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Root Need help updating new 2nd hand phone
- Thread starter Dannyboy0310
- Start date
-
- Tags
- htc one m8
Ok....so tried to update software OTA and it failed again.
Also, I'm a little confused with my backup/restore? I backed up phone via htc back up (not helium, as advised)
When setting up after factory reset, i get asked about google account and fill in details, and i can see in status bar that apps start downloading etc
When i get to section where it says restore phone from back up, it again asks me sing in, this time to HTC account manager?
Now I have tried tried and tried again to enter password to no avail, clicked 'reset password' option and waited for email reset notification which doesn't happen.
Went on to HTC page on computer and followed their trouble shooting, requested password email reset, no joy.
Its rather frustrating - it appears my phone has restored half backup (apps/wallpaper of my sons) but not contacts, messages, calendar data.
So I skip set up page with regards to back up and phone take me to homepage/blinkfeed....
When i try restore to back up once phone has loaded via settings and or HTC back up app, i get "no back up available "(even though i can see the back up in dropbox with the time/date from last nights back up)
I know I have a HTC account as I only backuped/reset/restored phone about a month ago and all was working fine!!!!!!
Any idea how i can retrieve back up from dropbox and restore phone as it seems something is not communicating somewhere??
Really not good from HTC. Surely when you see an option 'back up phone data now' the phone should back up!! Poor form for what ever reason, should of used helium as you advised!!!!!!
Any way, if contacts and stuff are gone they're gone so be it.
What do you reckon the next step is in trying to resolve my original problem? As Im ready to go play cricket with this phone and buy a new one ( and never buy second hand again lol) !!!
Thanks again for your time and patience.
Also, I'm a little confused with my backup/restore? I backed up phone via htc back up (not helium, as advised)
When setting up after factory reset, i get asked about google account and fill in details, and i can see in status bar that apps start downloading etc
When i get to section where it says restore phone from back up, it again asks me sing in, this time to HTC account manager?
Now I have tried tried and tried again to enter password to no avail, clicked 'reset password' option and waited for email reset notification which doesn't happen.
Went on to HTC page on computer and followed their trouble shooting, requested password email reset, no joy.
Its rather frustrating - it appears my phone has restored half backup (apps/wallpaper of my sons) but not contacts, messages, calendar data.
So I skip set up page with regards to back up and phone take me to homepage/blinkfeed....
When i try restore to back up once phone has loaded via settings and or HTC back up app, i get "no back up available "(even though i can see the back up in dropbox with the time/date from last nights back up)
I know I have a HTC account as I only backuped/reset/restored phone about a month ago and all was working fine!!!!!!
Any idea how i can retrieve back up from dropbox and restore phone as it seems something is not communicating somewhere??
Really not good from HTC. Surely when you see an option 'back up phone data now' the phone should back up!! Poor form for what ever reason, should of used helium as you advised!!!!!!
Any way, if contacts and stuff are gone they're gone so be it.
What do you reckon the next step is in trying to resolve my original problem? As Im ready to go play cricket with this phone and buy a new one ( and never buy second hand again lol) !!!
Thanks again for your time and patience.
Upvote
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OK, so let's get back to Android File Transfer, confirm that you don't have an update.zip file in your internal storage.
Phone on, screen unlocked.
Press and hold power until the menu appears.
First option is power off - long press that until safe mode dialog appears.
Reboot into safe mode, re-attempt the update.
Phone on, screen unlocked.
Press and hold power until the menu appears.
First option is power off - long press that until safe mode dialog appears.
Reboot into safe mode, re-attempt the update.
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And yeah, we're getting reports lately that the HTC backup service has been glitching lately.
First we do the OTA.
I'll help more with the HTC restore, if possible, after that.
First we do the OTA.
I'll help more with the HTC restore, if possible, after that.
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OK, now I know for sure that my next advice is correct and matches my suspicion.
The RUU didn't install correctly.
Put the 0P6BIMG.zip file back on the sd card - verify the md5 after it's on the phone with AFV.
Redo the RUU and factory data reset.
When the phone comes up, don't give it any account information - so nothing tries to install apps.
Back key or home will eventually get you out of the setup wizard. (You'll return to it later, you won't miss out.)
Go directly instead to the system update.
Watch carefully - does the message reappear.
The RUU didn't install correctly.
Put the 0P6BIMG.zip file back on the sd card - verify the md5 after it's on the phone with AFV.
Redo the RUU and factory data reset.
When the phone comes up, don't give it any account information - so nothing tries to install apps.
Back key or home will eventually get you out of the setup wizard. (You'll return to it later, you won't miss out.)
Go directly instead to the system update.
Watch carefully - does the message reappear.
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Ok just downloading lollipop now, I'm pretty sure the phone behaved as in last attempt, didn't really stutter or anything, but we will see 2 mins!! fingers crossed.....
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After i downloaded that zip file and left it in downloads as u said, then i done terminal commands, do i then simply put the zip file straight from downloads folder onto root of sd card?
@saltire said don't do anything with the zip file once downloaded, just put it straight on? What was the purpose of the terminal commands?
@saltire said don't do anything with the zip file once downloaded, just put it straight on? What was the purpose of the terminal commands?
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@saltire said that you had to verify the md5 sum and to rename it and he was absolutely correct - that is the purpose of the terminal commands.
Yes, as yesterday, the 0P6BIMG.zip file goes on to the root of the sd card.
And once on phone, check the md5 with AFV (instructions earlier, I believe they should be page 3 to you if you're using our normal forum defaults).
Yesterday, I babbled about using AFV as optional.
Today, I want to make sure you use it for the md5 check.
If the sd card is going dodgy on top of everything else, you don't want a bad file there. AFV will help you make sure that the 0P6BIMG.zip is ok.
Make sure that you have a 50% charge or better before starting the RUU.
We don't want to get the finish line and fail over power ok.
Yes, as yesterday, the 0P6BIMG.zip file goes on to the root of the sd card.
And once on phone, check the md5 with AFV (instructions earlier, I believe they should be page 3 to you if you're using our normal forum defaults).
Yesterday, I babbled about using AFV as optional.
Today, I want to make sure you use it for the md5 check.
If the sd card is going dodgy on top of everything else, you don't want a bad file there. AFV will help you make sure that the 0P6BIMG.zip is ok.
Make sure that you have a 50% charge or better before starting the RUU.
We don't want to get the finish line and fail over power ok.
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And btw - let's try the factory data reset from inside the stock recovery.
After the RUU has flashed - boot into bootloader, go to HBOOT screen.
Instead of choosing FACTORY RESET - choose RECOVERY.
Inside recovery - do the following:
After the RUU has flashed - boot into bootloader, go to HBOOT screen.
Instead of choosing FACTORY RESET - choose RECOVERY.
Inside recovery - do the following:
- wipe data/factory reset
- wipe cache
- reboot system now
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BTW - I'm reading elsewhere from European users that having to do the RUU twice - when doing it from an sd card - is quite normal.
I did not know that.
I did not know that.
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The correct value from the download site is be3efe42a5a4049292532847ff893556
Yours matches, you're good to go.
This is your second time flashing the RUU - but - go ahead and flash it twice.
Please make sure to note my comments about the updated factory reset procedure and how you want to go to the update before installing apps.
Yours matches, you're good to go.
This is your second time flashing the RUU - but - go ahead and flash it twice.
Please make sure to note my comments about the updated factory reset procedure and how you want to go to the update before installing apps.
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And if the update fails again - we can jump directly to Lollipop and the latest other firmware via an RUU as well.
https://www.androidfilehost.com/?fid=95916177934518148
Need the terminal command to rename it -
^ Drag mouse all the way to the right to get the full command for copy/paste
Flash it twice.
Correct md5 is 4e03845aeab375746b4553e610047680
https://www.androidfilehost.com/?fid=95916177934518148
Need the terminal command to rename it -
Code:
mv 0P6BIMG_M8_UL_L50_SENSE60_MR_HTC_Europe_4.16.401.10_Radio_1.25.214500021.06G_20.68.4196t.01_F_release_417809_signed.zip 0P6BIMG.zipFlash it twice.
Correct md5 is 4e03845aeab375746b4553e610047680
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Ok so after rooting file to SD card and powering off, when i power back on agin with volume button down, this is the first screen i get, no other screen....do i just click fast boot?
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The above is the first screen i get, if i just let go as you said, it just stays on this screen???
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To install the 0P6BIMG.zip -
Power off phone.
Hold volume down while powering on.
White boot loader screen appears - let go, update will begin.
When I volume down power button, this is what happens? it doesn't update when i let go?
Power off phone.
Hold volume down while powering on.
White boot loader screen appears - let go, update will begin.
When I volume down power button, this is what happens? it doesn't update when i let go?
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does it mean anything than my boot loader status says Relocked?? won't it have to be unlocked to make changes and then relocked again?
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