Help Qbox 4k

nalanosboh · Jul 3, 2016

Hi
I have just got a "Fully Loaded" Q box 4k 2/16 and got some problems
1/ On start up video after turning, on music is stopping and stuttering picture is fine ,(bad start but not a big problem)
2/ On the home screen after a couple of seconds i get 2 small boxes which flash up - one says New york and the other says Query - then screen goes blank and then comes back after a second or so on and continues doing that, even if i quickly press apps they go back to the home screen again. If i go into Kodi or Web they work fine.
I dont really want to go back to factory settings

Any help/ideas would be greatly appreciated

mikedt · Jul 3, 2016

Sounds like it's defective and not working right, and should be returned for replacement or refund. These Qbox, MXQ, MX, M8, etc. "fully loaded" Kodi boxes from unknown manufacturers are really cheapo devices, and often have quality issues, bugs, high infant mortality, or are DOA. If you factory reset, it will no longer be "fully loaded".

nalanosboh · Jul 4, 2016

Hi
Thanks for the reply.
Would all the boxes you named be dodgy or do you get good and bad under the same"brand"depending on where you buy it?

Andrew Cole · Jul 4, 2016

At the moment, almost all these boxes have the same set of cheap components.

There's not much difference between one make and another.

These are NOT the sort of devices that lend themselves to modding and customizing... which I learned the hard way!

Now mine's pretty much just a KODI box... which is awesome. But I don't plan on torturing it with many other functions!

Enjoy it while it lasts!

Patrick9 M · Oct 14, 2016

I have just got a "Fully Loaded" Q box 4k 2/16 and the buffering is too slow. Does anyone out the know the best settings to improve/eliminate the buffering speed. Kindly help its very frustrating.

Patrick (mugaipatrick9@gmail.com)

Andrew Cole · Oct 16, 2016

Does anyone out the know the best settings to improve/eliminate the buffering speed.

How fast is your internet connection?
Test it online and use a server that is as far away from you as possible and report your results here.

Patrick9 M · Oct 16, 2016

Hey Andrew Cole,

Thanks for the prompt reply/feedback. Am on a Xfinity router and the speeds are incredible (astronomical) both network connection and WIFI. My apologies Sir, what i had forgotten to mention is that, i saw a video on you-tube on how to eliminate buffering and decided to change the pre-installed settings, which was a BIG BIG mistake! After i made the changes that's when the buffering issues started. (I think the guys in China pre-install apps depending on where the order comes from, and the settings done are for the destination country (for me US) so i would not recommend anyone who has purchased this Q-Box to play around with any of those pre-installed settings!)

To solve my problem, i uninstalled my Kodi Javis and reinstalled it again (i lost all my pre-installed stuff, which was a whole lot!). I then installed the Eros build, which has all the stuff i need to watch, and much much more! The buffering problem is history (i tend to think the Eros build has good settings to avoid buffering) and am the happiest camper in the Android proverbial forest.

Thanks again Andrew Cole and have a great day.

jihfig · Jan 11, 2017

Did you mange to fix the problem? I found it for $54 at Geekbuying and want to get one.

Patrick dwyer · Jan 19, 2017

Hi guys i just got one too and its playing certain films and shows but for no reason for a huge amount of stuff it just says no source found and iv of internet im in Ireland

Andrew Cole · Jan 19, 2017

Hi, Patrick. No amount of tinkering about with your box will fix your problems with content availability.

A VPN may produce limited results but in the end the add-ons people use aren't updated and quickly become dated and unresponsive.

Vinnie8484 · Jan 27, 2017

I have fully loaded qbox, 4k tv, 4k hdmi & very fast tinternet hardwired into box...works a treat untill i actually try to watch something in 4k!? The stuttering is driving me mad & will just eventually stop playback.
Currently set to 3840x2160 @60Hz
Have several addons & all 4k stutter & glitch out!?
Please help

Andrew Cole · Jan 27, 2017

These cheap Chinses boxes SAY they can play 4K @ 60 but they can't! It's as simple as that!
Maybe they can handle a15-second "demonstration" clip, but that's about it.
The term "fully loaded" shouldn't be taken too seriously.

Is your hardwired internet cable 100MBs or 1 GB?
Is your router/modem 100MBs or 1 GB?
Does the 4K clip play OK when it's on a USB stick or memory card?
What player are you using to play the clips? They all handle videos differently.

Personally - I can't see the 'wow' factor of 4K.
It looks pretty snazzy in the TV showroom, but at home, those videos of storks get old pretty quick!
And 4k has one major drawback - it doesn't make story lines more plausible or interesting!

4k is like the difference between the photo of a McFilet O Fish that is in the window... and what they serve you once you're inside the store. There's a massive difference.

Vinnie8484 · Jan 28, 2017

Cheers for reply Andrew, the 4k through my ps4pro (i know not native) & through actual software on my 4ktv is pretty impressive to me....im still loving those storks! Lol
Router is getting 80mbs & all cables used are the same i use for ps4pro.
I have tried multiple addons that claim they can stream but all do the same sketcky stuttering until close...i can see the qbox cant handle it because this stuttering actually effects the kodi software...not just the film!? Thought it was too good to be true!
Andrew whats your view on the nVidea shield box?? You think this could handle 4k streaming to my tv or is it just the same crappy Chinese chipboard inside?
Cheers again

Andrew Cole · Jan 28, 2017

NVidia Shield is a MUCH better option if 4k is important to you.

I also have the same problem that you have... but when I actually have the video file on a USB stick and use the native video player (NOT VLC or any other) then I can get results!

These cheap boxes are really just designed to support KODI and midrange video streaming.
Many people seem to be treating them the same as a home computer DIY project!
They simply aren't that powerful or versatile.

Good luck with the stalk watching!

Vinnie8484 · Jan 28, 2017

I just lowered display from 60hz to 50hz & it seems to be ok now??!

Andrew Cole · Jan 28, 2017

That's good news... And probably a good tip for others.

londrino · Jan 31, 2017

Hi
Pls need help
just bought on MXQ PRO 4K
My video files playing on USB don't play the sound?
Any help
Thank you

mikedt · Jan 31, 2017

londrino said:
Hi
Pls need help
just bought on MXQ PRO 4K
My video files playing on USB don't play the sound?
Any help
Thank you

What format are the videos in, codecs used? I know some stock players won't play AC3 sound, because of Dolby Labs patented codec licensing issues. Try using VLC or MX Player instead.

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