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Old January 26th, 2012, 06:02 PM   #51 (permalink)
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That's true... Like I've said multiple times I'm not expecting anything from moto and especially nothing from VM it would be nice, and more stable than other roms, but most likely won't happen. Even if they did come out with 2.3 update I don't know that I would update, cuz I like the features of cm7, maybe if they came out with a ICS update I would. But yea I'm not expecting anything from VM especially considering it took them like half a year to update the Intercept to 2.2 which was just 1 os version newer and when 2.3 was already rolling out...

Edit: also I know that almost all the updates for every phone aren't even official they are all made by the community not the company, if companies would release source codes it would make it so much easier, especially since they don't seem to care at all.
Ok, I agree with you there, but IF they did release an update to the Triumph for GB, then we could rob all the glitchy things needed to make the port of CM7 work better. That would be the reason why I would want it.

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Old January 26th, 2012, 06:05 PM   #52 (permalink)
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Ok, I agree with you there, but IF they did release an update to the Triumph for GB, then we could rob all the glitchy things needed to make the port of CM7 work better. That would be the reason why I would want it.
That's true... And that's if their GB update if there is one is any better than their froyo rom. The only thing that might be worth getting is HDMI as well as maybe being able to make it so it deep sleeps with wifi on.
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Old January 26th, 2012, 08:04 PM   #53 (permalink)
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For all the people on here saying we're not in the position to demand anything, you're wrong. All we have to do is say if you won't update our phones, we'll cancel our service. That's what I'm emailing them right now. I don't think a company like VM would want to lose customers.
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Old January 26th, 2012, 08:08 PM   #54 (permalink)
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that or we could make a petition, and each of us sign it 50-100 times by a different name each time... that would give them a scare. although we faked it
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Old January 26th, 2012, 08:18 PM   #55 (permalink)
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that or we could make a petition, and each of us sign it 50-100 times by a different name each time... that would give them a scare. although we faked it
We wouldn't need to fake sigs... I'm sure there are hundreds if people who would be willing to sign it. Personally I'm thinking of switching to tmo's $30 month, its $5 more, but I would get 5gb of 4g, unlimited texting, granted its only 100 minitues a month for talking but I don't even talk that much. And with that you can use any tmo phone...
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Old January 26th, 2012, 09:10 PM   #56 (permalink)
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I got grandfathered into the $25 plan... will I get 5gb of data? Or will I have to pay more for more data? I'm confused
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Old January 26th, 2012, 09:13 PM   #57 (permalink)
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I got grandfathered into the $25 plan... will I get 5gb of data? Or will I have to pay more for more data? I'm confused
I have the $25 plan too... I'm talking about going to T-mobile though... I'm seriously debating it. They have better phones and it would be $5 more a month, but worth it, for better and faster service. And if I do I'm still keeping my MT.
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Old January 26th, 2012, 10:02 PM   #58 (permalink)
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that or we could make a petition, and each of us sign it 50-100 times by a different name each time... that would give them a scare. although we faked it
That would be a great idea! Someone should set one up.
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Old January 27th, 2012, 12:19 PM   #59 (permalink)
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I'm hoping you aren't trolling, if this is true I'm glad we heard something from them. We'll finally have a good O.S. on our phones.
A troll I have never been. I wrote them specifically about the MT, and that was the response to my most recent email. It is not the first email I have written to VM Customer Care.

Mind you, if you can compose a well crafted email - make it sincere, succinct and easy to follow; you might just get a reply with some information that is new to you. While this did come from a customer care representative, trust me, they are aware of our situation - that we've been waiting, some of us for 7months now.

There's no use in threatening. Just ask them politely if there is going to be an update, and what time-frame you can expect it in. Go to their website and click on the Contact Us link. Submit an email there.

The response gives me hope. You try and update us as to the response you receive.
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Old January 27th, 2012, 01:11 PM   #60 (permalink)
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It seems that VM has upgraded their data routing and I'm getting better speeds at work during business hours now, others have mentioned in another forum their traffic is being routed to SF instead of Oklahoma like before. I used to get less than 100kbps, just now it was 900kbps.
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Old January 27th, 2012, 01:27 PM   #61 (permalink)
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It seems that VM has upgraded their data routing and I'm getting better speeds at work during business hours now, others have mentioned in another forum their traffic is being routed to SF instead of Oklahoma like before. I used to get less than 100kbps, just now it was 900kbps.
Wow I just did a speed test and I'm getting like 200-300 Kbps down and 300-600 Kbps up. Compared to before where I would get under a hundred down and like 100-300 up. Not a great improvement, but it looks like they did something... I have noticed the last few days my data was wonky and sometimes wouldn't connect...
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Old January 28th, 2012, 09:30 PM   #62 (permalink)
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Actually we, the consumer, have all the right to demand anything we want. With something that wouldn't take all that much effort from the company like a software update, we can demand it all we want. We are the ones who provide the money that lets VM stay a business and survive and if they get threatened enough I'm sure they'll do something. I personally don't care, because I know VM... It would be nice to actually get an official update, but we will eventually have an unofficial port anyways so in the long run it doesn't really matter, but VM thinks we all are still on 2.2 (probably not but still), so to get a software update, is not that big of a demand really every company does it (pretty much)...
the most frustrating part is that the triumph comes with stock android. How hard can it be for them to at least give us stock gingerbread.
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Old January 29th, 2012, 12:25 PM   #63 (permalink)
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Its lame that bothe the optimus slider and wildfire have 2.3 installed when you buy it and their most expensive or platform phone have 2.2.
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Old January 29th, 2012, 12:29 PM   #64 (permalink)
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Its lame that bothe the optimus slider and wildfire have 2.3 installed when you buy it and their most expensive or platform phone have 2.2.
Surprisingly they didn't have 2.2. But I think the only reason they don't is since they aren't VM exclusive, so they just used the newest OS version that was available for them since it would be easier for VM to do.
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Old January 31st, 2012, 07:30 PM   #65 (permalink)
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Hi all, for what it's worth, I'm using this to play the accessibility card (as I am legally blind) in a Case that I have open. #1952537 to Sprint Executive Services.
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Old January 31st, 2012, 07:33 PM   #66 (permalink)
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I really do agree with ya'll here by the way. This phone should really get ICS. It's quite Capable. It's a forgotten (hopefully, not for long) Cadillac.
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Old February 1st, 2012, 10:19 AM   #67 (permalink)
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Surprisingly they didn't have 2.2. But I think the only reason they don't is since they aren't VM exclusive, so they just used the newest OS version that was available for them since it would be easier for VM to do.
Another reason VM should be releasing older mid-level phones (like the Optimus V) that have their bugs worked out rather than new cheap models that haven't been on the market before. Also popular phone lines get more attention for upgrades from manufacturers, and less work for VM to port those upgrades to their phones.
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Old February 1st, 2012, 02:22 PM   #68 (permalink)
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Lets make a complaint or bumbard them with emails they have other high end phone that I'm pretty sure they will receive the ics why not the triumph this phone actually needs the update . It should be priority to them and this phone is actually pretty exspensive.
Lets do this were is the email !
We can do an online petition!
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Old February 1st, 2012, 02:27 PM   #69 (permalink)
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Lets make a complaint or bumbard them with emails they have other high end phone that I'm pretty sure they will receive the ics why not the triumph this phone actually needs the update . It should be priority to them and this phone is actually pretty exspensive.
Lets do this were is the email !
We can do an online petition!
Actually this phone is pretty cheap... And this is the highest end phone they have. Supposedly its getting a gingerbread update which is a start.
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Old February 1st, 2012, 02:49 PM   #70 (permalink)
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Actually this phone is pretty cheap... And this is the highest end phone they have. Supposedly its getting a gingerbread update which is a start.
300 is pretty pricey for a phone that is pretty defective. I mean it has all the materials..
Where did you hear about the gb up date? Your saying a OTA update of gb

I heard those expecting the ics are being charged a small fee. There is a guy in class that has the update ready all he needs to do is pay the fee
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Old February 1st, 2012, 02:55 PM   #71 (permalink)
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300 is pretty pricey for a phone that is pretty defective. I mean it has all the materials..
Where did you hear about the gb up date?

I heard those expecting the ics are being charged a small fee. There is a guy in class that has the update ready all he needs to do is pay the fee
Actually if this was on a post paid carrier even with all the problems I wouldn't be surprised if it $400-$500 off contract... And If you read this thread there's a couple posts about someone emailing VM and saying they were working on GB.

And what do you mean those expecting ICS have to pay a small fee?
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Old February 1st, 2012, 03:22 PM   #72 (permalink)
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Actually if this was on a post paid carrier even with all the problems I wouldn't be surprised if it $400-$500 off contract... And If you read this thread there's a couple posts about someone emailing VM and saying they were working on GB.

And what do you mean those expecting ICS have to pay a small fee?
don't know for sure but the guy In class today told me he was waiting to get paid to up date his phone to ics he is pretty excited! he has an HTC with 2.3 running. I'll get more details tomorrow. But if there is a small fee who cares worth it IMO. I must admit I did get jealous.
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Old February 1st, 2012, 03:27 PM   #73 (permalink)
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don't know for sure but the guy In class today told me he was waiting to get paid to up date his phone to ics he is pretty excited! he has an HTC with 2.3 running. I'll get more details tomorrow. But if there is a small fee who cares worth it IMO. I must admit I did get jealous.
Maybe he is paying someone to install a custom rom on it. I can get ICS right now oin my HTC MT4GS by rooting and installing a custom recovery and rom, but I need to get my account figured out first, plus I've never used sense before. But that's what it sounds like. A rom is free, but if you want someone else to do it then yea a lot of people are like that and will charge.
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Old February 1st, 2012, 03:37 PM   #74 (permalink)
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Uggh I need to update my ROM This stock rom is shit! I don't have a computer atm!!
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Old February 1st, 2012, 08:19 PM   #75 (permalink)
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For all the people on here saying we're not in the position to demand anything, you're wrong. All we have to do is say if you won't update our phones, we'll cancel our service. That's what I'm emailing them right now. I don't think a company like VM would want to lose customers.
I'm tempted to Write them and tell them that I'm going to a different network, and get a BlackBerry, which has system wide adjustable font sizes, Unless they update my Triumph with ICS, which has the same. For me it's part of the whole accessibility thing. Google has fixed this with iCS, now VMUSA and Motorola should do the same. Also, I shouldn't be forced to root my phone to get this functionality, as that voids my warranty anyway. But I really don't think threatening is the answer, unless it's tactful, like the letter at the beginning of this thread.
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Old February 2nd, 2012, 04:56 PM   #76 (permalink)
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Well, we may not have to worry as to wether or not VM gives up ICS... There seems to be a big breakthrough regarding ICS on the dev thread here (been following it very closely). Thanks to all that have been working very hard to make it a reality... I'm so excited, I nearly peed.... lol.
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Old February 2nd, 2012, 05:03 PM   #77 (permalink)
 
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I'm tempted to Write them and tell them that I'm going to a different network, and get a BlackBerry, which has system wide adjustable font sizes, Unless they update my Triumph with ICS, which has the same. For me it's part of the whole accessibility thing. Google has fixed this with iCS, now VMUSA and Motorola should do the same. Also, I shouldn't be forced to root my phone to get this functionality, as that voids my warranty anyway. But I really don't think threatening is the answer, unless it's tactful, like the letter at the beginning of this thread.

you might be upset with the stock rom, thats normal.

and no you "should not" HAVE to root and rom to gain functionality that should be there stock.

but on the other hand, you could fix your problem TONIGHT by flashing CM7. it has system wide adjustable font sizes. its the only other option rather than waiting for VM to do something.

I use that feature too, even old phones like the Sidekick had it from the beginning
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Old February 3rd, 2012, 02:01 AM   #78 (permalink)
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you might be upset with the stock rom, thats normal.

and no you "should not" HAVE to root and rom to gain functionality that should be there stock.

but on the other hand, you could fix your problem TONIGHT by flashing CM7. it has system wide adjustable font sizes. its the only other option rather than waiting for VM to do something.

I use that feature too, even old phones like the Sidekick had it from the beginning
I'll think about this, but I'm not the most technical person, But I need to research the risks, and see if this can be done using a Mac as the host computer. What's the largest font system wide font size you've gotten with this? And should I want to use it, will Pico TTS still run under CM7? I use Pico for apps like the vOICe (augmented reality for the blind), SpeakToIt Assistant, and Jeanie. I guess if I bricked the phone I could always pull out my old BB Curve or Intercept. I'd feel bad though, $300 was a lot to pay for the Triumph, and just 'cause I don't like some things, it does have its' advantages.
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Old February 3rd, 2012, 02:07 AM   #79 (permalink)
 
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I'll think about this, but I'm not the most technical person, But I need to research the risks, and see if this can be done using a Mac as the host computer. What's the largest font system wide font size you've gotten with this? And should I want to use it, will Pico TTS still run under CM7? I use Pico for apps like the vOICe (augmented reality for the blind), SpeakToIt Assistant, and Jeanie. I guess if I bricked the phone I could always pull out my old BB Curve or Intercept. I'd feel bad though, $300 was a lot to pay for the Triumph, and just 'cause I don't like some things, it does have its' advantages.

its hard to brick the triumph following the How-To

the triumph is much, MUCH easier to rom than most other phones.

i dont know if it will work on a mac, but you just boot into download mode, swap the recovery for CWM recovery, then boot into that and flash the rom from the sd card to phone storage. then boot into the rom and set it up (sign into accounts, download apps, change settings)

no ADB commands or anything that is needed on most other phones.
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Old February 3rd, 2012, 02:22 AM   #80 (permalink)
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I did see the video on installing CM7 on Triumphhacks.com, but I'm also looking for written instructions on the steps to take. All looks promising, even if I'm fearful of hurting the phone. I think I saw in that video one shot were the fonts were enlarged. that looked cool too. but I still have the above questions in my last reply.
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Old February 3rd, 2012, 03:08 AM   #81 (permalink)
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its hard to brick the triumph following the How-To

the triumph is much, MUCH easier to rom than most other phones.

i dont know if it will work on a mac, but you just boot into download mode, swap the recovery for CWM recovery, then boot into that and flash the rom from the sd card to phone storage. then boot into the rom and set it up (sign into accounts, download apps, change settings)

no ADB commands or anything that is needed on most other phones.
Yeah ok. I wondered, because rooting the old Intercept would've required putting the phone into debug mode and using a CLI on the host. This is really nice. I *may* try and hire someone come over and read the bootloader screen, as it looked like the menus were quite small, but they are white on black text. As for getting the files on the SD card. the Triumph mounts as a usb drive on the mac, but even easier still is just remove the sdcard, put into an adapter, then mount that in the sdcard slot on my Macbook. I could probably do this by myself, by using my handheld magnifier to read the bootloader menus. Word's still out on it messing up pico text to speech. I've written the eyes-free email list about that. if that passes I'm good to go! By the way, you never did mention what the largest font size you got when adjusting. Thanks again.
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Old February 3rd, 2012, 03:09 AM   #82 (permalink)
 
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I did see the video on installing CM7 on Triumphhacks.com, but I'm also looking for written instructions on the steps to take. All looks promising, even if I'm fearful of hurting the phone. I think I saw in that video one shot were the fonts were enlarged. that looked cool too. but I still have the above questions in my last reply.

CM7 is stock android Gingerbread (2.3.7) with a bunch of added options and features.

anything thats a feature of android will work, so pico TTS should as well


and i think the guides here on THIS forum are more up to date, and the cm7 roms are more up to date.
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Old February 3rd, 2012, 08:11 AM   #83 (permalink)
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Motorola/VMUSA will not upgrade MT to ICS.

VMUSA wants you to buy a new phone with ICS on it. This is how they make money off of these phones. If they upgrade then phone sales will drop.

I've noticed more sales on VMUSA phones so that means the sales numbers are dropping. Expect new phones with ICS before the year is out.
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Old February 3rd, 2012, 10:25 AM   #84 (permalink)
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pico TTS works fine as it is the default engine when using google voice
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Old February 3rd, 2012, 11:53 AM   #85 (permalink)
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Word's still out on it messing up pico text to speech. I've written the eyes-free email list about that. if that passes I'm good to go!
For natural sounding text-to-speech I would recommend the SVOX voices. I find they work really well in Google Nav, but also the Bible program I use, Tecarta KJV Bible. I would think these voices would work well in other eReader applications that are voice-enabled... I use SVOX's US Gracie.
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Old February 3rd, 2012, 01:46 PM   #86 (permalink)
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Motorola/VMUSA will not upgrade MT to ICS.

VMUSA wants you to buy a new phone with ICS on it. This is how they make money off of these phones. If they upgrade then phone sales will drop.

I've noticed more sales on VMUSA phones so that means the sales numbers are dropping. Expect new phones with ICS before the year is out.
More like they might once a new android version is out and ICS is obsolete... I mean they just started selling phones with gingerbread.
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Old February 4th, 2012, 07:01 PM   #87 (permalink)
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For natural sounding text-to-speech I would recommend the SVOX voices. I find they work really well in Google Nav, but also the Bible program I use, Tecarta KJV Bible. I would think these voices would work well in other eReader applications that are voice-enabled... I use SVOX's US Gracie.
Yeah, I'm considering those voices, but I'm going to try pico first as it's free, and I like the pico UK voice.
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Old February 5th, 2012, 11:26 PM   #88 (permalink)
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For all the people on here saying we're not in the position to demand anything, you're wrong. All we have to do is say if you won't update our phones, we'll cancel our service. That's what I'm emailing them right now. I don't think a company like VM would want to lose customers.
Really? Would you be willing to cancel your $35 or even better (like me) $25 plan? Where is there a better deal for those using less than 300 minutes a month? I have no reason to ever drop my VM plan unless I just really want a different phone.

I know it sucks, but it's the market that we have to live with. There just isn't a ton of true competition in the market. However, things are looking up. As the prepaid market continues to expand, prices are going down and phone price competition is becoming more direct with the lack of subsidies. Since we are hitting a technological plateau or smartphones (or at least in what people need/want), that competition get more direct and parody will increase.

I honestly used to think it would take intervention from the FCC to fix things in the wireless industry, but it appears they are beginning to get better for the consumer on their own. The best thing we can do for this is support the prepaid industry. Consequently, don't cancel your plan or at least if you do switch to another prepaid carrier.
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Old February 6th, 2012, 09:45 AM   #89 (permalink)
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Im ordering a replacement Phone when ever something screws up. Yesterday i called them because my screen went nuts for no reason and they told me i had 1 year replacement warrenty ( didnt know) and just how i did with my mytouch im gonna get another one when ever i please or find a reason to !! i think i got maybe 10 different ones from t mobile. Referbished but who cares! Working and better then the boxed origial one.
We cant force them to give us ics but we can complain and bitch,
ugh speaking to the vm representative yesterday was like talking to a blonde with D cups WOW airhead.
What is a class A replacement phone?
She couldnt telll me IDK was her answer
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Old February 7th, 2012, 12:56 PM   #90 (permalink)
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Yeah, I'm considering those voices, but I'm going to try pico first as it's free, and I like the pico UK voice.
I understand. From the testing I've done, there was no comparison in the TTS quality from either the built-in or Pico and SVOX. You can't go wrong for a few dollars US to get one of the SVOX voices IMHO.
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Old February 15th, 2012, 10:45 PM   #91 (permalink)
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https://forums.motorola.com/pages/00add97d6c

I like how our phone isn't even on their list of devices...that should sum up the chances of getting an update.
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Old February 15th, 2012, 11:01 PM   #92 (permalink)
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I noticed that as well.
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Old February 16th, 2012, 10:26 PM   #93 (permalink)
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I do retain at least a little hope that they will update.
I mean the Intercept came with (I think) 2.1, and it's at 2.2 now. The OV is going to get Gingerbread sometime around the middle of this year, if Wikipedia is to be believed. So maybe VM will see the point in upgrading their highest-end phone.

Although, if Motorola was this lazy with 2.2, a part of me says that if they do put out 2.3 not to expect much in the way of optimization and bugfixes.
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Old February 16th, 2012, 11:56 PM   #94 (permalink)
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I do retain at least a little hope that they will update.
I mean the Intercept came with (I think) 2.1, and it's at 2.2 now. The OV is going to get Gingerbread sometime around the middle of this year, if Wikipedia is to be believed. So maybe VM will see the point in upgrading their highest-end phone.

Although, if Motorola was this lazy with 2.2, a part of me says that if they do put out 2.3 not to expect much in the way of optimization and bugfixes.
I kinda doubt the OV will get GB all though it would be cool. Another thing is VM has to approve the MT getting GB or ICS so it has to be both VM and Motorola who want to upgrade.
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Old February 17th, 2012, 09:56 AM   #95 (permalink)
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You don't "kindly demand" something. You kindly request something
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Old February 17th, 2012, 11:58 AM   #96 (permalink)
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Ayy I just did it (changed working to kindly request), its worth a try, if more people complain then maybe we will be added to the list of upgrade to ICS
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Old February 17th, 2012, 12:51 PM   #97 (permalink)
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You don't "kindly demand" something. You kindly request something
Maybe with other companies... But you don;t know how VM works if you think requesting is gonna do anything...
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Old February 17th, 2012, 02:59 PM   #98 (permalink)
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Sent lots of complaint email and also did a live chat with Motorola advisor and here is what they had to say:
Donna: Hi, my name is Donna. How may I help you?
Me: Hi my name is ***** Motorola release a list of android cellphones getting the update but the Triumph was left off the list? I just want to know if the Virgin Mobile Motorola Triumph people are ever going to get an update to ice cream sandwich 4.0?
Donna: As previously communicated, DROID RAZR, DROID RAZR MAXX, DROID 4, DROID BIONIC, DROID XYBOARD 8.2 and 10.1, and MOTOROLA XOOM WiFI + 3G/4G will be upgraded to ICS. Additional details on timing for these products will be shared at a later date.

To help our customers understand the steps we go through to develop an upgrade, we are describing the high-level process for delivering upgrades below. During this process, we work to ensure that an upgrade is possible, and that it provides a satisfying experience. For each smartphone or tablet currently in the market, you will see updated information on what stage the upgrade plan is in.
* Please note this timing is Motorola Mobility's best estimate and contingent on successful completion of testing.
Donna: Please check this link:
Donna: https://forums.motorola.com/pages/00add97d6c
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Old February 18th, 2012, 11:48 PM   #99 (permalink)
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Here is another response I received from Virgin Mobile

Hello E,

Thanks for contacting Virgin Mobile Customer Care. First, let me extend my apologies for any inconvenience this has caused.

At this moment, unfortunately we do not have a compatible version for the Android 4.0 software for the Motorola Triumph. Motorola company is still working with the android version and it is trying to provide the community a better android software. At this moment Motorola has managed to get the Android 2.2 (Froyo) for this phone and there is not an official updated software yet. Once we have an update, we will be notifying our customers.

We do appreciate your complaints, suggestions and comments, which are vital for us to solve issues and continue improving our service. Virgin Mobile assures you that your comments have already been taken seriously as a way to reach high improvement in customer's satisfaction, which is our highest priority!

If you need additional help, feel free to let us know how we can assist further or contact us at 1-888-322-1122 (or *VM from your handset). You can reach us Monday through Sunday from 4am-9pm PST. As a reminder, please include your Virgin Mobile phone number and account PIN on any reply to us.

Thanks,

George
Virgin Mobile at your Service
Prepaid Unlimited Cell Phone Plans | Android | Smartphone | Broadband | Virgin Mobile
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Old February 19th, 2012, 12:40 PM   #100 (permalink)
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Hi! I've been trolling the forums for awhile but this is my first time posting I just send this message to Virgin Mobile:

Hi! I've had the Optimus V since it was released, and really would like to upgrade my phone. I would love to just jump to the Motorola Triumph, but it seems to be plagued with problems. I am looking for some straight forward questions, no "We don't have that information" or "We'll let you know on our website!" kind of non-answers. Firstly, when is there going to be an update for the Motorola Triumph? You keep saying it's up to Motorola, and Motorola keeps saying it's up to you. Sounds like you both need to have a chat and make up your mind. Secondly, if there isn't going to be an update, would you be able to tell me what phones will be released soon? I hope it's not just those rumored 600mhz ZTE phones..

Also, please do not tell me you're not in the correct department. If that is the case, please contact someone in the correct department, forward them this message, and have them reply.

I'm sorry if this message sounds brash or harsh, it just seems like Virgin Mobile has been giving us customers the run around for quite a few months about these issues.

Thank you.

---
I'll let you know as soon as I get a reply. Just thought I'd share. I really would love to get the Triumph, but short of rooting, it seems destined to fail.
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The Motorola Triumph for Virgin Mobile sports a 4.1-inch screen on a super thin .4-inch body. With a 5MP camera that shoots HD video, a VGA front-facing camera, and HDMI-out, the Triumph offers a great set of features for Virgin Mobile customers ea... Read More



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