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Old January 27th, 2013, 01:57 PM   #1 (permalink)
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ever since ics update ford sync will not read texts. any help?
Thanks,

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Old January 27th, 2013, 07:06 PM   #2 (permalink)
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I have ICS with my Razr and Sync reads my text messages on my Ford Flex. Have you tried repairing the phone with the car?
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Old January 27th, 2013, 08:50 PM   #3 (permalink)
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I'll give it a try. Thanks
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Old February 2nd, 2013, 05:49 PM   #4 (permalink)
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I have a 2010 Taurus with Sync and I have the same problem with upgrading to Jelly Bean and my car will no longer read texts. I just had a 2013 Taurus Limited as a rental that has the upgraded MyFordTouch which is the touchscreen upgrade for the Sync system, and when I paired my phone with that car, my phone specifically asked me if I wanted to allow Sync to access the Messaging services. I clicked yes, it worked just fine in that car.

After I repaired my phone with my 2010, it didn't ask me that same question and when I go through the menu items to set up Text Alerts, etc. I get a message on the Sync screen that reads Unsupportable. This tells me that the newer MFT got an update to be compatible with Jelly Bean and Sync V1 3.1 did not.

Anybody else have any info to share or any success stories of how you were able to get it working?

Thansk!
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Old February 6th, 2013, 04:01 AM   #5 (permalink)
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My commando updated my contact list in my Genesis automatically. Both my razr m and maxx will not do it autmatically but I have do it manually.
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Old March 7th, 2013, 10:42 PM   #6 (permalink)
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I'm really wanting to upgrade to JB but not at the risk of my Sync/Nav unit not reading and displaying my text messages. I have Sync version 3.1 not MFT.
Can I roll back to ICS if JB is incompatible with my car?
Monica
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Old March 14th, 2013, 01:31 PM   #7 (permalink)
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Hey, guys... I did the Jellybean update to my MAXX, and I too lost the ability to read texts via Sync. I have the "standard" original version of Sync in my 2010 Fusion. I was just on a chat with Ford, and they checked to see if there were any updates for my system, and they said no. They also told me that it wouldn't work with Gingerbread or ICS, but it of course did-- it was only after Jellybean that it stopped working. (What was even more worrying is that after specifically telling the guy that I have an Android phone, he asked me which version of iOS-- 6 or 6.1-- that I had on my phone. *Facepalm* Ford really needs to get their act together.)

I've been happy with the Sync functionality up until now. Everything worked great with my Droid X and then my Razr MAXX. This is really frustrating, however. I tired a factory reset of Sync, did the update (of which there really wasn't one), removed and re-paired my phone. No joy.
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Old March 17th, 2013, 04:55 AM   #8 (permalink)
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Well, I took a chance and lost. My 2011 Ford Flex with 3.1 Sync w/Nav will no longer read my text messages. NOT a happy camper about that!
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Old March 17th, 2013, 03:39 PM   #9 (permalink)
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I'm really wanting to upgrade to JB but not at the risk of my Sync/Nav unit not reading and displaying my text messages. I have Sync version 3.1 not MFT.
Can I roll back to ICS if JB is incompatible with my car?
Monica
As far as I know you cannot role back unless you can root your phone and reinstall ICS as a ROM install.
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Old March 19th, 2013, 06:42 PM   #10 (permalink)
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Originally Posted by MightyFurcules View Post
Hey, guys... I did the Jellybean update to my MAXX, and I too lost the ability to read texts via Sync. I have the "standard" original version of Sync in my 2010 Fusion. I was just on a chat with Ford, and they checked to see if there were any updates for my system, and they said no. They also told me that it wouldn't work with Gingerbread or ICS, but it of course did-- it was only after Jellybean that it stopped working. (What was even more worrying is that after specifically telling the guy that I have an Android phone, he asked me which version of iOS-- 6 or 6.1-- that I had on my phone. *Facepalm* Ford really needs to get their act together.)

I've been happy with the Sync functionality up until now. Everything worked great with my Droid X and then my Razr MAXX. This is really frustrating, however. I tired a factory reset of Sync, did the update (of which there really wasn't one), removed and re-paired my phone. No joy.
Couldn't have said it better myself! I have a 2010 Taurus with the same version sync you do and it used to read my texts when I first got it. But ever since the update it says Unsupported Device. Everyone on the Taurus forums kept referring to the compatibility guide and indeed it says that the Razr Maxx is not compatible. But it did work for me prior to the JB update.
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Old March 22nd, 2013, 01:16 PM   #11 (permalink)
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Same issue. No text messaging on my 2012 Ford F150 after the upgrade.
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Old March 25th, 2013, 06:39 AM   #12 (permalink)
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Same issue. No text messaging on my 2012 Ford F150 after the upgrade.
Do you have Gen 2 and if so, which version?
Thanks
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Old March 27th, 2013, 10:03 AM   #13 (permalink)
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I have no idea. I'm traveling, but will look when I get home.
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Old June 14th, 2013, 12:17 PM   #14 (permalink)
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Folks any update on this issue? I sure miss being able to have my texts read from the Sync system.
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Old June 15th, 2013, 10:35 PM   #15 (permalink)
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The world will now cease to exist because we are too lazy to check txt messages when we aren't controlling 2 tons of steel in motion.
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Old June 16th, 2013, 10:43 AM   #16 (permalink)
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The world will now cease to exist because we are too lazy to check txt messages when we aren't controlling 2 tons of steel in motion.
Thanks for your helpful reply. It has nothing to do with being lazy. I can tell you it's a lot easier, and safer, to keep my eyes on the road, push one button and listen to the message while driving. I had that option prior to the upgrade. I'm behind the wheel for hours at at time and I get a lot of text messages. Some of them are actually important.
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Old July 26th, 2013, 11:55 AM   #17 (permalink)
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I have 2012 Sync with MyTouch paired to my Razr xt912 running 4.1.2.

For the last year, I've had no trouble receiving texts to my nav system ... it displays the sender and gives the option of reading or speaking the message....

Until this week. The date stamp on my texts appears corrupted and I'm receiving random old texts from months ago - with a time stamp 1/1/1660. Did they really have SMS that long ago?

I have MAP on. I've deleted and re-paired my phone. The system time and date on both the phone and Sync are correct. So how does the date stamp get so scrambled?
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Old July 26th, 2013, 07:09 PM   #18 (permalink)
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Hey Buddy I know the feeling, I have an 09 F150 and after the Jelly Bean update mine wont read the messages either, called Sync and they said it was no longer compatible with the update,,,,,,,, THAT SUCKS BIG TIME
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Old August 9th, 2013, 03:46 PM   #19 (permalink)
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Both mine and my wifes on both our new vehicles works just like it's supposed to, I have a 13 F150 and she has a 14 Escape, however I didn't pair with sync while on ICS, my/her phone had already upgraded to jb before I bought my/her truck.

Any of ya'll try doing a sync reset?

This procedure is for sync basic NOT my touch.

http://support.ford.com/sync-technology/perform-master-reset-sync
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Old August 10th, 2013, 03:57 PM   #20 (permalink)
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Both mine and my wifes on both our new vehicles works just like it's supposed to, I have a 13 F150 and she has a 14 Escape, however I didn't pair with sync while on ICS, my/her phone had already upgraded to jb before I bought my/her truck.

Any of ya'll try doing a sync reset?

This procedure is for sync basic NOT my touch.

How to Perform a Master Reset | SYNC & SYNC with MyFord | Ford.com
I was really hoping this would work. But it didn't. Still not seeing text messages after the reset. Thanks for the suggestion though.
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Old August 15th, 2013, 04:51 PM   #21 (permalink)
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Same issue. No text messaging on my 2012 Ford F150 after the upgrade.
I have a 2012 F150 with Sync and a Maxx HD running Jelly Bean. I can tell Sync to read messages and it will do so. Although I have not needed it, have you tried applying the Sync update?
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Old August 24th, 2013, 08:18 AM   #22 (permalink)
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I have a 2012 F150 with Sync and a Maxx HD running Jelly Bean. I can tell Sync to read messages and it will do so. Although I have not needed it, have you tried applying the Sync update?
I'll give it a try. How do I apply the Sync update?
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Old August 28th, 2013, 01:30 PM   #23 (permalink)
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Try THIS for SYNC updates. Registration may be needed.
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Old September 1st, 2013, 07:06 AM   #24 (permalink)
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Thanks. I went through the registration process. Looks like I have the latest software available. Which is odd as I've not updated it since owning the truck from Jan 2012.
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Old September 12th, 2013, 05:40 PM   #25 (permalink)
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It's not Sync. From everything I've read and been told by Moto and Verizon, it's Moto's JB JB wasn't developed/written to support it...I can't recall at the moment what "it" is but without it, the text message feature won't work. I'm keeping my fingers crossed it will work in the Key Lime Pie. This doesn't apply to the MyFordTouch systems.
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Old April 29th, 2014, 10:18 PM   #26 (permalink)
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I know this is an old thread but it might benefit someone. My Ford dealer updated my Sync version to 3.2.6...this is the first generation of Sync, not the buggy MFT.
Updating my phone to ICS back in the Fall of 2012 broke the text message feature in the previous version of Sync. Today, as soon as I got in my car at the dealer's and my phone connected, I got the text message chime It works again!
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