So i have not had the best go of it with virgin, even tho ive stuck with them for 5+ years not getting consistent LTE in my area (when on there maps i should be getting 100% uninterrupted LTE) along with monthly bills not befitting my service ive decided i may go with cricket.
Here is the thing tho, phones are gonna cost me about 300 bucks and was wondering how i would go about calling virgin mobile and asking for some kind of deal to keep me around? I have two lines, one is mine and i pay for my mothers line as well. I was thinking this: My mother goes over her 1200 minute plan once in a while, think they would give her the unlimited plan for what i am paying now (40 dollar grandfathered). I am happy with my plan so do you think they would give me a free phone upgrade possibly(was thinking S4 or S5?
Has anyone in here worked for virgin and do you have people that work with people threatening to cancel and appease them in any way? I am going to cancel, unless virgin wants to keep a 5+ year customer with two lines and CC on file. Any advice on how i should go about this call much appreciated!
Here is the thing tho, phones are gonna cost me about 300 bucks and was wondering how i would go about calling virgin mobile and asking for some kind of deal to keep me around? I have two lines, one is mine and i pay for my mothers line as well. I was thinking this: My mother goes over her 1200 minute plan once in a while, think they would give her the unlimited plan for what i am paying now (40 dollar grandfathered). I am happy with my plan so do you think they would give me a free phone upgrade possibly(was thinking S4 or S5?
Has anyone in here worked for virgin and do you have people that work with people threatening to cancel and appease them in any way? I am going to cancel, unless virgin wants to keep a 5+ year customer with two lines and CC on file. Any advice on how i should go about this call much appreciated!
Virgin Mobile doesn't have contracts so you pay full, or near full, price for phones. Small discount? Possibly 
