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Old July 16th, 2012, 01:57 AM   #1 (permalink)
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Default Did anyone in the UK wake up with a confirmation email?

Or a charge, or a vague message from a palm reader? ANYTHING?

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Old July 16th, 2012, 02:04 AM   #2 (permalink)
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Nothing, ziltch, nadda!
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Old July 16th, 2012, 02:05 AM   #3 (permalink)
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nothing for me, no bank charge either
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Old July 16th, 2012, 02:13 AM   #4 (permalink)
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Nothing.
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Old July 16th, 2012, 02:36 AM   #5 (permalink)
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Nope but was charged by PC World on 9th - cheeky f*****s
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Old July 16th, 2012, 02:41 AM   #6 (permalink)
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By the time this is sent out the kindle fire 2 will be here! Hmmmmmm.........
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Old July 16th, 2012, 03:20 AM   #7 (permalink)
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It's now after 9am and no bank charge or change to my Play order. Something about a watched pot never boiling comes to mind?
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Old July 16th, 2012, 03:29 AM   #8 (permalink)
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i spoke to Google yesterday (had to call to check my payment had been accepted as had a couple of issues on my credit card), and the guy said orders would be shipping this week, so should expect to hear something in the next 3 days

the money won't leave your account until the order has been marked as shipped, so when the money's gone, it's on its way!
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Old July 16th, 2012, 04:02 AM   #9 (permalink)
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nothing here.
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Old July 16th, 2012, 04:26 AM   #10 (permalink)
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I've given up with Google, 10 delivery I thought I would get it before other shops but sod it, I'm ordering elsewhere for free delivery now, requested my Google order to be cancelled and I have removed my card details. 10 for 2 day delivery! WhAt was I thinking?
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Old July 16th, 2012, 04:49 AM   #11 (permalink)
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Nothing here either
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Old July 16th, 2012, 05:48 AM   #12 (permalink)
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Not me :\
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Old July 16th, 2012, 06:44 AM   #13 (permalink)
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I now read online that currys, Dixon's have stock and will deliver this week while Google themselves here in the uk, or actually Ireland are struggling with stock? What the hell is going on. Glad I cancelled. Hope you lot get them soon, or at least the ridiculous postage refunded at least!
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Old July 16th, 2012, 06:52 AM   #14 (permalink)
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I now read online that currys, Dixon's have stock and will deliver this week while Google themselves here in the uk, or actually Ireland are struggling with stock? What the hell is going on. Glad I cancelled. Hope you lot get them soon, or at least the ridiculous postage refunded at least!
do you have a link?
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Old July 16th, 2012, 07:01 AM   #15 (permalink)
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just checked currys and dixon websites ... they say 'expected 16th' - so no definite in-stock status.
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Old July 16th, 2012, 07:09 AM   #16 (permalink)
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I've just called the Google Play helpline. 15min wait, but the operator assured me that my order has been 'successful' and I should receive a shipping number today.

The operator was American ... so I double checked to see if that applies to the UK and he said yes.

I'll wait with bated breath!
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Old July 16th, 2012, 07:49 AM   #17 (permalink)
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do you have a link?
Google Nexus 7 starts shipping in the UK - The Inquirer

that was one of the sites i looked at. Google i recon are telling porkies just to get people off the phone, i really do think they do not have sufficient stock themselves for the UK market. If you do not get shipping by 6pm tonight i recon you will be lucky to get it from google direct this week.
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Old July 16th, 2012, 08:02 AM   #18 (permalink)
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Question, have people actually been charged yet? No activity on bank at all, but could I still have the possibility of it shipping today? (Ordered 28th)
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Old July 16th, 2012, 08:08 AM   #19 (permalink)
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It surprises me that at 2pm nobody has even been charged, let alone got a shipping notification.. 3 hours left of the day.
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Old July 16th, 2012, 08:21 AM   #20 (permalink)
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Question, have people actually been charged yet? No activity on bank at all, but could I still have the possibility of it shipping today? (Ordered 28th)
well. I have just contacted my credit card company and they confirm i have been charged even though i cancelled the order. Infact they say i was charged on the 10th July?

Im going to ring Google once i find a number as nobody replies to emails!
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Old July 16th, 2012, 08:29 AM   #21 (permalink)
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well. I have just contacted my credit card company and they confirm i have been charged even though i cancelled the order. Infact they say i was charged on the 10th July?

Im going to ring Google once i find a number as nobody replies to emails!
You can get a call back from your order in Google Play


I ordered my N7 on the 27th so today is really the last day for my two day shipping. I've been pretty patient until now but it's starting to look as though they will miss the self imposed time. I just want information, why can't Google just say something?
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Old July 16th, 2012, 08:31 AM   #22 (permalink)
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No CC charge and/or 'in transit' email for me yet.
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Old July 16th, 2012, 08:40 AM   #23 (permalink)
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[QUOTE=Markg;4675813]You can get a call back from your order in Google Play


thanks, waiting on phone now
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Old July 16th, 2012, 08:51 AM   #24 (permalink)
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Quote:
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You can get a call back from your order in Google Play

thanks, waiting on phone now
Don't forget to do the breathe in ~ out cycle
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Old July 16th, 2012, 08:52 AM   #25 (permalink)
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well rang google twice.........had the phone picked up and put down on me twice without even starting a conversation?

third time lucky?
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Old July 16th, 2012, 09:25 AM   #26 (permalink)
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40 minutes hanging on phone.......i give up, i have requested it to be cancelled via email, but they have charged my card. If it turns up in the next few days it turns up if not then the cancellation has worked. I don't care anymore, i've lost interest in it.
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Old July 16th, 2012, 09:29 AM   #27 (permalink)
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40 minutes hanging on phone.......i give up, i have requested it to be cancelled via email, but they have charged my card. If it turns up in the next few days it turns up if not then the cancellation has worked. I don't care anymore, i've lost interest in it.
They've charged your card? And actual charge or pending?
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Old July 16th, 2012, 09:39 AM   #28 (permalink)
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They've charged your card? And actual charge or pending?
Well, I thought it was pending but when I rang my credit card company they said its cleared......BUT its not actually showing on my statement as cleared, it just shows my available balance lower by 209 which is how much I paid? Its all really confusing. However I have removed the card details from Google wallet now anyway.

I dint think the bank actually knows! I think its just pending still, its been like that from the 11th.
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Old July 16th, 2012, 09:51 AM   #29 (permalink)
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40 minutes hanging on phone.......i give up, i have requested it to be cancelled via email
I contacted them by email on 11th July to change my delivery address (to work) but have not had any acknowledgement or reply.

Couldn't run a bath imo
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Old July 16th, 2012, 10:04 AM   #30 (permalink)
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given the time now, (1600) - I think I can safely say the Google Play rep gave me misinformation.
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Old July 16th, 2012, 10:05 AM   #31 (permalink)
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Yup.. No UK release today, unless they do a lot of work in the next hour.
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Old July 16th, 2012, 10:32 AM   #32 (permalink)
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I also called Google yesterday and I was told they would begin shipping today and it would continue through to Wednesday.

I was feeling a bit miffed at this too but to be honest BUT Google have never actually given us a date, you're not getting it late, no one else has it. With the exception of Ebuyer who were promptly told to stop sending out devices, and they did, they have reverted back to pre orders.

As far as I'm aware no where in the UK is selling them, unless they are breaking Google's date.

So people should just chill out and wait, the only thing I am still annoyed at is I wish I had just to to Ebuyer for the free p&p. I only went via the play stor as I though that was a condition of the 15, stupid me!

Be happy and just wait
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Old July 16th, 2012, 10:33 AM   #33 (permalink)
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to take my mind off all of this nonsense i ordered a new laptop on a 3 day build from pc specialist so am now concentrating on that!

this nexus 7 has just cost me a extra 1600!!
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Old July 16th, 2012, 10:34 AM   #34 (permalink)
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I also called Google yesterday and I was told they would begin shipping today and it would continue through to Wednesday.

I was feeling a bit miffed at this too but to be honest BUT Google have never actually given us a date, you're not getting it late, no one else has it. With the exception of Ebuyer who were promptly told to stop sending out devices, and they did, they have reverted back to pre orders.

As far as I'm aware no where in the UK is selling them, unless they are breaking Google's date.

So people should just chill out and wait, the only thing I am still annoyed at is I wish I had just to to Ebuyer for the free p&p. I only went via the play stor as I though that was a condition of the 15, stupid me!

Be happy and just wait
i see your point and sort of agree. What narks though is we are paying 10 for delivery, i think we all assumed that would mean we get it first, instead we will get them the same time as general release where you can get free delivery. I think we should at least get our shipping back. Oh and its 10 for 2 day shipping!
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Old July 16th, 2012, 10:41 AM   #35 (permalink)
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i see your point and sort of agree. What narks though is we are paying 10 for delivery, i think we all assumed that would mean we get it first, instead we will get them the same time as general release where you can get free delivery. I think we should at least get our shipping back. Oh and its 10 for 2 day shipping!

Yeah I'm the same with the p&p not sure why they are charging so much for 2 day delivery when ebuyer does free next day!

I forgot to say I did try and cancel it, to go with ebuyer but they said it was too late. I do think they need to seriously upgrade their device ordering process!
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Old July 16th, 2012, 10:43 AM   #36 (permalink)
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I also called Google yesterday and I was told they would begin shipping today and it would continue through to Wednesday.
You have no problem that they told you it was shipping today and then didn't? That annoys me more than anything.. What did they gain by lying?

They should just give a freaking date. And make sure that stores don't release before then (Currys and PC World are both saying on sale today, but I've no evidence they have actually done so. Ebuyer appear to be in google's shitlist and aren't getting stock until 3rd August).
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Old July 16th, 2012, 10:58 AM   #37 (permalink)
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You have no problem that they told you it was shipping today and then didn't? That annoys me more than anything.. What did they gain by lying?

They should just give a freaking date. And make sure that stores don't release before then (Currys and PC World are both saying on sale today, but I've no evidence they have actually done so. Ebuyer appear to be in google's shitlist and aren't getting stock until 3rd August).
They didn't tell me it was shipping today, they said today through to Wednesday not just today, although I do think Wednesday is too late! I was always hopeful we'd get them by the 19th at the latest by leaked dates.

If bloody currys start selling them while I still wait then I will be annoyed, everyone is getting themselves worked up but have no real reason to, I do think Google should communicate with all pre orders what the heck is going on though, and if stores already have them then there must be a supply already!
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Old July 16th, 2012, 11:11 AM   #38 (permalink)
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I do think Google should communicate with all pre orders what the heck is going on though
Is the right answer

As a side note, a company that exists and dare I say it trumpets its success in e-communciations (of sorts) has let itself down on this occasion.

TBH I no longer GAF when I get mine but a response to emails about my order (they've managed to ignore two including one about a new delivery address) and a general bulletin to everyone who pre-ordered surely shouldn't be beyond them or be too much to ask.

"Dear pre-orderer

We will begin supplying units to carriers with effect from xx/xx/xx. Carriers will then begin to deliver units but the actual delivery day will depend upon your specifc country and location. <Maybe a bit about rural locations and optimising deliveries by doing a batch delivery by region...... or summat>

Thank you for purchasing a Google Nexus 7

Yours ever

Google"

Not complicated and would get them an eBay A+ for communications
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Old July 16th, 2012, 11:12 AM   #39 (permalink)
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PAYMENT TAKEN. I now get excited. XD Could we see a tomorrow delivery?? (Realise I'm being optimistc, but hey ho, my interest in the tablet has been brought back!)
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Old July 16th, 2012, 11:16 AM   #40 (permalink)
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my payment has been taken also. now just need that email to say it has been despatched, and that it has been upgarded to a next day delivery!
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Old July 16th, 2012, 11:20 AM   #41 (permalink)
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To further my post...

Original card got declined so I quickly changed my details and now the payments taken.

Does anyone know/reckon if my despatch will be delayed now?
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Old July 16th, 2012, 11:27 AM   #42 (permalink)
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are you getting the 'payment taken' info from the google wallet page, an email or from your bank?
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Old July 16th, 2012, 11:31 AM   #43 (permalink)
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No payment taken for me! Dammit Google I stuck up for you! lol
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Old July 16th, 2012, 11:32 AM   #44 (permalink)
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Quote:
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are you getting the 'payment taken' info from the google wallet page, an email or from your bank?
No update for me on google wallet, but i expect that is normal. It will probably take a bit of time to be updated
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Old July 16th, 2012, 12:30 PM   #45 (permalink)
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No listing of a Google payment for me but my available balance has gone down again. I'm getting my hopes up again!
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Old July 16th, 2012, 12:31 PM   #46 (permalink)
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Double post.
No email or update in Wallet though.
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Old July 16th, 2012, 03:10 PM   #47 (permalink)
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Two tablets ordered here, on the 4th and 8th. No confirmation, charges or emails. Looking forward to it though.
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Old July 16th, 2012, 03:21 PM   #48 (permalink)
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There has been a change in my Google Play account, in 'My Orders and Settings' the Nexus is now at the top, i.e. it is being listed as my most recent activity. There is no change in my Wallet though, and no email. We can but hope that we'll all wake up to an email and shipping details in the morning.
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Old July 16th, 2012, 03:25 PM   #49 (permalink)
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I would imagine you would only get shipping updated in the evening once its picked up, surprised nobody got anything today.

comet ect. Appear to have stock as its no longer giving a expected date so I presume folks are now ordering there
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Old July 16th, 2012, 03:29 PM   #50 (permalink)
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Quote:
Originally Posted by Markg View Post
There has been a change in my Google Play account, in 'My Orders and Settings' the Nexus is now at the top, i.e. it is being listed as my most recent activity. There is no change in my Wallet though, and no email. We can but hope that we'll all wake up to an email and shipping details in the morning.
That sounds promising as many folks have reported that the order date for their device changed when it shipped. Good luck... ...wanders off to check Google Wallet for the 1 millionth time.
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