Originally Posted by Sabresfan2630
I got a replacement phone from VM and the problem was still happening so I don't think that it is the phone.
Edit: That link didn't work!
That's faulty logic from a troubleshooting point of view, especially considering VM is giving you a used phone which has likely been subjected to the same wear and tear your old one was. (It's like people who buy a new battery when their car doesn't start and declare it thus can't be the battery. They can and do sell bad batteries-if one cell is defective a new battery won't start your car)
It checked out on their test bench... but with a different charger than yours. The tech probably has a pile of chargers in front of him and as long as one charges it, the phone is fine, right?
My theory is that the phone's charge port has some microcontacts in a D type shell. With repeated plugging and unplugging and off axis tugging, that D shell expands and loses material. Just figure it gets sloppy. Fitting tightly in the D shell however is required for the microcontacts to make good connection. (I'm not sure if the shell itself is a contact point)
Since about the only thing you want to tinker with on the phone end is to make sure those contacts are clean, we can tweek the charger end to make a more secure fit.
The charger end of this connection has a pair of spring metal tabs on each side of its outer shell. In time their position recedes a bit. Each pair is designed differently but they can be pried up carefully with a needle to provide a more secure fit when plugged into the phone, in fact you'll immediately notice more resistance inserting the plug. See:
You'll need to repeat this every month or two but it's definitely solved the problem for me.
I will say sending your phone to VM is probably the last thing I would do, as they are just sending out used phones that check good on their bench- which may be someone else's lemon. Who knows where it's been, maybe it's even been smuggled into prison somewhere. Look up how that's done.