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Old January 15th, 2013, 02:20 AM   #1 (permalink)
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Device(s): LG Nexus 5, Motorola Triumph
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Default Can't receive texts/SMS from other carriers!

Can't seem to solve this problem on a relative's Triumph.

Their Triumph can send/receive SMS & MMS just fine with mine so I assume VM-to-VM works but the problem lies with other carriers.

They tried messaging Verizon, and I think Sprint, phones.
Sending out SMS from their Triumph works fine (i.e. the other people get the sms) but my relative's Triumph cannot receive SMS from other carriers, yet they can receive MMS! Very odd.

Tried wiping cache, factory reset (from both Settings and recovery mode), even rooted and installed latest MTDEV-CM7 build (they had stock) but no dice.
Anyone with advice or similar experience? This is a weird problem

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Old January 15th, 2013, 03:10 AM   #2 (permalink)
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I had something similar happen a long time ago with a different carrier (Page Plus) after I ported my number in from Virgin Mobile. (I have since switched back.) It turned out to be a problem at the network level and the way texts were getting routed, not a problem with the phone.
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Old January 15th, 2013, 02:47 PM   #3 (permalink)
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Yeah it's starting to sound like it's on their end. Thanks for the perspective!

edit: Just wanted to say it ended up fixing itself so it must have been a network issue.
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Last edited by cbcbcbcb; January 16th, 2013 at 03:33 PM.
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The Motorola Triumph for Virgin Mobile sports a 4.1-inch screen on a super thin .4-inch body. With a 5MP camera that shoots HD video, a VGA front-facing camera, and HDMI-out, the Triumph offers a great set of features for Virgin Mobile customers ea... Read More



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