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Old February 5th, 2011, 05:29 AM   #1 (permalink)
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Default Lg p500 problems

Hi
Has anyone else had a problem with their LG P500 when trying to sync or backup their Contacts from phone to PC using the LG PC Suite IV?

Won't go into extreme detail but it seems to sync a few but not the vast majority. The Sync in the PC Suite goes so far and then stops. Been on to LG Support for literally hours. The guy really was supportive but nothing works. Phone has been back to the engineers but it came back saying they fixed it. Guess what? Just the same.

Never had so much bother with a PC Suite. Nokia and Sony Ericsson when I had their mobiles was just so straight forward. Wondered if it was just my phone or if anyone else had experienced grief.

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Old February 5th, 2011, 06:22 AM   #2 (permalink)
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Welcome to the forums.

Syncing issues are not always the problem of the device.. it could be the system itself at the other end, which can be maddening because of all the troubleshooting done by the user on their device trying to remedy things.

I'm wondering if anybody had thought to clear all data and cache and defaults on the apps and widgets you're using to sync. If so, and the issue remained, perhaps a factory data reset could wash out the problem.

I'd go into menu > settings > applications > manage applications and then go to each app/widget involved and start clearing everything not greyed out, then reboot the device.

You'll have to reconfigure, of course.
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Old February 5th, 2011, 10:53 AM   #3 (permalink)
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Did a factory reset over phone with Support guy and also an app debugging as well. No joy.
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Old February 8th, 2011, 01:56 AM   #4 (permalink)
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Default dust problem

hi guys i bought optimus 1 just 4 days back and found dust creepin under the screen ,worried i went to lg service centre , they replaced it but iam still concerned about this piece bieng dust resistant ,anybody else had this issue
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Old February 9th, 2011, 10:48 AM   #5 (permalink)
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Default Is there a PC Suite application in Phone?

I installed LG PC Suite (Windows application) but failed to communicate with phone because I got a message:
'Select PC Suite mode on phone'.
Is there any PC suite application in LG phone?
Thank you.
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Old February 9th, 2011, 11:01 PM   #6 (permalink)
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I am still facing the issue with sync with the contacts (No successful sync for contacts since I for the phone almost a month back)

Initially had to stuggle with installing and reinstalling drivers. But at the most now I could sync messages only. No success with contacts still (which are very crucial since I had copied my contacts from sim and needs to to some housekeeping)
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Old February 11th, 2011, 09:25 AM   #7 (permalink)
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I have solved my recent problem which has been on going since the 24th December 2010. The chap at the Support Desk who never gave up on the problem where many would have and was a great support and positive about the whole thing. The fact that I solved it myself is irrelevant as I think he was only a heartbeat behind me.

The problem was simply that whatever I tried my contact list in the LG P500 wouldn't Sync with the LG PC Suite on the Desktop. We literally tried everything including sending the phone back to the engineers who returned it saying problem solved but it wasn't.

Messed around today and in desperation or was it intuition I did the following.

1. I had already SHARED my Contacts via E Mail to myself and had those VCF files on my desktop.
(Win7) Open Contacts, multi select all then sent to myself via E mail. Open E mail and download
ALL attachments to a file in Documents. You now have a complete set of vcf files of all your
Contacts.

2. I cleared the few contacts that had managed to sync from the PC Suite. So Contacts in PC suite
now totally empty

3. Now the scary bit! I then deleted all contacts from all sources in the phone.

4. From the PC Suite I then Imported my vcf files from the Desktop into the PC suite. Make sure to
select VCF files not CSV otherwise it wont work.

5. I then tried Sync again.

It worked!!!!!!!!!!

I have then since thoroughly tested the system. Everything syncs back and forth no problem. I can add, delete and modify in both phone and PC Suite and all is well.

Hope this helps anyone else with the same problem. LG are looking at the problem and may well modify their software in the future.
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Old February 12th, 2011, 12:43 AM   #8 (permalink)
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yay thanks ballaterboy, was at my wits end in trying to sync the phone and existing contacts. had given up hope and was planning to go manual entry of data.

was apprehensive abt deleting data on phone. finally took the plunge and now everthing seems to syncing perfectly.

thanks again
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Old February 12th, 2011, 03:54 AM   #9 (permalink)
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Default Well done

My pleasure. Know what it fells like 2 months for me. Strike one for the good guys!!!

Happy Syncing
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Old February 14th, 2011, 11:11 AM   #10 (permalink)
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Happy LG P500 Can't access #G network

Hi,

I have a LG P500 and is not working with 3G network. I already clicked on data enabled, configured the apn settings and clicked on the Preferred network mode GSM/WCDMA auto. With wifi I configured the gmail account. But with wifi off i can't access network. I get 'A network error occurred. Retry, or cancel and return to previous screen.'
Has anyone got this problem?
Please help.

Thanks.
Nureyev
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Old March 20th, 2011, 08:56 AM   #11 (permalink)
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Hi ballaterboy. i want to copy contacts from my pc ( which r in .CSV format) to my LG P500. What should i do ? i cant understand anything. plz..plz..plz...help.
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Old March 20th, 2011, 10:35 AM   #12 (permalink)
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not a problem. I assume you have the LG PC Suite. If not make sure you have. Easy to obtain.

Open the PC Suite and select the Contacts section

Go to File at the top (drop down menu) and select Import

You will get a samll box with 2 options.
Select CSV files

You now get a box saying Import. Select your files by Browsing to them.

Select them ALL Click OK in the Import box and it will copy those files to your Contacts section of the PC Suite

you can edit them in there if you wish and then sync them to your phone.
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Old March 22nd, 2011, 10:48 AM   #13 (permalink)
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hey guys i own a lg p500 too and i am having a terrible problem..my phone doesnt recieve network after some time and i only get it for a limited period after i have restarted my phone...i have it on automatic network registration. please help
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Old March 23rd, 2011, 12:19 AM   #14 (permalink)
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to copy contacts into mobile, I found using the google contacts way the most simple and easy to mange. go to google.com/contacts and upload your csv file. then in your phone contact book enable the option to sync contacts with google.. this way we have all our contacts backed up on google and prevents any loss.

also in google contacts you can merge / find duplicates. etc.. this is an amazing feature ..

it also checks for your email addressses and adds to the contacts.
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Old March 23rd, 2011, 05:17 AM   #15 (permalink)
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Don't want to create new thread, simple question - Does anoyone need to recalibrate compass one every compass app launch? It's pretty annoying to move phone in figure 8 on every Geocaching app launch when I need to use compass navi.

I have official ROM 10a, no root.

Thanks for answer!
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Old March 24th, 2011, 07:45 PM   #16 (permalink)
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Quote:
Originally Posted by saurabh79 View Post
to copy contacts into mobile, I found using the google contacts way the most simple and easy to mange. go to google.com/contacts and upload your csv file. then in your phone contact book enable the option to sync contacts with google.. this way we have all our contacts backed up on google and prevents any loss.

also in google contacts you can merge / find duplicates. etc.. this is an amazing feature ..

it also checks for your email addressses and adds to the contacts.
My girlfriend was having issues with the sync as well, so I suggested this to her, as I think is probably the easier, because if we already sold our souls to google, then why not letting it have our contacts in the cloud as well

But ballaterboy's suggestion is what I would try myself as is the crafty dirty one
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Old April 10th, 2011, 01:07 PM   #17 (permalink)
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Cry Wont turn on

My lg optimus 1 wont turn on it gets to the lg sign and then freezes and i have to remove the battery to get it off can someone help me please:mad :
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Old June 10th, 2011, 04:27 PM   #18 (permalink)
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Cool

I think??? the PC Suit IV contact problem (other than it being an ugly piece of Flash code) is a little more straight forward.

Their are two directories on the phone - there is the one in the SIM card that goes with the SIM card, and then there is a more sophisticated LG proprietary directory (it knows about avatars, groups, etc).

When my provider transferred contacts from an earlier phone , they transferred them to the SIM. PC Suit IV can't seem to see these at all!

Any new entries created were by default in the LG proprietary phone directory. PC Suit IV sees and syncs these only.

Solution:
Open contacts
press menu button, choose more, choose Import/Export
a screen apears, choose Import from SIM card
a screen appears "Create contact under account", choose Phone
press menu button again, choose select all, then choose Done

Any entry originally in the SIM will now appear twice, once for the SIM, once for the Phone. You can fix this by opening contacts, press menu button, choose Display Options, choose SIM, un-check "All Contacts" under SIM and choose Done. Only the Phone directory entries are now visible.

PC Suit IV should now sync every displayed contact. Caveat - you are now using the Phone directory, not the SIM directory. Any contact not in the SIM will not transfer with the SIM. But at least you can back/restore up all your contacts to a PC!

By memory, earlier PC Suites were NOT Flash and understood about SIM directories. LG - get your act together!
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Old June 19th, 2011, 01:08 PM   #19 (permalink)
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Sad Devendra.dvm

Quote:
Originally Posted by nureyev666 View Post
Hi,

I have a LG P500 and is not working with 3G network. I already clicked on data enabled, configured the apn settings and clicked on the Preferred network mode GSM/WCDMA auto. With wifi I configured the gmail account. But with wifi off i can't access network. I get 'A network error occurred. Retry, or cancel and return to previous screen.'
Has anyone got this problem?
Please help.

Thanks.
Nureyev
im also facing same problem. any one plz help me on this...

thanks.
Devendra..
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Old June 21st, 2011, 09:00 PM   #20 (permalink)
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Is there a PC Suite application in Phone?
I installed LG PC Suite (Windows application) but failed to communicate with phone because I got a message:
'Select PC Suite mode on phone'.
Is there any PC suite application in LG phone?
Thank you.
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Old June 24th, 2011, 11:32 AM   #21 (permalink)
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Default wifi problem

i hv recently bought lg optimus one n presently am use wifi for internet access. the problem is dat, whenever i lock the screen the wifi automatically turns off, which in turn stops my internet related programs, on unlocking the connection resumes. jus wanted to kno whether it is a common error.... plz help!!!!
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Old June 29th, 2011, 07:15 AM   #22 (permalink)
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Default PC Suite does not recognize the phone

Quote:
Originally Posted by ananddurgam View Post
Is there a PC Suite application in Phone?
I installed LG PC Suite (Windows application) but failed to communicate with phone because I got a message:
'Select PC Suite mode on phone'.
Is there any PC suite application in LG phone?
Thank you.
I am facing a similar problem, thought there might be issues with the PC Suite so upgraded that but still the phone is not recognized by the PC Suite.

Any help?
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Old July 5th, 2011, 09:39 AM   #23 (permalink)
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Quote:
Originally Posted by nureyev666 View Post
Hi,

I have a LG P500 and is not working with 3G network. I already clicked on data enabled, configured the apn settings and clicked on the Preferred network mode GSM/WCDMA auto. With wifi I configured the gmail account. But with wifi off i can't access network. I get 'A network error occurred. Retry, or cancel and return to previous screen.'
Has anyone got this problem?
Please help.

Thanks.
Nureyev
Have you tried selecting WCDMA only mode? If not, do you have good 3G range (3 or 4 bars) in your area? And you're not getting internet access when you choose GSM only mode either?
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Old July 6th, 2011, 06:48 AM   #24 (permalink)
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Quote:
Originally Posted by nureyev666 View Post
Hi,

I have a LG P500 and is not working with 3G network. I already clicked on data enabled, configured the apn settings and clicked on the Preferred network mode GSM/WCDMA auto. With wifi I configured the gmail account. But with wifi off i can't access network. I get 'A network error occurred. Retry, or cancel and return to previous screen.'
Has anyone got this problem?
Please help.

Thanks.
Nureyev
I have had the same problem. Did you buy an "unlocked" phone? if so you need to go to your providers web site and and go to the Sim only plans and set up your phone, it connects your sim in that phone to your current provider...

On my phone after doing the above....

I have gone into "accounts and sync" and turned off Auto-sync and the Background Data, if your not worried about all of the automatic downloads then you probably won't need to do this.

In Wireless and network settings go to Mobile networks and turn on Data Roaming.

It now works on my phone. it doesn't work on the Opera mini I have installed however on the basic browser provided on the phone... No problem. It took a few goes to set it up but it seems to work now. Shame the default browser is so cr@p.

specticackle
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Old July 6th, 2011, 06:51 AM   #25 (permalink)
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My phone cuts off mid call. Does this happen to anyone else?
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Old July 15th, 2011, 04:47 PM   #26 (permalink)
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I have problem with Lg P500. I have put a pattern lock to my phone. i move my finger on the screen on circles and then no green circles, if i wrong the pattern lock i saw the red circles, if i hit the pattern lock the phone is unlocked but no green circles. Thanks (sorry for my bad english) Please help!!!
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Old July 18th, 2011, 10:16 AM   #27 (permalink)
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Default LG Optimus One P500 not powering on (Just stays with LG Sign at startup)

Quote:
Originally Posted by ChubbyAndroid View Post
My lg optimus 1 wont turn on it gets to the lg sign and then freezes and i have to remove the battery to get it off can someone help me please:mad :
Hi,

I got the same problem. This evening I was trying to update on my LG Optimus one P500 using the "LG Support Mobile Tool". In the process after the update was downloaded it started installing the update on my mobile and the screen went to "Emergency Mode" and after few mins it gave a message saying "there is a connection error, and asked to disconnect the phone, remove the battery, re-insert the battery, power on and connect the phone to continue the installation. But when powering on the mobile starts with a LG Sign on the screen and just stays there for ever. I wont respond to any button and I've to remove the battery to turn it off.

Could somebody please please help me with this.

Please e-mail me @sam_smiles4u@yahoo.com if anybody has a solution for this.

Thank You,
Sampath. (sam_smiles4u@yahoo.com)
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Old July 22nd, 2011, 05:28 AM   #28 (permalink)
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Hi Guys, I had the same problem before ... later realised, there are two modes connecting to the PC, 1 - USB mode: to browse contents on your LG phone for which any software is not required. 2 - PC sync mode: The PC needs to have the software installed and this mode can be used to get the update / backup phone book etc.

So once you have installed the PC sync software in your PC (can be downloaded from the LG website) ... go to Setting>>SD card and phone storage>> uncheck USB mode only ... this should work ... and the most important after you upgrade and make any changes using PC syn please click on SYNC NOW or else the changes will be virtual (On your PC screen only) not onto the phone !!! ... If you unplug your phone wihtout clicking on SYN NOW .. the changes wont happen at all !!!
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Old August 3rd, 2011, 07:27 AM   #29 (permalink)
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Quote:
Originally Posted by specticackle View Post
My phone cuts off mid call. Does this happen to anyone else?
Looks like I'm on my own with this one.

Phone will be in the post back to LG tomorrow for them to sort
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Old August 17th, 2011, 11:49 PM   #30 (permalink)
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Quote:
Originally Posted by luxornet View Post
I installed LG PC Suite (Windows application) but failed to communicate with phone because I got a message:
'Select PC Suite mode on phone'.
Is there any PC suite application in LG phone?
Thank you.
Same problem with me. Did you found any solution?
please help
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Old September 4th, 2011, 05:20 AM   #31 (permalink)
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Default All contacts are with PC Suit

Hello Every one..
Well my p500 was connecting to pc afer 2-3 trials...but not the thing is that u synced my contacts with PC SUIT and updated my phone...I lost all my contacts from my phone an i thought that i will sync it again with PC suit n contachts will come back.
And this is where shit happned. Now the PC SUIT 4 is not detecting my device.
It always says "No Response from the Device"
What shud i Do?? All my contacts are with PC SUIT..
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Old September 15th, 2011, 03:52 AM   #32 (permalink)
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Default Dictionary App

Hi can i get the pre loaded Dictionary app which comes with the Froyo version ..?? I upgraded my P500 to Ginger Bread and the dictionary is not pre loaded. I couldn't find the same dictionary in market..
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Old September 15th, 2011, 04:11 AM   #33 (permalink)
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i had the same bad same experience with you .but i really no idea how to deal with it .by reading this thread ,i got some idea how to handle it .tks .
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Old September 19th, 2011, 02:01 AM   #34 (permalink)
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Quote:
Originally Posted by Raghav636 View Post
Hi can i get the pre loaded Dictionary app which comes with the Froyo version ..?? I upgraded my P500 to Ginger Bread and the dictionary is not pre loaded. I couldn't find the same dictionary in market..
Please download colordict. dictionary from market. This is much better than pre installed dictionary. First download colordict and download the data base by opening the app. and select wordnet and thesearus and translation if you want. Except the colordict, all the database will be directly installed into the sd card. Try this.

Thumbs up if it helped
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Old September 25th, 2011, 08:41 AM   #35 (permalink)
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hello guys. I have a bit of a problem with my LG optimus p500. it was given to me by a relative, the problem is the main g mail that it recognizes is the e-mail of the person who gave it to me and i can not seem to find ways of removing it and she also do not know how. can someone help me pls.
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Old September 25th, 2011, 10:23 AM   #36 (permalink)
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Quote:
Originally Posted by noblechris View Post
hello guys. I have a bit of a problem with my LG optimus p500. it was given to me by a relative, the problem is the main g mail that it recognizes is the e-mail of the person who gave it to me and i can not seem to find ways of removing it and she also do not know how. can someone help me pls.
Go to Gmail app --> Menu button --> Accounts --> Menu Button --> Accounts Settings --> Touch Account to delete --> Remove Account.
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Old September 25th, 2011, 11:03 PM   #37 (permalink)
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Dude go to the customer care centre of youyr service provider and ask for a new sim. It will work fine accepting the network
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Old November 9th, 2011, 03:21 AM   #38 (permalink)
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Quote:
Originally Posted by luxornet View Post
I installed LG PC Suite (Windows application) but failed to communicate with phone because I got a message:
'Select PC Suite mode on phone'.
Is there any PC suite application in LG phone?
Thank you.
Did you found any solution?
If yes pls tell me.

Thanks
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Old November 18th, 2011, 12:22 PM   #39 (permalink)
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Originally Posted by luxornet View Post
I installed LG PC Suite (Windows application) but failed to communicate with phone because I got a message:
'Select PC Suite mode on phone'.
Is there any PC suite application in LG phone?
Thank you.
I don't believe still no one has come up with any solution.. Is it a permanent bug?? Please help. I needed to upgrade optimus one to gingerbread through pc suite.. or is there any other way?
my fone keeps flashing upgradation screen wenever it is connected to internet as the 2.3 is officially out, bt i am unable to upgrade.
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Old November 19th, 2011, 02:40 AM   #40 (permalink)
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Go to LG website and in support section download LG update program... and install it... and you can upgrade to 2. 3
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Old February 25th, 2012, 10:18 AM   #41 (permalink)
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Hi,
I have the LG P500 and I broke the LCD screen on it, I am selling it and wondering how to format the device via computer.

Thanks,

Stubbz88
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Old April 1st, 2012, 12:06 PM   #42 (permalink)
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Default Lost all contacts...

I need help, I somehow lost all my contacts from my LG-p500h. Not sure what I did, but even when I try to import contacts back in, nothing shows in my actual contact list. I have most in my favourites, but am not able to get them to show in my contacts list. Please help if anyone has any ideas how to get them back.
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Old April 22nd, 2012, 08:04 PM   #43 (permalink)
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hi was wondering if anyone can help me my daughter has an lgp500 .
but the problem is she went to update it with the support tool and then halfway through unplugged it without making sure everything was shut down now it wont do anything at all i have to take the battery out first then switch it on but just the provider logo comes on and thats it it wont even switch off any suggestions?
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Old June 14th, 2012, 06:57 PM   #44 (permalink)
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Originally Posted by ChubbyAndroid View Post
My lg optimus 1 wont turn on it gets to the lg sign and then freezes and i have to remove the battery to get it off can someone help me please:mad :
Last night I installed Android 4.04 on my Optimus one P500h, and I had the same issue. let it charge for a few hours, then unplug it and hold the power button for 20 seconds before releasing. with any luck, your phone should turn on like it normally would
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Old October 5th, 2012, 10:33 AM   #45 (permalink)
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Default No response from the device

I updated my LG P500 to 2.3.3. But now I am not able to connect it with LG PC suite it always say no response from the device. I have re installed drivers, LG pc suite also tried with USB debugging, but all in vain.
It is working fine with USB mode.
I read all the forums regarding this but nothing helped me.
It was working fine prior to software update. If anyone has any idea about that please help.
I have tried to connect my phone as much as possible except factory reset as someone told in some thread that it wont help and I am afraid of losing all the contact and other data( no backup is there as I reinstalled the pc suite).
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Old October 8th, 2012, 02:09 PM   #46 (permalink)
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Originally Posted by Stubbz88 View Post
Hi,
I have the LG P500 and I broke the LCD screen on it, I am selling it and wondering how to format the device via computer.

Thanks,

Stubbz88
If you are able to connect it to the PC suite then u can delete all the contacts, msg and data on sd card. Otherwise there is no way.
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Old October 8th, 2012, 02:12 PM   #47 (permalink)
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Quote:
Originally Posted by shreya View Post
I don't believe still no one has come up with any solution.. Is it a permanent bug?? Please help. I needed to upgrade optimus one to gingerbread through pc suite.. or is there any other way?
my fone keeps flashing upgradation screen wenever it is connected to internet as the 2.3 is officially out, bt i am unable to upgrade.
How to: LG P500/P500H Not connecting to PC? READ THIS PLEASE

check the thread it may help you.
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Old October 8th, 2012, 02:14 PM   #48 (permalink)
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Originally Posted by viral1991 View Post
Go to Gmail app --> Menu button --> Accounts --> Menu Button --> Accounts Settings --> Touch Account to delete --> Remove Account.
The only option is to do that is factory reset.
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Old October 8th, 2012, 02:18 PM   #49 (permalink)
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Originally Posted by Raghav636 View Post
Hi can i get the pre loaded Dictionary app which comes with the Froyo version ..?? I upgraded my P500 to Ginger Bread and the dictionary is not pre loaded. I couldn't find the same dictionary in market..
Go to the SD card files there should be the dictionary file you can install that.
Actually I don't know about the dictionary but I installed the task killer in the same way after upgrading my phone.
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Old October 8th, 2012, 02:20 PM   #50 (permalink)
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Originally Posted by Alkesh View Post
Hello Every one..
Well my p500 was connecting to pc afer 2-3 trials...but not the thing is that u synced my contacts with PC SUIT and updated my phone...I lost all my contacts from my phone an i thought that i will sync it again with PC suit n contachts will come back.
And this is where shit happned. Now the PC SUIT 4 is not detecting my device.
It always says "No Response from the Device"
What shud i Do?? All my contacts are with PC SUIT..
I am having the same problem if you find any solution please share with me.
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