Go Back   Android Forums > Android Phones > Motorola Droid RAZR / RAZR MAXX

New Forums: Nexus Player | Nexus 9
Like Tree1Likes
  • 1 Post By MasterGadgets

test: Reply
LinkBack Thread Tools
Old November 19th, 2012, 03:21 PM   #1 (permalink)
Thread Author (OP)
monicakm's Avatar
Join Date: Jun 2012
Posts: 237
Device(s): Samsung Galaxy S5 Samsung GN 10.1 2014 Edition
Carrier: Verizon

Thanks: 9
Thanked 6 Times in 6 Posts
Default Verizon TS, Roaming Charges & Notifications

We are on an old Alltel plan that carried over to Verizon when they bought Alltel.
We went out of state this last weekend and I was trying to figure out if we would be roaming. I reached ts twice. Tried 20 times but kept getting dropped or just had no service at all in the mountains. The first ts agent said she didn't "think" we would be roaming.

There were no notification icons, I could find no instructions on the phone (Razr) to configure an alert to roaming charges. I googled it and still couldn't come to a conclusion. Installed an app called "Real Roaming Alarm", that didn't ever indicate we were roaming. So I'm fairly certain we weren't.

Finally, the day we left to come home, I reached ts again and this time was told yes, if we left Texas, we were roaming but no charges for data usage.

Called ts today (from home) to verify we were, or weren't roaming. Was told we were. Complained that there was no indication on our phones that we were. I was told I'd have a R with a circle around it on the Razr. I did not and that my husband's Casio G'zone would have a triangle icon. It did not. I asked ts to find MY plan map on their site and email me the link. She couldn't find it and said "just call us before you leave"

WHERE on my Rzar is there a place for me to check if I want to be alerted to roaming fees. TS said that I can only program it to alert me to roamin charges if I'm out of the country. The Alltel maps on the alltel website are out of date and when I enter my zipcode says they don't cover that area.
How can they charge me for roaming fees if their phone wont' show me if I'm roaming. And why can't they provide a map for Alltel customers that are grandfathered in on their service?


monicakm is offline  
Reply With Quote
sponsored links
Old November 20th, 2012, 08:11 AM   #2 (permalink)
MasterGadgets's Avatar
Join Date: May 2012
Location: Pensacola, FL
Posts: 152
Device(s): Droid Razr
Carrier: Not Provided

Thanks: 48
Thanked 13 Times in 12 Posts

I also have a grandfathered plan from Altell. I have traveled quite a bit in the middle part of the US and have never had any roaming charges. I think the bottom line is if you are in a Verizon area you are good.

As far as notification for roaming you can go to Settings/Sound/Roaming tone. That is the only roaming notification I can find.
seVer likes this.
MasterGadgets is offline  
Reply With Quote
Old November 21st, 2012, 10:51 AM   #3 (permalink)
Senior Member
Join Date: May 2010
Posts: 593
Device(s): Motorola Droid RAZR, RAZR MAXX HD, Google Nexus 7.
Carrier: Verizon Wireless

Thanks: 107
Thanked 83 Times in 77 Posts

going play devil's advocate here --

if you have that old of a plan that you're localized instead of national, I'd would dare to say it's up to you to know your coverage. I'll give credit that there should be more of a roaming indicator, but with the last 5+ years of having a national plan there's really no excuses...

btw, I think the indicator is more of a roaming off of verizon's network and not just roaming within your plan coverage.
~ ~ ~ ~
If you get an answer to a question, do everybody else a favor and post back your results.
~ ~ ~ ~
seVer is offline  
Reply With Quote

Current Rating:
Rate this Phone:

The Motorola RAZR was originally rumored as the "Sypder" or "Droid HD" and is now known as the DROID RAZR for Verizon Wireless. The device eatures a 4.3-inch Super AMOLED qHD display, 1.2GHZ dual-core processor, 8MP rear camera,... Read More

Go Back   Android Forums > Android Phones > Motorola Droid RAZR / RAZR MAXX
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

All times are GMT -5. The time now is 10:17 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.