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Old November 6th, 2009, 10:17 PM   #1 (permalink)
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Default Google Navigation "Searching for GPS..."

When trying to use the Google Navigation app it just displays "searching for gps..." at the bottom of the screen and never locks in on my location. In the location and security settings both "use wireless networks" and "use gps satellites" are checked. Am I doing something wrong or is there a problem with the phone?

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Old November 6th, 2009, 10:23 PM   #2 (permalink)
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When trying to use the Google Navigation app it just displays "searching for gps..." at the bottom of the screen and never locks in on my location. In the location and security settings both "use wireless networks" and "use gps satellites" are checked. Am I doing something wrong or is there a problem with the phone?

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Are you indoors? It could be its just not penetrating the building you're in. Try it outside and see if it locks?
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Old November 6th, 2009, 10:25 PM   #3 (permalink)
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Are you indoors? It could be its just not penetrating the building you're in. Try it outside and see if it locks?
Nope, not indoors. Had it in the cradle on the dash for a while.
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Old November 6th, 2009, 10:25 PM   #4 (permalink)
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Nope, not indoors. Had it in the cradle on the dash for a while.
Is your car composed of lead?
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Old November 6th, 2009, 10:28 PM   #5 (permalink)
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Is your car composed of lead?
No
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Old November 7th, 2009, 12:36 AM   #6 (permalink)
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I'm having the same problem. It worked the first time i tried it, then every time after that it just says that it is searching for the gps satellite. Anyone find a solution?
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Old November 7th, 2009, 12:56 AM   #7 (permalink)
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My phone sat on that screen for a bit more than half an hour before finally picking up the signal. I'm not sure what would cause it, but you might try just leaving it alone for a longer period of time.
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Old November 7th, 2009, 09:02 AM   #8 (permalink)
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Unhappy Same problem here

I thought my GPS just plain didn't work, but after leaving it alone for 3 hours I came back to see that it found my location. However, 3 hours is a wee bit much for turn-by-turn navigation.

I hope this doesn't become a major deal breaker because if this doesn't get better, I'm going back to my iPhone and the dreaded AT&T. GPS HAS to work. That is the main reason I bought the phone.

If anyone gets a solution to this PLEASE pass it along!
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Old November 7th, 2009, 11:08 AM   #9 (permalink)
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Having the same issue. Can weather/clouds or geographical location be an issue... I live in west central Florida near Clearwater. Had the same problem with HTC Winmo 6.5 phone... When vacationed out in. Wyoming the winmo phone would lock on satelites in seconds.
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Old November 7th, 2009, 11:11 AM   #10 (permalink)
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Having the same issue. Can weather/clouds or geographical location be an issue... I live in west central Florida near Clearwater. Had the same problem with HTC Winmo 6.5 phone... When vacationed out in. Wyoming the winmo phone would lock on satelites in seconds.
Theoretically weather should have nothing to do with gps ability to function.
Going indoors, or tunnels will. Physical obstructions.

Unless of course moto cheaped out and used shitty gps radios.
Which I'm sure they wouldn't do.
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Old November 7th, 2009, 01:32 PM   #11 (permalink)
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I thought my GPS just plain didn't work, but after leaving it alone for 3 hours I came back to see that it found my location. However, 3 hours is a wee bit much for turn-by-turn navigation.

Hey man... step back from the phone and take a deep breath. Even car GPS units work like this... just not as slow. Here is why:

When you first get your phone, it has absolutely NO idea where to search for satellites. It has to check 360 degrees on nearly every axis all around it until it finally locks in to your location.

This only happens the first time. From here on out, it will pick up your signal within a minute or two after you turn your GPS on... assuming you are in the same area (state etc.)

Dedicated car GPS units get around this by pre-programming units with what is called "GPS quick fix" files before being shipped for sale. The GPS quick fix is nothing more than a file which eliminates any of the lines the GPS would normally search that are unneeded. (if it were to try to find GPS signals in Japan, for example... the lines would be different than in Ohio). This allows the units, on "cold boot" (no basic idea of the signal), to find it within 5-6 minutes.


Once you let the phone find your GPS location for the first time, it will have your basic area. If you turn it off and fly across the country... it may take 10-20 minutes when you activate it there since you are so far away. Otherwise, you should be fine.

This is the exact reason your phone asks for your wifi connection, as well. it uses your wifi to narrow down your location, and thus, make the connection time shorter. If you don't have wifi, or if it has a shoddy connection, this won't help. Perhaps why yours took more than 3 hours, and mine took 30 minutes?



In any event... like I said... I wouldn't worry about it too much once you've done it for the first time.
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Old November 7th, 2009, 06:23 PM   #12 (permalink)
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Anything that can block the sattilite signal can cause your GPS to be off from a couple feet to miles.
Quote:
Can weather
YES

Quote:
clouds
YES

Granted your average cloudy day should not disrupt the signal. Very tall/thick clouds can disrupt your signal.

Quote:
or geographical location be an issue
YES

If you are in an "urban canyon", mountain valleys, indoors or in dense tree cover, the signal can be reduced.

Just go outside (bring a chair), sit down, turn the GPS on along with a map app and just give it a few minutes.
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Old November 7th, 2009, 06:52 PM   #13 (permalink)
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Just go outside (bring a chair), sit down, turn the GPS on along with a map app and just give it a few minutes.
I gave it a few hours. Nothing. Brought it down to the VZW store. They tell me the phone needs to calibrate itself. I'll give it till tomorrow and then I'm bringing it back again. It's obviously not working correctly. Called a friend of mine who bought his at the same time. His navigation is working perfectly.
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Old November 7th, 2009, 07:00 PM   #14 (permalink)
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Yea man I would really bring it back. I got mine from walmart yesterday morning and when I walked out to my car and started the app it was locked on in the time it took to walk to the car. No wifi or anything either, I have used it twive today and it is almost instant. Oh and its great how you don't lose your map/route when service goes out, I had no service for almost 10 minutes and the GPS kept working fine with the map and all. It caches the route very well, prolly why it comes with a 16GB sd.
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Old November 8th, 2009, 02:04 PM   #15 (permalink)
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My issue has been resolved. After arguing with the tech guy at the VZW store they finally agreed to swap out the phone. He insisted that no VZW phone uses satellites for navigation. Only cell signals. Whatever. Navigation on the new phone worked immediately.
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Old November 8th, 2009, 05:30 PM   #16 (permalink)
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So I went into my verizon store today and got my phone replaced. Gps still didn't work. The manager said someone came in with the same problem earlier. We are thinking that it has something to do with coming over from alltel. They are going to look into it and ill go back in Tuesday to see if they have a solution...
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Old November 8th, 2009, 05:46 PM   #17 (permalink)
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He insisted that no VZW phone uses satellites for navigation. Only cell signals.
This guy is a poster child for why you shouldnt listen to the min. wage store workers.


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We are thinking that it has something to do with coming over from alltel...
The GPS has nothing to do with what company your phone is with. GPS on uses signal from sattilites. They only thing your carrier gives you is the maps via internet.


To either of you, have you tried turning off "use cell towers" ???? Try using GPS only.

It could be that you got bad GPS recievers in your phones.


I really hate to ask this and no disrespect intended, but did you try the GPS with google aps ? The reason I ask is, if you use an app not update for Android 2.0 it may not work with the GPS. Just a thought.
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Old November 8th, 2009, 05:48 PM   #18 (permalink)
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Having the same issue. Can weather/clouds or geographical location be an issue... I live in west central Florida near Clearwater. Had the same problem with HTC Winmo 6.5 phone... When vacationed out in. Wyoming the winmo phone would lock on satelites in seconds.
The initial sync can take some time... IIRC mine took up to about 3 mins to lock on which is an AMAZING speed. Once it finds your location, it should be cached and work well the next time you use it.

Maybe try rebooting? Could also be weather/solar flares, but those are pretty rare.
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Old November 8th, 2009, 06:15 PM   #19 (permalink)
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Well mine worked right after i got it but then stopped later in the day. I turned off the cell towers option so it would only use the gps and it couldn't find my location. I left it in my car dock overnight and it did nothing but drain my battery. I have tried multiple gps applications and none work. This is with two phones now. A bad gps receiver was my first thought, but on two different phones? I don't want to believe i have that bad of luck.
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Old November 9th, 2009, 03:38 AM   #20 (permalink)
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I am having the same problem on 2 phones. Got my two Droid phones for my account Friday afternoon. It was not until Sunday late in the afternoon when we happened to try it just for giggles and poof BOTH phones without warning started to work on GPS. A few hours later they both stopped again and that is where they sit, no "Searching for GPS..." At first I thought maybe there was some type of problem getting the GPS alminac and when it came up 2 days later I thought maybe there was something wrong with the transfer and it just took an unusual amount of time. This theory was re-enforced when they both started working. When they stopped working again though a few hours later in the day, that idea went right out the window.

We did take the two units to VZW here and they changed one of them out and to make sure I wanted to confirm that it would work before we continued. It did not work, this was witnessed by both my sales rep and the store manager. So they went into a brand new unopened box and tried yet another phone. Same problem, it did not work. So that is 4 phones I have personally been involved with that has this GPS issue.

VZW has a call into Motorola about it. The poor manager I think is thinking worst case scenario only re-enforced by his sales guy saying come to think of it several phones we have sent out have not aquired a GPS lock when we showed the navigation.

I dunno what the deal is. I absolutely love the phone but if the GPS is going to be this fickle that will present enough of a problem that I won't be able to stay with it. Motorola please fix this!
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Old November 9th, 2009, 06:56 AM   #21 (permalink)
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I had this problem also, but I noticed it only happened if the GPS was off when I started Google Navigator. For some reason when Android brings up the Location settings page with the GPS box and I go back to Navigator, it hangs on "Searching for GPS" If I hit back again, and re-select my destination, it finds the satellites right away. The hang does not happen every time, but when it does, re-loading Google nav works every time.

I guess Win Mo taught me being impatient is a virtue sometimes. With WinMo, if it was too slow, just try it again, and it usually worked. Hope this helps.
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Old November 9th, 2009, 07:29 AM   #22 (permalink)
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Some windscreens are coated to prevent glare. I can't remember the name of the coating/system, but I know it can affect gps signal.

Just a thought.
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Old November 9th, 2009, 10:59 AM   #23 (permalink)
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I am currently still locked into my AT&T contract for another 15 days or so, and was going to jump on the droid as soon as I am free, but after reading all the threads I am changing my mind.

However, my current phone, an AT&T Tilt, cannot GPS lock in any reasonable time either. A dedicated Car GPS is able to instantly lock for 2 reasons: 1) it is 99% of the time in the same place when you turn it on, than when you turned it off, so as long as it has relatively updated data as to where the satellites might be, it can lock on instantly. 2) They all have extendable antennae to help them lock better.

I have found that downloading the QuickGPS data on my Tilt does not help at all. I have run many many utilities to try to get the GPS to lock quicker, and it just won't.

I suspect that any GPS integrated phone is going to take substantial amounts of time to lock on, and that this is a given. It breaks my heart because I also need a GPS system and I thought the droid would be an incredible deal if it could double, but reading this thread, it clearly cannot.

Sigh.
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Old November 9th, 2009, 12:15 PM   #24 (permalink)
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On my issue I can assure you the GPS is on, I have no problem with tint on the windscreen this happens in and out of the car riding or walking. As for locking on, I am not even getting so far as to see the satellites much less locking onto them. There are a couple applications that give you a "sky view" showing the GPS birds in the air in relationship to you. I see none it is almost as if the GPS is off even though it says it is turned on.
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Old November 9th, 2009, 12:54 PM   #25 (permalink)
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On my issue I can assure you the GPS is on, I have no problem with tint on the windscreen this happens in and out of the car riding or walking. As for locking on, I am not even getting so far as to see the satellites much less locking onto them. There are a couple applications that give you a "sky view" showing the GPS birds in the air in relationship to you. I see none it is almost as if the GPS is off even though it says it is turned on.
That is what mine did. Showed the GPS icon but wouldn't connect. Tried one of the GPS test apps. It saw nothing.

My replacement phone connected immediately when I left the store. I used it this morning and it took about 10 seconds to connect. My Garmin takes longer than that!
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Old November 9th, 2009, 01:06 PM   #26 (permalink)
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Some windscreens are coated to prevent glare. I can't remember the name of the coating/system, but I know it can affect gps signal.

Just a thought.
It's the anti IR coating. Usually your windshield will have a gold or purple tint to it from the outside.
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Old November 12th, 2009, 10:04 AM   #27 (permalink)
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Default Former Alltel customer with droid

SIDE NOTE FOR ALL FORMER ALLTEL CUSTOMERS:
Just spent 2 days and went through 2 droid phones at the verizon store. Finally a high level tech support rep admitted that former Alltel customers are not able to use the GPS navigation on the droid. It is a known issue but oddly enough they are not making it known up front. This was after they had me switch from my great alltel plan (that verizon does not have) to a new verizon plan to try to fix it. I also had to trash my blackberry curve and my wife and daughter's phones and buy new phones for them because of the switch to the verizon plan.
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Old November 12th, 2009, 10:27 AM   #28 (permalink)
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SIDE NOTE FOR ALL FORMER ALLTEL CUSTOMERS:
Just spent 2 days and went through 2 droid phones at the verizon store. Finally a high level tech support rep admitted that former Alltel customers are not able to use the GPS navigation on the droid. It is a known issue but oddly enough they are not making it known up front. This was after they had me switch from my great alltel plan (that verizon does not have) to a new verizon plan to try to fix it. I also had to trash my blackberry curve and my wife and daughter's phones and buy new phones for them because of the switch to the verizon plan.
So those phones weren't CDMA phones or something?
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Old November 12th, 2009, 10:35 AM   #29 (permalink)
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So those phones weren't CDMA phones or something?
you had to pay for gps on alltel as you did on verizon but something inside their system is not allowing former alltel customers to get the gps unlock. They literally told me that my only immediate solution was to trash my account and get all new phone numbers. The sales rep knew that wasn't an option for me as I have had this number for about 15 years and it is my business number. There was really no solution or timeframe for a fix.
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Old November 12th, 2009, 10:37 AM   #30 (permalink)
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you had to pay for gps on alltel as you did on verizon but something inside their system is not allowing former alltel customers to get the gps unlock. They literally told me that my only immediate solution was to trash my account and get all new phone numbers. The sales rep knew that wasn't an option for me as I have had this number for about 15 years and it is my business number. There was really no solution or timeframe for a fix.
Your wife's and daughter's phones needed GPS as well?
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Old November 12th, 2009, 10:41 AM   #31 (permalink)
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They did not. Here is the story:

I wanted the Droid for the $199 price but had no phones eligible. To be eligible, they made me give up my alltel plan and choose a verizon plan otherwise I woudl have had to pay $599 for the droid. We had a family plan. To switch my phone, I had to switch them all (this is the case even if i just wanted to buy any new phone with verizon as an alltel customer). So I had to buy all new phones because the old phones would not work once the plan was switched to a verizon plan.
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Old November 12th, 2009, 10:58 AM   #32 (permalink)
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Last night around 8pm Central time seem like there is Server outages. The GPS my location keep searching and did not get the info for a long time. At 10pm, everything works perfect.

Droid uses Verizon server to assist the GPS to get the info fast.

With the flooding of new Droid users, I can see that Verizon is working overtime to tweak the network for User data.

That is probably also why the Exchange data sometimes is not syncing.

Just my speculation though
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Old November 12th, 2009, 11:05 AM   #33 (permalink)
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They did not. Here is the story:

I wanted the Droid for the $199 price but had no phones eligible. To be eligible, they made me give up my alltel plan and choose a verizon plan otherwise I woudl have had to pay $599 for the droid. We had a family plan. To switch my phone, I had to switch them all (this is the case even if i just wanted to buy any new phone with verizon as an alltel customer). So I had to buy all new phones because the old phones would not work once the plan was switched to a verizon plan.
Hm, that's a shame. One would assume that only your phone needed to be changed considering only you needed GPS and their phones are CDMA phones. Sprint phones can be unlocked and used on Verizon, so I don't see why Alltel customers can't do the same. Maybe Alltel forgot to give Verizon all their unlock codes when they were bought out?
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Old November 12th, 2009, 03:22 PM   #34 (permalink)
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SIDE NOTE FOR ALL FORMER ALLTEL CUSTOMERS:
Just spent 2 days and went through 2 droid phones at the verizon store. Finally a high level tech support rep admitted that former Alltel customers are not able to use the GPS navigation on the droid. It is a known issue but oddly enough they are not making it known up front. This was after they had me switch from my great alltel plan (that verizon does not have) to a new verizon plan to try to fix it. I also had to trash my blackberry curve and my wife and daughter's phones and buy new phones for them because of the switch to the verizon plan.
i also was an alltel customer and my gps does not work. but what i dont understand is i had to switch to a verizon plan , i bought a new phone so why would it matter? not doubting what your saying lamar just trying to figure this out.
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Old November 12th, 2009, 04:34 PM   #35 (permalink)
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i also was an alltel customer and my gps does not work. but what i dont understand is i had to switch to a verizon plan , i bought a new phone so why would it matter? not doubting what your saying lamar just trying to figure this out.
me too. some people earlier replied that they switched phones and worked fine. You were also a former Alltel customer? If so did you switch plans?
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Old November 12th, 2009, 05:14 PM   #36 (permalink)
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I was on alltel also, but what is weird to me is the fact that when i walked out of the store with my droid i used google nav and it worked perfectly. Then later in the day it stopped working, and i have now gone through two phones with no gps...
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Old November 12th, 2009, 05:27 PM   #37 (permalink)
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me too. some people earlier replied that they switched phones and worked fine. You were also a former Alltel customer? If so did you switch plans?

yes i was ,and yes i switched plans but at 5:30 today my gps started working.hope it stays that way
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Old November 12th, 2009, 08:30 PM   #38 (permalink)
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in one of the other droid forums there seems to be more than a few from FL with this problem. just wondering if anyone here besides me is from FL.
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Old November 12th, 2009, 08:46 PM   #39 (permalink)
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I live in florida and also alltel customer and having same problems as everyone else,been to verizon twice and swapped out phone with no fix. Also have been on phone three times and I think I know more about droid than any of the verizon employees. Has anyone found a solution for the gps?
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Old November 12th, 2009, 08:53 PM   #40 (permalink)
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I forget what the verizon provisioning system is called, but most 1st level CS won't have access to it.

I was on alltel with a data card, and verizon's system provisioned it incorrectly (put an evdo data block on my data card and killed aaa authentication), and it took 3 months to figure out.

Gawd, I can't remember what verizon's system was called **sigh**

edit: my data card I terminated, but my droid was a new provision with a port, so I probably lucked out related to droid, but there's the fair share of alltel provisioning errors and account errors if you are transferring plans/equipment.
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Old November 13th, 2009, 10:20 AM   #41 (permalink)
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well it worked last night but not today.i dont get it
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Old November 13th, 2009, 11:27 AM   #42 (permalink)
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It breaks my heart because I also need a GPS system and I thought the droid would be an incredible deal if it could double, but reading this thread, it clearly cannot.

Sigh.
Don't think this is necessarily true. Mine took only a couple of minutes to lock on the first time, and works fine every time now. I've only used it maybe 5 or 6 times, though, and all within the Central VA area.

Just thought I'd throw that in for some of you thinking this is a deal breaker. I've also always been on Verizon, I wasn't coming from Alltel.
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Old November 13th, 2009, 03:44 PM   #43 (permalink)
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just got off phone with a level 2 tech for verizon. in certain markets depending on the cell towers in that area, the alltel plan does not work with gps (this is also an issue with google's visual voice mail and some other program he said). He stated that outside of my area (tampa bay) the navigation may work.

Give up my really great alltel plan, do without the navigation, or part ways with my droid???
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Old November 13th, 2009, 04:32 PM   #44 (permalink)
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just got off phone with a level 2 tech for verizon. in certain markets depending on the cell towers in that area, the alltel plan does not work with gps (this is also an issue with google's visual voice mail and some other program he said). He stated that outside of my area (tampa bay) the navigation may work.

Give up my really great alltel plan, do without the navigation, or part ways with my droid???
that's BS. In those cases, VZ probably doesn't own the towers/equipment.
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Old November 13th, 2009, 05:19 PM   #45 (permalink)
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Well i talked to verizon again and they said it is a known problem with former alltel users. They said they are working on a fix, who knows how long this will take. In the meantime, now I have no data capabilities, no internet except Wifi. This is alot of BS. I wish I wouldnt have got this phone sometimes, even though it is cool as hell.
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Old November 13th, 2009, 05:32 PM   #46 (permalink)
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If you are on an alltel plan, your authentication is different.

Again, I forget their provisioning system name (level 1 techs have no access), but they can view your account and make sure that there no evdo block on it, or that you account is provisioned properly. I'll bet you have a data block, and the 1st level of support can not see that.

I had a data card that wouldn't work month after month. Finally got someone decent at VZ, and they had to open a remedy ticket for someone familiar with alltel provisioning. It was late at night, but the guy called back that next afternoon and new exactly what the problem was.

I'm just sayin'
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Old November 13th, 2009, 05:38 PM   #47 (permalink)
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i was told tonight by tech support that it was going to be fixed in an update on December 11th. I dont know what to believe from these people.I asked why it wouldnt work for 2.5 days then work for 1 night then stop working again and he said he had no idea.
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Old November 13th, 2009, 11:56 PM   #48 (permalink)
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Default also having trouble, and some questions

I also had some gps trouble today. Oddly enough it worked fine when driving to my son's party, but failed to acquire a satellite on the way home.

It was raining pretty heavily on the way home, and was a little nicer on the way out. Should that matter?

I also noticed that when we went into the building, I heard the nav app announce that it lost the signal. I tried rebooting on the way home, but no luck.

Should the nav app work in horizontal view without the vz dock? I have a plain dock that I used with my windows phone that can rotate, but the screen did not adjust.

Is there a way to get additional data from the nav app? In particular I would like to get ETA, total miles, etc. like I did with Tom Tom on windows mobile.

Are there third party nav apps worth trying? How about tools to view signal etc.?

Thanks,
John
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Old November 14th, 2009, 08:00 AM   #49 (permalink)
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Originally Posted by kabbie_mcfeely View Post
Anything that can block the sattilite signal can cause your GPS to be off from a couple feet to miles.

Can Weather
YES

Clouds
YES

Granted your average cloudy day should not disrupt the signal. Very tall/thick clouds can disrupt your signal.

or geographical location be an issue
YES

If you are in an "urban canyon", mountain valleys, indoors or in dense tree cover, the signal can be reduced.

Just go outside (bring a chair), sit down, turn the GPS on along with a map app and just give it a few minutes.
Wrong, wrong, and right ..

"Normal" weather does not affect GPS reception. If this were the case, you'd see all sorts of problem with pilots not being able to fly in the rain. Water will attenuate the signal, but that's really about it. Sat. TV and GPS work on totally different frequencies.

The problem with urban areas is a bit different.. The gps unit may be able to "see" the satellite, but the bouncing of the signal off the building will effect the timing and result in a false reading.

As far as your first fix taking forever, this is normal. Technically it's called emphris data. Your GPS has to know where to look for signal. I only know this because i worked for a surveying company who rely on GPS heavily.. I've learned more about GPS then i'd like to. hahaha.

-=<> Aaron <>=-
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Old November 14th, 2009, 06:56 PM   #50 (permalink)
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Mine has worked flawlessly. I have been using the geobeagle app for geocaching over the last few days and Have been very impressed with the GPSr chipset in the Droid. My experience so far shows it is easily comparable to any of the 4 garmin units I own in reliability and accuracy.

Just my two cents.
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