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Old December 6th, 2009, 08:38 PM   #1 (permalink)
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Default Email doesn't refresh after a day

Hey there,
I have the new Motorola Droid, and have been using it for ALMOST a month. I think the only complaint that I have is after using the phone for about 8-10hrs, it seems like my hotmail account no longer refreshes. What I usually have to do, is to shut down and restart the phone in order for new emails to show up. Anyone else have this issue? I haven't had any issues with phone rebooting or such. Just this one issue. I have till the 14th to exchange the phone, do you think its wise to do so? Not sure if its an issue with the phone, or something that could be fixed with future firmware upgrades. And I typically don't ever shut off my phones, and just recharge it every night.

And another thing, how do we know if we got the OTA software update? Will this show up as a firmware version change, like 2.1 or such?
Cheers,
Mike

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Old December 6th, 2009, 08:44 PM   #2 (permalink)
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It depends on which email app you're using for your hotmail account. That said, make sure your sync settings are active, in both the email app, and under the general phone settings.
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Old December 6th, 2009, 08:45 PM   #3 (permalink)
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maybe a dumb question, but do you have it set to automatically sync the account?
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Old December 6th, 2009, 08:57 PM   #4 (permalink)
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Yeah, I have Background data, Auto-sync "checked" within the Accounts and Sync settings. Like is said, it updates throughout the day until 8-10hrs into the day. By the time I get home from work, I notice that I have emails in my account via PC, but my phone won't refresh unless I shut down and restart the phone.
Thanks,
Mike
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Old December 6th, 2009, 09:12 PM   #5 (permalink)
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em... still maybe a dumb question, but even if u have those checked you still need to make sure each account below that is also checked and set to sync...

the only other thing I can think of is that your hotmail account isnt pushing the data very frequently, maybe there is an option for how often it pushes the emails?
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Old December 6th, 2009, 09:15 PM   #6 (permalink)
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Quote:
Originally Posted by ICANSEEYOU7687 View Post
em... still maybe a dumb question, but even if u have those checked you still need to make sure each account below that is also checked and set to sync...

the only other thing I can think of is that your hotmail account isnt pushing the data very frequently, maybe there is an option for how often it pushes the emails?
I don't think you can configure hotmail sync from web access. Any sync schedule will be done from the phone. User needs to check sync settings for whichever email app being used. If the native, I'd change to either Gmail, or K-9 Mail
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Old December 6th, 2009, 09:18 PM   #7 (permalink)
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Just under that is the Manage accounts, and all that I have listed is my facebook account, which is linked to one of the two hotmail accounts that I have, as well as my gmail account. I've also updated the setting on the hotmail accounts to refresh every 5 mins.
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Old December 6th, 2009, 09:30 PM   #8 (permalink)
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So are you saying that you used the "Corporate Exchange" interface to setup and manage your hotmail accounts?

Or do you click on the "Email" icon, under the apps tab, to access Hotmail? The "Email" app is separate from the GMail app and icon. Either way, the only POP3 apps wich manage POP3 accounts properly are:

1. Login online to Gmail, and import POP3 account via your settings tab...let GMail app manage Hotmail account.

2. Install K-9 Mail, and manage POP3 account (though Hotmail Plus accounts may have issues).
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