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Old December 14th, 2012, 10:30 AM   #1 (permalink)
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Default Cracked Screen; No help from Google or Samsung

I had my Nexus 10 for 3 weeks when it slipped off my counter face down and cracked the glass on the screen. I've contacted Google for service; They direct me to Samsung; Which Samsung would direct me to Google. The table still works fine (as long as your are OK with cutting your finger on the screen). Am I out of luck or is there anything else I can do?

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Old December 14th, 2012, 11:12 AM   #2 (permalink)
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you might try a screen protector to "cover" the crack and prevent cuts... other than that, it's time to start looking for a Samsung authorized repair shop or perhaps a laptop repair shop (hopefully they can order & replace your screen). Good luck.
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Old December 14th, 2012, 03:37 PM   #3 (permalink)
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Thanks. Currently, it's living in a giant zipploc bag. I am trying another route through Samsung, don't have time today to wait on hold, maybe monday. I've been posting my mis-adventures on Google's product forum for the world to enjoy!
https://productforums.google.com/forum/#!msg/mobile/3khuNguV_sM/vkZ4VJhGPMgJ
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Old January 23rd, 2013, 10:50 AM   #4 (permalink)
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Have you contacted your credit card company. Sometimes things like this are covered.
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