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Old May 16th, 2011, 05:22 PM   #1 (permalink)
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Default Defective 4G Wimax radio in the Nexus S 4G

The 4G Wimax radio in the Nexus S 4G is defective. It is slower than all other 4G devices by a huge margin.

I've had a sneaking suspicion the Nexus S 4G was unable to get higher than 3Mb download speed on any type of connection when my speed tests were coming up slow no matter where I was.

I went to the Sprint store today and tested an HTC Evo, HTC Evo Shift, Samsung Epic, my personal Nexus S, an employee's Nexus S, a demo Nexus S, and a Motorola Xoom connected to a Overdrive Pro.

ALL OF THE DEVICES GOT OVER 5Mb download speed, with the Evo clocking in highest at 7.10Mb.

All of the Nexus S 4G phones were in the 1.5Mb range on the same tower, testing to the same location. I changed the location several times to ensure that wasn't the problem, and it didn't matter.

Thus far, out of all the Nexus S models I've tested 100% were onlycapable of attaining 3G speed over a 4G connection.

Nice!

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Old May 16th, 2011, 07:08 PM   #2 (permalink)
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not surprising, look at att's android phones they needed an update to boost speeds did you think googles first cdma AND wimax device was gunna be perfect?
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Old May 16th, 2011, 07:10 PM   #3 (permalink)
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Mine gets over 5mb usually.
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Old May 16th, 2011, 07:18 PM   #4 (permalink)
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Quote:
Originally Posted by viber View Post
The 4G Wimax radio in the Nexus S 4G is defective. It is slower than all other 4G devices by a huge margin.

I've had a sneaking suspicion the Nexus S 4G was unable to get higher than 3Mb download speed on any type of connection when my speed tests were coming up slow no matter where I was.

I went to the Sprint store today and tested an HTC Evo, HTC Evo Shift, Samsung Epic, my personal Nexus S, an employee's Nexus S, a demo Nexus S, and a Motorola Xoom connected to a Overdrive Pro.

ALL OF THE DEVICES GOT OVER 5Mb download speed, with the Evo clocking in highest at 7.10Mb.

All of the Nexus S 4G phones were in the 1.5Mb range on the same tower, testing to the same location. I changed the location several times to ensure that wasn't the problem, and it didn't matter.

Thus far, out of all the Nexus S models I've tested 100% were onlycapable of attaining 3G speed over a 4G connection.

Nice!

Sounds like I start research (again) for my next new phone.
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Old May 16th, 2011, 07:28 PM   #5 (permalink)
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Um They are not all defective. I have readily gotten the same speeds I've always gotten with my evo.
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Old May 16th, 2011, 07:55 PM   #6 (permalink)
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Quote:
Originally Posted by Shabbypenguin View Post
...did you think googles first cdma AND wimax device was gunna be perfect?
I buy a product expecting it not to be defective, which at this point seems to be the case.

I am going to try another Sprint store. If they got a different lot, results might differ.

We'll see.
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Old May 16th, 2011, 09:11 PM   #7 (permalink)
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I broke the speed barrier!!

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Old May 17th, 2011, 10:34 AM   #8 (permalink)
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Sprint stores overdrives are inactive......
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Old May 17th, 2011, 04:23 PM   #9 (permalink)
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Today I went to another Sprint store that is 6 miles from the previous store and my home, and I tested my personal Nexus S, and a demo Nexus S sitting right next to an Evo and Epic.

I tested all three on the same servers and the Nexus S had 4G download speeds that were 3-4Mb less than the Evo and Epic. What become apparent, is the Evo was always the fastest phone with speeds usually above 6mb consistently. The Epic was typically in the 4.5Mb-5.5Mb range. The Nexus S was always between 1.25Mb-3.2Mb.

This is abysmal 4G performance compared to other Sprint 4G phones.

Someone recommended I do a factory reset, which I did. The only thing that fixed was my YouTube app issue. Otherwise, everything is the same.

I'm going to give Sprint up until the June 3rd to fix this issue. If it is not resolved, I will return the Nexus S 4G and activate a beater phone I have till the HTC Evo3D becomes available. Though, I will be damn sure to check the 4G speed before walking out the store with one.

The worst thing is I chose the Nexus S specifically to get away from the bloatware and Sense UI.
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Old May 17th, 2011, 05:13 PM   #10 (permalink)
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Probably a driver issue. Sprint says they're looking into it.
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Old May 17th, 2011, 05:31 PM   #11 (permalink)
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at least you get 4g. Ive been all over seattle testing it and the only place it actually got a 4g signal was at the sprint store. I knew the $10 4g charge was a burn.
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Old May 21st, 2011, 02:20 AM   #12 (permalink)
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Upon further evaluation, the issue is not just 4G, but also Wifi speed.

I tested 3 devices over wifi, and all clocked in around 6Mb down and 1Mb up.

The Nexus S was only able to get 2.98Mb down and .89Mb up.

For whatever reason, this phone chokes on high speeds.

This issue does not exist on the GSM version.
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Old May 21st, 2011, 10:37 AM   #13 (permalink)
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Quote:
Originally Posted by viber View Post
Upon further evaluation, the issue is not just 4G, but also Wifi speed.

I tested 3 devices over wifi, and all clocked in around 6Mb down and 1Mb up.

The Nexus S was only able to get 2.98Mb down and .89Mb up.

For whatever reason, this phone chokes on high speeds.

This issue does not exist on the GSM version.
My friend has a 10Mbps connection, and my Nexus S hit 9Mbps on it.
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Old May 21st, 2011, 12:42 PM   #14 (permalink)
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Quote:
Originally Posted by viber View Post
Upon further evaluation, the issue is not just 4G, but also Wifi speed.

I tested 3 devices over wifi, and all clocked in around 6Mb down and 1Mb up.

The Nexus S was only able to get 2.98Mb down and .89Mb up.

For whatever reason, this phone chokes on high speeds.

This issue does not exist on the GSM version.
While I agree that there are 4G issues (I max out at about 4mbit on my nexus S 4G and test the evo 4G right after and it hits ~11mbit) - the wifi works fine hitting ~10mbit.

Regardless of the slower 4G speeds, this phone loads most webpages faster than the EVO anyway. I hope sprint will fix it, but either way it's still a huge improvement over the EVO.
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Old May 21st, 2011, 12:52 PM   #15 (permalink)
 
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Lest we forget....

Sprint HTC EVO 4G software update fixes WiFi performance and Exchange issues | ZDNet


The Evo 4G was a disaster the first 3 months it was out, I owned one. 4G issues, same wifi and reception issues of the Nexus, screens falling off, light leak, grounding issues...then the fix Sprint put out as you can see from the link, bricked about half the phones that installed it. Then they had to release another new fix. The Nexus problems are nothing in comparison.
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Old May 21st, 2011, 10:07 PM   #16 (permalink)
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Quote:
Originally Posted by viber View Post
I buy a product expecting it not to be defective, which at this point seems to be the case.

I am going to try another Sprint store. If they got a different lot, results might differ.

We'll see.
When you buy "version 1" of any technology product, you must expect some problems. That is why the call it being on the "bleeding edge." Just hope that the issues we are seeing can be fixed with software. If it can be fixed, I assume an update will be available. If it is hardware, that's another story.
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Old May 21st, 2011, 10:55 PM   #17 (permalink)
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Quote:
Originally Posted by mjw913 View Post
When you buy "version 1" of any technology product, you must expect some problems. That is why the call it being on the "bleeding edge." Just hope that the issues we are seeing can be fixed with software. If it can be fixed, I assume an update will be available. If it is hardware, that's another story.
The thing is, this isn't Version 1
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Old May 22nd, 2011, 07:31 AM   #18 (permalink)
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Okay I can confirm that the wimax radio is definitely not defective (at least from a hardware perspective).

When tethered via pdanet I am able to get over 12mbit/sec over 4G on my laptop. That's MUCH MUCH MUCH faster than anything possible on the EVO tethered.

So while it seems like there is some sort of software bug in speedtest app, it DOES NOT reflect the actual speeds that are obtainable.

Bottom line - the nexus s 4g hauls!

I do agree that it is odd that speedtest.net app maxes out at 3.5-4mbit though.
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Old May 22nd, 2011, 11:10 PM   #19 (permalink)
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I just got my Nexus 2 days ago. I upgraded from the EVO 4G. I'm getting about the same speeds in Rochester, NY. I've never topped 6mbps on either device but I've ranged between 1.6 and 5.4 mbps. In it's own right, that's kinda sad because vzw 3g will do about 1.5 mbps here.

I think there's a lot of variables in the cities where WiMax is rolled out.
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Old May 23rd, 2011, 12:38 AM   #20 (permalink)
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After reading up on this thread, i decided to recreate the test here in seattle, and i got almost identical results. Unfortunately the Nexus S is by a wide margin, slower then the rest of the fleet. Nearly half the speed of all other devices, at the same location, on the same tower. Pretty upsetting...
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Old May 23rd, 2011, 12:25 PM   #21 (permalink)
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Quote:
Originally Posted by Kimo19 View Post
...I think there are a lot of variables in the cities where WiMax is rolled out.
There are mountains of variables in wireless communications, period! Some of the engineering on these networks is a flea's eyelash short of a miracle that it works at all.
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Old May 23rd, 2011, 12:41 PM   #22 (permalink)
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There are mountains of variables in wireless communications, period! Some of the engineering on these networks is a flea's eyelash short of a miracle that it works at all.
That's the truth... interference from other phones, wifi, other networks, weather, terrain, 'death grips,' etc...
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Old May 23rd, 2011, 02:31 PM   #23 (permalink)
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Quote:
Originally Posted by Cavemansol View Post
After reading up on this thread, i decided to recreate the test here in seattle, and i got almost identical results. Unfortunately the Nexus S is by a wide margin, slower then the rest of the fleet. Nearly half the speed of all other devices, at the same location, on the same tower. Pretty upsetting...
It would be nice if you provided details. Using speedtest app is irrelevant and does NOT provide accurate results.
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Old May 24th, 2011, 03:59 AM   #24 (permalink)
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Quote:
Originally Posted by irev210 View Post
It would be nice if you provided details. Using speedtest app is irrelevant and does NOT provide accurate results.
I downloaded the same 10 mb file on each phone, on 4g on each. Each were on the same 4g Tower, and again...Same results. The Nexus was usually about 50-60% slower than the Evo/Evo shift. The Samsung Epic was only slightly slower than the Evo's.

Im not tryin to knock on the Nexus or anything, I ended up buying one myself anyways. Its just the truth about the situation.
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Old May 24th, 2011, 06:21 AM   #25 (permalink)
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I'm just Lucky I guess. My nexus works fine and gets speeds in all connections comparable to what my evo got.
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Old May 24th, 2011, 09:12 AM   #26 (permalink)
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Quote:
Originally Posted by viber View Post
Upon further evaluation, the issue is not just 4G, but also Wifi speed.

I tested 3 devices over wifi, and all clocked in around 6Mb down and 1Mb up.

The Nexus S was only able to get 2.98Mb down and .89Mb up.

For whatever reason, this phone chokes on high speeds.

This issue does not exist on the GSM version.
I haven't experienced this on wifi at all.

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Old May 28th, 2011, 03:00 AM   #27 (permalink)
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The issue has been confirmed by Google and Sprint.

The story has gone mainstream as well

Engadget Investigates: Samsung Nexus S 4G WiMAX performance issues -- Engadget

I returned my Nexus S to Sprint, and got a replacement. The issue was not solved, and they indicated they were on their 4th shipment. An employee there got his online, and was plagued with the same 4G performance issues.

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Old May 28th, 2011, 12:41 PM   #28 (permalink)
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Quote:
Originally Posted by viber View Post
The issue has been confirmed by Google and Sprint.
I'm wondering about the credibility of these tests. People are sticking two Sprint phones smack next to each other on a desk to test speeds, without regard to potential interference problems between the phones, for one thing. Gawd knows what other factors were left uncontrolled in these tests. Some comments in that Engadget thread point out others. This might be why some people report great performance and others can't stand it; it's not consistent across all owners of the same phone, as you would expect if it were a manufacturing defect or a software problem.

I note that they also used the Speedtest app for all their tests.

Is there any truth to the assertion that the Speedtest app is broken and won't report throughput above 4Mbits/second?
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Old May 28th, 2011, 12:56 PM   #29 (permalink)
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Default Pre vs nexus s 4G radio performance

My Pre had better wifi performance in my home. The 4G to 3G hand off often results in about 30s of total cellular radio communication blackout. I like the nexus s 4G, but I am in the 30 day return period, and will reluctantly return it if I don't hear any action plans from Sprint. Performance may be improving slightly as days of use go by. It is hard to be sure. I suspect Bluetooth on may contribute to detrimental radio performance.
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Old May 28th, 2011, 09:00 PM   #30 (permalink)
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I didn't see a link to this in this thread yet. There are a lot of people in the Sprint forum who are having issues:

Sprint Community: Signal Issues with Nexus S
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Old May 28th, 2011, 10:05 PM   #31 (permalink)
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Quote:
Originally Posted by dark4181 View Post
The thing is, this isn't Version 1
wrong version one becuase it has never been on a cdma/wimax radio, other hardware is irrelevant when it comes to radio issues.
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Old May 29th, 2011, 03:52 PM   #32 (permalink)
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Quote:
Originally Posted by boteman View Post
I'm wondering about the credibility of these tests. People are sticking two Sprint phones smack next to each other on a desk to test speeds, without regard to potential interference problems between the phones, for one thing. Gawd knows what other factors were left uncontrolled in these tests. Some comments in that Engadget thread point out others. This might be why some people report great performance and others can't stand it; it's not consistent across all owners of the same phone, as you would expect if it were a manufacturing defect or a software problem.

I note that they also used the Speedtest app for all their tests.

Is there any truth to the assertion that the Speedtest app is broken and won't report throughput above 4Mbits/second?

I did a speed test using ooklas and then xtreme labs. The xtreme. Labs came back 2-3 MB higher every time on 4g. Also at least. .5-1 MB higher on 3g every time on the same device. So yes I would argue that speedrest.net's app is not quite working optimally.
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Old May 29th, 2011, 06:27 PM   #33 (permalink)
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Yeah, it's all made up, there is no problem...

Nevermind that the Speedtest website, and the Speakeasy site returned the same results as the Ookla app

I connected my PC to my Nexus S using PDAnet. Guess what? Same result.

I connected the same PC to my Overdrive Pro via USB cable, and magically it gets 7.10 Down.

There's a problem. The Nexus S Wimax service is jacked.
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Old May 30th, 2011, 11:30 AM   #34 (permalink)
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Well in place of answering your smartass response with a smartass response,(lol internet) I will just say that it is well documented some nexus s phones have a problem and some don't. I will also add that it has been well documented that the speestest app isn't working properly. My nexus so far has achieved results along the same line as my evo did when I compare the curreny xtremelabs test to old speedtest results (before it was broke) on the evo. Also the evo never achieved speeds equal to my overdrive. Not even close. And it never got reception on par with it. I could get 12 and higher with my overdrive regularly. I achieved this with the evo exactly once. The rest of the time I got between 3-6 which is the advertised speeds.
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Old May 30th, 2011, 02:03 PM   #35 (permalink)
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I will just say that it is well documented some nexus s phones have a problem and some don't.
I've been following this pretty close and most of the comments regarding signal have been negative. Obviously, most people come on forums when they have issues, but on the Sprint forum, I saw few people who thought they were getting a good 3G let alone 4G signal. Wifi was bad in a lot of cases too.
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Old May 30th, 2011, 02:57 PM   #36 (permalink)
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Quote:
Originally Posted by curtisdr View Post
I've been following this pretty close and most of the comments regarding signal have been negative. Obviously, most people come on forums when they have issues, but on the Sprint forum, I saw few people who thought they were getting a good 3G let alone 4G signal. Wifi was bad in a lot of cases too.
As usual, the overwhelming majority of posts are little more than bitch-fests in which people scream "IT STINKS!!" without specifics to go on. I don't know how that is supposed to help define the problem. So the people are motivated to post because their expectations aren't being met, while the people who are happy are not motivated to post.

I have an unbaked theory that maybe, just maybe, the 4G WiMAx radio in these phones operating in the 2.5GHz band might be throwing out junk in the WiFi 2.4GHz band. This, combined with poor filtering in some WiFi routers, might be the source of trouble with the WiFi performance.
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Old May 30th, 2011, 03:13 PM   #37 (permalink)
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Definitely think the wifi effects the 4G and 3G radios, based on 2 weeks experience with the Nexus S 4G. Perhaps Bluetooth too.
Wifi really reception is definately weak.
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Old June 1st, 2011, 03:45 AM   #38 (permalink)
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Video showing time and time again that the Nexus S 4G is incapable of matching the speeds of the Evo in 4G speed tests.

Shoddy radio? Bad software? Does it matter? It still sucks that this is the SLOWEST 4G phone you can buy on Sprint yet it is one of Sprint's biggest launches in 2011

Sprint and Google need to address this, pronto

YouTube - ‪Nexus S 4G Speed Tests‬‏

YouTube - ‪Nexus S 4G Vs Evo Speedtest‬‏
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Old June 1st, 2011, 07:47 AM   #39 (permalink)
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Just got my Nexus and the speedtest has been consistently 3 to 4 for me which I believe is about the average in my area. (will have to borrow my brother's evo to test side by side.) My biggest issue is that I cant seem to get a consistent connection 3g or 4g like I did with my Evo and other Sprint phones.
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Nexus S 4G
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Take Google's second specially made Android Phone (Nexus S) and add a 4G radio on Sprint and what do you have? The Nexus S 4G. The phone officially launched on May 9th, 2011 and gives Sprint customers a great opportunity to enjoy the full Andro... Read More



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