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Old September 16th, 2011, 11:36 PM   #1 (permalink)
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Arrow Is the Triumph a lemon? (brand new, won't charge, buzzes loudly on vibrate)

Seeking feedback from other Motorola Triumph (MT) owners on whether this model is a lemon.

Bought MT at Best Buy. Within two weeks, it wouldn't take a charge. Brought it back to the store and exchanged it today. Brought new MT home, already having major problems:

Phone won't charge: Just like the old one. I fiddle with the jack, but it only works about a third of the time. Tried several chargers, all work with another phone, MT does not charge reliably with any of them. Plug it in, usually nothing happens.

Buzzing noise on vibrate: The new MT makes an obnoxious buzzing sound when it vibrates. Previous MT did not. It's very loud, you can hear it from across the room, which rather defeats the purpose of the "vibrate" setting.

L-o-o-o-n-n-n-g GPS lock times: It regularly takes 3-5 minutes (sometimes more) to get a GPS lock for the Navigator. Carrier is Virgin Mobile, which uses Sprint towers. Having this problem in locations where my old LG Optimus V would get a lock, using the same network, in a matter of seconds.

Have you experienced these issues? Any other issues? Any info you can share about the Motorola Triumph? I'm trying to decide whether to stick with the Triumph or to look for something else. Any relevant input appreciated. Thanks for your help.

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Old September 16th, 2011, 11:58 PM   #2 (permalink)
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Where did you buy the phone? I got mine at Target, and have had it for about two weeks. The only two issues I've noticed are the screen flickering on unlock, the GPS issues (which from what I understand are software based, and hopefully will see an update soon), and the occasional 3G signal drop for no reason (airplane mode cycle fixes this pretty easily). From what I've read, the phones from Target and RadioShack are experiencing as many issues. You may just be having repeated bad luck.
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Old September 17th, 2011, 01:36 AM   #3 (permalink)
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If you are within your return period, bring it back.
Get another one.
You guys have 90 days from Target.
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Old September 17th, 2011, 01:18 PM   #4 (permalink)
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I wouldn't think of taking it back lol. The issues I'm having are annoying at best. The screen flickering isn't a huge deal, and I almost never use the GPS.
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Old September 17th, 2011, 03:09 PM   #5 (permalink)
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they need to release another revision of this phone already so i can cash in on my warranty!?
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Old September 17th, 2011, 09:01 PM   #6 (permalink)
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We are all dealing with the GPS lock time issue, at least the time to first fix (TTFF). Hopefully we'll get a SW push that will significantly improve performance there. There are people out there modding their phones and reporting great / super-fast lock times, so... there is much hope.

However, the vibrate motor should just cause the device to vibrate, not buzz. That won't be fixable via software.

And with there being difficulty charging the phone, look, that's only likely to get worse. That won't be fixable via software either.

You need to get a replacement. Don't think twice about it.
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Old September 19th, 2011, 11:27 AM   #7 (permalink)
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Default Yes this phone is a lemon

Too many defective units for it not to be a lemon I also had major issues with the motorola Triumph after 29 days of wanting to slam it against the wall I returned it to Bestbuy for a full refound the deal breaker was the weak signal and having to do a hard reset daily i'm back to ma Dell streak mini it to has issues but much better than that p o s Triumph wish Motorola would fix this phone I would repurchase it 4sure.
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Old October 20th, 2011, 08:27 AM   #8 (permalink)
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Exclamation The Triumph is a lemon! Seeking suggestions for another phone.

I am now on my FIFTH defective unit. All have had something seriously wrong with them.

  • The first one would not charge at all.
  • The second one made a loud buzzing noise on vibrate.
  • The third one would only charge when the phone was turned OFF.
  • The fourth one apparently had a software problem that made it do what looked like the Android version of the Blue Screen of Death.
  • The fifth one has multiple problems: It makes a clicking noise on vibrate (I know this is a problem, because a few of the other Triumph units did not make this noise). Also, the back button stopped working (when I press it, usually nothing happens). Also, sometimes I get the red "empty battery" screen and it refuses to turn on, even when the battery is full.

In addition, all of them have had this problem where, during a call, the screen will turn itself on and off whenever I move the phone, sometimes requiring unlock. This is incredibly exasperating when trying to press numbers on the keypad (to navigate a menu) during a call.

And, as appears to be the case with every Triumph out there, the first GPS lock time is extremely long, several minutes.

AND it only has Android 2.2.2 (Froyo).

I paid $300 for this piece of doo-doo! I want anyone who is considering buying a Triumph to be prepared for this nonsense.

If you're curious about where these lemons are coming from: I live in the northeast United States, my carrier is Virgin Mobile, and I bought my phone at Best Buy.

I am considering going back to my old LG Optimus V, which was significantly less powerful, with a smaller screen, and crappier features, but which never gave me any trouble.

I am looking for another phone, seeking suggestions for the best-available Android phones on any prepaid carrier. I'm considering the higher-end Boost Mobile Androids. Know of any comparable options? Thanks very much.
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Old October 20th, 2011, 08:33 AM   #9 (permalink)
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In the interest of tidiness, I removed your other thread and inserted the information therein into your most recent post in this thread, beepbot.
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Old October 20th, 2011, 08:35 AM   #10 (permalink)
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My lord! Hope you get this sorted out, I hate to see disappointed Android fans!

Good luck to ya..
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Old October 20th, 2011, 08:38 AM   #11 (permalink)
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i guess try the new LG Optimus Slider from VM ~ LG Optimus Slider Android Phone | Virgin Mobile

good luck!
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Old October 20th, 2011, 10:52 AM   #12 (permalink)
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I sent my first one back to vm because the autofocus was nit working. The one they sent me is flawless. Non modded GPS takes less than 20 seconds to lock off a fresh boot. Deal with vm. It took a while but they sent me a whole new phone in box and everything. Vm will exchange any pphone. Deal with them not the store or Motorola!!
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Old October 21st, 2011, 07:43 AM   #13 (permalink)
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b_randon14.

Would you remove the battery cover and post the date you find on the back of the cover itself. (Mine is 28APR11)

Would you go into Menu | Settings | About Phone and also post
a). Android Version (mine is 2.2.2)
b). Baseband Version (mine is PR5)
c). Kernel Version (mine is Apps_2.6.32.9-perf)
d). Software Version (mine is 1010_2_038).

Thank you.
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Old October 21st, 2011, 08:51 AM   #14 (permalink)
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Back Cover Date 10 June 2011

a). Android Version is 2.2.2
b). Baseband Version is PR5
c). Kernel Version is Apps_2.6.32.9-perf
d). Software Version is 1010_2_039
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Old October 21st, 2011, 07:28 PM   #15 (permalink)
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Which date is more important, the one on the battery cover ?
or the one under the battery itself ?
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Old October 22nd, 2011, 05:12 PM   #16 (permalink)
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The date on the battery tells you when the battery was made and is not helpful.random got one where the GPS locks as it should. Maybe the hardware used back in April was defective. My major issue is the GPS but the rebooting is another.
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Old November 21st, 2011, 08:05 PM   #17 (permalink)
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Lightbulb Samsung Exhibit II 4G is an alternative



It seems that Samsung Exhibit II 4G can be a good alternative to Motorola Triumph.

It is on sale at Amazon

http://www.amazon.com/Samsung-Exhibit-II-Prepaid-T-Mobile/dp/B00607JBNO/ref=pd_sim_sbs_cps_4

and also at Walmart:

Walmart.com: T-Mobile Samsung T679 Exhibit II 4G Prepaid Android Smartphone: Cell Phones


T-Mobile Monthly4G plans look good to me:

Monthly4G Prepaid Plans | Prepaid Data Plans | T-Mobile


100 talk minutes, unlimited text, unlimited data (5 GB 4G) for USD 30 per month prepaid

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Old November 21st, 2011, 08:19 PM   #18 (permalink)
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01 Jun 11 is my date. Software is 039 and everything else will always be the same. Yeah the 038 builds are yge bad ones. Get one from VM itself. Send it back through VM and they will give you a new one that will most likely be a good one!
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Old April 17th, 2012, 07:35 PM   #19 (permalink)
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Default Well....

I've just received my third replacement and it appears to have a charging issue as well (Ihave three working chargers). I am finishing my first month with Virgin. Anyone know about lemon policies with VM?
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Motorola Triumph
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The Motorola Triumph for Virgin Mobile sports a 4.1-inch screen on a super thin .4-inch body. With a 5MP camera that shoots HD video, a VGA front-facing camera, and HDMI-out, the Triumph offers a great set of features for Virgin Mobile customers ea... Read More

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