Go Back   Android Forums > Android Phones > Nexus 4

test: Reply
 
LinkBack Thread Tools
Old April 30th, 2013, 07:05 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Feb 2010
Posts: 65
 
Device(s):
Carrier: Not Provided

Thanks: 12
Thanked 6 Times in 4 Posts
Default how to restore N4 to factory?

My original N4 dropped, shattered and stopped working. So I bought another one on craigslist. It looks like its been rooted because its running cyanogen with a March build. I went to settings to do a factory reset but it remains cyanogen. My issue is everything works great except when it's making/receiving a call the screen goes black and i can't get it back until the call ends.

I'm thinking about trying to get the phone back to factory settings to see if that will fix the issue but don't know how? Any suggestions?

Advertisements
caneaddict is offline  
Reply With Quote
sponsored links
Old April 30th, 2013, 07:09 PM   #2 (permalink)
AF's resident panda
 
iTzKPanda's Avatar
 
Join Date: Nov 2011
Location: Tampa, FL
Gender: Male
Posts: 1,017
 
Device(s): Stock & Rooted Galaxy Note 3
Carrier: Sprint

Thanks: 373
Thanked 546 Times in 315 Posts
Default

You'd have to flash a stock firmware via Desktop Odin according to what Android version and Kernel you are on.
__________________
Aspiring musician - Phone fanatic - Gamer

Don't forget to read the forum rules.
Report any suspicious or illegal behavior.
Thank someone if they help you.
iTzKPanda is offline  
Reply With Quote
Old April 30th, 2013, 07:16 PM   #3 (permalink)
Moderator
 
jhawkkw's Avatar
 
Join Date: Jul 2011
Location: Rochester, NY
Posts: 10,323
 
Device(s): Nexus 5, HP 14 Chomebook w/ HSPA+, Google Glass, LTE Nexus 7(2013), Chromecast
Carrier: T-Mobile USA

Thanks: 3,154
Thanked 7,007 Times in 3,773 Posts
Default

Quote:
Originally Posted by iTzKPanda View Post
You'd have to flash a stock firmware via Desktop Odin according to what Android version and Kernel you are on.
Odin doesn't work on the Nexus 4, that only works on Samsung phones.

To restore it to stock, you can use wugs Nexus toolkit or you can follow my guide here: [Guide]How to flash a Nexus Factory Image manually.
__________________
Site Rules/Guidelines / Meet the Team
If something needs attention, Report it .
If someone helped you, hit to show it.

Current Devices: Nexus 5, HP 14 Chromebook (Data Enabled), Google Glass, (2013) LTE Nexus 7, Chromecast
Retired: Samsung Fascinate, Droid Charge, Galaxy Nexus, (2012) WiFi Nexus 7, Asus TF700, Nexus 4, Logitech Revue
jhawkkw is offline  
Reply With Quote
The Following 2 Users Say Thank You to jhawkkw For This Useful Post:
D-U-R-X (May 5th, 2013), iTzKPanda (April 30th, 2013)
Old April 30th, 2013, 07:17 PM   #4 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Feb 2010
Posts: 65
 
Device(s):
Carrier: Not Provided

Thanks: 12
Thanked 6 Times in 4 Posts
Default

thank you, but i'm new to this and don't know desktop odin or how to flash. is there a simple guide? i went to xda-developers forum but the information was based on having a deep knowledge of rooting which i don't have.
caneaddict is offline  
Reply With Quote
Old April 30th, 2013, 07:18 PM   #5 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Feb 2010
Posts: 65
 
Device(s):
Carrier: Not Provided

Thanks: 12
Thanked 6 Times in 4 Posts
Default

Quote:
Originally Posted by jhawkkw View Post
Odin doesn't work on the Nexus 4, that only works on Samsung phones.

To restore it to stock, you can use wugs Nexus toolkit or you can follow my guide here: [Guide]How to flash a Nexus Factory Image manually. - Android Forums
any other solution?
caneaddict is offline  
Reply With Quote
Old April 30th, 2013, 07:20 PM   #6 (permalink)
Moderator
 
jhawkkw's Avatar
 
Join Date: Jul 2011
Location: Rochester, NY
Posts: 10,323
 
Device(s): Nexus 5, HP 14 Chomebook w/ HSPA+, Google Glass, LTE Nexus 7(2013), Chromecast
Carrier: T-Mobile USA

Thanks: 3,154
Thanked 7,007 Times in 3,773 Posts
Default

Quote:
Originally Posted by caneaddict View Post
any other solution?
Wugs toolkit takes a lot of the work out of it, where all you have to do is configure drivers. This is assuming you're running Windows.
jhawkkw is offline  
Reply With Quote
Old April 30th, 2013, 07:21 PM   #7 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Feb 2010
Posts: 65
 
Device(s):
Carrier: Not Provided

Thanks: 12
Thanked 6 Times in 4 Posts
Default

Quote:
Originally Posted by jhawkkw View Post
Wugs toolkit takes a lot of the work out of it, where all you have to do is configure drivers. This is assuming you're running Windows.

where can i find wugs toolkit and the process to follow?
caneaddict is offline  
Reply With Quote
Old April 30th, 2013, 07:29 PM   #8 (permalink)
Moderator
 
jhawkkw's Avatar
 
Join Date: Jul 2011
Location: Rochester, NY
Posts: 10,323
 
Device(s): Nexus 5, HP 14 Chomebook w/ HSPA+, Google Glass, LTE Nexus 7(2013), Chromecast
Carrier: T-Mobile USA

Thanks: 3,154
Thanked 7,007 Times in 3,773 Posts
Default

Quote:
Originally Posted by caneaddict View Post
where can i find wugs toolkit and the process to follow?
http://www.wugfresh.com/nrt/

Once you download it, install it like a normal program. Then once it is installed, select Nexus 4 and any build. Then you'll want to select the option to configure the drivers. It should give you step by step instructions to do so. Once you have configure the drivers, you can select the option to restore to stock + unroot. That should take care of it.
jhawkkw is offline  
Reply With Quote
The Following User Says Thank You to jhawkkw For This Useful Post:
D-U-R-X (May 5th, 2013)
Old April 30th, 2013, 07:35 PM   #9 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Feb 2010
Posts: 65
 
Device(s):
Carrier: Not Provided

Thanks: 12
Thanked 6 Times in 4 Posts
Default

Quote:
Originally Posted by jhawkkw View Post
Nexus Root Toolkit v1.6.3 | WugFresh

Once you download it, install it like a normal program. Then once it is installed, select Nexus 4 and any build. Then you'll want to select the option to configure the drivers. It should give you step by step instructions to do so. Once you have configure the drivers, you can select the option to restore to stock + unroot. That should take care of it.
awesome, going to try now
caneaddict is offline  
Reply With Quote
Old April 30th, 2013, 07:38 PM   #10 (permalink)
Moderator
 
jhawkkw's Avatar
 
Join Date: Jul 2011
Location: Rochester, NY
Posts: 10,323
 
Device(s): Nexus 5, HP 14 Chomebook w/ HSPA+, Google Glass, LTE Nexus 7(2013), Chromecast
Carrier: T-Mobile USA

Thanks: 3,154
Thanked 7,007 Times in 3,773 Posts
Default

Quote:
Originally Posted by caneaddict View Post
awesome, going to try now
Alright, if you need more assistance, feel free to ask questions.
jhawkkw is offline  
Reply With Quote
sponsored links
Old April 30th, 2013, 08:55 PM   #11 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Feb 2010
Posts: 65
 
Device(s):
Carrier: Not Provided

Thanks: 12
Thanked 6 Times in 4 Posts
Default

wow developer's are great. i used the wugfresh process and it really does lead you step by step through everything. I'm now back to stock and am about to donate to wugfresh.

sadly none of this fixed my problem, maybe it's a hardware issue. every time i place or receive a call as soon as it connects the screen goes dark and there is no way to get it back until the call disconnects ... the other party has to disconnect because i can't end the call from my side.
caneaddict is offline  
Reply With Quote
Old April 30th, 2013, 09:17 PM   #12 (permalink)
Moderator
 
jhawkkw's Avatar
 
Join Date: Jul 2011
Location: Rochester, NY
Posts: 10,323
 
Device(s): Nexus 5, HP 14 Chomebook w/ HSPA+, Google Glass, LTE Nexus 7(2013), Chromecast
Carrier: T-Mobile USA

Thanks: 3,154
Thanked 7,007 Times in 3,773 Posts
Default

Quote:
Originally Posted by caneaddict View Post
wow developer's are great. i used the wugfresh process and it really does lead you step by step through everything. I'm now back to stock and am about to donate to wugfresh.

sadly none of this fixed my problem, maybe it's a hardware issue. every time i place or receive a call as soon as it connects the screen goes dark and there is no way to get it back until the call disconnects ... the other party has to disconnect because i can't end the call from my side.
Sounds like the sensor that determines how the device is positioned is misreading or something. The screen is suppose to turn off while on call and up next to your ear, then turn back on when you pull it back away from your ear. Weird
jhawkkw is offline  
Reply With Quote
Old May 1st, 2013, 03:23 AM   #13 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 27,270
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,350
Thanked 16,351 Times in 8,750 Posts
Default

Download an app called Elixir 2.

Run it, head to sensor and start the proximity sensor test. Looking directly at the screen, on your left at the top, there are what appear to be 2 lenses (they're the light and proximity sensors), if you cover them with your finger, does the text in Elixir change from Near to Far.

Likewise, if you run the light test, does the value change when you place your finger over the sensor?
__________________
Site Rules & Guidelines / Staff List / Ask the Staff
Want to bring naughty posts to our attention? Use:
Be respectful to each other - That's what we're all about.
El Presidente is offline  
Reply With Quote
The Following 2 Users Say Thank You to El Presidente For This Useful Post:
D-U-R-X (May 5th, 2013), jhawkkw (May 1st, 2013)
Reply

Nexus 4
Current Rating:
Rate this Phone:

The Nexus 4 brings comes after months and months of rumors. This is Google's first time partnering with LG to make a Nexus device. The Pure Google smartphone features the latest and greatest Android 4.2 software version, along with stunning spe... Read More



Go Back   Android Forums > Android Phones > Nexus 4
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 06:05 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.