October 10th, 2012, 09:53 AM
Join Date: Sep 2012
Location: Cincinnati, Ohio
Device(s): Nexus 7, Galaxy Nexus (toro) with Mianogen PAC, (RIP) Droid Incredible CM7
Thanked 1,958 Times in 1,366 Posts
Hey there qcshin, i just wanted to welcome you to the forums
I know some support teams are pretty bad about issuing repairs and such but this just sounds like a "We dont know what's wrong with your phone so we are going to make something up" issue.
Personally liquid damage could cause it, but honestly, you have no reason to lie to us, and so I believe your story.
I am not familiar with the Atrix 2, is it a removable battery? because if so have you tried just getting a new battery, i saw your issue had to do with the battery and was just wondering.
Otherwise the only real thing to do is to call customer support at Motorola and complain like hell to the Supervisor and tell them that they are wrong, and yell, moan, and whine until they give you what you want.
I have found this method superior when talking to phone companies who seriously just don't know what is going on...
Hope this helps