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Old October 14th, 2012, 10:35 PM   #1 (permalink)
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Default Can't send MMS. SMS works, but not MMS.

Motorola Triumph, running the MTDEV-CM7 build 20120926. Virgin Mobile.

If I try to send a text message with an attachment, or I try to send a text message to an email address, it gets as far as “Sending…”,and then never sends. I can try to "send" such a message, put my phone aside, and look at it hours later, and it will still say “Sending…”; and of course, the message never reaches its intended recipient.




If I try to send a simple, short text message, to another phone number, with no attachments, everything works exactly as expected; the phone quickly goes from “Sending…” to “Sent:”, and the message does reach its intended recipient.


I also seem to have an issue with receiving attachments via MMS. My wife tried to send me a picture within the last week. I got a message, with a button to download the attachment. When I push that button, it says “Downloading…”, but as with sending an MMS message, it never completes; it just continues to say “Downloading…” until I stop it.


Any ideas?

2012-10-14-20.19.53.jpg

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Last edited by Stigy; October 15th, 2012 at 09:15 AM. Reason: http://androidforums.com/attachments/motorola-triumph/41184d1350271791-cant-send-mms-sms-works-but-not-mms-2012-10-14-20.19.53.jpg
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Old October 15th, 2012, 12:20 AM   #2 (permalink)
 
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Sounds like a setting in your telco's system. So I would contact them.
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Old October 15th, 2012, 01:10 AM   #3 (permalink)
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It looks to me as though you are on wifo. You need to have 3g/4g to send mms. Not sure why but been there myself. It showd zero bars. Hope that helps!
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Old October 15th, 2012, 01:42 AM   #4 (permalink)
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When I have the exact same problem you describe above (Galaxy Nexus on t-mobile USA) it is because mobile data is turned off.

In Jelly Bean it is:
Settings > Data Usage > mobile data

Note that I have to have mobile data turned on PRIOR to sending an MMS OR receiving one. If I receive an MMS with mobile data turned off, I will get the notification of a new message and I will receive the message with a download button. But if I do not have mobile data on prior, the incoming MMS attachment will not be received. Even if I turn it on after the message was received.
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Old October 15th, 2012, 06:51 AM   #5 (permalink)
 
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Quote:
Originally Posted by gtbarry View Post
When I have the exact same problem you describe above (Galaxy Nexus on t-mobile USA) it is because mobile data is turned off.
Makes sense because SMS and MMS are phone protocols, not WiFi protocols.

OTOH, I have sent image files per SMS/MMS when I was on WiFi using the free MySMS app... So I recommend the O.P. try that.
Get it from the Play Store.
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Old October 15th, 2012, 06:53 AM   #6 (permalink)
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Quote:
Originally Posted by mikeca View Post
It looks to me as though you are on wifo. You need to have 3g/4g to send mms. Not sure why but been there myself. It showd zero bars. Hope that helps!
This ^

Quote:
Originally Posted by gtbarry View Post
When I have the exact same problem you describe above (Galaxy Nexus on t-mobile USA) it is because mobile data is turned off.

In Jelly Bean it is:
Settings > Data Usage > mobile data

Note that I have to have mobile data turned on PRIOR to sending an MMS OR receiving one. If I receive an MMS with mobile data turned off, I will get the notification of a new message and I will receive the message with a download button. But if I do not have mobile data on prior, the incoming MMS attachment will not be received. Even if I turn it on after the message was received.
And This ^

For some reason when your phone provider enables you with the ability to send and receive MMS you must have the Mobile Data enabled, even if you are using Wifi, if the Mobile Data is enabled you will be able to receive and send MMS, even if Wifi is showing as your internet on your device.

It is a real pain, as if you do not have it on, the message can hang a lot, even when turning on Mobile Data, and might require a reboot of the device.

Hope this helps.
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Old October 15th, 2012, 06:13 PM   #7 (permalink)
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Quote:
Originally Posted by mikeca View Post
It looks to me as though you are on wifo. You need to have 3g/4g to send mms. Not sure why but been there myself. It showd zero bars. Hope that helps!

Will 2G (Edge) work for MMS?

the VM 3G is so slow, it's almost 2G speed anyway.
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Old October 18th, 2012, 02:40 AM   #8 (permalink)
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Quote:
Originally Posted by mikeca View Post
It looks to me as though you are on wifo. You need to have 3g/4g to send mms. Not sure why but been there myself. It showd zero bars. Hope that helps!
Quote:
Originally Posted by gtbarry View Post
When I have the exact same problem you describe above (Galaxy Nexus on t-mobile USA) it is because mobile data is turned off.

In Jelly Bean it is:
Settings > Data Usage > mobile data

Note that I have to have mobile data turned on PRIOR to sending an MMS OR receiving one. If I receive an MMS with mobile data turned off, I will get the notification of a new message and I will receive the message with a download button. But if I do not have mobile data on prior, the incoming MMS attachment will not be received. Even if I turn it on after the message was received.
Quote:
Originally Posted by Ceverol View Post
Makes sense because SMS and MMS are phone protocols, not WiFi protocols.
Quote:
Originally Posted by Digital Controller View Post
This ^



And This ^

For some reason when your phone provider enables you with the ability to send and receive MMS you must have the Mobile Data enabled, even if you are using Wifi, if the Mobile Data is enabled you will be able to receive and send MMS, even if Wifi is showing as your internet on your device.

It is a real pain, as if you do not have it on, the message can hang a lot, even when turning on Mobile Data, and might require a reboot of the device.

Hope this helps.
This doesn't appear to be relevant.

I do have JuiceDefender on my phone, set to turn various things off when they are not in use. I tried disabling it, and I find that even without JuiceDefender, my 3G goes off when I have a WiFi connection.

Turning off WiFi, and making sure I have a 3G connection up, doesn't seem to make a difference. MMS still doesn't work even then.
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Old October 18th, 2012, 02:52 AM   #9 (permalink)
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Quote:
Originally Posted by whohasaquestio View Post
Will 2G (Edge) work for MMS?

the VM 3G is so slow, it's almost 2G speed anyway.
Edge is a GSM protocol, CDMA's counterpart is 1x rtt, and yes mms will work over it. Just for sh*ts and giggles try sending an mms message to yourself and see what happens.
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Old February 10th, 2014, 01:56 PM   #10 (permalink)
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Default Solution that worked for me: Set APN-type correctly

Hi

I would like to add the solution that worked for me. I was browsing many forums for ages, before I got on the right track. Maybe it will work for you also.

My provider has two sets of APN details: One for internet and one for mms. The tricky part for me, was setting the APN-type correctly.

For the internet APN the type should be set to:
Code:
default,supl
For the mms APN, the type should be set to:
Code:
mms
Furthermore, I deleted all other APN's that those two.

Here are the complete details (for the Danish provider "Bibob"):
internet
Code:
name: Bibob internet DK
APN: internet.bibob.dk
Proxy: Not set
Port: 8080
Username: Not set
Password: Not set
Server: Not set
MMSC: Not set
Mms-proxy: Not set
Mms-port: Not set
MCC: 238
MNC: 02
Authentication Type: Not set
APN-type: default,supl
APN-protocol: IPv4
Carrier: Not set
MVNO-type: None
MVNO-value: Not set
mms:
Code:
name: Bibob MMS DK
APN: mms.bibob.dk
Proxy: Not set
Port: 8080
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mms.telenor.dk
Mms-proxy: 212.88.64.8
Mms-port: 8080
MCC: 238
MNC: 02
Authentication Type: CHAP
APN-type: mms
APN-protocol: IPv4
Carrier: Not set
MVNO-type: None
MVNO-value: Not set
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