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Old November 4th, 2013, 06:54 AM   #1 (permalink)
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Default Help with rooting

Hello

I thought I'd root my Nexus 5, I rebooted into bootloader/fastboot and unlocked the bootlader using:

fastboot oem unlock

Then I flashed the recovery:

fastboot flash recovery openrecovery-twrp-2.6.3.0-hammerhead.img

Then I rebooted to recovery and pushed my super user zip to the sdcard:

adb push ./UPDATE-SuperSU-v1.65.zip /sdcard/

but when i go to install this zip (using the install option in TWRP) I get:

Updating partition details....
E: unable to mount storage
Error flashing zip '/sdcard/UPDATE-SuperSU-v1.65.zip
Updating partition details....
E: unable to mount storage

and a message saying Failed

I have tried rebooting into bootloader/fastboot and reflashing the recovery image but no change..

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Old November 4th, 2013, 07:07 AM   #2 (permalink)
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You might just try installing the SuperSU app by Chainfire in the Play Store.
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Old November 4th, 2013, 07:12 AM   #3 (permalink)
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I can't boot into system
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Old November 4th, 2013, 07:15 AM   #4 (permalink)
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Recovery might be a bit buggy since it's so early, try using Playful God's version of cwm recovery he provided in another thread to flash it.
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Old November 4th, 2013, 07:21 AM   #5 (permalink)
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Originally Posted by jhawkkw View Post
Recovery might be a bit buggy since it's so early, try using Playful God's version of cwm recovery he provided in another thread to flash it.
Thanks for the suggestion, I just tried that, it boots into recovery, i can highlight options using vol up and down, but can't actually select them (the power button won't work on it)..
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Old November 4th, 2013, 09:09 AM   #6 (permalink)
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Thanks for the suggestion, I just tried that, it boots into recovery, i can highlight options using vol up and down, but can't actually select them (the power button won't work on it)..
(maybe) Is it a touch-enabled recovery?
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Old November 4th, 2013, 09:13 AM   #7 (permalink)
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Thanks for the suggestion, I just tried that, it boots into recovery, i can highlight options using vol up and down, but can't actually select them (the power button won't work on it)..
Leave a comment for PG in his thread so that he can see that and make an adjustment.
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Old November 4th, 2013, 09:16 AM   #8 (permalink)
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(maybe) Is it a touch-enabled recovery?
tried that too
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Old November 4th, 2013, 11:12 AM   #9 (permalink)
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It looks like it can't mount /storage. Have you tried going into the Mounts portion of TWRP and manually mounting storage?

Also, there should be an option to push the log file to SD. That could be very helpful for the developers in debugging it
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Old November 4th, 2013, 12:02 PM   #10 (permalink)
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It is in a drawer now and I have ordered a new one from Google (a 32GB this one is 16GB) one this time. I will fix the one in the drawer sometime when the development community has matured/got bigger.

I did try manually mounting
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Old November 4th, 2013, 12:48 PM   #11 (permalink)
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twrp released an update, 2.6.3.1. Give that a try.
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Old November 4th, 2013, 12:54 PM   #12 (permalink)
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I've put a warning on our root guide until we get a confirmation that one of the recoveries is working as expected
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Old November 4th, 2013, 12:55 PM   #13 (permalink)
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Yeah, can't test until tomorrow.
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Old November 4th, 2013, 01:18 PM   #14 (permalink)
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Originally Posted by jhawkkw View Post
twrp released an update, 2.6.3.1. Give that a try.
still no internal storage :/ at least I had some Google shares to sell to get a new phone! Now to wait for Google Play!
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Old November 4th, 2013, 02:35 PM   #15 (permalink)
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Dang, that's upsetting. I guess the other option would be to try Chainfire's CF-Auto Root exploit while we wait for a working recovery. I hate automated tools though because I hate surrendering control, lol. Just make sure you grab the correct version to avoid a hard brick.
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Old November 4th, 2013, 02:40 PM   #16 (permalink)
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Dang, that's upsetting. I guess the other option would be to try Chainfire's CF-Auto Root exploit while we wait for a working recovery. I hate automated tools though because I hate surrendering control, lol. Just make sure you grab the correct version to avoid a hard brick.

Yes, and automated tools are usually windows based and I use Linux.

Going back to my HTC One S feels weird even after two days of the Nexus.
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Old November 5th, 2013, 09:39 AM   #17 (permalink)
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Quote:
Originally Posted by jhawkkw View Post
Dang, that's upsetting. I guess the other option would be to try Chainfire's CF-Auto Root exploit while we wait for a working recovery. I hate automated tools though because I hate surrendering control, lol. Just make sure you grab the correct version to avoid a hard brick.
Chainfire's root method doesn't use an exploit. It just boots an insecure kernel.

It's now available if anyone needs it for windows, linux, and mac.

How to root the Nexus 5
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Old November 5th, 2013, 11:02 PM   #18 (permalink)
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Yeah I am having a prob with a custom recovery myself.
Will work on it tomorrow.
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Old November 5th, 2013, 11:09 PM   #19 (permalink)
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Quote:
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I've put a warning on our root guide until we get a confirmation that one of the recoveries is working as expected


[RECOVERY][CWMR][Unofficial] Clockworkmod Recovery for the Nexus 5
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Old November 6th, 2013, 07:57 AM   #20 (permalink)
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^It works, so now we can use the manual method.
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Old November 6th, 2013, 07:58 AM   #21 (permalink)
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Quote:
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twrp released an update, 2.6.3.1. Give that a try.
I'll raise your 2.6.3.1 to a 2.6.3.2
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Old November 6th, 2013, 08:04 AM   #22 (permalink)
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A word of caution, Titanium backup doesn't recognize the pro key.
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Old November 6th, 2013, 08:13 AM   #23 (permalink)
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A word of caution, Titanium backup doesn't recognize the pro key.
Really? Mine did.
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Old November 6th, 2013, 08:24 AM   #24 (permalink)
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Really? Mine did.
Alright, now this is upsetting. Why isn't it working then?
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Old November 6th, 2013, 08:33 AM   #25 (permalink)
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Alright, now this is upsetting. Why isn't it working then?
Try uninstalling and re-installing the key.
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Old November 6th, 2013, 08:56 AM   #26 (permalink)
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Try uninstalling and re-installing the key.
Did that twice already, GF is having the same issue on her phone with a fresh install of both.
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Old November 6th, 2013, 08:58 AM   #27 (permalink)
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Quote:
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I've put a warning on our root guide until we get a confirmation that one of the recoveries is working as expected
For the record, I rooted last night and made a nandroid backup. Had no issues with twrp.
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Old November 6th, 2013, 09:17 AM   #28 (permalink)
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Did that twice already, GF is having the same issue on her phone with a fresh install of both.
Clear data + cache in the app (TiBu)?
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Old November 6th, 2013, 09:26 AM   #29 (permalink)
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Clear data + cache in the app (TiBu)?
That made it work for me, but not my GF. It's not even checking for the license at startup.
Edit: Got it to work. that was a pain. It's probably a bug because I've never had that issue with a phone, let alone 2.
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Old November 6th, 2013, 11:45 AM   #30 (permalink)
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That made it work for me, but not my GF. It's not even checking for the license at startup.
Edit: Got it to work. that was a pain. It's probably a bug because I've never had that issue with a phone, let alone 2.
I'm glad that it started working for you
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Old November 6th, 2013, 11:46 AM   #31 (permalink)
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I'm glad that it started working for you
Yeah, it was so weird.
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Old November 6th, 2013, 11:59 AM   #32 (permalink)
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A word of caution, Titanium backup doesn't recognize the pro key.
I had the same issue when restoring the pro key from tibu.

I uninstalled the pro key and installed from the play store and it recognized instantly.

I've found I've had issues restoring apps from tibu on the new device. I've been installing everything from the play store and then just restoring the data with tibu and all is well.
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Old November 6th, 2013, 12:56 PM   #33 (permalink)
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I had the same issue when restoring the pro key from tibu.

I uninstalled the pro key and installed from the play store and it recognized instantly.

I've found I've had issues restoring apps from tibu on the new device. I've been installing everything from the play store and then just restoring the data with tibu and all is well.
I restored backups from my S4 and everything is peachy.
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Old November 6th, 2013, 12:58 PM   #34 (permalink)
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Try unallowing Google to verify apps in security settings if you're having problems restoring.
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Old November 26th, 2013, 04:08 AM   #35 (permalink)
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A little update, I ended up getting a 32GB Black and was able to sell my 16GB. I tried rooting my 32GB and exactly the same happened! So I reread the instructions and notice a bit that after flashing recovery reboot into bootloader before rebooting into recovery.

I did this and all is well now.

I feel a bit silly though!!
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Old November 28th, 2013, 06:12 AM   #36 (permalink)
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I'm having exactly the same problem as you now. No storage directory, can't mount anything and now can't adb sideload. I am in SDK Manager updating everything now in the hope I can adb sideload SuperSU.

I'm so nervous and I'm sweating buckets!
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Old November 28th, 2013, 06:20 AM   #37 (permalink)
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Reboot into bootloader, reflash recovery, reboot back into bootloader, then choose recovery in bootloader, once it has booted into recovery adb push the superSU zip then flash it
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Old November 28th, 2013, 06:30 AM   #38 (permalink)
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Updated everything I needed to in SDK Manager but when I try adb sideload or adb push it says error device not found. Really don't know what to do now...
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Old November 28th, 2013, 06:38 AM   #39 (permalink)
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What's the phone doing? In bootloader or in recovery?
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Old November 28th, 2013, 06:38 AM   #40 (permalink)
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Reboot into bootloader, reflash recovery, reboot back into bootloader, then choose recovery in bootloader, once it has booted into recovery adb push the superSU zip then flash it
Hey thanks for your reply. Followed that exactly but it says error: device not found.

When I type fastboot devices it displays: 03afbca80935a851

No other command works, keeps saying device not found...

Man, have I bricked my phone?
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Old November 28th, 2013, 06:40 AM   #41 (permalink)
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Within TWRP I've gone to Advanced, ADB Sideload, swiped to start sideload, but it says Failed and:

E:Unable to mount '/cache'
E:Unable to mount storage.
E:Unable to mount 'cache'
E:Unable to mount 'cache'
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Old November 28th, 2013, 06:46 AM   #42 (permalink)
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What's the phone doing? In bootloader or in recovery?
Bootloader is accessible any time and I can put different recoveries on it no problem (TWRP and CWRM).
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Old November 28th, 2013, 07:35 AM   #43 (permalink)
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Flash the factory image and start fresh. One the device reboots, download the su file and try flashing twrp through fastboot and do the normal procedure.
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Old November 28th, 2013, 08:13 AM   #44 (permalink)
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Wow what a massive panic and stressful few hours that was. I took your advice jhawkkw and downloaded the factory image from: https://developers.google.com/android/nexus/images#hammerheadkrt16m

Followed this step-by-step guide here: How to: Flash Nexus 5 Factory Images | Droid Life

After 'fastboot -w update image-hammerhead-krt16m.zip' it automatically rebooted and it showed the four coloured circles bootscreen for about five minutes, thinking it had failed! But it finally moved and I was given the welcome screen like turning it on for the first time.

I have never felt so sick with stress before. I've worked so hard to save up the money to treat myself to a new phone and I honestly thought I had just thrown 300 down the toilet. I'm at work and have literally not been able to focus on anything else for the last four hours!

At least I have a working phone back!

I think I'll leave root alone for a while until I build up the confidence to try again! I don't really know where I went wrong. bigt said reboot back into bootloader after flashing a recovery instead of going straight to recovery, but surely there would be hundreds of other people having the same problem?

Thanks guys and sorry for my panic and frantic posts. I was desperate to get it working!
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Old November 28th, 2013, 08:24 AM   #45 (permalink)
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after unlocking the bootloader, did you let the device boot back up fully before trying to flash recovery?
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Old November 28th, 2013, 08:46 AM   #46 (permalink)
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after unlocking the bootloader, did you let the device boot back up fully before trying to flash recovery?
No I don't think I did to be honest.

Should I have unlocked the bootloader, then rebooted fully into Android and then gone back into fastboot mode to flash a recovery?
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Old November 28th, 2013, 08:53 AM   #47 (permalink)
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No I don't think I did to be honest.

Should I have unlocked the bootloader, then rebooted fully into Android and then gone back into fastboot mode to flash a recovery?
Yeah, that is a common issue that I see when people first attempt to root which is why I guessed it was that. It's because the unlock invokes a wipe and the device needs to boot back up to re-establish the file system. That's why you were getting errors in recovery about not being able to mount/find folders and what not.

Since the device was unlocked & flashed back to stock and you booted it up properly, you shouldn't have any issues picking back up at downloading the su file and flashing recovery to flash it.
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Old November 28th, 2013, 09:30 AM   #48 (permalink)
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Ah right, yeh that makes sense. I might try it again soon. I don't feel sick anymore and my stress level is certainly back to normal!

Do you think the tutorial/guide can be altered to show this important step?

jhawkkw thank you for your suggestions and help, it is appreciated, and you bigt for your replies too.
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Old November 28th, 2013, 09:33 AM   #49 (permalink)
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Ah right, yeh that makes sense. I might try it again soon. I don't feel sick anymore and my stress level is certainly back to normal!

Do you think the tutorial/guide can be altered to show this important step?

jhawkkw thank you for your suggestions and help, it is appreciated, and you bigt for your replies too.
Will do.
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