Go Back   Android Forums > Android Phones > Nexus S

test: Reply
 
LinkBack Thread Tools
Old August 12th, 2012, 10:34 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Aug 2012
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Nexus S kept failing apps and forcing me to remove battery and turn back on

Happened to me twice this weekend while using apps like Facebook and email. After removing the battery since it would not turn off normally and restarting twice, it happened again tonight. However, I cannot get my phone to boot back up. It shows the usual Google loading screen then blinks and is stuck at the Google lettering. Doesn't matter how far the battery is charged which I can see while plugged in and off. Any suggestions please?

Advertisements
Nexus18 is offline  
Reply With Quote
sponsored links
Old August 13th, 2012, 01:59 AM   #2 (permalink)
Senior Member
 
bfksc's Avatar
 
Join Date: Aug 2010
Location: Canada
Posts: 1,256
 
Device(s): Rugby Pro LTE
Carrier: Not Provided

Thanks: 2
Thanked 200 Times in 169 Posts
Default

Quote:
Originally Posted by Nexus18 View Post
Happened to me twice this weekend while using apps like Facebook and email. After removing the battery since it would not turn off normally and restarting twice, it happened again tonight. However, I cannot get my phone to boot back up. It shows the usual Google loading screen then blinks and is stuck at the Google lettering. Doesn't matter how far the battery is charged which I can see while plugged in and off. Any suggestions please?
Sounds like a reset is in order.
Since you can't get to the Settings, Boot into Recovery mode from powered OFF by holding both the Power and Volume Up for several seconds until the bootloader screen appears briefly. Release the buttons and the screen will appear black, but you're still in the bootloader and can't see the options. On the black screen Hold Power and tap the Volume Up button and you should see the Recovery Menu appear. From there I suggest you 'wipe cache' and then 'wipe data'. Select Reboot in the menu and when the phone boots up you should have the initial Setup screen appear and you can then set up your phone again.
bfksc is offline  
Reply With Quote
Old August 13th, 2012, 05:48 AM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Aug 2012
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for your response. When I do this and select recovery, the screen shows the Google lettering, then the Droid standing, and then the Droid laying down with the "belly door" open and an exclamation point in a red triangle, where I'm stuck. The battery was fully charged. Anything I'm missing?
Nexus18 is offline  
Reply With Quote
Old August 13th, 2012, 08:05 AM   #4 (permalink)
New Member
Thread Author (OP)
 
Join Date: Aug 2012
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I was able to figure out how to wipe cache and factory data in recovery mode but this didn't help at all. Assume it's the end of the road for my phone and I need to replace it.
Nexus18 is offline  
Reply With Quote
Old August 13th, 2012, 08:23 AM   #5 (permalink)
Senior Member
 
bfksc's Avatar
 
Join Date: Aug 2010
Location: Canada
Posts: 1,256
 
Device(s): Rugby Pro LTE
Carrier: Not Provided

Thanks: 2
Thanked 200 Times in 169 Posts
Default

Quote:
Originally Posted by Nexus18 View Post
I was able to figure out how to wipe cache and factory data in recovery mode but this didn't help at all. Assume it's the end of the road for my phone and I need to replace it.
If you have Odin, I would try re-flashing the phone with the same or newer firmware. If you recently updated the phone, it may have been a bad flash/update. If that doesn't work, then the phone may have a physical issue with it's memory, or processor.
bfksc is offline  
Reply With Quote
Old August 13th, 2012, 07:14 PM   #6 (permalink)
New Member
Thread Author (OP)
 
Join Date: Aug 2012
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Took it to Sprint repair center where they couldn't fix it after an hour. Ended up with a Galaxy S2. Thanks for helping.
Nexus18 is offline  
Reply With Quote
Reply

Nexus S
Current Rating:
Rate this Phone:

The Nexus S is the second generation in a line of smartphones that are in direct collaboration with Google. This time, it's made by Samsung as opposed to the Nexus One from HTC. Google's Nexus line of phones are always a stock, vanilla Andr... Read More



Go Back   Android Forums > Android Phones > Nexus S
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 03:16 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.