Root [T-Mobile] HELP PLEASE!! my HTC one won't save any numbers

Ahcl · Oct 22, 2014

Since the actualization of my android version to 4.4.2 I am no longer able to save any new contacts on my phone.

I save them and they remain for a fee minutes and both, the number and name or other info is deleted.

I don't want to reset the phone (this what HTC has told me to do) because I have lots of music and pictures and paid apps.

Is there a way to get this fixed without a reset?!

BRAINZ2013 · Oct 22, 2014

Hello and welcome to the forums . sounds like the Google sync may have a red flag . check the Google account sync . if it has a red flag settle the red flag and try to sync the new numbers

Ahcl · Oct 22, 2014

Thank you for the response... So I went to "account & sync", and then checked the Google account and thee sun arrows are green... Am I missing something? Or any other suggestions as to how to fix it?

Much appreciated

BRAINZ2013 · Oct 22, 2014

Is there any red flag when u try to sync from that area

Ahcl · Oct 22, 2014

BRAINZ2013 said:
Is there any red flag when u try to sync from that area

Nope... They all are green

BRAINZ2013 · Oct 22, 2014

Are you rooted

Ahcl · Oct 22, 2014

BRAINZ2013 said:
Are you rooted

Mmm... I dunno. How can you tell? Sorry I am not very tech savvy (obviously) lol

BRAINZ2013 · Oct 22, 2014

Are you the one and only owner of this device

Ahcl · Oct 22, 2014

Yes, I am.

BRAINZ2013 · Oct 22, 2014

So that is no not rooted only thing is to reset the Google framework app and reset the contacts app . also make sure your play service app is updated .

Ahcl · Oct 22, 2014

Sounds good... I'll see if I can find how to do that in YouTube. Thanks a million for all your help

BRAINZ2013 · Oct 23, 2014

Ahcl said:
Sounds good... I'll see if I can find how to do that in YouTube. Thanks a million for all your help

This would help you better

http://www.androidpit.com/google-play-not-working

miloo · Nov 18, 2014

BRAINZ2013 said:
Hello and welcome to the forums . sounds like the Google sync may have a red flag . check the Google account sync . if it has a red flag settle the red flag and try to sync the new numbers

I have the exact same problem with saving contacts on my Nexus 4, and yes there seems to be a problem with google contacts sync. What should I do now? I'm having this problem for a while now and reset factory didn't fix it.

Root [T-Mobile] HELP PLEASE!! my HTC one won't save any numbers

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