The Nexus 4 has apparently started shipping, as a few UK members have received theirs and a US member has confirmed he got a shipping email this morning. So, for those of you with shipping info, where's your Nexus at now? I still haven't received a shipping confirmation, but if you have, post your stories here!
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I wrote the wrong postcode... on the order.. stupid me ..
I wrote the address of my university and the postcode of my parents' house ........
So it's wandering somewhere in Enfield now.. this Saturday I'm going back to Enfield and pick it up from the depot!
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I have my tracking number but it doesn't work yet. They said it could take 24 hours for the tracking number to work. I'm hoping it's shipping from somewhere closer than California.
... I just got an email from the play store... and it had nothing to do with this order. Good one, Google. You're funny.
BTW, on a serious note, I realized just after placing my order that the billing address for the order was old and not the same as the credit card I used for the order.
Surely that's fine, right? And if it wasn't, I would think that it would have already cancelled itself. The transaction is still in pending on my credit card. I thought about calling google about it, but am worried they might cancel the order trying to fix it.
Also, I've ordered an N7 through the play store before and I would think that the same billing address discrepancy would have occurred then, too. I should be fine... yep... definitely.
... I just got an email from the play store... and it had nothing to do with this order. Good one, Google. You're funny.
BTW, on a serious note, I realized just after placing my order that the billing address for the order was old and not the same as the credit card I used for the order.
Surely that's fine, right? And if it wasn't, I would think that it would have already cancelled itself. The transaction is still in pending on my credit card. I thought about calling google about it, but am worried they might cancel the order trying to fix it.
Also, I've ordered an N7 through the play store before and I would think that the same billing address discrepancy would have occurred then, too. I should be fine... yep... definitely.
Got that same email. Elation followed by anger mixed with sadness. Google is the ultimate troll.
Just called to check the status. My CC shows the charge is still pending, as does my Google Wallet purchase. The support person said that is because it hasn't shipped yet, and that it probably wouldn't ship til tomorrow. Ugh. Looks like I'm not getting mine until next week.
FYI I live in the midwest and my N4 will be shipping from a warehouse in TX.
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I just checked Dante's Divine Comedy for Smartphones and mine is definitely in purgatory. Now, wait. I'm in purgatory, my phone order is "in progress" which means the one guy who's packing up all these shipments has run out of tape and has to drive his 1987 Toyota to Office Depot for more. He'll be stopping at White Castle for a good 2 hour lunch, too.
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Mine is in Kentucky:
Just read some details from an email from UPS that i signed up for and it says "2nd Day Air." Makes me think that I'll get it on the second day, which is tomorrow since it shipped today right?
Last edited by JunBringer; November 15th, 2012 at 12:28 PM.
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I think I shot myself in the foot. I ordered a Nexus 7 at the same time. If they are going to ship them together, then I bet mine requires special handling.
Just read some details from an email from UPS that i signed up for and it says "2nd Day Air." Makes me think that I'll get it on the second day, which is tomorrow since it shipped today right?
Where do you live? I am in Indiana so I don't understand why mine would be coming from Texas. Kentucky is literally the 3rd closest state in the union to me.
"Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges."
"Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges."
My other phone was lost late October, and I was eagerly awaiting the N4 release, feeling fortunate that I had actually been able to purchase one.
Now it appears that my "Pending" order been shuffled into the next availability window.
To be honest, this has been the worst online shopping experience I've ever had after many years. I consider it a Google experience though, not an Android one.
Last edited by hstroph; November 15th, 2012 at 01:42 PM.
The Following User Says Thank You to hstroph For This Useful Post:
"Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges."
My other phone was lost late October, and I was eagerly awaiting the N4 release, feeling fortunate that I had actually been able to purchase one.
Now it appears that I've been shuffled into the next availability window.
If I get that email I'll be canceling my order and then calling Amex to get a refund. Absolutely ridiculous
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I just called the support line and from what the person could see, my order is still pending and is not backordered. That doesn't give me a ton of hope given how big of a cluster**** this whole launch has been.
I'm also following all of this on xda and one person's talk with customer service indicated that if you haven't got the back-order email yet, then you're probably in the clear.
Another person said they ordered around 8:35 pst and they got the email so it seems random- order time will make no difference. The people that ordered late by f5ing might all get axed though.
It stinks. Google obviously didn't realize the initial demand they would have. I would have thought they would have timed the next wave sooner than 3 weeks and went from there, but who knows.
Given the type of following Nexus devices get, they should have realized that this device would likely have an early surge from enthusiasts before tappering quicker than normal. Now they might push to manufacturer tons of devices only to get hit with a drought in demand after all initial orders are filled.
I'm also following all of this on xda and one person's talk with customer service indicated that if you haven't got the back-order email yet, then you're probably in the clear.
God I hope this is true.
Quote:
Originally Posted by cghodo
Another person said they ordered around 8:35 pst and they got the email so it seems random- order time will make no difference...
Noooo.....I ordered at 8:36 Pacific and was really hoping that the time you ordered would play a factor.
Last edited by lunatic59; November 15th, 2012 at 03:37 PM.
Reason: tag fix
I just called the support line and from what the person could see, my order is still pending and is not backordered. That doesn't give me a ton of hope given how big of a cluster**** this whole launch has been.
I just called also. Pretty much got the same answer as far as, Well you have a 50/50 shot of either being in the backordered bunch, or getting your device in the next few days!
What really gets me is this...
When I started the process of placing my order at say 11:30am I was kicked out of the buy page a few times and actually ended up placing 3 orders all together and was able to cancel 2 of those orders and pretty much keep my original order of a 16gig Nexus 4, and now days later a lot of us are getting back ordered emails. My question is where did all the stock go? Could this all be because they released the device in so many different areas at different times. For instance Australia first, then the UK next, and then the US? Of course the US would suffer if demand was high in the previous areas the phone was released. Why not just pick one day, and one time, and let the chips fall as they may.
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Quote:
Originally Posted by sean76
I just called also. Pretty much got the same answer as far as, Well you have a 50/50 shot of either being in the backordered bunch, or getting your device in the next few days!
What really gets me is this...
When I started the process of placing my order at say 11:30am I was kicked out of the buy page a few times and actually ended up placing 3 orders all together and was able to cancel 2 of those orders and pretty much keep my original order of a 16gig Nexus 4, and now days later a lot of us are getting back ordered emails. My question is where did all the stock go? Could this all be because they released the device in so many different areas at different times. For instance Australia first, then the UK next, and then the US? Of course the US would suffer if demand was high in the previous areas the phone was released. Why not just pick one day, and one time, and let the chips fall as they may.
I don't think they can cross-stock by country. These devices need to be registered with the FCC so I don't think they can take stock from here and use it to fulfill orders in Australia.
Google support was very helpful and informative. If you believe that I have some ocean front property in Tennessee for sale, cheap!
They put me on hold for a couple minutes after I told them I got an email telling me I was on backorder. Their response was, yep, you're on backorder, anything else I can help you with today? I tried to get a timeline, but all they would tell me is they have no information at this time and to stay up to date with my email.
Last edited by Banished Angel; November 15th, 2012 at 03:53 PM.
I haven't gotten an email yet about back orders. My wallet says shipping on the 15th but I haven't received the email with the tracking number. Just have the email that says the order number that's it
Google support was very helpful and informative. If you believe that I have some ocean front property in Tennessee for sale, cheap!
They put me on hold for a couple minutes after I told them I got an email telling me I was on backorder. Their response was, yep, you're on backorder, anything else I can help you with today? I tried to get a timeline, but all they would tell me is they have no information at this time and to stay up to date with my email.
Sorry to hear that man. Hopefully they fill the backorders quick. I'm still in limbo, haven't heard a thing. At this point I'm praying no news is good news. I've got to return my Note II by Thursday. If my phone gets backordered I may just cancel and keep it.
Last edited by Bob Loblaw1; November 15th, 2012 at 04:15 PM.
Sorry to hear that man. Hopefully they fill the backorders quick. I'm still in limbo, haven't heard a thing. At this point I'm praying no news is good news. I've got to return my Note II by Thursday. If my phone gets backordered I may just cancel and keep it.
The Note II is no slouch. Get that thing rooted and throw on Cyanogenmod and you'll forget all about it not being a Nexus. I just have to live without a phone until Google gets their act together.
The Note II is no slouch. Get that thing rooted and throw on Cyanogenmod and you'll forget all about it not being a Nexus. I just have to live without a phone until Google gets their act together.
I love the phone but I can't really afford it and it's way more than I need. I paid $700 cash out the door from T-Mo and I paid $400 out the door for the N4 so that $300 savings will come in handy with the holidays approaching. Yes I have to pay a $50 re-stocking fee but I just look at it as the cost of renting the phone for 30 days while I figured out what I really wanted. That being said, I probably will just bite the bullet and keep it if my N4 gets backordered. I haven't even really messed with the Note yet thinking it was just a rental. Would be interesting to actually look at it in a different light as my new phone
I'm also following all of this on xda and one person's talk with customer service indicated that if you haven't got the back-order email yet, then you're probably in the clear.
I got the same email... Then I called and they told me that it was a mistake and they will ship the phone tomorrow... If I don't get any email saying they shipped the phone I gonna cancel that sh it.
Last edited by Steven58; November 15th, 2012 at 06:07 PM.
Thank you for letting us know the issue you experienced while attempting to order the Nexus 4.
According to our records, you have been able to successfully make your purchase. Your order# XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX. Please expect a shipping confirmation email soon. If this is not the case, or if you're still experiencing issues with this purchase, please feel free to respond to this email.
Best, Bianca
The Google Play Support Team
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Current: Nexus 4 via StraightTalk
Thank you for letting us know the issue you experienced while attempting to order the Nexus 4.
According to our records, you have been able to successfully make your purchase. Your order# XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX. Please expect a shipping confirmation email soon. If this is not the case, or if you're still experiencing issues with this purchase, please feel free to respond to this email.
Best, Bianca
The Google Play Support Team
Lol...so A## Backwards this whole thing ha become! I'm starting to think I may just be better of rocking with my iphone 5 and GS3 for now...
Thank you for letting us know the issue you experienced while attempting to order the Nexus 4.
According to our records, you have been able to successfully make your purchase. Your order# XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX. Please expect a shipping confirmation email soon. If this is not the case, or if you're still experiencing issues with this purchase, please feel free to respond to this email.
Best, Bianca
The Google Play Support Team
Lol...so A## Backwards this whole thing has become! I'm starting to think I may just be better of rocking with my iphone 5 and GS3 for now...
I hope that you guys get your phones soon and the folks that were clogging up the site trying to get phones to sell on eBay have to wait lol :-)
I didn't manage to get one on the day but will wait till they come back in stock, I don't understand why anyone would pay optimus g money for one in eBay, its just a phone and one that will come back in to stock.
Google's handling of this has been terrible, they should have put a pre order system in place, online retailers they clearly aren't, whilst they hand manufacture of the phone over to others they should also consider doing the same with supply, surely amazon would be a better choice even if you had to pay a small handling fee.
Well I think my order didn't go through as a thought it did. I just now checked my bank account and they deposited the money back to my account. Looks like I won't be able to order in 3 weeks. Google really sucks right now. I didn't even get an email saying anything.
Well I think my order didn't go through as a thought it did. I just now checked my bank account and they deposited the money back to my account. Looks like I won't be able to order in 3 weeks. Google really sucks right now. I didn't even get an email saying anything.
Mines too. Working at the bank myself, it doesn't really mean a whole lot. They can still come back and take it. According to google they shouldn't have taken the money yet anyway. It was just a pending transaction, whenever we get a real shipping confirmation, look for them to take it right back out. Don't panic yet.
The Nexus 4 brings comes after months and months of rumors. This is Google's first time partnering with LG to make a Nexus device. The Pure Google smartphone features the latest and greatest Android 4.2 software version, along with stunning spe... Read More
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Nexus 4 Shipping thread: Where is your Nexus?
