Go Back   Android Forums > Android Carriers > Orange

test: Reply
 
LinkBack Thread Tools
Old April 11th, 2012, 12:07 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Feb 2011
Posts: 36
 
Device(s): HTC Desire HD
Carrier: Not Provided

Thanks: 3
Thanked 4 Times in 4 Posts
Default Orange UK Sky Sports mobile TV package

Does anyone know if its possible to watch the Orange UK mobile TV (sky sports package) on an unbranded One X? I only ask because I've currently got an unbranded Desire HD and whenever I try to watch mobile TV via Orange World, it says that my handset isn't compatible. I've spoken with orange tech support and they've told me its because I've not got an orange branded phone. I'm going to be swapping over to a One X tomorrow and I'm hoping that someone knows a way round this problem. Thanks for any help

Advertisements
Camel Chops is offline  
Reply With Quote
sponsored links
Old April 11th, 2012, 03:33 PM   #2 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 27,230
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,331
Thanked 16,332 Times in 8,739 Posts
Default

Are you trying over 3G or WiFi? I was unbranded and I believe I managed to get it working a while back. I think it needs to be over 3G to work?
__________________
Site Rules & Guidelines / Staff List / Ask the Staff
Want to bring naughty posts to our attention? Use:
Be respectful to each other - That's what we're all about.
El Presidente is offline  
Reply With Quote
Old April 11th, 2012, 03:54 PM   #3 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Feb 2011
Posts: 36
 
Device(s): HTC Desire HD
Carrier: Not Provided

Thanks: 3
Thanked 4 Times in 4 Posts
Default

I've tried it over 3g and wifi but neither option works. It just says that my handset is not compatible. Its really frustrating to think that just because I have an unbranded phone I can't access the same services as other orange customers. If you can help me out, I'd be very grateful
Camel Chops is offline  
Reply With Quote
Old April 11th, 2012, 04:07 PM   #4 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 27,230
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,331
Thanked 16,332 Times in 8,739 Posts
Default

Do you mind if I move your query to the Orange subforum? I know we've Orange employees who visit and post there, they'd probably be able to assist.
El Presidente is offline  
Reply With Quote
Old April 11th, 2012, 04:29 PM   #5 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Feb 2011
Posts: 36
 
Device(s): HTC Desire HD
Carrier: Not Provided

Thanks: 3
Thanked 4 Times in 4 Posts
Default

Ok, fair enough. If it gets me the help I want. Thanks
Camel Chops is offline  
Reply With Quote
Old April 11th, 2012, 06:20 PM   #6 (permalink)
Junior Member
 
Join Date: Oct 2011
Location: Plymouth UK
Gender: Male
Posts: 84
 
Device(s): HTC Sensation XE, HTC Desire C (Wife) Time2 7" Android Tablet, Sony Ericsson X8 (Spare)
Carrier: Not Provided

Thanks: 9
Thanked 27 Times in 19 Posts
Default

Have you tried accessing the site using something like Dolphin Browser HD? It does work for some unbranded devices?
__________________
I work for Orange but any opinions posted here are my own, and are in no way on behalf of androidforums.com!
dnapro is offline  
Reply With Quote
Old April 12th, 2012, 03:45 AM   #7 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Feb 2011
Posts: 36
 
Device(s): HTC Desire HD
Carrier: Not Provided

Thanks: 3
Thanked 4 Times in 4 Posts
Default

Yes, that's the browser that I use.
Camel Chops is offline  
Reply With Quote
Old May 1st, 2012, 03:09 PM   #8 (permalink)
New Member
 
Join Date: May 2012
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have an unbranded Galaxy S2 which works with the Orange Sky Sports Swappable.

I recently switched to Orange mainly because of the Sky Sports package - I went through Phones 4U (Dialaphone) and didn't realise it at the time but their deals provide you with an unbranded phone (and with redemption the net monthly cost is cheaper than buying direct from Orange too)

I found that the picture quality on sky sports with orange is very variable - popular matches with big demand can be unwatchable if Orange servers get overloaded e.g. Man City vs United last night was totally useless! Watching over wi-fi does work too but gives no improvement on picture quality.

Cheers
waltg is offline  
Reply With Quote
Old May 2nd, 2012, 10:12 AM   #9 (permalink)
Member
 
Vicdude's Avatar
 
Join Date: Jun 2010
Location: Nottingham UK
Posts: 316
 
Device(s): The mighty Galaxy Note. It's not massive, it's immense :D Big is best.
Carrier: Not Provided

Thanks: 49
Thanked 19 Times in 18 Posts
mikeseymour4@gmail.com
Default

All in all I think it's a bit of a con and yet another example of a great headline product from Orange but the execution really is Dire
As was previously mentioned, The City v Man U game was unwatchable on my Note and the faffing around required to get the bloomin thing to work was immense.
I'd tap the swapable and be asked to validate my phone. You enter your number and submit it..... You get a little message saying that you will shortly receive a text message with a link which will take you through to Sky..... It never came, so that was me kissing goodbye to wifi.
So i turn wifi off and enable 3G...... Absolute bag of rubbish... how they can call that a service I have no idea and if anyone out there is paying for it and receiving the same standard, then you need to get your money back
If the customers who are paying for the bundle as an extra.... if they are receiving a workable picture then the service is being advertised incorrectly..... It's a shambles and after many hours on the phone to orange, being passed from pillar to post, I find this immensely frustrating. Especially because it's one of the reasons I bought the note. Salespeople, Pah.... nothing but commission driven drones who will say anything.
Why are they not accountable for the drivel they spew? The idiot who told me that everything was brilliant, should have the commission he made on the sale of my comtract, he should have it taken out of next months wages because I've obviously been lied to.
Anyway, Sky Sports Swapable........avoid it, Orange is not set up or geared up to deliver the service properly yet and are earning money while they shrug their shoulders at it.....
__________________
Feel the fear.............. and then do it anyway!!
Vicdude is offline  
Reply With Quote
Old May 10th, 2012, 01:50 PM   #10 (permalink)
Member
 
Vicdude's Avatar
 
Join Date: Jun 2010
Location: Nottingham UK
Posts: 316
 
Device(s): The mighty Galaxy Note. It's not massive, it's immense :D Big is best.
Carrier: Not Provided

Thanks: 49
Thanked 19 Times in 18 Posts
mikeseymour4@gmail.com
Default

Over a week later and it's still pants. Should have known really, it was free after all...
Vicdude is offline  
Reply With Quote
sponsored links
Old May 30th, 2012, 03:03 PM   #11 (permalink)
Junior Member
 
Join Date: Jun 2010
Posts: 15
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

I'm trying to access the sky sports app but when I choose a channel it can't connect to a stream like there's no internet. Anyone else had this?
executiverocker is offline  
Reply With Quote
Old June 1st, 2012, 08:38 AM   #12 (permalink)
Member
 
Vicdude's Avatar
 
Join Date: Jun 2010
Location: Nottingham UK
Posts: 316
 
Device(s): The mighty Galaxy Note. It's not massive, it's immense :D Big is best.
Carrier: Not Provided

Thanks: 49
Thanked 19 Times in 18 Posts
mikeseymour4@gmail.com
Default

Phone the bloke in India who works for Orange.... he won't care either
Vicdude is offline  
Last edited by Steven58; June 1st, 2012 at 09:10 AM.
Reply With Quote
Old July 15th, 2012, 11:26 AM   #13 (permalink)
New Member
 
stevenpaul's Avatar
 
Join Date: Sep 2010
Location: East Kent UK
Posts: 3
 
Device(s): HTC one x
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Ive got sky sports mobile tv on orange swapable working on my htc one x and found it to be better than expected although quality can be variable like most video streaming.I wouldnt want to connect the phone to my 42 in lcd tv tho' as the picture quality would be awful.Its really only good for catching up with scores live as it were.I wonder when the F1 channel will be added to the swapable version of ssm tv?
stevenpaul is offline  
Reply With Quote
Old August 24th, 2012, 02:57 PM   #14 (permalink)
New Member
 
Join Date: Aug 2012
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 3
Thanked 0 Times in 0 Posts
Default

Hi stevenpaul
How on earth did you get that working. I've been trying for hours now on the new shiny one x with every browser I can think of. Firefox&Opera give a message saying the phone is incompatible; Chrome,Dolphin and the built in browser get as far as the video stream loading screen and then pop up a message saying that the video can not be played.

Orange helpline are no help either, the lady rekons I had done well just to get it that far as most people could not even get past the swapable selection pages but had no advice on what else to try other than the good old "switch it off and on again" .

Any help would be much appreciated.

//Edit
Nevermind. Got it working now but it will only run on the mobile data not wifi. The quality is not worth the effort.
AlexHTC is offline  
Last edited by AlexHTC; August 29th, 2012 at 03:46 AM. Reason: More info.
Reply With Quote
Reply


Go Back   Android Forums > Android Carriers > Orange
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 07:53 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.