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You are now chatting with 'Amanda'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Your Issue ID for this chat is LTK5640539248X
Amanda: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: Question, I have a Samsung Infuse, when i receive a MMS picture it shows as a slide show
Visitor: Is there a way to fix this
Amanda: Please allow me to go through the inquiry.
Visitor: Thank you for your help
Amanda: I understand that you want to change the MMS settings in the phone. Am I correct?
Amanda: Thank you for confirming.
Amanda: Let me check for the information on your request from our database.
Amanda: I have checked the information on your request, MMS settings are default on the phone from the carrier they can't be edited and modified. However are you getting the slide show option for only for single picture or all the pictures in your phone?
Visitor: Single or mulitple pictures
Amanda: Are you facing the issue with all the pictures in your phone?
Visitor: Is there a way to disable the slideshow feature on the phone
Amanda: Let me check it for you.
Visitor: Thank you
Amanda: I will be right with you.
Amanda: Thank you for waiting. I'll be with you in just a moment.
Amanda: Well, I have checked the complete information on your request.
Amanda: It is the default feature on your phone it can not be disabled from the phone.
Amanda: I apologize for the inconvenience caused to you.
Visitor: Can any of this be changed by the carrier
Amanda: I would have surely provided you the information if any settings were available on the phone.
Visitor: Ok thank you for your assitance with this and you have a wonderful night