July 29th, 2012, 10:25 AM
Join Date: Dec 2011
Location: North Carolina
Device(s): Samsung Galaxy S4, Samsung Galaxy S2; Nexus 10
Thanked 2,906 Times in 1,852 Posts
Originally Posted by willter12
I have read that a hard reset is activated by:
1. Turn off.
2. Hold vol up/vol down/power on
3. Select Recovery using vol buttons and press power button
4. After several minutes, screen with red triangle will appear
5. Hold volume up and press return for menu to make hard reset
All goes well til #4. Here I get blank screen showing "Google" and it never moves into the red triangle picture and just freezes. I have waited over 20 minutes for the boot into recovery menu and nothing happens.
Have I missed a step or is something wrong? If onboard recovery process is broke is there a way to fix it? I would like to have access to hard reset should something dire go wrong.
No I am not rooted nor have I tried to root and have only loaded apps at this point.
Everything else is working fine and this appears to be an excellent device.
Thanks for any advice....
Welcome to the forums willter.
Are you doing this with the USB plugged into your computer? If not, try that.