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Old June 26th, 2010, 06:14 PM   #1 (permalink)
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Question My computer no longer recognizes my Droid

I just purchased this droid about a week ago and everything had been working fine. I sync'd with doubletwist, I added pictures to it and it charged through the computer. Until last night when I plugged the USB into my computer and a window popped up saying it didn't recognize the USb device, this device has malfunctioned yada yada yada. Motorola doesn't know why, verizon doesn't know why, I can't claim it under warranty( i bought from a friend) and insurance doesn't cover it b/c its a "malfunction".

the phone works fine, I reset the phone, formatted the card and it still charges through the wall charger.

can anyone help?

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Old June 26th, 2010, 06:19 PM   #2 (permalink)
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bad usb port/bad cable? have you tried it with other cables or ports?
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Old June 26th, 2010, 06:34 PM   #3 (permalink)
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I've tried other ports on my computer and different computers even the verizon tech tried and it was the same issue.

I don't have another cable to try with
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Old June 26th, 2010, 08:54 PM   #4 (permalink)
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they should really give u a replacement. i can't think of anything else to try. im surprised a factory reset didnt fix your issue.
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