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Old August 23rd, 2011, 03:05 AM   #51 (permalink)
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Wish I had an answer for you. Majority of the users on here are domestic US on Sprint, but I'm glad that you posted that information on here that the Vodaphone sim card worked in Italy! that's great!.

I'm assuming that because the phone's primary purpose is to serve as a domestic US phone for Sprint, that's why it goes back to CDMA settings after you power down and back up.

When you go in and select "only GSM/UMTS," are you saying that everything that you've set up on the phone previously does not come back? And I'm assuming that means how you've set up the homescreens and other things of that nature, correct?
is correct. practice settings that are set on the type of network are not saved when restarting the phone.
someone knows more?

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Old August 23rd, 2011, 12:12 PM   #52 (permalink)
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is correct. practice settings that are set on the type of network are not saved when restarting the phone.
someone knows more?
I wish I could tell you. I think, because the phone is less than 1 month old, your best bet would maybe to check on XDA forums or the Motorola forums.
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Old August 26th, 2011, 02:24 PM   #53 (permalink)
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Spoke with another department in Sprint. She said according to her notes the phone is GSM unlocked for Voice Only. Data is locked. So the only way to get mobile data abroad overseas is via Sprint SIM.... $17-20 a MB...... what a bummer and a let down....
If this is true.... wow I'll be really really pissed and disappointed with Sprint. I mean really? Is this confirmed?

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Old August 26th, 2011, 02:52 PM   #54 (permalink)
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Yeah this is really going to create an issue for me as well because when Im in Korea and Japan Im going to need my phones translation app and on top of that I would be using my phone for directions in the even I get lost.
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Old August 26th, 2011, 02:59 PM   #55 (permalink)
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I am going to raise holy hell in the sprint forums. I really cannot believe they would do this.

Taking away the international unlimited plan was bad enough. yeah at 40.00 maybe they were losing money, but even at 80.00 it would still have been a good deal and a COMPLETE BARGAIN STEAL compared to 17.00mb

un-freakin-believable.

And I am headed to China in a month. great.
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Old August 26th, 2011, 03:23 PM   #56 (permalink)
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SO after doing more reading, it looks like it really is an APN issue. SOME carriers require specific APN settings, and if that is the case then you are screwed (until someone finds a way to unlock the APN settings on the PHoton) BUT there have been reports of people using the phone just fine with local sim cards, on networks which DO NOT require specific APN settings.


So I guess YMMV depending on where you try to roam. Lucky for me, I roam on only two overseas carriers, so I can go track down their info and see what the deal is with APN settings requirements on those carriers....

but still. COME ON Sprint...
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Old August 27th, 2011, 04:56 PM   #57 (permalink)
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SO after doing more reading, it looks like it really is an APN issue. SOME carriers require specific APN settings, and if that is the case then you are screwed (until someone finds a way to unlock the APN settings on the PHoton) BUT there have been reports of people using the phone just fine with local sim cards, on networks which DO NOT require specific APN settings.


So I guess YMMV depending on where you try to roam. Lucky for me, I roam on only two overseas carriers, so I can go track down their info and see what the deal is with APN settings requirements on those carriers....

but still. COME ON Sprint...
Which 2 carriers do you use and any word yet? This will be my first time off the continent and am trying to find out as much as I can before I go.
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Old August 29th, 2011, 08:34 AM   #58 (permalink)
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I am deployed to Afghanistan and only bought this phone because someone at sprint international customer support ASSURED me that I could pop in an Afghan Etisalat sim card and use the local network for voice AND data! I have tried the manual settings provided to me by Etisalat and they do not work! A let down is an understatement. Does anyone out there have any advice or suggestions? I can use the phone for voice but not for data.. have tried everything I know.
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Old August 29th, 2011, 09:32 AM   #59 (permalink)
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Which 2 carriers do you use and any word yet? This will be my first time off the continent and am trying to find out as much as I can before I go.
When I am in China, I typically use China Mobile - and in Hong Kong I use ThreeHK

I think they now have a system through China Mobile that works in both areas, but never tried it.

I have not heard anything further yet, but I'll post anything I find out.
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Old August 29th, 2011, 09:34 AM   #60 (permalink)
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I am deployed to Afghanistan and only bought this phone because someone at sprint international customer support ASSURED me that I could pop in an Afghan Etisalat sim card and use the local network for voice AND data! I have tried the manual settings provided to me by Etisalat and they do not work! A let down is an understatement. Does anyone out there have any advice or suggestions? I can use the phone for voice but not for data.. have tried everything I know.
Wow. Sprint really needs to fix this APN settings issue.

The reason that your Etisalat settings don't work is because the APN is locked on these phones and wont save the new codes you enter.

I dont know if this was an oversight on Sprints part, or deliberate, but eitherway it totally sucks.

Thanks for your service, and good luck getting this resolved.
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Old August 29th, 2011, 12:22 PM   #61 (permalink)
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When I am in China, I typically use China Mobile - and in Hong Kong I use ThreeHK

I think they now have a system through China Mobile that works in both areas, but never tried it.

I have not heard anything further yet, but I'll post anything I find out.
OK, Ill look more into them and see if it mentions anything. Im going to Korea, Japan and maybe HK for about a month this winter and need a phone that has a working data connection.
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Old August 30th, 2011, 06:30 AM   #62 (permalink)
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Just got back from Germany. Appears the problem exists with the German Vodaphone Sim cards.

I did some research and started using a Fonic pre-paid Sim. I was able to get mobile data. I assume it's because all fonic cared about was the correct APN name and APN. All other info didn't matter.
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Old August 30th, 2011, 08:55 AM   #63 (permalink)
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Just got back from Germany. Appears the problem exists with the German Vodaphone Sim cards.

I did some research and started using a Fonic pre-paid Sim. I was able to get mobile data. I assume it's because all fonic cared about was the correct APN name and APN. All other info didn't matter.
So are you saying that you were able to actually change APN settings and they stuck? I was under the impression that no APN settings could be changed....
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Old August 30th, 2011, 04:16 PM   #64 (permalink)
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I was able to set the apn name and apn. Mnc and mcc was not required nor were any other settings. Fonic is pretty lax about their apn configuration. Other carriers, such as vodaphone had very specific requirements ......

So in long, yes, but only because I did not have to set the other settings
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Old August 30th, 2011, 09:52 PM   #65 (permalink)
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Default Will Asia Galaxy 2 S work on ATT or Tmobile

I can't seem to find the answer to my question. I am in Thailand and there are a lot of Galaxy 2 s phones here.

I can buy it here but want to make sure I can use it in the US. Does anyone know? Is it just a matter of the phone being jailbroken? Also, phones here use SIM cards. I think ATT use sim cards. Anyone know?
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Old August 31st, 2011, 07:25 PM   #66 (permalink)
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In the Motorola Forums there is a thread that might be helpful for some. It seems that depending on what sim card you use, some are more picky about entering settings than others.

TS
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Old August 31st, 2011, 10:02 PM   #67 (permalink)
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I can't seem to find the answer to my question. I am in Thailand and there are a lot of Galaxy 2 s phones here.

I can buy it here but want to make sure I can use it in the US. Does anyone know? Is it just a matter of the phone being jailbroken? Also, phones here use SIM cards. I think ATT use sim cards. Anyone know?
Generally the European and Asian Galaxy phones lack the AWS band so you won't be able to use it with T-Mobile 4G. Also, if the Galaxy SII is like the galaxy S, you won't get WDCMA on the 850Mhz band by default for AT&T, you'd need to do this fairly simple hack to get it enabled: HOW TO: Enable 850Mhz 3G Network Frequency on your Samsung i9000 Galaxy S
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Old September 5th, 2011, 04:56 PM   #68 (permalink)
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If i was to unlock, root and install a custom rom on this phone. Would i be able to use a overseas sim card and change the APN settings so they stick.

I'm planning to use this phone in the UK and need to make sure it works 100%.

Thanks.
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Old September 6th, 2011, 12:57 PM   #69 (permalink)
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Thats a good question but no one really has an answer for it yet. Idk of any other phones having this issue. Your best bet would be to look over in the Droid 2 Global section and see if they have an answer.
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Old September 24th, 2011, 01:12 AM   #70 (permalink)
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This ifrom the Motorola Owners forums
To save SIM APN settings

Settings->Wireless & Networks->Mobile Networks

You need to select GSM/UMTS and then it enables Access point names and you can then use the menu to add a new one.



https://supportforums.motorola.com/thread/55592?start=15&tstart=0
Aug 19, 2011 3:39 PM (in response to eaccents) Photon 4G : Not quite a practical global phone for business travelers
OK, of course as soon as I looked again I figured out where you enter it.

Settings->Wireless & Networks->Mobile Networks

You need to select GSM/UMTS and then it enables Access point names and you can then use the menu to add a new one.

A generalized question though, is there only one APN per GSM network or will I need to enter multipe in some cases and then manually set them?

I have a IUSACELL/Unefon prepay that I have been using in Mexico City with an old Android phone someone gave me which has worked well but I never have to mess with this.
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Old October 13th, 2011, 11:18 AM   #71 (permalink)
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Default Photon use overseas

August 14-21 I was in Copenhagen, with a layover in London

September 15-27 I was in Johannesburg, South Africa with a layover in London.

The Sprint SIM shipped with the card did work in Copenhagen and London, but would not register with a GSM network in Johannesburg (It could find them, but wouldn't register, so is probably a carrier agreement issue). I chose not to use it because it was expensive as heck (and personal).

In London, I tried a Verizon/Vodaphone sim - Got voice and data.
In London, I tried an ATT aircard SIM: got data (voice via skype).

In Copenhagen, I used the Verizon/Vodaphone sim, but got spotty data. Using that same sim in the original BB produced the same results (spotty data), so it might be a carrier access issue.

In Johannesburg, I purchased a pre-paid SIM from MTN. Voice worked out of the box, but I had to manually enter the APN info (deleting the proxy) to get data to work.

DATA DID WORK WITH A PRE-PAID SIM.

Just FYI.

Rob.
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Old October 19th, 2011, 12:06 PM   #72 (permalink)
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I was in Colombia and used a TIGO SIM card with internet on it. I could make calls but could not use the internet. Is there something in the setting that I need to change so I can use the internet on the phone?
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Old October 19th, 2011, 01:34 PM   #73 (permalink)
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Default Tweakker App. for internet and MMS settings

I just got back from Colombia and was able to use the phone but not the internet or MMS. Ive been browsing around and found this app (Tweakker ) that says it will change the settings for you. Has anybody used it yet and if so how well did it work for you?
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Old October 19th, 2011, 05:24 PM   #74 (permalink)
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I believe a few have used it with success over in the Motorola forums. I plan on testing it out when I head over to Costa Rica in mid December.

TS
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Old October 19th, 2011, 07:35 PM   #75 (permalink)
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Can confirm working data and voice on hong kong carrier "3".

Apn settings were simple, and stuck with no issue.
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Old October 23rd, 2011, 09:14 PM   #76 (permalink)
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Did you use the tweaker app or manually entered the info?

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Old October 26th, 2011, 02:38 AM   #77 (permalink)
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I just manually entered them.... Worked fine. not sure what all the panic was about (myself included) the APN's stuck just fine.
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Old October 26th, 2011, 10:41 AM   #78 (permalink)
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Was in Munich Germany last month. Bought a Blau.de SIM card at the airport after arriving. 10 euros per month for 1Gb of data (no contract). The guy in the airport store set up my APN settings for me and I switched to GSM/UMTS mode. Walked out with data working. Had to go across the hall to the grocery store and buy some credit for voice calls which I activated myself.

Walked out of the airport 30 minutes later with data and voice working fine. Stayed in Germany for 9 days running GPS, Youtube, phoning a lot.. no problems whatsoever. Thought I might hit the 1Gb limit before leaving but didn't.

Don't know why others have had problems or why Sprint has said data will not work outside of the Sprint international plan (which is a total rip-off). My phone is rooted BTW...

EDIT:: forgot to mention.. Had WiFi tether running a lot too. Had an iPad, iPhone and 2 Blackberries running off my internet connection simultaneously. My European friends were impressed.
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Old December 21st, 2011, 02:55 PM   #79 (permalink)
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Went to London last month

3 Network with Free SIM and All-in-One 15 add-on
15 pounds (~$23 USD) for 1 month
300 min
3000 text
Unlimited data

Went to Carphone Warehouse (all over London) and the transaction was trouble free. Had to use the Tweakker app on a wifi network to update the settings, but after that, the phone worked great.
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Old December 21st, 2011, 04:05 PM   #80 (permalink)
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Went to London last month

3 Network with Free SIM and All-in-One 15 add-on
15 pounds (~$23 USD) for 1 month
300 min
3000 text
Unlimited data

Went to Carphone Warehouse (all over London) and the transaction was trouble free. Had to use the Tweakker app on a wifi network to update the settings, but after that, the phone worked great.
Tweakker app???
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Old December 22nd, 2011, 02:38 PM   #81 (permalink)
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Yeah, the Tweakker app (previously known as "All Operators' APN" ) allows you to set up the connectivity settings from the mobile operator when overseas.

At first it did not allow the Photon, so it wasn't able to install, but after a few members in the Motorola forum contacted the company they fixed it and its available now in the market.

TS
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Old January 5th, 2012, 03:52 PM   #82 (permalink)
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Popped in a cellcom sim in Israel today, voice and text work, I can't get data to work, which sucks since I signed up for an unlimited plan. Sprint assured me before I left that this phone was fully unlocked and that I would be able to use it here in Israel... Has anyone found any way to get it working?
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Old January 5th, 2012, 04:30 PM   #83 (permalink)
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Quote:
Originally Posted by Shauly
Popped in a cellcom sim in Israel today, voice and text work, I can't get data to work, which sucks since I signed up for an unlimited plan. Sprint assured me before I left that this phone was fully unlocked and that I would be able to use it here in Israel... Has anyone found any way to get it working?
Are you sure your APN settings are all setup right? If not, you might want to try the tweakker app. mentioned above. I can't think of anything unusual with Cellcom perhaps except UMTS 850 - but the Photon has that band so that shouldn't be a problem.
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Old January 6th, 2012, 03:52 AM   #84 (permalink)
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Quote:
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Are you sure your APN settings are all setup right? If not, you might want to try the tweakker app. mentioned above. I can't think of anything unusual with Cellcom perhaps except UMTS 850 - but the Photon has that band so that shouldn't be a problem.
Tweakker worked perfectly. When I restart the phone I kinda have to mess with the settings to get it to connect to the network again but it is working now and I am happy.

Thanks!
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Old January 8th, 2012, 03:50 PM   #85 (permalink)
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AWESOME INFO!

Thanks guys many my questions were answered in reading the thread.

I travel to Panama and soon all of Europe.
I will try my Movistar SIM card I already use in Panama on my Photon and will download the tweakker app ahead of time.

As for europe, we plan to travel most of Europe from Spaion to Italy or so....any of you European travelers recommend a specific SIM company that can cover most of Europe?

Also, I read someone mentioned forwarding their domestic calls to their SIM card number in another country. Any more details on exactly how to do this? Seems like an excellent way to go about staying in touch with your domestic calls.

Thanks!
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Old January 9th, 2012, 02:28 PM   #86 (permalink)
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That's awesome to hear, Japan and Korea were a blast. I only had Luck using small local area companies sim cards. Vodafone didn't work for data.
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Old January 12th, 2012, 02:15 AM   #87 (permalink)
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I need some help. I got the photon and im connected to Sprint. But Sprint is killing me in the pocket. So im wanting to go with simple mobile. Will the sim card from simple mobile work? Or will i need to unlock my phone.
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Old January 12th, 2012, 04:12 PM   #88 (permalink)
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Originally Posted by IrishSaiko View Post
I need some help. I got the photon and im connected to Sprint. But Sprint is killing me in the pocket. So im wanting to go with simple mobile. Will the sim card from simple mobile work? Or will i need to unlock my phone.
From what I remember reading, the sim card is locked for domestic use, but haven't eally l looked into people who've tried connecting the phone on another provider in the US.

Never heard of simple mobile. Do they roam off att or tmobile towers?
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Old January 12th, 2012, 04:23 PM   #89 (permalink)
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From what I remember reading, the sim card is locked for domestic use, but haven't eally l looked into people who've tried connecting the phone on another provider in the US.

Never heard of simple mobile. Do they roam off att or tmobile towers?

T-MOBILE.Their smartphone plan sounds great,until,you read the fine print.(1GB/MO. @ 3G/4G,afterwards,you are subject to throttling &/or totally cut-off from data until the next billing date/cycle.)

I almost went for SIMPLE MOBILE myself,until I discovered this dirty little secret, & went w/SPRINT & the MO PHO.
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Old January 12th, 2012, 04:40 PM   #90 (permalink)
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T-MOBILE.Their smartphone plan sounds great,until,you read the fine print.(1GB/MO. @ 3G/4G,afterwards,you are subject to throttling &/or totally cut-off from data until the next billing date/cycle.)

I almost went for SIMPLE MOBILE myself,until I discovered this dirty little secret, & went w/SPRINT & the MO PHO.
OMG...1GB/Month?...LOL...I'd never be able to get some work done away from the office, let alone do anything personally.
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Old January 12th, 2012, 05:00 PM   #91 (permalink)
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I just need to know how to get the photon to work on gsm service. Yes its a piggy back off tmobile
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Old January 12th, 2012, 05:55 PM   #92 (permalink)
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I just need to know how to get the photon to work on gsm service. Yes its a piggy back off tmobile
Only thing I could think is that maybe there's a way through rooting to be able to do this, but from what I've read, the Sim card is locked from using the MoPho on any other domestic carriers. Only exception I could think of would be US Cellular, which is a CDMA network (no locations in Los Angeles, so I'm not too familiar with them), since they have the Electrify.
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Old January 12th, 2012, 09:24 PM   #93 (permalink)
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I just need to know how to get the photon to work on gsm service. Yes its a piggy back off tmobile

I just read in an XDA-DEVELOPERS thread that some people have had success using the MO PHO on a GSM network,when there was no available CDMA network available.
If you have roaming set to AUTOMATIC,it should work in that particular situation.
However,to use the MO PHO on a GSM network in a CDMA coverage area,I imagine some serious modding (ROM) would be the only way to go.Your best bet is to check outhttp://www.xda-developers.com
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Old January 13th, 2012, 03:02 PM   #94 (permalink)
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Quote:
Originally Posted by IrishSaiko
I just need to know how to get the photon to work on gsm service. Yes its a piggy back off tmobile
Sorry, what you are trying to do is a total no-go for two reasons:

1. Sprint had Motorola lock down domestic GSM on this puppy real tight. To date as far as I know, no one has figure out how to disable the lock.

2. Even if you did unlock this thing somehow for domestic service, SIMple mobile (or T-Mobile USA) is a bad choice for this phone since it doesn't support the AWS band, meaning you couldn't use T-Mobile's 3G/4G data with it.
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Old January 13th, 2012, 03:27 PM   #95 (permalink)
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Quote:
Originally Posted by Shauly
...When I restart the phone I kinda have to mess with the settings to get it to connect to the network again...
That's probably because the phone sees Pelephone's old CDMA network first and tries to connect to it. Look in XDA forums for the Photon, there are some article discussing how to get around these issues.
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Old March 12th, 2012, 10:29 PM   #96 (permalink)
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I'll be in Geneva and (hopefully) the French Alps in early May. Can anybody recommend a particular SIM card for that region?
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Old March 13th, 2012, 12:13 PM   #97 (permalink)
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So upset that I didn't get a chance to try out the international phone uses. My initial plan to travel to Asia got postponed, due to work, but hopefully sometime soon, I'll have an opportunity to test it out.
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Old March 14th, 2012, 09:45 PM   #98 (permalink)
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It sounds like ORANGE is the answer in France (and should work in Geneva, which is surrounded by French towns).

I just found this useful site: Pay-as-you-go SIM with Data Wiki:
Pay as you go sim with data Wiki

It led me to this helpful forum thread applicable to France specifically:
Report on using Orange Mobicarte in France - Page 11 - PrePaidGSM.net Forum
(post #43 and thereafter are especially helpful).

Get Orange InternetMax option (9 Euro for 1 month). Email (POP/IMAP/SMTP) extra, so either use web mail or buy email add-on for 6 Euro.
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Old March 21st, 2012, 05:07 PM   #99 (permalink)
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I just came back from Mexico a week ago and I can say that I successfully used my Photon with no problems at all.
Voice,TXT,Data.. Actually the 3G is faster than crappy Sprint's data speeds that was a big and nice surprise (what I never Used was Pictures Msgs) I forgot lol.
I bought a TELCEL SIM card for $80 Pesos (about 7 dollars and change)
It came with some airtime I don't remember how much exactly but In 7 days I spent $280 pesos (and didn't finish the total credit) You can transfer the credit to someone else Using a TXT code, I sent my left over to a friend of mine.
I used the APN Global app to set up the APN's and I can also confirm that I rebooted my phone at least 3 times and never lost the settings.
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Old March 26th, 2012, 03:31 AM   #100 (permalink)
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Quote:
Originally Posted by snappydave View Post
Was in Munich Germany last month. Bought a Blau.de SIM card at the airport after arriving. 10 euros per month for 1Gb of data (no contract). The guy in the airport store set up my APN settings for me and I switched to GSM/UMTS mode. Walked out with data working. Had to go across the hall to the grocery store and buy some credit for voice calls which I activated myself.

Walked out of the airport 30 minutes later with data and voice working fine.
Thanks snappydave!

I just did the same thing yesterday. Landed in Frankfurt, picked up a blau.de SIM from hama electronics in Terminal 1, popped it in the phone, sent the startup codes from my phone. Had to top-up minutes for phone/SMS at a newsstand. Frankfurt airport does 30 minutes free WIFI, but they SMS you the password. I had it sent to my blau.de number, then used the airport wifi to get tweakker to set up my APN, now 3G is running great.

If you want to check services on Günstige Handytarife & Prepaid Sim-Karten von Ihrem Mobilfunk-Discounter (if you can read German), you'll have to reset your password using the number and PUK code, since the password in the instruction sheet is only good for setting up the phone, not for normal login.

Rob
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