I have a 2010 Taurus with Sync and I have the same problem with upgrading to Jelly Bean and my car will no longer read texts. I just had a 2013 Taurus Limited as a rental that has the upgraded MyFordTouch which is the touchscreen upgrade for the Sync system, and when I paired my phone with that car, my phone specifically asked me if I wanted to allow Sync to access the Messaging services. I clicked yes, it worked just fine in that car.
After I repaired my phone with my 2010, it didn't ask me that same question and when I go through the menu items to set up Text Alerts, etc. I get a message on the Sync screen that reads Unsupportable. This tells me that the newer MFT got an update to be compatible with Jelly Bean and Sync V1 3.1 did not.
Anybody else have any info to share or any success stories of how you were able to get it working?
I'm really wanting to upgrade to JB but not at the risk of my Sync/Nav unit not reading and displaying my text messages. I have Sync version 3.1 not MFT.
Can I roll back to ICS if JB is incompatible with my car?
Monica
Hey, guys... I did the Jellybean update to my MAXX, and I too lost the ability to read texts via Sync. I have the "standard" original version of Sync in my 2010 Fusion. I was just on a chat with Ford, and they checked to see if there were any updates for my system, and they said no. They also told me that it wouldn't work with Gingerbread or ICS, but it of course did-- it was only after Jellybean that it stopped working. (What was even more worrying is that after specifically telling the guy that I have an Android phone, he asked me which version of iOS-- 6 or 6.1-- that I had on my phone. *Facepalm* Ford really needs to get their act together.)
I've been happy with the Sync functionality up until now. Everything worked great with my Droid X and then my Razr MAXX. This is really frustrating, however. I tired a factory reset of Sync, did the update (of which there really wasn't one), removed and re-paired my phone. No joy.
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I'm really wanting to upgrade to JB but not at the risk of my Sync/Nav unit not reading and displaying my text messages. I have Sync version 3.1 not MFT.
Can I roll back to ICS if JB is incompatible with my car?
Monica
As far as I know you cannot role back unless you can root your phone and reinstall ICS as a ROM install.
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Clive
All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.
Hey, guys... I did the Jellybean update to my MAXX, and I too lost the ability to read texts via Sync. I have the "standard" original version of Sync in my 2010 Fusion. I was just on a chat with Ford, and they checked to see if there were any updates for my system, and they said no. They also told me that it wouldn't work with Gingerbread or ICS, but it of course did-- it was only after Jellybean that it stopped working. (What was even more worrying is that after specifically telling the guy that I have an Android phone, he asked me which version of iOS-- 6 or 6.1-- that I had on my phone. *Facepalm* Ford really needs to get their act together.)
I've been happy with the Sync functionality up until now. Everything worked great with my Droid X and then my Razr MAXX. This is really frustrating, however. I tired a factory reset of Sync, did the update (of which there really wasn't one), removed and re-paired my phone. No joy.
Couldn't have said it better myself! I have a 2010 Taurus with the same version sync you do and it used to read my texts when I first got it. But ever since the update it says Unsupported Device. Everyone on the Taurus forums kept referring to the compatibility guide and indeed it says that the Razr Maxx is not compatible. But it did work for me prior to the JB update.
The world will now cease to exist because we are too lazy to check txt messages when we aren't controlling 2 tons of steel in motion.
Thanks for your helpful reply. It has nothing to do with being lazy. I can tell you it's a lot easier, and safer, to keep my eyes on the road, push one button and listen to the message while driving. I had that option prior to the upgrade. I'm behind the wheel for hours at at time and I get a lot of text messages. Some of them are actually important.
ford sync
