I've contacted Huawei in regards to obtaining the code to unlock my bootloader. I sent an email requesting the code:
Please provide me with the bootloader unlock code for my Huawei Vitria.
Model Number - Huawei Y301A2
Imei - (provided)
S/N - (provided)
Product ID - (provided)
Thank you,
and got this response:
Hello Dear user:
Huawei Customer is pleasure to be at your service.
If you want to unlock your phone, you should meet these conditions as follow:
1、Please register your own Huawei ID on your phone other than any other third party.
2、Log in your Huawei ID for continuously 14 days on your phone which you need to
unlock.
3、Each Huawei ID should not apply for the unlock code more than twice within six
months.
You can log in http://emui.huawei.com/en/ to ask for unlock code When you enter the web
page,please click 'Download' button, choose the 'Unlock Bootloader' to log in your
Huawei ID, other than any other third party ID, then follow operations as the web page
advices. If you can not log in, please send the screenshoots of the erro message shows
on the screen to us and we will help you to check your problems.
We also need you to know that once your phone is rooted, it can be out of the best
working state and part of functions may not be able to work normally. In additon, the
system is vulnerable to be invaded by viruses once your phone is permitted to unlock.
What's more, for the lacking of fully tested, the third party software will not be
compatible with your phone. Unlocking will bring unexpected negative impacts and if the
device is not normal, and can not be restored, Huawei after-sales service office will
not provide warranty service for your rooted phone, and you may bear the cost. So we
strongly advice you to think it twice.
If you have any other problem, please send your feedback to us. We will always be at
your service to help you to solve your problems. Thank you for your supporting to
Huawei and you can add Huawei official Wechat ID: Huawei 400 to learn more.
Hard service 100+, out of service is just the basis, the excess satisfaction is our
eternal pursuit!
Huawei Customer Service
Now, I realize they are giving me 2 different directions to go with paragraph 1 and 2. We can eliminate option 2 (use the link provided). We all know the Vitria is not included on the list of devices shown here.
This takes me back to option 1, where I ran into issues with the first step. 1) I was unable to register on my phone due to a lack of correct country (USA +1) available on the mobile website. 2) I went on my computer and registered there, thinking I could bind my account with my phone after completing registration. Again, my country code (USA +1) is not listed when I tried to bind my phone to my Huwaei account. 3) I then tried to use the Huawei Cloud storage app I downloaded from Google Play Store. The network server is consistently unavailable.
I know others have gotten their code from Huawei. Did you folks have similar issues? What is the best way to approach support from here?
Please provide me with the bootloader unlock code for my Huawei Vitria.
Model Number - Huawei Y301A2
Imei - (provided)
S/N - (provided)
Product ID - (provided)
Thank you,
and got this response:
Hello Dear user:
Huawei Customer is pleasure to be at your service.
If you want to unlock your phone, you should meet these conditions as follow:
1、Please register your own Huawei ID on your phone other than any other third party.
2、Log in your Huawei ID for continuously 14 days on your phone which you need to
unlock.
3、Each Huawei ID should not apply for the unlock code more than twice within six
months.
You can log in http://emui.huawei.com/en/ to ask for unlock code When you enter the web
page,please click 'Download' button, choose the 'Unlock Bootloader' to log in your
Huawei ID, other than any other third party ID, then follow operations as the web page
advices. If you can not log in, please send the screenshoots of the erro message shows
on the screen to us and we will help you to check your problems.
We also need you to know that once your phone is rooted, it can be out of the best
working state and part of functions may not be able to work normally. In additon, the
system is vulnerable to be invaded by viruses once your phone is permitted to unlock.
What's more, for the lacking of fully tested, the third party software will not be
compatible with your phone. Unlocking will bring unexpected negative impacts and if the
device is not normal, and can not be restored, Huawei after-sales service office will
not provide warranty service for your rooted phone, and you may bear the cost. So we
strongly advice you to think it twice.
If you have any other problem, please send your feedback to us. We will always be at
your service to help you to solve your problems. Thank you for your supporting to
Huawei and you can add Huawei official Wechat ID: Huawei 400 to learn more.
Hard service 100+, out of service is just the basis, the excess satisfaction is our
eternal pursuit!
Huawei Customer Service
Now, I realize they are giving me 2 different directions to go with paragraph 1 and 2. We can eliminate option 2 (use the link provided). We all know the Vitria is not included on the list of devices shown here.
This takes me back to option 1, where I ran into issues with the first step. 1) I was unable to register on my phone due to a lack of correct country (USA +1) available on the mobile website. 2) I went on my computer and registered there, thinking I could bind my account with my phone after completing registration. Again, my country code (USA +1) is not listed when I tried to bind my phone to my Huwaei account. 3) I then tried to use the Huawei Cloud storage app I downloaded from Google Play Store. The network server is consistently unavailable.
I know others have gotten their code from Huawei. Did you folks have similar issues? What is the best way to approach support from here?
