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Old September 17th, 2012, 11:55 AM   #9 (permalink)
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Take it to Verizon and get a new one, since you're still in your 14 days.

Most likely hardware issue.
Considering he started this thread in the beginning of July, his 14 days are long past.
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Old September 17th, 2012, 12:08 PM   #10 (permalink)
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-_- didn't even look at the date.

Lmao
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Old September 17th, 2012, 12:08 PM   #11 (permalink)
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Well anyway, call Verizon and they can send you a like new replacement.
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Old September 17th, 2012, 04:30 PM   #12 (permalink)
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Should still be in warranty. So yes take it back and explain the touch screen is faulty.
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Old September 17th, 2012, 04:48 PM   #13 (permalink)
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Meh, don't waste your gas driving to the store all they are going to do is call tech support for you. Save yourself the gas and just call 611
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Old September 22nd, 2012, 06:17 PM   #14 (permalink)
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Are you using the OEM MOtorola charger that came with it? Some people using non-OEM chargers have complained of screen issues.

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The Motorola RAZR was originally rumored as the "Sypder" or "Droid HD" and is now known as the DROID RAZR for Verizon Wireless. The device eatures a 4.3-inch Super AMOLED qHD display, 1.2GHZ dual-core processor, 8MP rear camera,... Read More



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