Go Back   Android Forums > Android Carriers > Orange

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

Like Tree2Likes
  • 2 Post By Galaxynote_guy

test: Reply
 
LinkBack Thread Tools
Old February 21st, 2013, 04:31 AM   #1 (permalink)
Member
Thread Author (OP)
 
Join Date: Sep 2012
Location: Nottingham UK
Gender: Male
Posts: 119
 
Device(s): HTC Desire- Samsung SII - Galaxy Note 1
Carrier: Not Provided

Thanks: 10
Thanked 16 Times in 12 Posts
Talking Finally a good "No Nonsense, Can do" attitude

I've just had to make an Insurance claim and I'm happy to say, it went without a hitch.
My Phone has died and won't boot up so it's of no use to me. After going through the frustrations of the Orange automated system, I finally get to speak to an adviser. An English speaking one
She took me through various checks and troubleshooting attempts and agreed that the phone was infact knackered
A few minutes later she informs me that a replacement can be with me TONIGHT!!!
On a down side though, I had to pay 25 excess Can't complain though, had the phone about 12 months....6 x 12 = 72 + 25 = 97 for a no quibble new handset (I know it's not as simple as that and I'm being raped via my tarif but it makes me feel better )

For once, I'd like to say WELL DONE ORANGE

P.S...Anyone know how to factory reset a dead handset?
El Presidente and D-U-R-X like this.

Galaxynote_guy is offline  
Reply With Quote
sponsored links
Old February 21st, 2013, 05:44 AM   #2 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 26,594
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,026
Thanked 15,824 Times in 8,492 Posts
Default

Yeah, I found the Orange Care guys were pretty good when I needed to use them last year. That's a pretty good turnaround time with the replacement too.
__________________
Site Rules & Guidelines / Staff List / Ask the Staff
Want to bring naughty posts to our attention? Use:
Be respectful to each other - That's what we're all about.
El Presidente is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Carriers > Orange
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 12:35 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.