Go Back   Android Forums > Android Phones > LG Optimus V > Optimus V - All Things Root

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old January 31st, 2012, 05:22 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Oct 2011
Posts: 49
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 4 Times in 4 Posts
Default Blank screen but still works

I pulled my phone out from my pocket about an hour ago to find out something is wrong with the screen. When I turn it on, it remains blank, though the shade of black changes thanks to the backlight.

After doing some experimentation, I noticed that the phone itself is still functioning. For example, there is haptic feedback, sound still emits from it, and from memory I was able to pull down the notification bar to adjust the brightness setting (which it did). Yet the screen remains blank.

I notice towards the bottom right corner that when I turn the screen "on" there is a tiny white line, something that almost looks like a scratch. The line goes away when I turn the screen off.

My first thoughts is somehow the screen was somehow damaged, but the phone had been fine 30 minutes prior and nothing had occurred in between that time.

My phone is an Asurion refurb with a Hitachi screen and it is running BACKside ROM (one of the early January builds).

Someone please help!!!! I'm slightly more than freaking out right now.

fezzle is offline  
Reply With Quote
sponsored links
Old January 31st, 2012, 06:40 PM   #2 (permalink)
Senior Member
 
brotherswing's Avatar
 
Join Date: Feb 2011
Location: In my living room.
Gender: Male
Posts: 2,956
 
Device(s): HTC Evo 4G, Moto Milestone X, Optimus V, HTC Wildfire S, Huawei M835, PDNB 7
Carrier: Not Provided

Thanks: 1,679
Thanked 1,244 Times in 796 Posts
Send a message via Yahoo to brotherswing
Default

Try this, pull the battery then hold down the power button for thirty seconds. Then power back up and try again.
__________________
#_ Guru-to-Noob Translator C:/_ .
brotherswing is offline  
Reply With Quote
Old January 31st, 2012, 06:44 PM   #3 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Oct 2011
Posts: 49
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 4 Times in 4 Posts
Default

Hold down the power button while the battery is out, or after I've replaced it?
fezzle is offline  
Reply With Quote
Old January 31st, 2012, 06:47 PM   #4 (permalink)
Senior Member
 
brotherswing's Avatar
 
Join Date: Feb 2011
Location: In my living room.
Gender: Male
Posts: 2,956
 
Device(s): HTC Evo 4G, Moto Milestone X, Optimus V, HTC Wildfire S, Huawei M835, PDNB 7
Carrier: Not Provided

Thanks: 1,679
Thanked 1,244 Times in 796 Posts
Send a message via Yahoo to brotherswing
Default

While its out.
brotherswing is offline  
Reply With Quote
Old January 31st, 2012, 08:28 PM   #5 (permalink)
Senior Member
 
Phatninja55's Avatar
 
Join Date: Jan 2012
Location: Illinios
Gender: Male
Posts: 766
 
Device(s): Motorola Electrify
Carrier: US Cellular

Thanks: 81
Thanked 218 Times in 116 Posts
phatninja55@gmail.com
Default

Did you just recently put backside iho on your phone or was it on before the screen was black? Try booting into recovery to see if the screen works.
Phatninja55 is offline  
Reply With Quote
Old January 31st, 2012, 08:38 PM   #6 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Oct 2011
Posts: 49
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 4 Times in 4 Posts
Default

I've had backside for about two weeks. The phone's been functioning fine til this incident.
fezzle is offline  
Reply With Quote
Old January 31st, 2012, 09:07 PM   #7 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Oct 2011
Posts: 49
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 4 Times in 4 Posts
Default

Tried removing the battery/holding down power. No luck.


Am I right in thinking I will need to replace my LCD panel?
fezzle is offline  
Last edited by fezzle; January 31st, 2012 at 09:15 PM.
Reply With Quote
Old January 31st, 2012, 10:09 PM   #8 (permalink)
Senior Member
 
brotherswing's Avatar
 
Join Date: Feb 2011
Location: In my living room.
Gender: Male
Posts: 2,956
 
Device(s): HTC Evo 4G, Moto Milestone X, Optimus V, HTC Wildfire S, Huawei M835, PDNB 7
Carrier: Not Provided

Thanks: 1,679
Thanked 1,244 Times in 796 Posts
Send a message via Yahoo to brotherswing
Default

Maybe. We need some more opinions on this. I hope it isn't your screen, replacement parts for our phones are hard to find. I know, I've looked.
brotherswing is offline  
Reply With Quote
Old January 31st, 2012, 10:11 PM   #9 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Oct 2011
Posts: 49
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 4 Times in 4 Posts
Default

Actually I quickly found a replacement LCD on eBay, but I'd rather not have to take the phone apart and risk ruining it all together.

I'm currently on hold with Asurion to see if they'll send me another refurb free.
fezzle is offline  
Reply With Quote
Old January 31st, 2012, 10:34 PM   #10 (permalink)
AF Contributor
 
AndyOpie150's Avatar
 
Join Date: May 2011
Location: Florida
Posts: 5,469
 
Device(s): LG Optimus V/Bean_Whiz-CM10v2.2.2CX ROM
Carrier: Not Provided

Thanks: 2,030
Thanked 1,491 Times in 1,142 Posts
Default

Try downloading screen cast onto computer. It sould show your screen on your computer. Then follow these directions Do not Factory Reset your Rooted Phone to change your recovery to the VM670NH recovery and get the newest BACKside ROM.
AndyOpie150 is offline  
Reply With Quote
sponsored links
Old January 31st, 2012, 11:03 PM   #11 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Oct 2011
Posts: 49
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 4 Times in 4 Posts
Default

Thought a visual might help here. As you can see, there is what looks like a crack when the screen is turned "on" but it goes away when I turn the screen "off".

fezzle is offline  
Reply With Quote
Old January 31st, 2012, 11:14 PM   #12 (permalink)
AF Contributor
 
AndyOpie150's Avatar
 
Join Date: May 2011
Location: Florida
Posts: 5,469
 
Device(s): LG Optimus V/Bean_Whiz-CM10v2.2.2CX ROM
Carrier: Not Provided

Thanks: 2,030
Thanked 1,491 Times in 1,142 Posts
Default

It's bad. Send it to LG. You have a one year warranty.
AndyOpie150 is offline  
Reply With Quote
Old January 31st, 2012, 11:18 PM   #13 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Oct 2011
Posts: 49
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 4 Times in 4 Posts
Default

Quote:
Originally Posted by AndyOpie150 View Post
It's bad. Send it to LG. You have a one year warranty.
Does that still hold true for refurbs? Not to mention the fact it's rooted....
fezzle is offline  
Last edited by fezzle; January 31st, 2012 at 11:22 PM.
Reply With Quote
Old January 31st, 2012, 11:58 PM   #14 (permalink)
ROM Developer
 
Join Date: Mar 2011
Location: Las Vegas
Posts: 2,195
 
Device(s): Samsung Galaxy Victory, Victorious ROM, LG Optimus V, BACKside-IHO, Coby Kyros 7022-4G, Stock Rooted
Carrier: Virgin Mobile

Thanks: 812
Thanked 2,062 Times in 915 Posts
Default

No, refurbs are not covered by LG's warranty, but they may have a limited warranty offered by the refurbisher.

That definitely looks like a hardware issue. If it was software, the white line would only be able to go horizontal or vertical, not slanted.
JerryScript is offline  
Reply With Quote
The Following User Says Thank You to JerryScript For This Useful Post:
AndyOpie150 (February 1st, 2012)
Old February 1st, 2012, 12:19 AM   #15 (permalink)
AF Contributor
 
AndyOpie150's Avatar
 
Join Date: May 2011
Location: Florida
Posts: 5,469
 
Device(s): LG Optimus V/Bean_Whiz-CM10v2.2.2CX ROM
Carrier: Not Provided

Thanks: 2,030
Thanked 1,491 Times in 1,142 Posts
Default

Some how missed the refurb part.
AndyOpie150 is offline  
Reply With Quote
Old February 1st, 2012, 12:23 AM   #16 (permalink)
Senior Member
 
brotherswing's Avatar
 
Join Date: Feb 2011
Location: In my living room.
Gender: Male
Posts: 2,956
 
Device(s): HTC Evo 4G, Moto Milestone X, Optimus V, HTC Wildfire S, Huawei M835, PDNB 7
Carrier: Not Provided

Thanks: 1,679
Thanked 1,244 Times in 796 Posts
Send a message via Yahoo to brotherswing
Default

Yup, with the photo its easy to see. Cracked the substrate layer.
brotherswing is offline  
Reply With Quote
Old February 1st, 2012, 12:38 PM   #17 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Oct 2011
Posts: 49
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 4 Times in 4 Posts
Default

Well I called Asurion. They say my warranty's voided because of the crack, and there's no proof to whether or not it was faulty when I received it.

A bunch of bullshit. I'm gonna get the phone repaired locally for cheaper than the deductible.

And I'm immediately canceling my insurance. Waste of money.
fezzle is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > LG Optimus V > Optimus V - All Things Root
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 02:48 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.