Help HtcDesire wont turn on or charge

Hadron said:

In which case the question about the charging light is very important. If the phone is off, the battery is in, and the charging light doesn't come on when you plug it in that is a very bad sign indeed. The light being on steadily would indicate the charger working, a flashing charging light would mean a problem with charging (you should see that if you try plugging it in without the battery).

If the charger appears to be working but the phone won't come on all I can suggest is to try leaving the battery out for a few minutes to let the circuits discharge completely. If that doesn't work (very likely) then either the battery is really, really dead or the phone has a serious fault.

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I left the battery out for several hours and now the light is on (before it wasn't) but it writes that there isn't SIM card and it is in and properly inserted but thank for help, at least some part of the problem is solved now

my phone out of warrenty period and i have face my phone dead..
I was just browsing facebook on my phone and stopped for 5 mins. went to unlock my phone and there was no response. I thought perhaps by some chance it ran out of battery. Put it on charge and there was no response. I took out the battery and put it back in and still no response.
anyone had this problem or know what I can do to solve it ?

power ic failure on htc desire v?
how can identify power ic number?

I feel lost without my htc. haha

"power ic" - do you mean "integrated circuit"? I don't know what you'd do with that info.

Does it respond at all when plugged in (i.e. any charging indicator)? If not that would be a bad sign.

yes booss..
it have hardware fault and when plugged in then it's don't responce..
charging indication light allways turn off??

"integrated circuit" problem...

If it's a phone hardware problem (which is what it sounds like) repair or replacement are your options. The IC will be soldered to the board, not a plug in component.

which ic ?
repair or replacement please give me proper guidence...
ic number and identification?
please provide me...!

I don't know which IC. This isn't actually the Desire V forum, but the original (2010) Desire, but either way I don't know the component number. None (or very few) of us are phone technicians here, nor do we work for HTC or Google, this is just an internet discussion forum. And as the motherboards aren't designed for user replacement of components, there's not much reason for us to learn such things.

If you really want to know the part number you could dismantle the phone and see whether it is written on there, but I doubt you'd be able to replace it (and given how dangerous a lithium battery is if charging is not properly controlled I wouldn't personally recommend it unless you are very sure you know what you are doing). And to be honest we don't even know that it is the charging controller, rather than some other motherboard failure. If you took it to a service centre I would expect them to simply replace the entire motherboard rather than try to diagnose and replace one component on it.

So when I say "repair or replacement" what I mean is contact HTC in your country or some independent phone service centre to get it repaired, or else buy a new phone. I can't really offer more guidance than that.

Just to check though: are you sure that the battery itself hasn't died? Admittedly it sounds more like a motherboard failure: batteries don't usually die abruptly, and I'd expect either a charging light or a charging error indication, such as the flashing charge light you should get if you tried plugging in without a battery present, if it was the battery that was the problem. But I'm just trying to diagnose this at a distance, without having seen the device, so cannot absolutely exclude the possibility (though if you also get no warning when you plug the phone in without a battery I'd take that as confirmation of a phone fault rather than a battery failure).

AndreaMTB said:

My HTC Desire is around 4 months old. I was just browsing facebook on my phone and stopped for 5 mins. went to unlock my phone and there was no response. I thought perhaps by some chance it ran out of battery. Put it on charge and there was no response. I took out the battery and put it back in and still no response.
anyone had this problem or know what I can do to solve it ?
I feel lost without my htc. haha
thanks

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I had the same problem twice with my old HTC Desire S. It's the battery.
General the 7 vibrates are hardware issue signal.
And the 5 vibrates are a software, (kernel, recovery, android ROM or some application/s) issue.
So in my case it was the battery problem.
I hope so that in your case was the same problem to.

I have an htc desire a81811 and when i try to turn it on it vibrates 7 times and stays on the htc screen

Toni Cvetkovski said:

I had the same problem twice with my old HTC Desire S. It's the battery.
General the 7 vibrates are hardware issue signal.
And the 5 vibrates are a software, (kernel, recovery, android ROM or some application/s) issue.
So in my case it was the battery problem.
I hope so that in your case was the same problem to.

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what do I do to fix my phone if it vibrates 7 times?

To be honest, you buy a new phone. There's no software fix, and for a phone of that age it's not worth the cost of a replacement motherboard.

Hadron said:

To be honest, you buy a new phone. There's no software fix, and for a phone of that age it's not worth the cost of a replacement motherboard.

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hi
I need help with my HTC desire 320. My phone froze so I turned it off and tried to turn it on so when i did the phone did the whole restarting thing then it repeatedly kept turning on and off by its self. later on i think that battery ran out so when i left it in charge the same thing happened while it was in charge but eventually stopped. i left it in charge for a while and all that happened is it had the charging icon on the screen and nothing more. while its in charge i try to turn it on by the power button but it just keeps flashing when i let go of the button then returns to the charging screen. btw theres no charge being taken in. my phone is only 4 ald a half months old.

Someone help me asapppp!!!!!!!!!!!!!!!

Can someone help me i need my phone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

There's not much advice I can offer. The first thing I'd try though is pulling the battery out of the phone and leaving it out for a couple of minutes (to ensure that the RAM is fully discharged). Then put it back in and connect to the charger again. I'd then leave it for a few hours to see whether it actually charges - if it doesn't then there won't be much more you can do (though if the battery has been damaged then a new battery would fix it, which would at least be a simple and inexpensive solution).

If pulling the battery doesn't fix it you could see whether you can get it into recovery mode: power on while pressing and holding the volume down key, and if it gets into the bootloader (white screen, short menu of options, probably some little android figures at the bottom) select "recovery" from the options (or if you can't see it, select hboot or fastboot, whichever is visible, then recovery). When in recovery (black screen with red triangle) you need some key combination to bring up the options - I think it's power+volume up, but I've spent very little time with stock HTC recoveries. If there is an option to wipe cache then try that, or in the limit you could try a factory reset (which will erase all your apps and data). To be honest though if it won't respond at all I doubt that will help (if it were partially booting then it might, but bad data will only be an issue when it's close to booting the operating system, it won't stop the boot from even starting).

If none of that works your best bet is probably to get it repaired or replaced. If it's 4.5 months old it should still be under warranty.

If you can tell us what exactly flashes when you try to turn it on that might help. But I really would try the battery pull (first suggestion) first.

Any clues as to what might have caused it, such as what you were doing when it froze, whether it has been dropped recently or whether it has ever got wet?

Hadron said:

There's not much advice I can offer. The first thing I'd try though is pulling the battery out of the phone and leaving it out for a couple of minutes (to ensure that the RAM is fully discharged). Then put it back in and connect to the charger again. I'd then leave it for a few hours to see whether it actually charges - if it doesn't then there won't be much more you can do (though if the battery has been damaged then a new battery would fix it, which would at least be a simple and inexpensive solution).

If pulling the battery doesn't fix it you could see whether you can get it into recovery mode: power on while pressing and holding the volume down key, and if it gets into the bootloader (white screen, short menu of options, probably some little android figures at the bottom) select "recovery" from the options (or if you can't see it, select hboot or fastboot, whichever is visible, then recovery). When in recovery (black screen with red triangle) you need some key combination to bring up the options - I think it's power+volume up, but I've spent very little time with stock HTC recoveries. If there is an option to wipe cache then try that, or in the limit you could try a factory reset (which will erase all your apps and data). To be honest though if it won't respond at all I doubt that will help (if it were partially booting then it might, but bad data will only be an issue when it's close to booting the operating system, it won't stop the boot from even starting).

If none of that works your best bet is probably to get it repaired or replaced. If it's 4.5 months old it should still be under warranty.

If you can tell us what exactly flashes when you try to turn it on that might help. But I really would try the battery pull (first suggestion) first.

Any clues as to what might have caused it, such as what you were doing when it froze, whether it has been dropped recently or whether it has ever got wet?

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I was on Instagram, when the screen flashes its like a quick light blue screen then back to the dark. when I left it in charge it wasn't taking any charge and it was flashing a couple times while it was in charge. now nothing is happening. it is still under warranty do im going to take it to the shop today.

Hi guys give this a try next time you're phone has a orange blinking light. Especially for those phones that have a non removable Battery in there phones like htc 820 or an iPhone. Ok so unplug your phone press the power button 10 times at 1 second intervals to discharge it, then hold the power button for 16-30 seconds until it turns on. Then plug it up to the charger to properly charge even if it says it's charged. Hope that helps you guys out.

Thanks, but as this is the forum for the original Desire anyone posting to this thread should have a removable battery - if not then they are in the wrong section of the forum for their device

Aiisha said:

hi
I need help with my HTC desire 320. My phone froze so I turned it off and tried to turn it on so when i did the phone did the whole restarting thing then it repeatedly kept turning on and off by its self. later on i think that battery ran out so when i left it in charge the same thing happened while it was in charge but eventually stopped. i left it in charge for a while and all that happened is it had the charging icon on the screen and nothing more. while its in charge i try to turn it on by the power button but it just keeps flashing when i let go of the button then returns to the charging screen. btw theres no charge being taken in. my phone is only 4 ald a half months old.

Someone help me asapppp!!!!!!!!!!!!!!!

Click to expand...

Hi guys give this a try next time you're phone has a orange blinking light. Especially for those phones that have a non removable Battery in there phones like htc 820 or an iPhone. Ok so unplug your phone press the power button 10 times at 1 second intervals to discharge it, then hold the power button for 16-30 seconds until it turns on. Then plug it up to the charger to properly charge even if it says it's charged. Hope that helps you guys out.

Hadron said:

Thanks, but as this is the forum for the original Desire anyone posting to this thread should have a removable battery - if not then they are in the wrong section of the forum for their device

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I'm sure it would work on a phone with a removable Battery too, doesn't hurt to try.

But it's pointless on a phone with a removable battery. Pull the battery out for a couple of minutes and there is no doubt that the semiconductor is discharged. Long press on power is only useful when you cannot do that.

I've a htc desire 310 which is almost 2years old. From past few days it used to hang alot, I rebooted once ,then it was proper for a week.Now again it got freezed and got switched off on its own,I tried to switch it on ,all its showing is HTC thats all.
please tell me whats wrong if you kow the reason
thanks .

Freezing on the HTC splash screen, or turning off after a little? Have you tried forcing a shutdown as described above?

If you put it on charge, does the charging indicator come on?

If you restart it while pressing the volume down key, can you then select recovery? If that works (probably looks like a black screen with a red triangle) you can bring up the recovery menu by pressing power and volume up together, which will let you do a factory reset - all data will be lost, so keep that as a last resort, but you can try this if nothing else will work.

If even that doesn't work then the only option is to reflash the software (for which we'll also need to know your country/region, carrier if you bought the phone through a carrier, and ideally software version, in order to have a chance of finding an update package that will work for your phone). Or send it for repair, or replace it. If it's a hardware problem nothing you do will fix it, but we don't yet know whether that's the case.

Hello, tech pros. I have a doozy for you. I have an HTC Desire 626s, and I've had it for a couple years now with absolutely no issues. For the last few months (~3), no matter how long I leave it on the charger, it goes up to 100%, but when I take it off and the screen goes to sleep, and I hit the power button to wake it back up, the charge percentage always starts at 87% no matter what. This never affected much of anything else I did with my phone. So now recently, I was in the process of receiving a phone call from a friend, when the whole phone froze at the "Incoming Call" portion of the call. Then the call got booted and it returned to my home screen, displaying a single-sentence error message that started with the words: "Error code" (then it displayed a number of some kind, so the whole message looked like this: "Error code XXX XXXXX XXX XXXX MXXXXX" and it disappeared almost as soon as it appeared.) Then the phone just turned straight off without going through the usual shut down procedure, and I haven't been able to turn it back on since. HOWEVER, it DOES respond to being plugged into the charger, as the little lightning bolt symbol for charge is displayed, then the phone proceeds to blink the start screen "HTC Desire" in the usual green letters with the short vibration, then it shuts off, then it blinks the screen again with the short vibration, then it shuts off, and this continues endlessly as long as it's on the charger. It even knows when I'm trying to boot it into safe mode by holding the power button and the down volume button together, and it displays the blacks screen with the letters "HTC" in silver, but then it shuts off and proceeds to resume the white screen with green letters blinking and blacking out. I took the back off the phone and it looks like I can't actually remove the battery like I thought I could, but I obviously have a lot of important things on my phone, and I'm hesitant to take it to the Metro store because they might give me the run around and try to upsell me on something else, so any help you people can offer would be greatly appreciated.

hello guys,my htc desire 516 wont charge and wont turn on even if i connect to charger,flashing light dont even show up if i remove the battery and try to connect to the charger my phone will vibrate,someone can help me for this issue??..thanks

If you connect the charger with the battery removed I would expect it to do nothing at all: generally the charger does just that, charges the battery rather than power the phone, so with the battery removed the phone is dead whether you plug it in or not (certainly that's been my experience of multiple HTC devices).

Unfortunately there is some ambiguity in your post. So can you confirm or correct my understanding of your situation:

1) the phone won't power on and won't charge (I think this is unambiguous).

2) the light doesn't turn on if you remove the battery and connect the phone.

However, you refer to it as a "flashing light", so does that mean that if you put the battery in and connect the phone the light flashes? That would indicate a charging error.

3) the phone will vibrate, but it's not clear under what circumstances: is this when you plug in at all, when you plug in with the battery removed (would surprise me), or when you do something else? If it vibrates when you try to turn it on, is this a single vibrate or multiple (and if so, how many)? That could be very significant information.

Assuming you aren't getting multiple vibrates when you try to turn it on (5 or 7) then the simplest (and cheapest) explanation would be if the battery has failed completely. Unfortunately there's no real way of testing that except to try another battery (which costs money), and it may not be that (in which case it's probably a fault in the phone hardware). Is the battery flat or has it started to swell? If it is swelling at all then the battery is definitely faulty, in which case do not use it and do not attempt to charge it (these batteries contain some nasty and flammable chemicals, and if gas pressure is building up in them they are a fire hazard).

If you are getting multiple vibrates when you try to turn it on you have a motherboard problem, and should probably just get a new phone.

Hadron said:

If you connect the charger with the battery removed I would expect it to do nothing at all: generally the charger does just that, charges the battery rather than power the phone, so with the battery removed the phone is dead whether you plug it in or not (certainly that's been my experience of multiple HTC devices).

Unfortunately there is some ambiguity in your post. So can you confirm or correct my understanding of your situation:

1) the phone won't power on and won't charge (I think this is unambiguous).

2) the light doesn't turn on if you remove the battery and connect the phone.

However, you refer to it as a "flashing light", so does that mean that if you put the battery in and connect the phone the light flashes? That would indicate a charging error.

3) the phone will vibrate, but it's not clear under what circumstances: is this when you plug in at all, when you plug in with the battery removed (would surprise me), or when you do something else? If it vibrates when you try to turn it on, is this a single vibrate or multiple (and if so, how many)? That could be very significant information.

Assuming you aren't getting multiple vibrates when you try to turn it on (5 or 7) then the simplest (and cheapest) explanation would be if the battery has failed completely. Unfortunately there's no real way of testing that except to try another battery (which costs money), and it may not be that (in which case it's probably a fault in the phone hardware). Is the battery flat or has it started to swell? If it is swelling at all then the battery is definitely faulty, in which case do not use it and do not attempt to charge it (these batteries contain some nasty and flammable chemicals, and if gas pressure is building up in them they are a fire hazard).

If you are getting multiple vibrates when you try to turn it on you have a motherboard problem, and should probably just get a new phone.

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ththdr

Hadron said:

There's not much advice I can offer. The first thing I'd try though is pulling the battery out of the phone and leaving it out for a couple of minutes (to ensure that the RAM is fully discharged). Then put it back in and connect to the charger again. I'd then leave it for a few hours to see whether it actually charges - if it doesn't then there won't be much more you can do (though if the battery has been damaged then a new battery would fix it, which would at least be a simple and inexpensive solution).

If pulling the battery doesn't fix it you could see whether you can get it into recovery mode: power on while pressing and holding the volume down key, and if it gets into the bootloader (white screen, short menu of options, probably some little android figures at the bottom) select "recovery" from the options (or if you can't see it, select hboot or fastboot, whichever is visible, then recovery). When in recovery (black screen with red triangle) you need some key combination to bring up the options - I think it's power+volume up, but I've spent very little time with stock HTC recoveries. If there is an option to wipe cache then try that, or in the limit you could try a factory reset (which will erase all your apps and data). To be honest though if it won't respond at all I doubt that will help (if it were partially booting then it might, but bad data will only be an issue when it's close to booting the operating system, it won't stop the boot from even starting).

If none of that works your best bet is probably to get it repaired or replaced. If it's 4.5 months old it should still be under warranty.

If you can tell us what exactly flashes when you try to turn it on that might help. But I really would try the battery pull (first suggestion) first.

Any clues as to what might have caused it, such as what you were doing when it froze, whether it has been dropped recently or whether it has ever got wet?

Click to expand...

flashing light also not working,it vibrate only 1 time but takes maybe 15 seconds