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Old 11-04-2009, 07:14 PM   #1 (permalink)
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Default Exchange Email - PIN Locking & Remote Wipe

Hi,

I have been trying to get more information on what Android 2.0's capabilities are around its ability to sync with Exchange. My company requires PIN locking and remote wipe in order to sync, but it seems nearly impossible to find out of this is a supported feature within 2.0. Has anyone tried this with a similar set of Exchange policies that may have tested 2.0 or the Droid itself? Help!

Thanks,
FShine

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Old 11-04-2009, 07:48 PM   #2 (permalink)
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I got it to work on the Android 2.0 SDK Emulator:

I think corporate Exchange works even with Activesync Provisioning
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Old 11-04-2009, 08:08 PM   #3 (permalink)
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If you need remote wipe, this should do it:

https://www.mobiledefense.com/

Free now - they state on the site "Mobile Defense is in public beta and we will be launching commercially very soon. In the future, there may be a nominal charge for premium services."

Got this from the Tom's Guide top Android apps list.
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Old 11-04-2009, 10:15 PM   #4 (permalink)
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I would like it too .. I work for verizon and would like access to my corp email and website... spoke to Verizon Tech support and advised its not supported... that doesnt make sense.... blackberry have it ..and i only have mac computers at home and thats not supported either !!
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Old 11-05-2009, 06:53 AM   #5 (permalink)
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Default Email setup on Android.

I work in IT for a company and the email setup can normally be done without IT's involvement. If the company has OWA (Outlook Web Access) all you need to do is enter that information and your email will sync with no issues.


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I would like it too .. I work for verizon and would like access to my corp email and website... spoke to Verizon Tech support and advised its not supported... that doesnt make sense.... blackberry have it ..and i only have mac computers at home and thats not supported either !!
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Old 11-11-2009, 12:26 AM   #6 (permalink)
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Quote:
Originally Posted by brainyjd View Post
I work in IT for a company and the email setup can normally be done without IT's involvement. If the company has OWA (Outlook Web Access) all you need to do is enter that information and your email will sync with no issues.
uh..this is most definately incorrect information. just because an organization has exposed OWA to the interwebs does NOT mean activesync is exposed. additionally, it would appear there are issues with android's implementation of activesync (see iPhone); if your IT department pushes a security policy via activesync, it is unlikely to work. if the security policy fails to deploy, no syncing.

this is a show stopper for me does anyone know the activesync policies implemented in the out-of-the-box client?

ahm
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Old 11-11-2009, 11:43 AM   #7 (permalink)
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Quote:
Originally Posted by amolaver View Post
uh..this is most definately incorrect information. just because an organization has exposed OWA to the interwebs does NOT mean activesync is exposed. additionally, it would appear there are issues with android's implementation of activesync (see iPhone); if your IT department pushes a security policy via activesync, it is unlikely to work. if the security policy fails to deploy, no syncing.

this is a show stopper for me does anyone know the activesync policies implemented in the out-of-the-box client?

ahm
Saying "this is most definately incorrect information" is going a little over board since Google has not actually given detailed specs of the email client in 2.0. In most users cases the method I described will work with no problems. If you company has set strict policies then you should be talking to the company about help with email setup for the Droid.
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Old 11-11-2009, 11:59 AM   #8 (permalink)
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Built-in Exchange support for real corporations is sorely lacking. Remote wipe and PIN locking are not supported. SSL causes problems with attachments in some situations. Most corporations (especially financial and medical) require privacy or HIPAA signatures - which are not supported by Android 2.0.

Apps like touchdown can fix some issues, but overall most serious IT depts are not going to like the droid.

I started this thread which has more info:

Exchange FAQ, Solutions, and summary

Also, at the bottom of the first post are links to google's issue tracker. Please visit each issue and mark it with a star to encourage google to focus on fixing exchange support!
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Old 11-11-2009, 12:06 PM   #9 (permalink)
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Quote:
Originally Posted by brainyjd View Post
Saying "this is most definately incorrect information" is going a little over board since Google has not actually given detailed specs of the email client in 2.0. In most users cases the method I described will work with no problems. If you company has set strict policies then you should be talking to the company about help with email setup for the Droid.
saying, 'If the company has OWA (Outlook Web Access) all you need to do is enter that information and your email will sync with no issues' is incorrect. period.

OWA and activesync are completely separate features and enabling one has no bearing on another.

the security features available via Activesync (and their lack of implementation in Android) is a seperate issue. for me, not having those features available == no droid sale. i REALLY like the phone, but it simply won't work for me if i can't sync my business mail/contacts/calendar. bummer

ahm
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Old 11-11-2009, 12:10 PM   #10 (permalink)
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Quote:
Originally Posted by amolaver View Post
saying, 'If the company has OWA (Outlook Web Access) all you need to do is enter that information and your email will sync with no issues' is incorrect. period.

OWA and activesync are completely separate features and enabling one has no bearing on another.

the security features available via Activesync (and their lack of implementation in Android) is a seperate issue. for me, not having those features available == no droid sale. i REALLY like the phone, but it simply won't work for me if i can't sync my business mail/contacts/calendar. bummer

ahm
you'd have to use touchdown to get all those features that are not currently in the android 2.0 native applications. touchdown supports pin, security policies, private certs, and remote wipe (of just touchdown email data, NOT the entire phone).
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Old 11-11-2009, 12:32 PM   #11 (permalink)
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Quote:
Originally Posted by yasuro View Post
you'd have to use touchdown to get all those features that are not currently in the android 2.0 native applications. touchdown supports pin, security policies, private certs, and remote wipe (of just touchdown email data, NOT the entire phone).
i looked at both touchdown and dataviz's product, and while they sort of work, neither really integrates with the rest of the phone particularly well - things like contacts aren't made available outside of touchdown (at least as I understand it).

based on other folks descriptions, it doesn't sound like either 3rd party activesync client really works 'smoothly' enough (for me). additionally, neither product totally implements activesync (ie, neither can browse the Exchange GAL). believe me, i wish they did. i really, REALLY want the phone, but i NEED fully functional activesync integration. me == sad

ahm
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