March 27th, 2014, 10:16 AM
Thread Author (OP)
Join Date: Apr 2010
Location: Columbia, MO
Device(s): LG Nexus 5, Samsung Galaxy SII Epic 4G Touch, HTC Hero
Thanked 7 Times in 4 Posts
Hangouts deleting profile picture
Has anyone else encountered an issue where YOUR own profile picture from Google+ disappears from Hangouts? I have not had any issues with my individual contacts who are on G+ disappearing, it is just my own picture.
Since a couple days ago my picture has been the default avatar. I have done the following with no success:
- Cleared cache for Hangouts
- Cleared data for Hangouts
- Uninstalled updates for Hangouts
- Reinstalled updates for Hangouts
- Cleared cache/data for Google Services Framework
- Factory reset the device
- Signed in and out of Hangouts with my Google account
The only thing that seems to change the picture is signing in and out. My uploaded profile picture from online (that used to be there all the time) shows up briefly, then disappears and stays gone again.
Any help would be appreciated!