Go Back   Android Forums > Android Phones > Motorola Photon 4G

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old December 9th, 2012, 12:52 AM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Dec 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Motorola Photon only charges with computer

My photon all of a sudden stopped charging with wall charger / outlet the only way it will charge now is if it connected to a computer with the usb data cable .I tried different wall outlet, new wall charger and new cables new battery, I did a factory reset on the phone , usb debugging toggle and battery pulls as well. Of course sprint just wants to charge me for a new one, but it seems to me that there might be an easy fix that I may have over looked. Some of the other posts about this same issue went cold . I am just wondering if anyone was able to solve this problem or may have some new info. Thanks in advance.

charliechan85 is offline  
Reply With Quote
sponsored links
Old December 9th, 2012, 07:06 AM   #2 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 26,600
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,028
Thanked 15,826 Times in 8,494 Posts
Default

Given all you've tried hardware wise, and it's still an issue after a factory reset, a call to Sprint unfortunately.

As a last resort, you could see if there's anything obstructing the charging port? Is there dust/diry or anything like that?
__________________
Site Rules & Guidelines / Staff List / Ask the Staff
Want to bring naughty posts to our attention? Use:
Be respectful to each other - That's what we're all about.
El Presidente is online now  
Reply With Quote
Old December 11th, 2012, 09:19 AM   #3 (permalink)
Senior Member
 
Citizen Coyote's Avatar
 
Join Date: Aug 2011
Location: Austin, TX
Posts: 595
 
Device(s): Nexus 4, Motorola Photon 4G (2.3.4 w/root)
Carrier: T-Mobile, Sprint

Thanks: 163
Thanked 213 Times in 149 Posts
Default

It will charge through the computer but not via the wall charger? Seems like some voltage regulator or something got fried, and it can now only safely handle the lower charge from a computer USB port. If you still don't want to deal with paying to replace it (and there's nothing blocking it), it sounds like charging through your computer is your only option. Does your computer have an "always on" charging USB port? That would at least make it more convenient than having to leave the computer on.

Another question: will it charge using a car charger?
__________________

Motorola
- Kickapoo word for "broken promise."
Citizen Coyote is offline  
Reply With Quote
Old July 9th, 2013, 09:50 AM   #4 (permalink)
New Member
 
Join Date: Jul 2013
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default motorola photon

I have exact same problem and I think I know how the a/c charging was fried. I plugged into usb the other day and the connection is loose and chime kept ringing as if connect disconnect. I was messing around with my printer for about 20 seconds while this happen. I then moved the evo cable slightly and charged. Later that night plugged phone into a/c charger and seemed to be charging except when I awoke it was still at 30%. Went to work disassemble battery 5 times later on usb it worked. Later went to sprint got new battery same issue. Another phone enroute in few days...this really sucks but after fooling around with this phone via usb right now has 70% charge and rising. Slow trickle charge is all she can do. Yup its temperamental pos. Most post I read I have had exact same issues. This is photon number 3 and massive amounts of info I'm going to lose. The first one dropped on its side from about 3 feet and shatter screen. I later learned that 2 months after purchase it was discontinue and obsolete as no screen protectors can be found. I only bought after reviews being "good" "fast" etc. Turn off 4g unless you know its really 4g. 4g lte, plus will save battery as phone always search.
samchungasun is offline  
Reply With Quote
Reply

Motorola Photon 4G
Current Rating:
Rate this Phone:

Sprint and Motorola have teamed up to bring us the Motorola Photon 4G, the carrier's first international handset with Android. It's a 4.3 inch powerhouse with its dual-core Tegra 2 processor, 1GB of RAM, 16GB of internal storage and more. ... Read More



Go Back   Android Forums > Android Phones > Motorola Photon 4G
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 08:04 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.