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Old October 13th, 2011, 01:08 PM   #1 (permalink)
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Default Battery Issues on Latest Update

The latest update has killed my battery life. Lasted less than 3.5 hours from 100% to dead with very little use other than listening to a few minutes of music in the morning.

Has anyone else had this issue?

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Old October 13th, 2011, 02:33 PM   #2 (permalink)
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Its not unusual that right after a new update the battery life suffers a bit until the phone settles in. I've noticed the battery life has been a bit worse but I'm giving it a couple of days before I pass judgement.
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Old October 13th, 2011, 06:28 PM   #3 (permalink)
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My battery has kicked butt since the update (and since I got the MoPho, for that matter...).
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Old October 13th, 2011, 07:36 PM   #4 (permalink)
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My battery life SUCKS SUCKS SUCKS after the update. My phone is always warm to the touch with zero usage. This blows! Battery dead after 4 hours...
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Old October 13th, 2011, 07:45 PM   #5 (permalink)
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Quote:
Originally Posted by Skrillex View Post
My battery life SUCKS SUCKS SUCKS after the update. My phone is always warm to the touch with zero usage. This blows! Battery dead after 4 hours...
I thought I was the only one. I updated yesterday with my phone fully charged and when I woke up my phone was dead. So I recharged and my phone barely lasted a day and it was warm this does really suck. I thought moto tested these updates before they release it to the public. Is there anyway to uninstall this update?
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Old October 13th, 2011, 07:53 PM   #6 (permalink)
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I updated this morning, and my battery life has been pretty good so far.
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Old October 13th, 2011, 08:09 PM   #7 (permalink)
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Quote:
Originally Posted by denik View Post
I updated this morning, and my battery life has been pretty good so far.
I guess this is happening to some phones and not others. I wonder if it's a software conflict. Anyways I have no choice but to do a hard reset. This really blows
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Old October 13th, 2011, 08:14 PM   #8 (permalink)
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Prior to today's update I would get 2-3 days out of my battery. Since the update it seems to lose about 10%/hour. I won't even get a full day out of it now.

I'm stock except for beautiful widgets and that has been on for over a month. I know 1 day isn't enough to gauge it but I'm pretty bummed right now.
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Old October 13th, 2011, 08:15 PM   #9 (permalink)
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All of these reported battery issues but...has anyone looked at their battery usage to see what is causing this?

My upgraded phone.

On Battery 4hours 12m
Battery Percent Left 70%
Status: Good Health
Temp: 89.6 F

Battery Usage
Display 44%
Phone Idle 29%
Cell Standby 7%
Android Sys 5%
Android OS 5%
Market 3%
Wi-Fi 2%
Motorola Serives 2%
com.motorola.home 2%
TeleNav GPS Navigator 2%

Update: 10/14 - I went 14 hours unplugged and was down to 40%. Still seems normal to me.

My battery seems normal post upgrade. If you continue to have problems, just restore your phone and see if that helps. Especially you people that are reporting warm or hot phones.
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Old October 13th, 2011, 08:27 PM   #10 (permalink)
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Quote:
Originally Posted by zombdroid View Post
All of these reported battery issues but...has anyone looked at their battery usage to see what is causing this?

My upgraded phone.

On Battery 4hours 12m
Battery Percent Left 70%
Status: Good Health
Temp: 89.6 F

Battery Usage 44% - Display
Phone Idle 29%
Cell Standby 7%
Android Sys 5%
Android OS 5%
Market 3%
Wi-Fi 2%
Motorola Serives 2%
com.motorola.home 2%
TeleNav GPS Navigator 2%

My battery seems normal post upgrade. If you continue to have problems, just restore your phone and see if that helps. Especially you people that are reporting warm or hot phones.
I did check it and it seemed normal. Well I did a hard reset and will let you know if it helps if it doesn't I guess I have to go to the sprint store.
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Old October 13th, 2011, 08:44 PM   #11 (permalink)
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There is no indication of anything weird in battery stats... no idea where the battery is going.
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Old October 13th, 2011, 08:48 PM   #12 (permalink)
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Same here. Also haven't noticed the phone being warmer.

Quote:
Originally Posted by Skrillex View Post
There is no indication of anything weird in battery stats... no idea where the battery is going.
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Old October 13th, 2011, 11:30 PM   #13 (permalink)
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how is your charging uhhhhhh......???? cant think of what i want to say here hahahaha


anyway i use mine all day...pretty hard....listen to music through BT for hrs...in fact have to recharge my BT, texts, calls, some web, gps

Some times i plug it in to the car, just to be sure


anyway, then i plug it in at night, and all night.....just wondering why you didnt have it plugged in while you slept???

Maybe your charge memory is outa whack???
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Old October 14th, 2011, 08:55 AM   #14 (permalink)
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Same here guys. As soon as it was installed I noticed the phone stayed a little warm. My phone could go 2-3 days before being plugged in and now i'm getting the same thing, about 10-15% battery used per hour at idle. I'm going to let it settle in and see what happens. I'm just relieved I'm not the only one.

Out of curiosity, is there a way to remove an update?
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Old October 14th, 2011, 09:06 AM   #15 (permalink)
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There is an ongoing thread on the Motorola Support forums about this issue: https://supportforums.motorola.com/thread/59773?tstart=0

It would probably be beneficial if those who are having problems could report in to help them gather info to fix the problem.
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Old October 14th, 2011, 09:56 AM   #16 (permalink)
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From personal experience, my battery problem with the update was due to some conflict with WidgetLocker. Once I disabled it, my battery life returned to normal (I had been experiencing the exact problems noted here). I've heard similar things with GetJar and other seemingly innocuous apps that worked fine before the update. If you don't want to do a factory reset on your phone, I suggest removing/disabling apps one at a time to see which one is the trouble maker. Personally I'm going to try reinstalling WidgetLocker next week to see if the problems return.
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Old October 14th, 2011, 10:33 AM   #17 (permalink)
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Quote:
Originally Posted by Citizen Coyote View Post
From personal experience, my battery problem with the update was due to some conflict with WidgetLocker.
I use widgetlocker but I've been on my cord all morning, so I'll unplug and not uninstall to see if I have the same problem.

Will report back later.

EDIT: I should also say that I've noticed that it is charging slower than normal, so I may be having the issue after all.

EDIT 2: Off the cord at 11:35 AM with 62% battery.
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Old October 14th, 2011, 10:52 AM   #18 (permalink)
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Quote:
Originally Posted by wubbie075 View Post
I use widgetlocker but I've been on my cord all morning, so I'll unplug and not uninstall to see if I have the same problem.

Will report back later.

EDIT: I should also say that I've noticed that it is charging slower than normal, so I may be having the issue after all.

EDIT 2: Off the cord at 11:35 AM with 62% battery.
HOLY CRAP!!

11:47 AM and down to 57%

Buh bye Widget Locker (for now)
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Old October 14th, 2011, 10:58 AM   #19 (permalink)
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Quote:
Originally Posted by mophouser View Post
Same here guys. As soon as it was installed I noticed the phone stayed a little warm. My phone could go 2-3 days before being plugged in and now i'm getting the same thing, about 10-15% battery used per hour at idle. I'm going to let it settle in and see what happens. I'm just relieved I'm not the only one.

Out of curiosity, is there a way to remove an update?
You could flash an older SBF file taking you back prior to the update. You won't lose data, apps, etc. but you will get the notices to update. In this case you can edit the build.prop file in a text editor to "fake" being updated.
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Old October 14th, 2011, 11:50 AM   #20 (permalink)
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UPDATE: Battery life back to normal!!

I noticed the voice command program on task manager, which i rarely use taking up 16mb and at times i would notice it using the processor. I also took Citizen Coyotes advice and disabled widgetlocker.

I disabled widgetlocker and froze both the voice command and widgetlocker programs with titanium backup pro and my battery life is back to normal.

From: 10:12am to 11:43am it has only gone down 2%. A couple txts and 1 short phone call. Way better than the 10-15% it was going down per hour before just sitting idle. Its also not warm anymore.

Update: From 10:12am to 12:58pm. Only gone down 3% Battery life might even be better than before now.

If I had to guess I'd think it was widgetlocker causeing the issue.
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Old October 14th, 2011, 12:13 PM   #21 (permalink)
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Quote:
Originally Posted by wubbie075 View Post
Off the cord at 11:35 AM with 62% battery.
Quote:
Originally Posted by wubbie075 View Post
HOLY CRAP!! 11:47 AM and down to 57%

Buh bye Widget Locker (for now)
1:13 PM and down to 48% (includes about 30 minutes of BT music play)

Vast improvement since getting rid of Widget Locker, but still significantly worse than normal.
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Old October 14th, 2011, 02:37 PM   #22 (permalink)
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Quote:
Originally Posted by wubbie075 View Post
1:13 PM and down to 48% (includes about 30 minutes of BT music play)

Vast improvement since getting rid of Widget Locker, but still significantly worse than normal.
Did you try rebooting the phone after disabling WidgetLocker? I have not noticed a significant change in my battery life now that it's back to normal. Seven hours unplugged, and down to 68%.
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Old October 14th, 2011, 03:25 PM   #23 (permalink)
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Thanks I'll try it.
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Old October 14th, 2011, 03:32 PM   #24 (permalink)
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Confirmed: I disabled Widget Locker and the warm phone/battery drain is totally resolved! Sucks cuz I love it but glad I stopped the drain.
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Old October 14th, 2011, 04:59 PM   #25 (permalink)
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Wow. Did the update earlier today, re-rooted, and plugged my phone in to top it off while I was at work. The USB charging slowed to a crawl (it was taking over an hour to go up 1%). I was prepared to restore my phone, backed up everything on TiBu, and checked back on the Forums one last time and saw this thread. Deleted Widget Locker and it is now charging at the normal pace. It was also slightly warm before, certainly not hot, but is cool again. I agree that Widget Locker seems to be a problem.
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Old October 15th, 2011, 12:16 AM   #26 (permalink)
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Has anyone tried reinstalling WidgetLocker yet? I'm waiting a few days to make sure everything is stable before trying it again. I really hope it is a temporary problem as I love WL and miss having a custom lock screen.
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Old October 15th, 2011, 10:55 AM   #27 (permalink)
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I use Widget Locker and my phone has been fine since after the update.
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Old October 15th, 2011, 11:12 AM   #28 (permalink)
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Maybe if you disable and re-enable WidgetLocker it will be okay? I loved it too so hopefully this is not permanent.
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Old October 16th, 2011, 04:56 PM   #29 (permalink)
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Quote:
Originally Posted by Skrillex View Post
Maybe if you disable and re-enable WidgetLocker it will be okay? I loved it too so hopefully this is not permanent.
I tried this earlier today finally and can report it does not work. Within a half hour my phone was hot and the battery drained 10%, pretty much in line with what was happening before. Obviously WL is doing something.

Drexappeal, since you seem to be one of the few still able to use WidgetLocker without problems, can you report some of your settings? Specifically:

1. Usage/Error Reporting on or off?
2. Disallow WL suspend on or off?
3. Using Custom Timeout, and if so what setting?
4. Screebl Integration on or off?
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Old October 16th, 2011, 06:26 PM   #30 (permalink)
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I am seeing the similar results. The battery seems better, post update.
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Old October 16th, 2011, 11:01 PM   #31 (permalink)
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Yeah my battery was dead by noon today. Took it off the charger at around 730am.

Very warm to the touch.

I also use widget locker...will try phone with WL disabled tomorrow though this is unacceptable. Going to post in the other forum also.

edit: According to SystemPanel Widget Locker hasnt been using that many resources. According to Battery Usage it's being drained while Idle
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Old October 16th, 2011, 11:29 PM   #32 (permalink)
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Quote:
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edit: According to SystemPanel Widget Locker hasnt been using that many resources. According to Battery Usage it's being drained while Idle
That's what makes this issue so strange, and one reason why I never would have thought to disable WidgetLocker myself had someone not said they discovered a conflict between it and another app (that I don't have, incidentally). Something else is going on, some interaction between WL and the phone that does not show up as WL battery usage. I've emailed the developer with my log file to see if he can shed some light on this problem; I'll report back if I hear anything from him.
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Old October 17th, 2011, 07:03 AM   #33 (permalink)
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I admit the battery life isn't pathetic but it sure is no where near as good as the last update. I was getting several days of usage easily and now it's draining much faster than before.

I've tried formatting my phone but now I'm about to try to wiping everything and not even restoring stuff via my gmail account.

I haven't had any issues at all on this phone so not to happy when updates only make things worse.
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Old October 17th, 2011, 08:17 AM   #34 (permalink)
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Just so you guys know, the Dev of WidgetLocker replied to the Motorola Forum

Quote:

I have received several emails from people on this forum.

WidgetLocker actually never holds a wakelock for longer than ~5 seconds. However it's possible MotoBlur is holding excessive wakelocks when the lockscreen is replaced or something. If I can figure out where it's doing this I can try to work around it.

I have some users trying a beta of WidgetLocker and looking at logs. I also am trying to get my hands on a Photon.

If you want to help sending a bug report via Settings > Report Bug and simply putting "Photon battery issue" at the beginning of the body of the message will let me look for a pattern in WL or system configuration. Please don't expect a reply via email though as I might get several and will have nothing to report until right away.


PS The registration process for this forum is horrible.
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Old October 17th, 2011, 08:46 AM   #35 (permalink)
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I also tried reinstalling WL after I saw improvement after uninstalling and it went right back to the quick drain. It;s a real shame cause I like the app.

For those who like Go products, they have a lockscreen app in beta right now. For the moment it is kinda crappy cause you cannot customize it at all (there are a few themes, but you cannot change anything within the theme, not even the wallpaper), but I expect they will flesh out the features as they continue to develop it. But, even in its bare bones form I like it better than the stock lockscreen.
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Old October 17th, 2011, 08:54 AM   #36 (permalink)
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Quote:
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I also tried reinstalling WL after I saw improvement after uninstalling and it went right back to the quick drain. It;s a real shame cause I like the app.
I tried messing with WidgetLocker settings without any luck in countering the battery drain. I guess it will have to remain disabled until TeslaCoil figures out what's going on. (FYI, link to the Moto forum thread brushrop03 mentioned.)

Quote:
For those who like Go products, they have a lockscreen app in beta right now. For the moment it is kinda crappy cause you cannot customize it at all (there are a few themes, but you cannot change anything within the theme, not even the wallpaper), but I expect they will flesh out the features as they continue to develop it. But, even in its bare bones form I like it better than the stock lockscreen.
The Go devs are very productive. I'm pulling for WidgetLocker and will enable it once this bug gets worked out, but this might be a decent substitute in the meantime. Thanks for the heads up.
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Old October 17th, 2011, 08:59 AM   #37 (permalink)
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Link for Go Locker: GO Launcher | GO?? : GOLauncherEX Locker V1.0 Beta
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Old October 17th, 2011, 11:50 AM   #38 (permalink)
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Since the update with moderate use at work out and about I'm getting about 10hrs max battery life...beforehand i was seeing about the same battery life, with heavy usage (primarily downloading 250mb files) I'm seeing about a 4-6 hour battery life...

I have noticed though that my phone is ALOT warmer than previous update...this is especially true when downloading...
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Old October 17th, 2011, 12:36 PM   #39 (permalink)
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That's strange, when this update was giving me problems I just did a hard reset on my phone didn't want to bother uninstalling apps one by one. The hard reset eliminated the battery drain problem. I re-installed everything including widget locker and I have had no problems since and the moto update is still installed.
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Old October 17th, 2011, 03:16 PM   #40 (permalink)
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Thanks, do you know how to make it require pin to unlock though?
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Old October 17th, 2011, 04:56 PM   #41 (permalink)
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Thanks, do you know how to make it require pin to unlock though?
Nope! It does not really appear to do much yet other than unlock.

I have no affiliation with the dev, and I don't really know anything about the app or when features will be added. I just happened to run across it by accident when looking for themes for my launcher and thought I'd share since some of us cannot use WL right now.
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Old October 17th, 2011, 05:00 PM   #42 (permalink)
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Thanks i like this type of lock screen, it kinda sucks that you cant pin lock it, hopefully they put it in a later version.
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Old October 17th, 2011, 07:11 PM   #43 (permalink)
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Default Same battery problem after latest update

OK -- so I'm getting into this one a little late .... but I am seeing same issue. Installed update last night, put on charger overnight, when I picked up phone this morning it was warm, and 3 hours later had consumed 70% of battery, with only about 5 minutes of use.

I then did a battery pull (which I had NOT done after the update install), and battery use went back to what I see as normal -about 5% per hour, or 20 hour max life. No other changes.

I have Widget Locker installed -- have not removed it -- but battery life seems back to what is normal for my phone. (Although I will say there is no way I would ever get 2 or 3 days).

My wife's phone evidently got the update on its own previously (neither she or I installed the update but the version shows it's the latest) -- no battery life problems noted. Not sure when the update happened, but the dropped call issue she has been experiencing over the last couple of weeks seem to be gone now.

These are great phones when they work right -- but lots of little bugs that aren't worked out yet .......
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Old October 18th, 2011, 10:47 AM   #44 (permalink)
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I then did a battery pull
Can someone explain what the benefit of a battery pull is supposed to be? It's never helped for any issue I've ever had.

I guess I just wonder if it is simply a placebo, or if there are certain things that are confirmed to happen when you do it?
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Old October 18th, 2011, 12:22 PM   #45 (permalink)
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Can someone explain what the benefit of a battery pull is supposed to be? It's never helped for any issue I've ever had.

I guess I just wonder if it is simply a placebo, or if there are certain things that are confirmed to happen when you do it?
Battery pull is also known as a "soft reset." When you take the battery out for 60 seconds and then put it back in, it's supposed to help with any "cached" errors that might have been stored on the phone.

Thing is, I spoke to a Sprint rep one time and apparently, they also do something on their end whenever doing a "soft reset." I'm not exactly sure what that is, but wanted to mention in case a soft reset by the user doesn't help.
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Old October 18th, 2011, 05:05 PM   #46 (permalink)
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Update on WidgetLocker: the developer is currently testing a beta of the app that looks very promising and solves the battery drain issue. Hopefully we'll hear more soon.
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Old October 18th, 2011, 08:34 PM   #47 (permalink)
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Default battery life much better after the update

i dont know how anybody is getting 2 or 3 days out of this battery but im def getting around 13hrs with normal use which is great to me compared to my friends evos
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Old October 18th, 2011, 10:28 PM   #48 (permalink)
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Originally Posted by drexappeal View Post
Battery pull is also known as a "soft reset." When you take the battery out for 60 seconds and then put it back in, it's supposed to help with any "cached" errors that might have been stored on the phone.

Thing is, I spoke to a Sprint rep one time and apparently, they also do something on their end whenever doing a "soft reset." I'm not exactly sure what that is, but wanted to mention in case a soft reset by the user doesn't help.


Here is something for you on a battery pull....

Did one today (1st since update) but it back in loaded it up....signal and 3g ARE JACKED UP!!!

I get full bars up stairs and for sure outside, i had 1..... for a long while to, did a speed test 100kb


Did a prl update and profile.....drove around for a while, had work and what not....

well right now at the desk i am back to full bars oh well still 120kb

hummmmmmmmm wonder what the crap is going on around here

anyway, as much as sprint has been ok for me, i may be done...the local store is having huge turnover I dont know anyone there, and when i stopped in today to say hey and look around again....had to pee and they treated me like a criminal for wanting to go into the back to pee (which i have done TONS) Point is I been with them 10 yrs had a great relationship with the store personal, and now its gone to crap.....like when i was with tmobile/voicestream

And i am the kinda person that when i got 7 lines and 10 yrs, i want a little "extra" personal support.... not your gonna jack our stuff taking a leak
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Old October 19th, 2011, 07:33 AM   #49 (permalink)
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still no improvement in battery life since WL was disabled. I bought the photon because of the battery life. The battery was awesome prior to update. Turned my phone on 1h 21 min ago and circle battery says 13% down already!! When will motorola come out with downgrade to previous update or maybe new patch to fix bug in the last update???
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Old October 19th, 2011, 10:27 AM   #50 (permalink)
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Originally Posted by crob5 View Post
The latest update has killed my battery life. Lasted less than 3.5 hours from 100% to dead with very little use other than listening to a few minutes of music in the morning.

Has anyone else had this issue?

since the prl update my battery life has been abnormal. i was getting about 12 hrs. use and now it's at bout half life before i've done anything with it. stand by is 65% , display is 17% browser is 10% and the rest make it up to 100 %...........wtf
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Sprint and Motorola have teamed up to bring us the Motorola Photon 4G, the carrier's first international handset with Android. It's a 4.3 inch powerhouse with its dual-core Tegra 2 processor, 1GB of RAM, 16GB of internal storage and more. ... Read More



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