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Boost ZTE MAX Software Update Error - HELP!!

MOBILE NETWORK: Boost Mobile
PHONE MODEL: MAX N9520 (aKa, Iconic Phablet)
ANDROID VERSION: 4.1.2
KERNAL VERSION: 3.4.0
NOT ROOTED
ERROR: (Status 7)

I have been trying to update my ZTE Software since February 2015. It tells me it's a status 7 error, package mismatch...
Assert failed: apply_patch_check ("/system/app/hangouts. apk")
it also says
E:Error in /cache/**a bunch of #s & letters that end with**_814_TO_KK_B10.ZIP
I have NO idea what this means - my hangouts is enabled AND up-to-date.
Also, each time this happens, afterwards I get a popup notification that says
Unfortunately Hangouts has stopped.
??? Does ANYONE know what all this means, and how to fix it?
WILL I EVER BE ABLE TO UPDATE MY SOFTWARE!?
Any and all help is greatly appreciated!

XoX
K.
Sorry for shotty images, theyre the best I could do using my boyfriends phone.
Screenshot_2015-05-02-02-57-34.png
Screenshot_2015-05-02-02-57-10.png
 

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