Hi everyone!
Bought a second device 8 days ago and yesterday it rebooted. After the reboot it stopped making or receiving calls. I was still able to surf the web over VZWINTERNET (my sim card is installed), send messages etc.
After researching some I came to find out that my IMEI # is a lonely '0'.
In speaking with an upper level verizon tech I was told that even though I have been using the device for over a week there is barely a trace of it in my device history (on their end). It never registered and when it did show up it refuses to release it's IMEI.
Wondering what my options are. I have the idea that this device was rooted at some point...possible?
I've included some pics of what the phone is telling me.
Any help would be great.
VVihar
Bought a second device 8 days ago and yesterday it rebooted. After the reboot it stopped making or receiving calls. I was still able to surf the web over VZWINTERNET (my sim card is installed), send messages etc.
After researching some I came to find out that my IMEI # is a lonely '0'.
In speaking with an upper level verizon tech I was told that even though I have been using the device for over a week there is barely a trace of it in my device history (on their end). It never registered and when it did show up it refuses to release it's IMEI.
Wondering what my options are. I have the idea that this device was rooted at some point...possible?
I've included some pics of what the phone is telling me.
Any help would be great.
VVihar