FIX your CHARGE PORT issues. Not a big deal!

batvette · November 22nd, 2012, 05:37 PM

I offered this solution in the middle of another thread but didn't push it as I wasn't sure we all had the same problem. Now I'm convinced we do.

The fix to the problem is VERY easy and simple: Over time the tugging and strain on the USB charging port does cause it to expand and get a little sloppy- it's doubtful it's a "solder" problem, soldered connections whether SMT or older through hole design rarely go bad in increments, they either work or they break. You can compensate for the slop in the female connector on the phone by taking a sewing needle (and magnifying glass unless your eyes are sharp) and oh so gently prying up each pair of tension clips on the male charger end just slightly, and repeating this about once a month. Note each side's tensioners are designed differently but they both become depressed over time. You'll note a marked increase in resistance when plugging it in. Doing this ensures the internal conductors make proper connection. This should work for almost all Triumph owners' charging issues, how do we know this? Almost all who complain about this issue will say they tried another charger, either new OEM or a different brand, and the issue improved for a short time then got worse again. That was simply because the tension clips on the other charger became depressed like the previous charger.

Something else to keep up on is the cleanliness of the port itself, look at the conductors with a magnifying glass. If they don't appear bright and shiny (or can't see them at all because of pocket lint) REMOVE THE BATTERY and clean the contacts (contact cleaner is best, alcohol ok too) oh so gently. Best way is a piece of paper soaked with your cleaner, I would not spray contact cleaner on the phone itself.

I've been an electronics tech for many years and always found most issues with electronics devices are external, either plugs are pulled and strain their connections, are dirty, or the device itself overheats due to dust or dust/moisture combine to short internal components. People are looking at software issues of battery charging etc. and that is rarely the case.

I feel sorry for all the folks who sent their phone in and got back someone elses' likely abused phone and experienced the same issues, when the fix was so easy.

(finally noting that the way these companies work they would rather do that than tell customers they need a simple tweak of their equipment. sad and it adds to the cost for all of us)

skearton · November 27th, 2012, 09:15 AM

Quote:

Originally Posted by batvette

I offered this solution in the middle of another thread but didn't push it as I wasn't sure we all had the same problem. Now I'm convinced we do.

The fix to the problem is VERY easy and simple: Over time the tugging and strain on the USB charging port does cause it to expand and get a little sloppy- it's doubtful it's a "solder" problem, soldered connections whether SMT or older through hole design rarely go bad in increments, they either work or they break. You can compensate for the slop in the female connector on the phone by taking a sewing needle (and magnifying glass unless your eyes are sharp) and oh so gently prying up each pair of tension clips on the male charger end just slightly, and repeating this about once a month. Note each side's tensioners are designed differently but they both become depressed over time. You'll note a marked increase in resistance when plugging it in. Doing this ensures the internal conductors make proper connection. This should work for almost all Triumph owners' charging issues, how do we know this? Almost all who complain about this issue will say they tried another charger, either new OEM or a different brand, and the issue improved for a short time then got worse again. That was simply because the tension clips on the other charger became depressed like the previous charger.

Something else to keep up on is the cleanliness of the port itself, look at the conductors with a magnifying glass. If they don't appear bright and shiny (or can't see them at all because of pocket lint) REMOVE THE BATTERY and clean the contacts (contact cleaner is best, alcohol ok too) oh so gently. Best way is a piece of paper soaked with your cleaner, I would not spray contact cleaner on the phone itself.

I've been an electronics tech for many years and always found most issues with electronics devices are external, either plugs are pulled and strain their connections, are dirty, or the device itself overheats due to dust or dust/moisture combine to short internal components. People are looking at software issues of battery charging etc. and that is rarely the case.

I feel sorry for all the folks who sent their phone in and got back someone elses' likely abused phone and experienced the same issues, when the fix was so easy.

(finally noting that the way these companies work they would rather do that than tell customers they need a simple tweak of their equipment. sad and it adds to the cost for all of us)

I believe your statement to be true.

When I had the issue I used pliers and gently squeezed the outside of the charger tip. The gentle pressure on the sides raised the center slightly, and worked for a long time that way. I no longer have my triumph, but my cable still works fine in my new phone too.

havikx · November 27th, 2012, 10:50 PM

Quote:

Originally Posted by batvette

I offered this solution in the middle of another thread but didn't push it as I wasn't sure we all had the same problem. Now I'm convinced we do.

The fix to the problem is VERY easy and simple: Over time the tugging and strain on the USB charging port does cause it to expand and get a little sloppy- it's doubtful it's a "solder" problem, soldered connections whether SMT or older through hole design rarely go bad in increments, they either work or they break. You can compensate for the slop in the female connector on the phone by taking a sewing needle (and magnifying glass unless your eyes are sharp) and oh so gently prying up each pair of tension clips on the male charger end just slightly, and repeating this about once a month. Note each side's tensioners are designed differently but they both become depressed over time. You'll note a marked increase in resistance when plugging it in. Doing this ensures the internal conductors make proper connection. This should work for almost all Triumph owners' charging issues, how do we know this? Almost all who complain about this issue will say they tried another charger, either new OEM or a different brand, and the issue improved for a short time then got worse again. That was simply because the tension clips on the other charger became depressed like the previous charger.

Something else to keep up on is the cleanliness of the port itself, look at the conductors with a magnifying glass. If they don't appear bright and shiny (or can't see them at all because of pocket lint) REMOVE THE BATTERY and clean the contacts (contact cleaner is best, alcohol ok too) oh so gently. Best way is a piece of paper soaked with your cleaner, I would not spray contact cleaner on the phone itself.

I've been an electronics tech for many years and always found most issues with electronics devices are external, either plugs are pulled and strain their connections, are dirty, or the device itself overheats due to dust or dust/moisture combine to short internal components. People are looking at software issues of battery charging etc. and that is rarely the case.

I feel sorry for all the folks who sent their phone in and got back someone elses' likely abused phone and experienced the same issues, when the fix was so easy.

(finally noting that the way these companies work they would rather do that than tell customers they need a simple tweak of their equipment. sad and it adds to the cost for all of us)

Plese make a YouTube video on all of this.