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Old July 31st, 2013, 10:02 PM   #1 (permalink)
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Default Nexus 7 2 - Freezing/Rebooting

So, I have had my Nexus 7 2 for about 4 days. I don't use it a ton < 1 hour a day. So far it has rebooted 7-8 times. It will freeze, then wait 5-6 seconds and reboot on its own. It is random and not specific to one app or activity. My wife has the original Nexus 7 and I've only see this happen 3-4 times in the last 5-6 months we've owned it. Anyone else having this issue? Or do I have a bad device?

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Old July 31st, 2013, 10:18 PM   #2 (permalink)
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try doing a factory reset. If it continues i'd go swap it for a new one.
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Old July 31st, 2013, 10:47 PM   #3 (permalink)
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Hi trophy- you have helped me in the past. I appreciate your suggestion, do you have a Nexus 7 2? I am basically trying to gather info to see if it a device issue, or my device issue...
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Old July 31st, 2013, 11:51 PM   #4 (permalink)
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Mine hasn't restarted at all and I've had it on for the last few days so it sounds to me like it is just your device
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Old August 1st, 2013, 12:43 AM   #5 (permalink)
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Hello bud. No i don't...yet..I'm still undecided to be honest with you. I need to see more user feedback before getting one. I want to make sure the new one doesn't suffer from some of the same issues as the first one did.

So. I would probably recommend still doing a factory reset no matter what. At least that way you can rule that out. Hopefully it's just a minor hiccup.
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Old August 4th, 2013, 04:43 PM   #6 (permalink)
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I figured I better update. 3 days no rebooting or freezing. I wonder if it had to do with the MSN app that clearly didn't like 4.3. I took it off 3 days ago and zero reboots since. Just a theory.
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Old August 4th, 2013, 04:45 PM   #7 (permalink)
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Could be. I've had mine for a week and no reboots.
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Old August 5th, 2013, 03:49 AM   #8 (permalink)
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very well could be. A lot of apps are not too fast to update to the newest version of Android. With it only being out for about a week i've seen several reports of app issues with 4.3. You can thank the fragmentation of Android for that. Glad you have control of it now though.
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Old August 5th, 2013, 07:32 AM   #9 (permalink)
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My new Nexus 7 has rebooted on its own about four times. It also appears to be with different apps -- not one in particular. If this continues I will probably exchange it. On a positive not it does reboot very quickly... :P
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Old August 5th, 2013, 05:31 PM   #10 (permalink)
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was listening to music on my nexus (brand new just got it on saterday) and it rebooted on its own and a message came up with the android robot saying no command i held the power button down and rebooted it and its been fine so far strange never had that problem before and i own 2 kindle fire tablets and have never had that issue
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Old August 7th, 2013, 10:31 AM   #11 (permalink)
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I did a factory reset as it started rebooting again. The rebooting was still happening after the reset. I took it back to Best Buy for an exchange. So far so good on the new nexus.
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Old August 10th, 2013, 08:14 PM   #12 (permalink)
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Default rebooting

I had my nexus for 3 days. The first day it rebooted 10 times when using different apps. I then set location access off. No problem after this.

Then I install the system update, turn location access back on. No problem since.
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Old August 10th, 2013, 09:10 PM   #13 (permalink)
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Default rebooting

Folks, I found that Google has turned off GPS location access in the system update. I tried using Google map and my location cannot be shown. I have to use network location to get my location.

This means they know there is a bug and fudged a fix.
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Old August 15th, 2013, 09:03 PM   #14 (permalink)
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My 2nd gen Nexus 7 rebooted several times today. Once in Google Maps and a couple of timed while reading an eBook. Ugh -- I really hate to think about exchanging after getting it set up. I'll try the location setting, but I just think mine is defective.
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Old August 19th, 2013, 02:51 PM   #15 (permalink)
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The only thing about researching the 2013 Nexus 7 here is all you will see is problems, while this is a small minority of the new Nexus' out there. Keep that in mind, if you will.

Here's something to think about:

Review: The new Nexus 7 is the best 7-inch tablet that money can buy

Review: The new Nexus 7 is the best 7-inch tablet that money can buy | TechHive

The 2013 Nexus 7 is no longer a budget tablet, but a premium 7 inch tablet.

Take care!
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Old August 19th, 2013, 02:54 PM   #16 (permalink)
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That's odd, it didn't for me.
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Old August 22nd, 2013, 10:21 AM   #17 (permalink)
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Quote:
Originally Posted by drabbit View Post
Folks, I found that Google has turned off GPS location access in the system update. I tried using Google map and my location cannot be shown. I have to use network location to get my location.

This means they know there is a bug and fudged a fix.
I think you are onto something. Thanks to both members who shared about turning off location/GPS. Since turning off GPS my 2nd gen Nexus 7 has not crashed and rebooted.
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Old August 24th, 2013, 11:16 PM   #18 (permalink)
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I have had very frequent freezing and apps shutting down (back to mainpage) for the last few days. I tried system reboot and turning off the location tracker in system settings, but still have these problems. Any advice? I got this last December. These problems have been there, to the point where I wouldn't get this again, but never this frequent.
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Old August 24th, 2013, 11:31 PM   #19 (permalink)
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Angry new nexus 7 freezes and reboots....

Hi,
I have a same kind of problem. My nexus 7 freezes and then reboots in YouTube and camera apps. Once it freezed I can see green lines on the screen and then it reboots. And also same thing happens when I play videos in web sites. When I take a Skype call other party can't see me, that's new one I could notice.
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Old August 26th, 2013, 02:19 PM   #20 (permalink)
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I figured I better update... In the 3 weeks since I returned my original Nexus, the new one has not rebooted one time. Super happy with it.
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Old August 26th, 2013, 04:11 PM   #21 (permalink)
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An update to my original post. I swapped my 32gb for a 16gb one, and have been having rebooting problems on this one, so today I decided to do a reset. It's in the process of reinstalling all my apps. (love, love, LOVE this feature) but I noticed that there's a system update downloaded and ready to be installed. 2 questions:

1) I wonder if this update is the latest one to roll out? I had already run an update when I first got the replacement, so I think that's what this must be.

2) Should I pause the download of all my apps to install said update?
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Old September 3rd, 2013, 10:08 AM   #22 (permalink)
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There was a recent, 2nd system update for Android 4.3. Update: I did have to turn off all location services [not just GPS]. My Nexus 7 has not rebooted on its own since then. Since the most recent update, maybe I should try location services again...
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