Go Back   Android Forums > Android Phones > Nexus 4

Like Tree1Likes
  • 1 Post By shaidtan

test: Reply
 
LinkBack Thread Tools
Old December 8th, 2012, 07:13 AM   #1 (permalink)
Member
Thread Author (OP)
 
Join Date: May 2010
Posts: 219
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default N4 camera pics/flash issues

Why does the N4's camera freeze up once in a while? Sometimes I take it out and just want to take a simple pic, but it doesn't want to take a shot. I have to hard boot the phone in order for the camera to work.

Last night I used my N4 to take pics at night. Instead of taking a picture the camera flash turned on and stayed on until i went to the home screen. At that point the flash turned off, but it still wouldn't take a picture.

Advertisements
dinosaur1 is offline  
Reply With Quote
sponsored links
Old December 8th, 2012, 09:44 AM   #2 (permalink)
Moderati ergo sum
 
lunatic59's Avatar
 
Join Date: Jun 2010
Location: Pennsylvania
Posts: 25,137
 
Device(s): Galaxy Note 10.1 (2014), Nexus 4, Galaxy S II, Captivate, Nexus 1, Nook Color, Asus Transformer T-1
Carrier: AT&T

Thanks: 8,456
Thanked 13,444 Times in 7,355 Posts
Default

As far as I know that is not a widespread issue. Assuming it's not a hardware problem, you might need to do a factory reset. Did you update to 4.2.1 JOP40D?
__________________
_
If the information is useful, Like the post, if the person was helpful, Thank the member.
RULES: Lest we forget | This part of signature intentionally left blank.
_________________________________________________

No Ivory-Billed Woodpeckers were harmed in the composition of this message.
lunatic59 is offline  
Reply With Quote
Old December 8th, 2012, 10:35 AM   #3 (permalink)
Member
Thread Author (OP)
 
Join Date: May 2010
Posts: 219
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by lunatic59 View Post
As far as I know that is not a widespread issue. Assuming it's not a hardware problem, you might need to do a factory reset. Did you update to 4.2.1 JOP40D?
Yes I have 4.2.1. Is it normal for the flash to come on and off each time I press the screen while trying to focus?
dinosaur1 is offline  
Reply With Quote
Old December 8th, 2012, 11:14 AM   #4 (permalink)
Moderati ergo sum
 
lunatic59's Avatar
 
Join Date: Jun 2010
Location: Pennsylvania
Posts: 25,137
 
Device(s): Galaxy Note 10.1 (2014), Nexus 4, Galaxy S II, Captivate, Nexus 1, Nook Color, Asus Transformer T-1
Carrier: AT&T

Thanks: 8,456
Thanked 13,444 Times in 7,355 Posts
Default

Quote:
Originally Posted by dinosaur1 View Post
Yes I have 4.2.1. Is it normal for the flash to come on and off each time I press the screen while trying to focus?
Yep, that's so there's enough light for the camera to focus before is actually takes the shot, but if you turn the flash off, then it doesn't do it.
lunatic59 is offline  
Reply With Quote
Old December 8th, 2012, 11:48 AM   #5 (permalink)
Member
Thread Author (OP)
 
Join Date: May 2010
Posts: 219
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by lunatic59 View Post
Yep, that's so there's enough light for the camera to focus before is actually takes the shot, but if you turn the flash off, then it doesn't do it.
OK, but what would cause the phone to restart while doing this ?
dinosaur1 is offline  
Reply With Quote
Old December 8th, 2012, 01:01 PM   #6 (permalink)
Moderati ergo sum
 
lunatic59's Avatar
 
Join Date: Jun 2010
Location: Pennsylvania
Posts: 25,137
 
Device(s): Galaxy Note 10.1 (2014), Nexus 4, Galaxy S II, Captivate, Nexus 1, Nook Color, Asus Transformer T-1
Carrier: AT&T

Thanks: 8,456
Thanked 13,444 Times in 7,355 Posts
Default

Quote:
Originally Posted by dinosaur1 View Post
OK, but what would cause the phone to restart while doing this ?
Either a software glitch or a hardware fault. Try a different camera app and see if it does the same thing.
lunatic59 is offline  
Reply With Quote
Old December 8th, 2012, 01:56 PM   #7 (permalink)
Member
Thread Author (OP)
 
Join Date: May 2010
Posts: 219
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by lunatic59 View Post
Either a software glitch or a hardware fault. Try a different camera app and see if it does the same thing.
Any recommended app out there?
dinosaur1 is offline  
Reply With Quote
Old December 8th, 2012, 03:29 PM   #8 (permalink)
Moderati ergo sum
 
lunatic59's Avatar
 
Join Date: Jun 2010
Location: Pennsylvania
Posts: 25,137
 
Device(s): Galaxy Note 10.1 (2014), Nexus 4, Galaxy S II, Captivate, Nexus 1, Nook Color, Asus Transformer T-1
Carrier: AT&T

Thanks: 8,456
Thanked 13,444 Times in 7,355 Posts
Default

I've always liked Vignette.
lunatic59 is offline  
Reply With Quote
Old December 8th, 2012, 03:37 PM   #9 (permalink)
Member
Thread Author (OP)
 
Join Date: May 2010
Posts: 219
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by lunatic59 View Post
I've always liked Vignette.
Looks like it is a widespread problem. Many reporting it here.

Issue 40996 - android - Nexus 4 - Camera App Stops Taking Photos (4.2.1) - Android - An Open Handset Alliance Project - Google Project Hosting
dinosaur1 is offline  
Reply With Quote
Old December 8th, 2012, 06:45 PM   #10 (permalink)
Member
Thread Author (OP)
 
Join Date: May 2010
Posts: 219
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Any others?
dinosaur1 is offline  
Reply With Quote
sponsored links
Old December 8th, 2012, 06:59 PM   #11 (permalink)
Moderati ergo sum
 
lunatic59's Avatar
 
Join Date: Jun 2010
Location: Pennsylvania
Posts: 25,137
 
Device(s): Galaxy Note 10.1 (2014), Nexus 4, Galaxy S II, Captivate, Nexus 1, Nook Color, Asus Transformer T-1
Carrier: AT&T

Thanks: 8,456
Thanked 13,444 Times in 7,355 Posts
Default

I don't take a lot of pictures so I really can't tell you which would be the best to try. I wouldn't call 4 people reporting it a "widespread" problem, but it does appear to be an issue. Since setting the camera from still to video and then back seems to fix it -- at least temporarily -- then I'd have to think it's a software issue.
lunatic59 is offline  
Reply With Quote
Old December 8th, 2012, 07:01 PM   #12 (permalink)
Member
Thread Author (OP)
 
Join Date: May 2010
Posts: 219
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by lunatic59 View Post
I don't take a lot of pictures so I really can't tell you which would be the best to try. I wouldn't call 4 people reporting it a "widespread" problem, but it does appear to be an issue. Since setting the camera from still to video and then back seems to fix it -- at least temporarily -- then I'd have to think it's a software issue.
What scares me is how many haven't reported it yet. Plus many shipments are just starting to arrive.
dinosaur1 is offline  
Reply With Quote
Old December 8th, 2012, 07:05 PM   #13 (permalink)
Moderati ergo sum
 
lunatic59's Avatar
 
Join Date: Jun 2010
Location: Pennsylvania
Posts: 25,137
 
Device(s): Galaxy Note 10.1 (2014), Nexus 4, Galaxy S II, Captivate, Nexus 1, Nook Color, Asus Transformer T-1
Carrier: AT&T

Thanks: 8,456
Thanked 13,444 Times in 7,355 Posts
Default

It hasn't happened to me. While I may have only taken 50 or so pictures so far, it hasn't locked or crashed once for me. I would think if it was common to all of them there'd be a big noise out there about it. I don't mean to diminish your problems, since this is obviously not the way it's supposed to work, but I can't duplicate it nor have i heard of it before your post.

Any other N4 owners want to weigh in?
lunatic59 is offline  
Reply With Quote
Old December 8th, 2012, 07:12 PM   #14 (permalink)
Member
 
Join Date: Jan 2012
Location: New York
Gender: Male
Posts: 257
 
Device(s): Nexus 4
Carrier: T-Mobile

Thanks: 33
Thanked 19 Times in 10 Posts
Default

My camera works fine.
Speeds03 is offline  
Reply With Quote
Old December 8th, 2012, 08:58 PM   #15 (permalink)
Member
Thread Author (OP)
 
Join Date: May 2010
Posts: 219
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by lunatic59 View Post
It hasn't happened to me. While I may have only taken 50 or so pictures so far, it hasn't locked or crashed once for me. I would think if it was common to all of them there'd be a big noise out there about it. I don't mean to diminish your problems, since this is obviously not the way it's supposed to work, but I can't duplicate it nor have i heard of it before your post.

Any other N4 owners want to weigh in?
Am I supposed to be able to see the Camera app under Settings>Apps>All?
dinosaur1 is offline  
Reply With Quote
Old December 8th, 2012, 09:01 PM   #16 (permalink)
Moderati ergo sum
 
lunatic59's Avatar
 
Join Date: Jun 2010
Location: Pennsylvania
Posts: 25,137
 
Device(s): Galaxy Note 10.1 (2014), Nexus 4, Galaxy S II, Captivate, Nexus 1, Nook Color, Asus Transformer T-1
Carrier: AT&T

Thanks: 8,456
Thanked 13,444 Times in 7,355 Posts
Default

Quote:
Originally Posted by dinosaur1 View Post
Am I supposed to be able to see the Camera app under Settings>Apps>All?
I don't see it on mine, so I guess the answer would be no,
lunatic59 is offline  
Reply With Quote
Old December 8th, 2012, 09:11 PM   #17 (permalink)
Member
Thread Author (OP)
 
Join Date: May 2010
Posts: 219
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by lunatic59 View Post
I don't see it on mine, so I guess the answer would be no,
Here is Google's instructions to me today. What are we missing then?

Thank you for contacting us. I'm sorry you're experiencing problems with your device.

If you will go to settings> Apps> swipe over to the right to All Apps> find Camera app and try clearing cache and data. If that doesn't work try a factory data reset, the instructions are listed below.
dinosaur1 is offline  
Reply With Quote
Old December 8th, 2012, 09:33 PM   #18 (permalink)
Moderati ergo sum
 
lunatic59's Avatar
 
Join Date: Jun 2010
Location: Pennsylvania
Posts: 25,137
 
Device(s): Galaxy Note 10.1 (2014), Nexus 4, Galaxy S II, Captivate, Nexus 1, Nook Color, Asus Transformer T-1
Carrier: AT&T

Thanks: 8,456
Thanked 13,444 Times in 7,355 Posts
Default

I don't think we are missing anything. the stock camera app doesn't seem to be listed. I just checked on my SGS2 and the camera is not listed there either. Apparently Google support staff have a script that isn't 100% appropriate.

Did you try an alternate camera app?
lunatic59 is offline  
Reply With Quote
Old December 8th, 2012, 09:36 PM   #19 (permalink)
Member
Thread Author (OP)
 
Join Date: May 2010
Posts: 219
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by lunatic59 View Post
I don't think we are missing anything. the stock camera app doesn't seem to be listed. I just checked on my SGS2 and the camera is not listed there either. Apparently Google support staff have a script that isn't 100% appropriate.

Did you try an alternate camera app?
I did a factory reset so I would like to try it out. Before that I tried a camera app and it my flash didn't turn on at all.
dinosaur1 is offline  
Reply With Quote
Old December 9th, 2012, 12:13 AM   #20 (permalink)
Junior Member
 
Join Date: Mar 2010
Posts: 73
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 20 Times in 14 Posts
Default

As of 4.1 the camera and gallery apps are combined into the gallery app. If you want to follow Google's instructions substitute gallery for camera.
lunatic59 likes this.
shaidtan is offline  
Reply With Quote
The Following User Says Thank You to shaidtan For This Useful Post:
lunatic59 (December 9th, 2012)
sponsored links
Old December 9th, 2012, 10:24 AM   #21 (permalink)
Member
Thread Author (OP)
 
Join Date: May 2010
Posts: 219
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

I didn't that, thanks. My next question is sometimes when I use the Gallery app why does it revert to the camera when I am trying to look at the Gallery pics? This happens right after I take a picture and want to look at the picture that I just took.
dinosaur1 is offline  
Reply With Quote
Reply

Nexus 4
Current Rating:
Rate this Phone:

The Nexus 4 brings comes after months and months of rumors. This is Google's first time partnering with LG to make a Nexus device. The Pure Google smartphone features the latest and greatest Android 4.2 software version, along with stunning spe... Read More



Go Back   Android Forums > Android Phones > Nexus 4
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 02:10 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.