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Old February 21st, 2013, 04:31 AM   #1 (permalink)
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Talking Finally a good "No Nonsense, Can do" attitude

I've just had to make an Insurance claim and I'm happy to say, it went without a hitch.
My Phone has died and won't boot up so it's of no use to me. After going through the frustrations of the Orange automated system, I finally get to speak to an adviser. An English speaking one
She took me through various checks and troubleshooting attempts and agreed that the phone was infact knackered
A few minutes later she informs me that a replacement can be with me TONIGHT!!!
On a down side though, I had to pay 25 excess Can't complain though, had the phone about 12 months....6 x 12 = 72 + 25 = 97 for a no quibble new handset (I know it's not as simple as that and I'm being raped via my tarif but it makes me feel better )

For once, I'd like to say WELL DONE ORANGE

P.S...Anyone know how to factory reset a dead handset?
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Old February 21st, 2013, 05:44 AM   #2 (permalink)
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Yeah, I found the Orange Care guys were pretty good when I needed to use them last year. That's a pretty good turnaround time with the replacement too.
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