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Old February 14th, 2013, 04:41 AM   #1 (permalink)
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Question 7" Polaroid tablet micoSD card problem! :confused:

I have an Polaroid tablet 7 inches and I have this problem: when I try to download anything it says "sd card required to download _____" and I have an external sd card inserted!. Ok then I go to settings- storage. And it does detect the sd card but it doesnt detect what is inside of it; let's say the ad card is detected but in settings-storage it says 0.00Bytes of total size, not of amount available.

If you help me it would be re-greatly appreciated, and I'd you didn't understand what I said, I can make things clear for you; please help, thanks.

Note: I've already tried formatting the tablet, doesn't work

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Old February 14th, 2013, 07:21 AM   #2 (permalink)
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Welcome to AF iDowngrade I don't know your device very well but I am going to move it to the Polaroid 7 tablet forum to get you some better feed back.
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Old February 14th, 2013, 09:51 AM   #3 (permalink)
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I have been asking around about this problem for you and we have 2 ideas.

1. Did you format the tablet or the sd-card? if you formatted the sd-card which format did you use fat32 or something else?

2. What size and class is your sd-card because there is a chance it is not compatible with your device.
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Old February 14th, 2013, 12:40 PM   #4 (permalink)
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I have been asking around about this problem for you and we have 2 ideas.

1. Did you format the tablet or the sd-card? if you formatted the sd-card which format did you use fat32 or something else?

2. What size and class is your sd-card because there is a chance it is not compatible with your device.


1. I formatted the tablet itself with a factory reset option

2. It is an 2gb microSD Kingston card. And I'm sure it is comPatible to the tablet , because I was able to use it before, it stopped working from one day to another.
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Old February 14th, 2013, 05:16 PM   #5 (permalink)
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1. I formatted the tablet itself with a factory reset option

2. It is an 2gb microsd kingston card. And i'm sure it is compatible to the tablet , because i was able to use it before, it stopped working from one day to another.


bump help
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Old February 14th, 2013, 06:28 PM   #6 (permalink)
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Sorry got busy. What format is the sd-card? Can you put the sd-card in a pc and see if it can be read?
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Old February 14th, 2013, 07:46 PM   #7 (permalink)
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Sorry got busy. What format is the sd-card? Can you put the sd-card in a pc and see if it can be read?
Connected to a PC and it worked

NOTES:
-Remember, it worked before on the tablet, it kinda stopped working from a day to another /or i did something I didn't knew.

-I've already tried 2 microSD the one that came with the tablet, and an external/new-but-same-TM-microSD
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Old February 14th, 2013, 08:33 PM   #8 (permalink)
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ok. I know that you have to find a way to mount the sd-card I just don't know how to do it. let me do a little research.
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Old February 14th, 2013, 08:41 PM   #9 (permalink)
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have you installed any apps around the time this happened
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Old February 15th, 2013, 04:25 AM   #10 (permalink)
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have you installed any apps around the time this happened
No because I can't, I require the sd card to download anything
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Old February 16th, 2013, 06:53 AM   #11 (permalink)
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My suggestion would be to take the card out, put it in your computer, save anything off of it to a folder, format it with this: https://www.sdcard.org/downloads/formatter_3/

transfer back anything you saved from it, reinsert it into your tablet.
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Old February 16th, 2013, 10:11 PM   #12 (permalink)
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Originally Posted by Mikestony View Post
My suggestion would be to take the card out, put it in your computer, save anything off of it to a folder, format it with this: https://www.sdcard.org/downloads/formatter_3/

transfer back anything you saved from it, reinsert it into your tablet.
Cool, trying it tomorrow, 12:11am rite now
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Old February 17th, 2013, 08:08 PM   #13 (permalink)
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Quote:
Originally Posted by Mikestony View Post
My suggestion would be to take the card out, put it in your computer, save anything off of it to a folder, format it with this: https://www.sdcard.org/downloads/formatter_3/

transfer back anything you saved from it, reinsert it into your tablet.
Just tried what you said and it's the exact same thing, any other solution?
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Old February 17th, 2013, 08:31 PM   #14 (permalink)
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So as of now, you have 2 sd cards that you have tried, and both are not recognized by the tablet?
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Old February 18th, 2013, 05:35 PM   #15 (permalink)
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So as of now, you have 2 sd cards that you have tried, and both are not recognized by the tablet?
Correct, sir!
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Old February 19th, 2013, 08:25 PM   #16 (permalink)
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Old February 19th, 2013, 09:24 PM   #17 (permalink)
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Just refreshing my memory by reading back thru some of the posts....according to your first post it detects the card but says 0.00 gb available. Does that apply to both cards?
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Old February 20th, 2013, 12:35 PM   #18 (permalink)
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Quote:
Originally Posted by Mikestony View Post
Just refreshing my memory by reading back thru some of the posts....according to your first post it detects the card but says 0.00 gb available. Does that apply to both cards?
That is also correct
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Old February 20th, 2013, 12:51 PM   #19 (permalink)
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At this point, I would try 2 things:
A. Blow out the sd card port with some "Air in a Can"
or
B. Borrow or buy another sd card and put it in your device to see if it reads it.

I know you said you reset the tablet already...how old is the tablet...is it still under warranty?
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Old February 20th, 2013, 04:59 PM   #20 (permalink)
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Quote:
Originally Posted by Mikestony View Post
At this point, I would try 2 things:
A. Blow out the sd card port with some "Air in a Can"
or
B. Borrow or buy another sd card and put it in your device to see if it reads it.

I know you said you reset the tablet already...how old is the tablet...is it still under warranty?
A. : Already blowed the card, didnt work
B. : Also tried that, didnt work neither

the tablet is about 6/8 months old, and if its still under warranty, i bought it in United states, and i live in Dominican Republic.

Argh... I beleive i wont be able to use my tablet ever again, what a waste of money...
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Old February 20th, 2013, 07:06 PM   #21 (permalink)
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Just a quick question, are you inserting the sd card first, and then powering up?
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Old February 21st, 2013, 04:26 AM   #22 (permalink)
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Quote:
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Just a quick question, are you inserting the sd card first, and then powering up?
you mean, power up from off?? or from standby? i do from standby
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Old February 21st, 2013, 04:28 AM   #23 (permalink)
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turned it off then turned it back on and still not working
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