Help MMS pictures not downloading

phantom1969 · Oct 11, 2011

I installed GO SMS Pro from the market and it fixed my MMS download problems. The app is Free.

NaNoLEG · Oct 29, 2011

i have had the problem of the mms messages not downloading, now i tried everything everyone put on here and it didnt work and i dont wanna take back my phone for a new one, ive had my droid incredible 2 for less then a month and there is this problem, it is not a phone problem because a long time ago in the dumbphone time like in 2007 i had these same problems and it was never resolved, so i stopped having ppl send pictures to my phone and send directly to my email wich is way easier to use, so if i have anything to say its that yeah the problem is shitty and pisses ppl off but calm down use ure email, and if you dont know how then you shouldnt have any technology, so all in all it sucks but do you really need picture messaging really...!!! :eek:

doogald · Oct 29, 2011

NaNoLEG said:
i have had the problem of the mms messages not downloading, now i tried everything everyone put on here

Just curious: did you call Verizon to see if they could reset something on your account?

This is the forum for the Droid Eris, by the way. Perhaps the Droid Incredible 2 forums will have better solutions for that phone?

HTC Droid Incredible 2 - Android Forums

smitty52 · Nov 11, 2011

I have to manually turn my data network on to download MMS. Is there a way it will automatically turn the network on for MMS downloads? LG Vortex.

Sally140 · Nov 22, 2011

I had problem downloading pictures sent as MMS message. Just got message saying downloading & expiry date. Cured problem by sending a picture to myself. Now receive any new picture messages. Hope this helps someone.

daysineuropa79 · Nov 29, 2011

had same problem since I got this phone , tried using mobile network instead of wi fi and it worked fine !

mmstrouble · Feb 3, 2012

Hey i have a samsung galaxy mini (or pop) and it does not receive mms. when i click download it says unable to download, try again later. I can't send pictures or anything to people either it always says the same thing but it says it is still downloading. Please help!!!

subiliminal · Feb 10, 2012

hi, I

doogald · Feb 10, 2012

subiliminal said:
hi, I

dickieg · Feb 13, 2012

I downloaded the Handcent Messaging application and that then allowed me to download mms

merlinS2 · Mar 17, 2012

tsg said:
Okay so I think I figured it out. If you go into message settings under mms. There's like auto-retrieve if you turn it off and click download the message should retrieve. It always works for me. I hope this helps y'all. Once you've received your message then you can turn auto retrieve back on and everything will be like normal.

Thankyou, this worked for me after trying loads of other suggestions. I have a Samsung galaxy S2.

psychoticx1337 · Apr 2, 2012

alright everybody i have a few simple questions. does it seem to work in different areas than others? how about different times of the day or night? i figured out why mine was doing it in the very least. my phone had trouble sending mms during late hours due to the satalite being out of range. all you have to do is go to a window, dial star 228 or pound 228 i forget which one, than i also do suggest handcent as others have said, and see if that works for you. the 228 will update your roaming and service area (make you go off of a different satalite for the time being) preferably a closer one, however if it sends you into roaming mode and you dont have roaming on your plan it might be pricey. good luck, let me know if this works for you

rkn2903 · Apr 7, 2012

tsg said:
Okay so I think I figured it out. If you go into message settings under mms. There's like auto-retrieve if you turn it off and click download the message should retrieve. It always works for me. I hope this helps y'all. Once you've received your message then you can turn auto retrieve back on and everything will be like normal.

Thanks it worked!!!

jerandbal · Nov 3, 2012

And for me too. Simple!

Zoe45 · Nov 11, 2012

I turned 3G off and on again and photos downloaded...good luck!

SH1726 · Mar 30, 2013

I had this problem on my LG Motion for Metro. I went to the stock messaging app and checked (turned on) roaming auto-retrieve and BAM! It downloaded

kiwisine · Apr 9, 2013

Finally solved for my HTC Desire, I added an additional APN. Telecom NZ has additional APN (Access Point) - wap.telecom.co.nz. Had to set MMSC, MMS proxy, MMS port to get to work. This is in addition to the standard APN setting to get internet access. It may be that other providers have the same.

pdiddy1 · Apr 30, 2013

GOTO wireless network settings and change Mobile Network Settings to Network Mode CDMA (thats all you use in NA anyways).

I did that and it instantly downloaded the MMS.

SDTraitor · Feb 6, 2014

Once i turned off Wi-Fi, it seemed to work, all the ones that wouldn't download suddenly did.

loubal22 · Aug 22, 2014

Below solution worked immediately for me.

smacky said:
I always had this problem and turning on mobile network fixed it all for me.

namitutonka · Jul 13, 2015

Problem Solved
I've had the same 'MMS download fail' problem with text messages with my AT&T SGH-I537 Samsung Galaxy S4 Active. Checked Mobile data, and APN settings to no avail. Went to customer technical support and the individual, Kenneth, in Kentucky solved my problem. He successfully sent me an MMS (data) test message of a picture of a colorful hot air balloon. Asking what he did, he said he un-registered my device and registered it again in their system.

Cherylslove2 · Feb 26, 2016

I too was having the same problem on my Samsung prime I tried everything so I went cheaper phone got a Alcatel one touch from metro,and ive had it for 3 days now (I hate it) miss my Samsung,my daughter just sent me pictures and guess what? Same dam problem! It really sucks, so it has to be in the system and next month im going back to my samsung and I have to give everyone my email address and they can send pics through my email I get those just fine!

Jgcross007 · Jan 11, 2017

AmbientBlu said:
I did a forum search and saw this question asked but didn't see any answers so I'm posting this again hoping someone can help with this most frustrating problem I'm having with MMS.

At least 60% of the time when someone sends me a picture message I will get the option to download the picture. When I click "download" the box turns to grey text that says "downloading" but it never downloads, just goes back to the download button. Sometimes I will get a message in my notifications panel saying "Message not downloaded". This happens in both the stock messages program as well as Handcent.

Does anyone else have this problem and a suggestion on how to fix it? This is a huge issue for me.

Thanks in advance.

I started having this exact same problem some months ago and I've been very frustrated and trying to find out what the issue is I'm not sure I know the exact answer however I wonder if it's not your phone that's the problem but the senders phone I've been trying to see what is in common with senders when this happens to me and I think it's iPhone users only I have read on some forums that Apple has a problem with a messenger service in this regard and that there is a class action lawsuit pending when this MMS download issue happens to you ask the sender if they're using an iPhone

beingbeforedoing · Apr 10, 2017

AmbientBlu said:
I did a forum search and saw this question asked but didn't see any answers so I'm posting this again hoping someone can help with this most frustrating problem I'm having with MMS.

At least 60% of the time when someone sends me a picture message I will get the option to download the picture. When I click "download" the box turns to grey text that says "downloading" but it never downloads, just goes back to the download button. Sometimes I will get a message in my notifications panel saying "Message not downloaded". This happens in both the stock messages program as well as Handcent.

Does anyone else have this problem and a suggestion on how to fix it? This is a huge issue for me.

Thanks in advance.

I solved this problem by changing my APN settings. When the customer service tech walked me through entering the APN they failed to mention anything about the MMSC or APN Type, and they were left blank. So I went a couple weeks without MMS texts downloading. After some troubleshooting, I figured out that I needed to enter my carrier's information under MMSC in the APN settings.

On my phone, APN settings can be accessed through Settings > More > Cellular Networks > Access Point Names. After filling out the "MMSC" information, as well as "APN Type" (which I found by Googling carrier name + APN), it works perfectly.

I hope this helps anyone having this problem.

Dooleygeo · Aug 12, 2017

I had the same problem with my Galaxy 7 on the AT&T network. Went into the store, they did a hard reset (power button and lower volume key). Since my phone is solid state, it's the same as taking the battery out and reinserting. That solved the problem for a couple of weeks but it happened again today. I did the hard reset but I think it's something else. The hard reset did fix it again, however.

Help MMS pictures not downloading

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