Go Back   Android Forums > Android Phones > Nexus S > Nexus S - Support and Troubleshooting

test: Reply
 
LinkBack Thread Tools
Old August 17th, 2012, 06:15 AM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Aug 2012
Location: Hertfordshire
Posts: 1
 
Device(s): Samsung Google Nexus S
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Notsure Nexus S crashes during calls

Since the JB update my Nexus S crashes during voice calls. This happens every time I make or receive a call, time of call before crash varies from 1 minute upwards. What can I do please?

Advertisements
Kinsy73 is offline  
Reply With Quote
sponsored links
Old August 17th, 2012, 07:32 AM   #2 (permalink)
Senior Member
 
bfksc's Avatar
 
Join Date: Aug 2010
Location: Canada
Posts: 1,256
 
Device(s): Rugby Pro LTE
Carrier: Not Provided

Thanks: 2
Thanked 200 Times in 169 Posts
Default

Quote:
Originally Posted by Kinsy73 View Post
Since the JB update my Nexus S crashes during voice calls. This happens every time I make or receive a call, time of call before crash varies from 1 minute upwards. What can I do please?
It's been posted here several times that a factory reset clears the device and corrects this issue. This wipes all settings, apps, contacts, texts, etc., but does NOT delete the SD card contents like music, videos, pics, etc., unless you specifically tick the box to delete that too.

If you use Google to store your contacts, they will be re-synced when you setup your Gmail account after wiping the phone, and you can easily find and re-download all your apps.

I updated to JB and didn't have this problem along with many others, so I figure this has something to do with configuration when updating and only some users are affected. A reset seems to fix it.
bfksc is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > Nexus S > Nexus S - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 12:56 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.