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Old November 25th, 2010, 01:59 PM   #1 (permalink)
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Default "" Sign?

Anyone having issues with the "" sign on the keyboard? When I press it I get a "$"!

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Old November 25th, 2010, 02:11 PM   #2 (permalink)
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Never realised that there is no pound symbol :/ strange. Just had a look and can't find it anywhere.
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Old November 25th, 2010, 02:25 PM   #3 (permalink)
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It's got it on the physical KB, but when you press it you get a $. WTF?!
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Old November 26th, 2010, 01:26 AM   #4 (permalink)
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Originally Posted by dunjamon View Post
It's got it on the physical KB, but when you press it you get a $. WTF?!
Where are you located? Are you sure you have your Mliestone set up as English UK?
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Old November 26th, 2010, 03:48 AM   #5 (permalink)
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Yeah, I'm in the North-West. I've been through all the KB and language settings, but can't see a way to correct it. The on-screen KB also only has a $ on it.
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Old November 26th, 2010, 05:30 AM   #6 (permalink)
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A good point. I hadn't spotted that either. The Euro key also doesn't work (not that I'd really need that).

I replaced the soft keyboard with "Better Keyboard" which does have a sign that works but still, definitely a bug for Motorola.
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Old November 26th, 2010, 07:59 AM   #7 (permalink)
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I have a UK Milestone with 2.2 software and the Pund sign works perfectly fine.
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Old November 26th, 2010, 08:01 AM   #8 (permalink)
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How odd... I've pinged Motorola anyway. Will see what they say.
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Old November 26th, 2010, 08:07 AM   #9 (permalink)
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Szadzik...where did you get you're from? I got mine from Expansys. I've sent an email to Moto too and put it on Expansys site to see if they know. Seems like a European setting missing as the Euro button is not being recognised either.
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Old November 26th, 2010, 08:14 AM   #10 (permalink)
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Dunjamon - we both may have misread that. Szadzik has a Milestone 1, not a Milestone 2. There is as you say a mapping gone awry somewhere in the Milestone 2 firmware.
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Old November 26th, 2010, 08:24 AM   #11 (permalink)
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Aha...makes sense. Here's the response from Moto:

Dear customer,

Thank you for contacting Motorola.

In response to your email, we would like to inform you, that to select the "" from the keyboard, please press Alt+$ and all the currency symbols will appear on the screen. On the touchscreen keyboard tap and hold the $ and again all the currency symbols will appear on the screen.

For any further assistance or information please do not hesitate to contact us again, quoting your Customer Reference number.

Thank you for allowing us to be of service to you.

Kind regards,

Areti

I knew this already...but surely & Euro should be default on all European handsets?
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Old November 26th, 2010, 08:27 AM   #12 (permalink)
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They've misunderstood your email. It should be pointed out that there is no $ symbol on the hardware keyboard...

However, this does give you the work around. Hold alt then hit and you get that popup that's mentioned which does have a sign in it.
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Old November 28th, 2010, 06:02 AM   #13 (permalink)
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Definitely a bug, the EURO sign on my physical keyboard (top left button) gives no symbol when pressed, only a space/tab. The Alt + POUND combination throws in an DOLLAR sign.

I hope this will be addressed in a software update soon.

EDIT: This happens regardless of local settings, i.e. UK or US.
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Old November 28th, 2010, 12:14 PM   #14 (permalink)
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Hears the email I got back:

In response to your email, we would like to inform you, that the phone works as designed. There is no setting that can change this function. Regarding the physical keyboard, the Euro button (top left) is the tab key. The currency symbols are on "D" key.

For any further assistance or information please do not hesitate to contact us again, quoting your Customer Reference number.

Thank you for allowing us to be of service to you.

Kind regards,

Areti
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Old November 29th, 2010, 01:38 AM   #15 (permalink)
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Ignoring the question really. I would ask for someone else to reply to the issue. Areti is trying to give you the run around.

I've still not heard back from moto. I sent them a message about this and a couple of other niggles I've been having.
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Old November 30th, 2010, 02:57 AM   #16 (permalink)
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I've had a very similar response from Moto now. They seem unable to grasp the concept that there is a sign on the keyboard not a $.
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Old November 30th, 2010, 09:25 AM   #17 (permalink)
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Have managed to 'get through' to Moto at last.

"Regarding the -issue we would like to inform you that this issue will be resolved in a future Software update. Thank you very much for highlighting"

While I'm posting I want to ask about a couple of other issues I've seen and see if anyone has also experienced them.

Calendar Widget: Never moves on. Always stays at the time/appointments that were current when I added it. This is showing a Google Calendar account and a calendar synched from MS Exchange. The calendar application itself syncs fine.

Picassa: Now, I have added my picassa account to Blur and using the 'Quick Upload' in the gallery will send a picture to picassa. However, the 'normal' share in the gallery doesn't work. If I either choose a single photo, or do a multiple select and then Share --> Picassa I get the normal picassa upload dialogue, but my album names aren't populated (although my username is visible) and when i hit upload i get something along the lines of "failed to retrieve account details".

Anyway, if anyone has seen either of those let me know.
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Old November 30th, 2010, 10:39 AM   #18 (permalink)
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At least you got a straight answer.

I've never used the Calender Widget, I use Pure Grid Calender instead.

Not sure if this is linked, but I have the opposite issue with Facebook. Will upload fine through the app, but quick upload via Blur and it fails to send and shows the same error you are getting.
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Old November 30th, 2010, 10:41 AM   #19 (permalink)
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Hmm, was considering trying pure calendar anyway.

I may try removing my Google account and re-adding or something similar see if I can get picassa to work.
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Old December 2nd, 2010, 07:18 AM   #20 (permalink)
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see below
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Old December 2nd, 2010, 07:34 AM   #21 (permalink)
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Thanks to Szadzik for this ..... hold Alt+ and a display pops up enabling you to select a variety of currency characters (the same answer as for my question).
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Old December 2nd, 2010, 07:58 AM   #22 (permalink)
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Still, it should give you a for the single alt- combo
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Old December 2nd, 2010, 08:15 AM   #23 (permalink)
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Yaays, that would seem to be the elementary logic. We'd get well pissed off (no pun intended) if the sign on the door to the Gents led us into the Ladies! Well the women would be!
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Old December 2nd, 2010, 01:07 PM   #24 (permalink)
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That's what moto told me when I was trying to explain to them that the way the physical KB is laid out, I shouldn't have to do this. Suppose we'll just have to wait for an update for an actual fix.
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Old December 2nd, 2010, 04:52 PM   #25 (permalink)
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Quote:
Originally Posted by dunjamon View Post
That's what moto told me ..., I shouldn't have to do this.
True!
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Old December 2nd, 2010, 10:05 PM   #26 (permalink)
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Originally Posted by dunjamon View Post
That's what moto told me when I was trying to explain to them that the way the physical KB is laid out, I shouldn't have to do this. Suppose we'll just have to wait for an update for an actual fix.
There will be no fix. Special characters are entered like that and that is the way it is gonna stay. Whoever was talking about 'fixing' it with an update was just trying to avoid saying they dd not know.
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Old December 3rd, 2010, 04:08 AM   #27 (permalink)
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Quote:
Originally Posted by Szadzik View Post
There will be no fix. Special characters are entered like that and that is the way it is gonna stay.
How do you come by this Szadzik? It's interesting and weird.

Why have Motorola made the keyboard with the "" sign on it? Is it just for marketing, to make us believe that the device is configured for the UK market?

(p.s. Are these "special" characters really so special? Aren't they just standard characters that aren't used in the English language? World language - Wikipedia, the free encyclopedia)
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Old December 3rd, 2010, 04:33 AM   #28 (permalink)
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Quote:
Originally Posted by talvi View Post
How do you come by this Szadzik? It's interesting and weird.

Why have Motorola made the keyboard with the "" sign on it? Is it just for marketing, to make us believe that the device is configured for the UK market?

(p.s. Are these "special" characters really so special? Aren't they just standard characters that aren't used in the English language? World language - Wikipedia, the free encyclopedia)
I worked in various help desks in the past and kbiw how such queries are addressed.

I have MS1 and 2.2 FroYo and the sign works with only alt.
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Old December 3rd, 2010, 04:58 AM   #29 (permalink)
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Quote:
Originally Posted by Szadzik View Post
I worked in various help desks in the past and kbiw how such queries are addressed.
Ahhh.

What does "kbiw" mean.
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Old December 3rd, 2010, 05:54 AM   #30 (permalink)
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Quote:
Originally Posted by talvi View Post
Ahhh.

What does "kbiw" mean.
know
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Old December 3rd, 2010, 07:06 AM   #31 (permalink)
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.. and I was off Googling it!

Was that on a virtual keyboard or the thumboard?
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Old December 3rd, 2010, 07:15 AM   #32 (permalink)
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Quote:
Originally Posted by talvi View Post
.. and I was off Googling it!

Was that on a virtual keyboard or the thumboard?
Haha, neither. I am sitting at work with my desktop screen, keyboard, mouse and my laptop, which is pretty far away from my hands so I often make spelling mistakes.
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Old December 3rd, 2010, 07:32 AM   #33 (permalink)
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I never had any problems with my MS1. It had on the button and when I pressed it appeared.
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