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Old August 29th, 2011, 11:49 AM   #1 (permalink)
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Default Internal storage issue

So I've seen all the post about storage issues and solving it by clearing cache, moving apps to the SD card etc and that didn't seem to help me and everyday I'd get the low storage warning after removing more and more apps to get it lowered.

So I decided I would do a little testing myself since I couldn't find an answer to my problem (I'm new to android this is my first phone and I've only had it for a month so if what I did is stupid just help a newb out)

So I did a factory reset on my phone which got me almost a gig of internal storage. I then installed only about 20Mb worth of apps including Disk Storage. I rooted my phone to allow Disk Storage to view the individual internal storage files. I went through every folder in the internal storage and wrote down the file sizes. I turned off my mobile network and wifi so no apps would be able to download anything while I was doing this test. Came back 6 hours later to see I lost 36Mb. I went back into Disk Storage to compare file sizes and the only files that grew were alog_event, alog_radio, alog (alog_radio and alog were very minimal). Oh and I had usb debugging off in case that was causing the extra amounts of logging.

So I think I found my problem I just don't know what to do about this. Does anyone know what could be causing the phone to log so much information that it's growing that fast? And is there not a purge by the OS that clears it when it grows too big or will this alog_event file continue to grow until I'm back to no internal storage again? I barely had any apps on my phone and that explains why after 1 month of using this new phone it ran out of space since i'm pretty sure it was that log file constantly growing for that month. Is there an app or an easy way to manually clean that file? I saw {http} developer.android.com/guide/developing/tools/adb {dot} html but I'm not sure if a regular user should have to do all this set up for regular maintenance. *Had to do that url like that since I'm not allowed to post with a url yet.

Oh and downloaded alogcat to view the log and it was just random OS type logging, nothing out of the ordinary...aleast from my point of view it was random logging, basically I didn't see too many repeated spammed events but like I said I'm new to this so I'm not sure if something in my logs is out of the ordinary.

Thanks in advanced. I'm hoping someone helps me solve this because I was really excited to join the android consumer base over the IPhone but this has really been frustrating.

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Old October 3rd, 2011, 03:17 AM   #2 (permalink)
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There seems to be very few threads where anyone has any information, let alone a solution to this issue, although several people seem to be suffering from it.

The way I went about troubleshooting this was to use Disk Storage to find an area that was taking up a huge amount of space ("System data" in \data, as reported by DS), then I used Yaffs Explorer (my favorite so far; enable all the root options) to find and view that folder. I found about 20 or so "alog*" files, 15 of which were 8mb each and one "alog_events" that was 724mb. So I just deleted that, rebooted, and I am back in business, at least for now.

This file seemed to be growing at a rate of a few MB every hour. I had USB debugging on though, so that might have had something to do with it. I looked inside the file, but it was repetitive hex/ascii gibberish. I couldn't tell what might be the culprit. I'll have to monitor the situation.
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Old October 3rd, 2011, 03:26 AM   #3 (permalink)
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Welcome to the forums!

Very interesting information! What phone are you using?
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Old October 3rd, 2011, 07:56 AM   #4 (permalink)
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So - is this a problem for all HTC phones?

I have this storage issue now, but I'm a bit nervous about rooting my phone. I don't have any real experience messing with this kind of stuff, and I was afraid I'd just kill the whole phone.
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Old October 3rd, 2011, 11:12 AM   #5 (permalink)
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Oh sorry, that would be the Motorola Triumph. Forgot I'm not in a Triumph forum. I think it's more an Android thing though. In my research it seems like people with several different phones are experiencing this problem with storage steadily being filled up.
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Old October 8th, 2011, 02:07 AM   #6 (permalink)
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I gave up on this thread thinking no one was having my problems.

Glad I decided to check this thread again!

In a way I'm happy I'm not the only one noticing this...I seriously thought it was just me. I also have a Motorola Truimph, but I thought the same thing as nomonkey, that this seems like more of an OS thing not a specific phone issue but the fact we have the same phone makes me wonder if the Motorola Truimph has issues and something in their hardware causes some software applications to constantly complain to the logs.

Nomonkey, I google looking for answers and I see no one else with this problem. You sound like you found others in the same boat as us, can you let me know where, so I can try to help out? I just find it odd that this has gone unnoticed with all the android power users out there and it hasn't been fixed or noticed.

There's got to be a better way to fix this storage issue other than manually deleting files on a regular basis. I didn't think buying an android phone would be this much work .
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Old October 8th, 2011, 02:15 AM   #7 (permalink)
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Am also getting same problem at losing phone memory my hanset gallaxy fit so pls anybody help me
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Old October 11th, 2011, 11:03 PM   #8 (permalink)
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Quote:
Originally Posted by nomonkeynodeal View Post
...then I used Yaffs Explorer (my favorite so far; enable all the root options) to find and view that folder. I found about 20 or so "alog*" files, 15 of which were 8mb each and one "alog_events" that was 724mb. So I just deleted that, rebooted, and I am back in business, at least for now....
BTW, Thanks for suggesting the Yaffs Explorer app to delete those files. I tried other so called root access file exploring apps and they wouldn't let me delete those with my rooted phone. Installed Yaffs and it worked like a charm. So now every few days I go in and just delete those alog* files. Still wish we knew why this is happening to a few of us.
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Old October 12th, 2011, 12:46 AM   #9 (permalink)
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I just found this thread. Is this the same problem as "Low on Space?"
I asked it about that yesterday but haven't gotten a reply.


I was reading this:
http://lifehacker.com/5650894/android-task-killers-explained-what-they-do-and-why-you-shouldnt-use-them

and wondered if the Live Wallpaper was bogging down the CPU. It would be helpful if we knew just exactly "which" space was low; what Low On Space refers to, because I had plenty of storage space.

Here was my original post. Right now the phone's "Low on Space" message is gone, I don't know if it's really fixed, time will tell.
-----------------------------------------------------------------

Low On Space alerts when not Low on Space? Does anyone know if there's a particular app or bug or something that causes the phone to constantly alert that it's low on space, when it isn't?

I tried removing some apps but I still have more than 2/3 of my phone's internal storage free, so I can't figure out why I'm suddenly receiving Low Space warnings that won't clear.

Thanks for any ideas.

Alert says:
Low on space
Application data space is low.


Internal Phone Storage:
Total space 6.6GB
Available space 4.83 GB

Phone Memory
Total 748 MB
Available 547 MB

SD card
Total space 14.83 GB
Available 14.33 GB

Phone: HTC Incredible I
Android 2.2
No recent updates


Most recent installed apps:
Air Push
Reinstalled Call Confirm
ConvertPad (unit converter)
Italian Verbs
Italian Free
OnTheFly Backup
SiriusXM update
MyAppSharer
Aquarium Live Wallpaper (just removed this, along with deleting and moving several apps, rebooted phone and message is gone now). Don't know if Aquarium was the problem or not?
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Old October 12th, 2011, 04:32 PM   #10 (permalink)
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well, problem is back. I moved a 54MB tapfish to the SD card, that was my biggest app, and it's still telling me low space. I don't have low space!!!!!

I guess nobody knows. Nice.
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Old October 13th, 2011, 03:12 PM   #11 (permalink)
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FYI to the OP:
Someone posted a similar topic and made a suggestion that fixed it on my phone.

Menu/Settings/Applications/ManageApps/(ALL)/Internet/Clear Data.


(link to that thread:"Low on Space" Clarification )
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Old October 15th, 2011, 01:31 AM   #12 (permalink)
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You are not having the same crazy alog problem, unplugme. Those are just standard low space problems.
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Old October 15th, 2011, 01:36 AM   #13 (permalink)
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Quote:
You sound like you found others in the same boat as us, can you let me know where, so I can try to help out?
I saw like one or two posts about on other sites. If they're googling hard enough they'll find this thread. I also found another thread (with no answers) on this board and stuck a link to this thread there.

After I deleted the files they did not come back for me. They must have been caused by something I had already deleted. Then I wound up trying CM7 and MIUI anyway.
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Old October 15th, 2011, 09:07 AM   #14 (permalink)
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clear the cache using app 2 sd.
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Old October 15th, 2011, 11:41 AM   #15 (permalink)
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clear the cache using app 2 sd.
No, that will not remove the alog files.
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Old November 27th, 2011, 06:26 PM   #16 (permalink)
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Another Triumph owner here.

I deleted the logs with root explorer and freed up over 900MB.
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Old December 13th, 2011, 11:17 PM   #17 (permalink)
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Another Triumph owner here.

I deleted the logs with root explorer and freed up over 900MB.
Awesome! Sounds like it's definitely a Moto Truimph issue. I'm glad this post is helping others...it was frustrating to say the least until I was able to find the culprit (logs).
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Old January 29th, 2012, 01:30 PM   #18 (permalink)
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On my Motorola Triumph, after deleting an alog_events file of ~800 MB with YAFFS File Explorer (rooted), I observed the file to be re-created and start growing again, being logged to and growing a few KB in size every few minutes.

I then used YAFFS File Explorer (rooted) to modify the permissions on this newly re-created and much smaller sized alog_events file (< 1 MB) to change the user:group from system:log to root:root and removed all permissions (no rwx for user, group and others = 000 permissions).

At first I thought this didn't work because the file grew another couple kB shortly after I changed permissions; I tried rebooting and it grew another couple kB. However, after that it stopped and hasn't increased in size for several hours.

Might want to give it a try and see how it works for others having this issue (I'd rather make it so the file can't get big to begin with instead of having to go and delete it every few weeks, and looks like this might do that).

Johnny
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Old February 4th, 2012, 08:40 AM   #19 (permalink)
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UPDATE: 6 days later and the alog_events file has not grown at all since my last post. Looks like changing the user:group and permissions of the file as described in the last post does prevent the issue from being ongoing!
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Old February 5th, 2012, 05:26 PM   #20 (permalink)
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I have a problem, my cellphone is an android 2.2
ii said low on space and text message memory full
already clear all already remove all apps already did a reset factory already did a flash erase
still after the reset it appear LOW ON SPACE!!!

someone know a solution? i heard a lot of solution about using the LINK2sd
to move apps, but i cant install nothing!!! because said full!!!!

someone plz help me
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Old February 6th, 2012, 02:29 AM   #21 (permalink)
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I also have the space issue. Got "att zte avail" android phone. 512 rom but 162mb is for programs and stuff. Have about 16mb left. And upgraded from 2gb sd card to 16gb card. Was on sale at costco for 20 dollars. The problem is not all programs can be moved to the sd card. And forget rooting. I don't want to break my phone and void my warranty.

Anyhow but the 162mb internal storage is more than plenty if not for the file problem. I installed wise pilot like 15mb or so. And when I uninstalled it only got 2mb back. So something not right. NO apps seem to cleanup the space. Only cache which is not the problem. 13mb can't be cache. There are like 20 apps on the phone (not sd card) according to "Apps 2 SD" and only 2 are around 3 mb. And the rest are all way less then that. Most not even over 1mb. So there is no way I'm using 145mb on my phone.

Something is not adding up.
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Old March 1st, 2012, 11:02 PM   #22 (permalink)
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Hello everyone. I just found this thread after experiencing same problem myself. I also have a Triumph. So is the conclusion that everybody came to that there's no solution unless you root your phone? Is there anything we can do to fix this problem even temporarily besides a factory reset for those of us that don't have their phones rooted?
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Old March 2nd, 2012, 01:06 AM   #23 (permalink)
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UPDATE: 6 days later and the alog_events file has not grown at all since my last post. Looks like changing the user:group and permissions of the file as described in the last post does prevent the issue from being ongoing!
Nice! I can't believe I didn't think about setting permissions at root level. I'm glad I came back to read that you did that. I was still manually deleting files every few days which wasn't too painful since I had a script do it for me .

I set the perms for about 6 files that grew all the time. Right after setting the permissions, I rebooted to make sure nothing had a handle on it still and none of them have grown since! One less thing to worry about with my phone.

Thanks again.
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Old March 2nd, 2012, 01:41 AM   #24 (permalink)
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Originally Posted by SmpsonH View Post
Hello everyone. I just found this thread after experiencing same problem myself. I also have a Triumph. So is the conclusion that everybody came to that there's no solution unless you root your phone? Is there anything we can do to fix this problem even temporarily besides a factory reset for those of us that don't have their phones rooted?
AFAIK with my limited android OS experience, you need to root your phone.
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Old March 2nd, 2012, 02:29 PM   #25 (permalink)
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Default Internal storage issue

I had written up a thread over in the "Android Lounge" forum section but after discussions in there, we realized this is a Truimph only issue. Can a moderator get the thread moved to the Truimph section? If not, here is the link to jump to, to learn more about the storage issue on the Truimph.

http://androidforums.com/android-lounge/404997-internal-storage-issue.html
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Old March 2nd, 2012, 03:24 PM   #26 (permalink)
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Quote:
Originally Posted by thalcyon View Post
I had written up a thread over in the "Android Lounge" forum section but after discussions in there, we realized this is a Truimph only issue. Can a moderator get the thread moved to the Truimph section? If not, here is the link to jump to, to learn more about the storage issue on the Truimph.

http://androidforums.com/android-lounge/404997-internal-storage-issue.html
Moved it for you, and merged the threads. I will look into the issue shortly.
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Old March 2nd, 2012, 03:47 PM   #27 (permalink)
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It's definitely a Triumph issue, and has been discussed here many different times.

For some reason on the stock ROM (only the stock ROM) it doesn't delete/clear those log files when it should, so they just take up more and more space. You can just delete them like was said, or install a different ROM. I think somewhere in the Triumph section there was even talk of a script you could flash to get rid of them on every boot.
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Old March 2nd, 2012, 07:48 PM   #28 (permalink)
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You can just delete them like was said, or install a different ROM. I think somewhere in the Triumph section there was even talk of a script you could flash to get rid of them on every boot.
Right, the latest info in this thread allows you to rid yourself of the problem without manually deleting the files every few days and you do not need a script either. Just set the perms to root and nothing can touch those files and so they will never grow.
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Old March 4th, 2012, 08:59 AM   #29 (permalink)
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Nice! I can't believe I didn't think about setting permissions at root level. I'm glad I came back to read that you did that. I was still manually deleting files every few days which wasn't too painful since I had a script do it for me .

I set the perms for about 6 files that grew all the time. Right after setting the permissions, I rebooted to make sure nothing had a handle on it still and none of them have grown since! One less thing to worry about with my phone.

Thanks again.
Great! Glad it helped!

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Old March 13th, 2012, 09:20 PM   #30 (permalink)
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Also take a look at this thread about something you can flash to take care of this issue.
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Old July 9th, 2012, 06:48 PM   #31 (permalink)
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whats up everyone. so i been reading this thread up and down.. i also have the same damn problem with my triumph lol.

just got around to finally rooting it. this is my first android phone so im pretty much a newb at this. i have yaffs explorer.. how exactly do i delete these damn alog files?? thanks for any help.

should i jsut go ahead and install a different ROM? seems like that takes care of the issue from what agentc13 had stated


just tried to install cwm so i could go ahead and install a custom ROM.. cant even get into download mode. the little android guy and a triangle with a ! appears. yikes.
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Old July 10th, 2012, 03:03 PM   #32 (permalink)
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whats up everyone. so i been reading this thread up and down.. i also have the same damn problem with my triumph lol.

just got around to finally rooting it. this is my first android phone so im pretty much a newb at this. i have yaffs explorer.. how exactly do i delete these damn alog files?? thanks for any help.

should i jsut go ahead and install a different ROM? seems like that takes care of the issue from what agentc13 had stated


just tried to install cwm so i could go ahead and install a custom ROM.. cant even get into download mode. the little android guy and a triangle with a ! appears. yikes.

custom roms do take care of the alogs, so that may be your best bet


as for download mode, if your getting that image your not going into download mode, your in recovery mode

Recovery mode = Power, Vol+ and Vol- all at the same time (once CWM recovery is installed this is how you get to it)

Download mode = Power and Vol - only
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Old July 10th, 2012, 04:46 PM   #33 (permalink)
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Quote:
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custom roms do take care of the alogs, so that may be your best bet


as for download mode, if your getting that image your not going into download mode, your in recovery mode

Recovery mode = Power, Vol+ and Vol- all at the same time (once CWM recovery is installed this is how you get to it)

Download mode = Power and Vol - only

ahhhh.. guess i was reading to fast. didnt notice it was only vol- lol. thanks dude
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Old July 16th, 2012, 02:13 PM   #34 (permalink)
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So far I don't think my Triumph has this problem, but I wanted to take a look and see if I have big alog files taking up space. I downloaded Yaffs Explorer, my phone is unrooted. the /data folder appears empty, is this because I'm not rooted? Or am I not looking in the right directory?

The info description of Yaffs explorer says it supports both rooted and unrooted, but gives no idea of the level of functionality if using it unrooted....

Is there any way to check without rooting, or if I'm not having low memory issues yet maybe I don't need to worry about this problem.
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Old July 16th, 2012, 06:13 PM   #35 (permalink)
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So far I don't think my Triumph has this problem, but I wanted to take a look and see if I have big alog files taking up space. I downloaded Yaffs Explorer, my phone is unrooted. the /data folder appears empty, is this because I'm not rooted? Or am I not looking in the right directory?

im not 100% since ive never tried to get to anything while unrooted, but it may very well be your reason, rooting basically gives your Super Admin access which allows you to view and modify folders you normally cannot

if thinking in computer terms helps any just think then that normally your just a low level user, you can download things and stuff like that but your limited to what you can actually do, rooting makes you the Admin and unlocks almost everything that was "out of your reach if you will" lol
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Old September 26th, 2012, 02:19 PM   #36 (permalink)
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What is alog.... I am so confused. I tried keeping along with how to fix it but i'm lost.
I saw a video i think, but was unsure of what this even does?? PLEASE HELP, I KEEP DELETING APPS AND I ONLY HAVE 4 APPS LEFT -___- AND MOVED THEM TO SD. omg
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Old September 26th, 2012, 04:10 PM   #37 (permalink)
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anyone using the stock ROM needs to dump it, you will stop having headaches.
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Old September 27th, 2012, 12:03 AM   #38 (permalink)
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What is alog.... I am so confused. I tried keeping along with how to fix it but i'm lost.
I saw a video i think, but was unsure of what this even does?? PLEASE HELP, I KEEP DELETING APPS AND I ONLY HAVE 4 APPS LEFT -___- AND MOVED THEM TO SD. omg
They are log files that are used for system development, they are like memory dumps to show the dev what's happening at any given time, the code for generating them should have been removed after the phone was complete. Factory reset is only temporary, the alog files will begin to be regenerated as soon as you reboot after the factory reset. It literally takes less than 5 minutes to root this phone including downloading the software so just head over to all things root and get it done. Trust me you'll wonder what took you so long
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Old September 30th, 2012, 11:55 AM   #39 (permalink)
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They are log files that are used for system development, they are like memory dumps to show the dev what's happening at any given time, the code for generating them should have been removed after the phone was complete. Factory reset is only temporary, the alog files will begin to be regenerated as soon as you reboot after the factory reset. It literally takes less than 5 minutes to root this phone including downloading the software so just head over to all things root and get it done. Trust me you'll wonder what took you so long
So I am confused. I have my phone rooted now and so I heard downloading something to deleted alogs? I don't understand what a custom rom does or what some of the guides are saying. Like CWM? What are these?
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Old September 30th, 2012, 01:10 PM   #40 (permalink)
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Now that you're phone is rooted, download an app that lets you browse files such as Yaffs Explorer. When you start it, allow it to have supper user permission. Browse to the /data directory. You will see a number of files that start alog. Alog_events is the likely big one. Delete it. Be careful not to delete other files except for alog and logcat.
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Old September 30th, 2012, 01:14 PM   #41 (permalink)
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Now that you're phone is rooted, download an app that lets you browse files such as Yaffs Explorer. When you start it, allow it to have supper user permission. Browse to the /data directory. You will see a number of files that start alog. Alog_events is the likely big one. Delete it. Be careful not to delete other files except for alog and logcat.

I had ES File explorer, but I couldn't find where the alog files were. I guess I'll try yaffs.
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Old October 13th, 2012, 03:02 PM   #42 (permalink)
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I had ES File explorer, but I couldn't find where the alog files were. I guess I'll try yaffs.
ES file explorer will work, just give it root permissions under options and click allow when the superuser prompt pops up.
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Old December 12th, 2012, 04:45 PM   #43 (permalink)
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I used a terminal emulator on my Motorola triumph. Once in the emulator typed sudo and it got me to the # prompt. From there I called the Data folder up and did a listing and found all my alog files in there. Deleted them all and got back about 100 megs. I wish I knew this all before hand before I formatted and installed from scratch. I was to the point of uninstalling just to make room for this crap. I had like 30 megs left. After formatting and reinstalling all of my apps and about 5 more on top...I had close to 750 megs left of internal memory. That went down to 650 megs within a week. Ridiculous!! It's obvious Motorola knows about it and refuses to do anything about it as I have seen in other forums that a moderator is deleting any messages that has to do with rooting your phone or using a terminal emulator to get rid of these stupid logging files.
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Old April 14th, 2013, 04:31 PM   #44 (permalink)
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just a heads up this isn't a triumph only issue lol
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Old July 8th, 2013, 01:07 PM   #45 (permalink)
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Same issue here, I've learned a lot already about the issue from this thread, but not enough to actually do anything to my phone as I'm what you all consider a 'newb'.

I've done the basics, unistalled apps, cleared cache and data, 2gb>16gb sd, and now I've downloaded YAFFS Explorer.

Downloading YAFFS Explorer is easy enough, now how the hell do I use it? lol

I obviously cant find the Alog files everyone is talking about so I tried to enable root access but get an error message- Working Directory: null environment: null, Unable to get root Access.

I'm assuming I'll have to root it? ALthough this seems scary because I have NO idea what I'm doing, just trying to follow along. What exactly is ROOTING your phone, and what does it do to it?

Not sure where to go from here... Any help would be appreciated.
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Old July 9th, 2013, 07:38 AM   #46 (permalink)
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Rooting is no big deal... It basically just gives you access to the root directory.
Anyway, look at the "sticky" Root Guide at the very top of the Triumph - All Things Root - Android Forums forum. There are 2 methods. One uses gingerbreak and the other just uses 2 lines typed in Terminal Emulator (free in play store) to symlink sudo (which is already on our phone) to su, which is what apps look for for root access.
Also download es file explorer from play store instead of yaffs.
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Old August 29th, 2013, 06:54 PM   #47 (permalink)
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Thangfish, Lost the thread I was reading (had to register to reply) regarding rooting and dumping alog_events file (if I recall file name correctly) to clear memory from my phone. Was able to root and dump file thanks to your awesome direction. THANK YOU, THANK YOU, THANK YOU!!

By no means am I interested in anything other than text, talk and apps. Shall I leave my phone rooted or unrooted for day to day use?
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Old August 29th, 2013, 07:59 PM   #48 (permalink)
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sure, no reason not to. Just so somebody doesn't start playing around in es file explorer and deletes something important. You can always turn off root access in es file explorer settings if you're worried about, say a child or something playing with it.
If a malware program wanted to attain root access it would probably just use the gingerbreak exploit anyway.
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Old August 29th, 2013, 10:20 PM   #49 (permalink)
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You can always turn off root access in es file explorer settings if you're worried about, say a child or something playing with it.
can you walk me through those steps?
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Old August 30th, 2013, 06:34 AM   #50 (permalink)
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can you walk me through those steps?
Just like when enabled before...
ES file explorer -> Menu -> Tools -> Root Explorer -> Mount R/W , you will see a list of directories... tick the box to make them Read Only instead of Read/Write.
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